--- title: QuestionPro Reviews meta\_title: 'QuestionPro Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1150 reviews by the users' company size, role or industry to find out how QuestionPro works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1150 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### QuestionPro Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation. [(303 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811099&qs=pros-and-cons#reviews)

Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs. [(128 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811255&qs=pros-and-cons#reviews)

Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires. [(112 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811324&qs=pros-and-cons#reviews)

Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience. [(86 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811052&qs=pros-and-cons#reviews)

Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently. [(83 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811414&qs=pros-and-cons#reviews)

Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection. [(77 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811301&qs=pros-and-cons#reviews)

Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality. [(51 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811011&qs=pros-and-cons#reviews)

Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services. [(32 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811017&qs=pros-and-cons#reviews)

Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports. [(28 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1810845&qs=pros-and-cons#reviews)

Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively. [(25 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811356&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of QuestionPro

##### 1. Ease of Use

Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation.
[
See 303 mentions
](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811099&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shadrack B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shadrack B.")
SB

Shadrack B.

Small-Business (50 or fewer emp.)

4.5/5

"QuestionPro the standing out software"

What do you like about QuestionPro?

Questionpro software has various interesting features as follows: It uses friendly interface which can be easily used by its users. It allows for mu

 ![Aili M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aili M.")
AM

Aili M.

Small-Business (50 or fewer emp.)

5.0/5

"Sophisticated data collection that is easy to use"

What do you like about QuestionPro?

We've used QuestionPro for many years and it continues to be the best tool for our research needs. It allows us to make sophisticated surveys, with br

##### 2. Helpful

Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs.
[
See 128 mentions
](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811255&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Daniel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel W.")
DW

Daniel W.

Small-Business (50 or fewer emp.)

4.5/5

"Unbelievable product for non-profit use"

What do you like about QuestionPro?

We are conducting high-end research with the need for longitudinal comparisons over multiple years. QuestionPro is very robust, adaptable, and customi

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"QuestionPro for Nonprofits Provides a Ton of Utility!"

What do you like about QuestionPro?

As a nonprofit, we were looking for a powerful solution that would offer us the needed survey tools for free. QuestionPro offers an excellent nonprofi

##### 3. Intuitive

Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires.
[
See 112 mentions
](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811324&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Scott M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott M.")
SM

Scott M.

Small-Business (50 or fewer emp.)

4.0/5

"Easy Survey Creation with Room for Advancement"

What do you like about QuestionPro?

I like how easy it is to create a survey with QuestionPro and share it with our members. Analyzing the results and providing feedback to the board is

AN

Aydan N.

Small-Business (50 or fewer emp.)

5.0/5

"Flexible, User-Friendly Surveys with Powerful Features and Multilingual Support"

What do you like about QuestionPro?

What I like best about QuestionPro is its flexibility and wide range of survey features. The platform offers advanced logic, multiple question types,

##### 4. Customer Support

Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience.
[
See 86 mentions
](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811052&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alex S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex S.")
AS

Alex S.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptional Support and Easy Integration with QuestionPro"

What do you like about QuestionPro?

I like the professionalism of the customer service and how fast they've been able to help us with any issues. Working with the software has been easy,

 ![Deepak J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak J.")
DJ

Deepak J.

5.0/5

"Powerful, Flexible, and Easy to Use with Stellar Support"

What do you like about QuestionPro?

I like QuestionPro for its powerful and flexible features. The 24/7 customer support is exceptional, which I really appreciate. Also, it offers great

##### 5. Ease of Creation

Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently.
[
See 83 mentions
](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811414&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Aili M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aili M.")
AM

Aili M.

Small-Business (50 or fewer emp.)

5.0/5

"Sophisticated data collection that is easy to use"

What do you like about QuestionPro?

We've used QuestionPro for many years and it continues to be the best tool for our research needs. It allows us to make sophisticated surveys, with br

 ![Logan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Logan S.")
LS

Logan S.

Small-Business (50 or fewer emp.)

5.0/5

"QuestionPro has been the BEST survey platform!"

What do you like about QuestionPro?

QuestionPro really goes out of their way to make this software available to nonprofits, supporting them with all the best features. We use this softwa

### 5 Cons or Disadvantages of QuestionPro

##### 1. Survey Issues

Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection.
[
See 77 mentions
](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811301&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Big Fan"

What do you dislike about QuestionPro?

I would like to see a more user-friendly process for sending out the surveys, though it's possible I'm not up to speed on all of the features.

 ![Damascus V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Damascus V.")
DV

Damascus V.

Small-Business (50 or fewer emp.)

4.5/5

"Well-Paced Surveys That Are Easy to Complete"

What do you dislike about QuestionPro?

The only real drawback for me is that the number of available surveys feels a bit limited.

##### 2. Learning Curve

Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality.
[
See 51 mentions
](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811011&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"QuestionPro for Nonprofits Provides a Ton of Utility!"

What do you dislike about QuestionPro?

QuestionPro does so many things well and really doesn't miss any of the needed items.

 ![Maegan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maegan A.")
MA

Maegan A.

Small-Business (50 or fewer emp.)

4.5/5

"A helpful survey data collection tool"

What do you dislike about QuestionPro?

I will say that the user interface on the back-end is a bit difficult to navigate initially, and I have had issues dealing with the limitations for di

##### 3. Expensive

Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services.
[
See 32 mentions
](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811017&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shadrack B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shadrack B.")
SB

Shadrack B.

Small-Business (50 or fewer emp.)

4.5/5

"QuestionPro the standing out software"

What do you dislike about QuestionPro?

Although QuestionPro has very good features, it also has its own downsides which include but not limited to the following: Its pricing structures are

 ![Hitesh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hitesh R.")
HR

Hitesh R.

Small-Business (50 or fewer emp.)

3.0/5

"Easy and Powerful Tool for Corporate Feedback and Insights"

What do you dislike about QuestionPro?

Sometimes it’s a little slow, and figuring out the advanced settings can take time, paid version is expensive

##### 4. Limited Customization

Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports.
[
See 28 mentions
](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1810845&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shadrack B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shadrack B.")
SB

Shadrack B.

Small-Business (50 or fewer emp.)

4.5/5

"QuestionPro the standing out software"

What do you dislike about QuestionPro?

Although QuestionPro has very good features, it also has its own downsides which include but not limited to the following: Its pricing structures are

AN

Aydan N.

Small-Business (50 or fewer emp.)

5.0/5

"Flexible, User-Friendly Surveys with Powerful Features and Multilingual Support"

What do you dislike about QuestionPro?

While the reporting features are powerful, some customizations in dashboards and exports could be more flexible. That said, the available reports stil

##### 5. Not Intuitive

Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively.
[
See 25 mentions
](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811356&qs=pros-and-cons#reviews)

See Related User Reviews

SD

Susan D.

Small-Business (50 or fewer emp.)

4.5/5

"QuestionPro is very helpful for gathering feedback data from participants"

What do you dislike about QuestionPro?

It would be nice if the interface was a little more intuitive for the casual user -- but overall, we can figure out how to do most tasks.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Surveys with Great Visualizations"

What do you dislike about QuestionPro?

Some of the filters for analysis can be difficult to tease out the wanted information.

## Top-Rated Alternatives

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 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/19/2026

"Powerful Survey Tool with Responsive Support"

4.5/5

What do you like best about QuestionPro?

QuestionPro has been an incredibly helpful tool for our nonprofit organization. While there is a bit of a learning curve, it is similar to other competitors. We are huge fans of the number of options and the ability to handle all the questions and processes we need, and within our budget. I talked about the learning curve, but support has always been responsive and helpful when I have a question. I like the option to automatically send results to selected emails.

Performance-wise, it's worked great for our needs throughout our time using the platform! We have not worked with any integrations yet, but they do have many options, so looking forward to exploring more this year. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Probably the learning curve, but as I mentioned before, support is always there if I need it! Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

QuestionPro is directly helping our nonprofit collect feedback from our network and assess needs and gaps. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Rodrigo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodrigo S.")
RS

Rodrigo S.

Patient Service Representative

Small-Business (50 or fewer emp.)

7/21/2026

"Efficient, Logical, and User-Friendly Survey Tool"

5/5

What do you like best about QuestionPro?

I really like using QuestionPro because it saves us time and is a great tool for quickly gathering details and information from the people we serve in the community. The ability to add logic based on responses is super convenient for follow-ups, and it makes creating questionnaires easier to read without them becoming overly lengthy. Also, the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I think QuestionPro could use better tutorials to help understand the system more effectively, or maybe a chatbot to assist with questions. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

I use QuestionPro to send monthly registrations for food giveaways. It saves us time and helps gather information quickly. The logic-based responses make questionnaires easy and not visually lengthy. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

AD

Anson D.

Software QA

Mid-Market (51-1000 emp.)

5/6/2026

"Easy Survey Creation with Fast, Insightful Real-Time Reporting"

4.5/5

What do you like best about QuestionPro?

What I like best about QuestionPro is how easy it is to create surveys and get results quickly. It has a lot of useful features like different question types, logic, and real-time reports, which make collecting and analyzing data much simpler. It saves time and helps in getting clear insights without much effort. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

One thing I dislike about QuestionPro is that some advanced features can be a bit confusing at first and take time to understand. Also, the free plan has limitations, and the pricing for higher plans can feel a bit expensive. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

QuestionPro solves the problem of collecting and managing feedback from different sources by bringing everything into one platform. It helps me create surveys quickly, gather responses in real time, and view results in dashboards without doing manual work. This saves time and makes it easier to understand data and take better decisions. Review collected by and hosted on G2.com.

Show More

5/8/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Enterprise (\> 1000 emp.)

4/25/2026

"Easy, Professional Surveys with Powerful Reporting and Responsive Support"

4/5

What do you like best about QuestionPro?

What I like best about QuestionPro is how easy it is to create and distribute surveys while still having access to advanced features when needed. The platform is very user-friendly, so I can quickly build professional surveys without a steep learning curve. I also appreciate the variety of question types, customization options, and strong reporting tools that make it simple to analyze responses and turn feedback into actionable insights. Their customer support has also been responsive and helpful whenever questions come up. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

What I dislike about QuestionPro is that while the platform is powerful, some advanced features can be difficult to navigate initially. There are many settings and customization options, which can make the interface feel cluttered for first-time users. It sometimes takes extra time to locate specific tools or understand how certain logic and reporting features work. I also think the pricing for premium plans may be a challenge for smaller businesses or teams with limited budgets, especially if they only need a few advanced capabilities rather than the full package. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

QuestionPro is helping solve the challenge of collecting organized, reliable feedback from customers, employees, and other stakeholders in one centralized platform. Instead of using multiple tools or manual processes, I can quickly create surveys, distribute them across different channels, and gather responses efficiently. The reporting and analytics features make it easier to identify trends, measure satisfaction, and make data-driven decisions. This saves time, improves the quality of insights, and helps me respond faster to feedback and business needs. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

 ![Alex S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex S.")
AS

Alex S.

Program Manager

Small-Business (50 or fewer emp.)

4/4/2023

"Exceptional Support and Easy Integration with QuestionPro"

5/5

What do you like best about QuestionPro?

I like the professionalism of the customer service and how fast they've been able to help us with any issues. Working with the software has been easy, and it's been straightforward to understand how to use it. Additionally, I've enjoyed how seamlessly it works with Excel and Word. We switched from SurveyMonkey because QuestionPro provided more tools to analyze data, making it easier for our team to work together. The initial setup didn't take long, indicating how customer-friendly it is. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I can' think of anything. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

I find QuestionPro's customer support fast and professional, resolving issues promptly. It's easy to understand and use, with more tools for data analysis, making teamwork smoother. Switching from SurveyMonkey was a good decision because it's more user-friendly. Review collected by and hosted on G2.com.

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4/2/2026
Current UserValidated ReviewerSource: Organic

 ![Renee M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renee M.")
RM

Renee M.

Small-Business (50 or fewer emp.)

8/10/2026

"Efficient Survey Tool with Excellent Nonprofit Support"

5/5

What do you like best about QuestionPro?

I like that QuestionPro allows us to send out a survey and track user responses efficiently, helping us know who's taken the survey and who still needs to, without bothering the users excessively. I also appreciate their great nonprofit discount. The integration with Google Sheets is very useful for us. Furthermore, the initial setup was very straightforward. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

It would be useful to embed the survey within a page (vs have link directly to the tool). Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

QuestionPro allows us to send surveys, track user responses, and know who hasn't responded yet without bothering users too much. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.")
JS

John S.

Director of Operations

Small-Business (50 or fewer emp.)

7/7/2026

"Powerful, Affordable Functionality—Especially Great for Nonprofits"

5/5

What do you like best about QuestionPro?

QuestionPro offers pretty powerful functionality at a better price than most competitors, and they are generous to nonprofits. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Just like any other subscription software, sometimes you run into a feature that you wish you could use but it's only available at a higher tier. That's expected these days. I've always been able to get done what I want to get done. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

We use QuestionPro for fun trivia questions as well as for satisfaction surveys. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Katie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie C.")
KC

Katie C.

Founder

Market Research

Small-Business (50 or fewer emp.)

4/16/2026

"QuestionPro: Robust Features, Excellent Support"

5/5

What do you like best about QuestionPro?

I love QuestionPro's really robust selection of question types. I can quickly implement those question types with a click of a button. I also have really great support from my team, helping me with more challenging research approaches or when I need guidance on how best to program a question. I appreciate that QuestionPro allows me to add max diff, image upload, sorting, or conjoint questions without incremental costs, which are often add-ons with other survey platforms. Additionally, QuestionPro has helped me with resources for analysis and reporting, and have delivered high-quality work. When I've had questions, the team is always very quick to respond and help me implement whatever is needed. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Their AI functionality help with question creation is still in its infancy and and will evolve. I appreciate that they are implementing these features and feel they are ahead of the game. Some analysis that I need, still needs to be done with external tools. Specifically, creation of custom banners requires me to export the data and do the analysis with another analysis software to get the results ready for my clients. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

QuestionPro gives me a flexible platform to address my client's research questions, with various question types and no extra cost for advanced features. They have a research team that can act as an extension of my team, supporting me in survey creation, analysis, fielding and reporting, which my previous platform couldn't offer. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Jesse S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse S.")
JS

Jesse S.

Quality &amp; Supply Chain Manager

Food & Beverages

Mid-Market (51-1000 emp.)

4/15/2026

"Centralized Feedback Tool for Quality & Efficiency"

4/5

What do you like best about QuestionPro?

I like QuestionPro's exceptional ease of use combined with powerful real-time analytics, which suits our needs perfectly at Coca-Cola European Partners Deutschland GmbH. The intuitive survey editor allows our team to design professional, logic-driven surveys quickly without needing technical training. I really appreciate the real-time reporting dashboard that lets us monitor responses instantly, spot issues early, and act fast to avoid disruptions. Its strong multilingual support is also valuable, helping us collect consistent feedback across German and European markets. The platform offers reliable survey distribution via email, QR codes, and internal links, which simplifies reaching our production staff, logistics teams, and retail partners. Together, these features make feedback collection efficient, scalable, and highly actionable for our daily operations. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

The reporting dashboard lacks advanced customization for manufacturing-specific metrics. We often need to filter data by production shift, distribution region, or product batch, but the built-in filters are limited, so we still export data to Excel for deeper analysis. Integrations with our existing ERP and supply chain tools are also fairly basic. Native, automated syncing with our internal systems would save time compared to manual exports and imports. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

QuestionPro centralizes our feedback, enabling real-time analysis and data-driven decisions. It improves quality assurance and supply chain efficiency by collecting structured feedback, quickly pinpointing bottlenecks, and reducing administrative work and data errors, which helps us maintain beverage quality and align production with regional demand. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Cardi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cardi G.")
CG

Cardi G.

Salesperson

Retail

Small-Business (50 or fewer emp.)

5/21/2026

"Great Free Trial!"

3.5/5

What do you like best about QuestionPro?

It’s nice to have a free trial so I can sample the app before committing. Some other apps don’t offer that option and require you to pay right from the beginning. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

It was a little hard to navigate at first. Also, when I tried viewing it as a user while sampling a survey, I ran into a few error messages. Review collected by and hosted on G2.com.

What problems is QuestionPro solving and how is that benefiting you?

It helps me reach many of my clients so I can hear their feedback on our products and services. We’re able to see their opinions clearly, which helps us adjust our services accordingly. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

##### Categories on G2

[Survey](https://www.g2.com/categories/survey)[Employee Experience](https://www.g2.com/categories/employee-experience)[Experience Management](https://www.g2.com/categories/experience-management)

[Survey](https://www.g2.com/categories/survey)[Employee Experience](https://www.g2.com/categories/employee-experience)[Experience Management](https://www.g2.com/categories/experience-management)[360 Feedback Software](https://www.g2.com/categories/360-feedback-software)

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