--- title: QuestionPro Reviews meta_title: 'QuestionPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1151 reviews by the users' company size, role or industry to find out how QuestionPro works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1151 scale: '5' date_modified: '2026-08-14' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # QuestionPro Reviews **Vendor:** QuestionPro **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,151 ## About QuestionPro QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. ## QuestionPro Pros & Cons **What users like:** - Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation. (303 reviews) - Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs. (128 reviews) - Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires. (112 reviews) - Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience. (86 reviews) - Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently. (83 reviews) - Simple (69 reviews) - User Interface (54 reviews) - Customization (50 reviews) - Feedback Management (43 reviews) - Customizability (41 reviews) **What users dislike:** - Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection. (77 reviews) - Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality. (51 reviews) - Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services. (32 reviews) - Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports. (28 reviews) - Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively. (25 reviews) - Limited Features (21 reviews) - Users express concerns about **limited data analysis** features in QuestionPro, which may not meet all their analytical needs. (20 reviews) - Not User-Friendly (18 reviews) - Poor Customer Support (15 reviews) - Complexity (14 reviews) ## QuestionPro Reviews ### 1. A helpful survey data collection tool **Rating:** 4.5/5.0 stars **Reviewed by:** Maegan A. | Manager, Data & Impact, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about QuestionPro?** The various tools built into the survey design are very useful. There are many ways to customize each survey, and there are tools that assist with following up with respondents as well. There are also tools to help with survey completion and customization of the user interface, which I have found to be helpful. I also appreciate the export to google sheets so that I can integrate the data into other systems. **What do you dislike about QuestionPro?** I will say that the user interface on the back-end is a bit difficult to navigate initially, and I have had issues dealing with the limitations for different types of accounts. There are many features, but they are tiered depending on the license type, so it means that I can't always use the exact feature that I want to (such as a limitation on number of dashboards or types of survey items). **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps us to design surveys, rubrics, and data uploads that seamlessly integrate with our Google Drive account and our Tableau dashboards - this is especially useful given the many reports that we have to generate for a variety of stakeholders. ### 2. Unbelievable product for non-profit use **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel W. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about QuestionPro?** We are conducting high-end research with the need for longitudinal comparisons over multiple years. QuestionPro is very robust, adaptable, and customizable. **What do you dislike about QuestionPro?** I have gotten reports that one of our surveys cuts off before people are finished. i wish there was some sort of troubleshooting app included that could scan for errors. maybe with AI it will be included soon. **What problems is QuestionPro solving and how is that benefiting you?** We can conduct short, simple polls and very detailed long-form suveys. The skip logic feature has been crucial to these more detailed surveys.QuestionPro has expanded our capacity for real-time research. ### 3. Excellent, user-friendly tool for NGO applications and data collection! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about QuestionPro?** What stands out most is just how handy and easy the platform is to use. As an NGO, we need tools our team can pick up quickly without extensive technical training, and QuestionPro delivers on that. Creating and setting up forms feels highly intuitive. Just as important is the respondent experience. The people filling out our forms genuinely like the interface—it’s clean, accessible, and frictionless. As a result, we see higher completion rates and fewer frustrated applicants. The supporting team is also very helpful. Responding proptly to our questions. **What do you dislike about QuestionPro?** There really isn't much to dislike. Because it is such a robust platform, there are a lot of advanced features available that we don't necessarily use for our day-to-day forms, which can feel a little overwhelming when you first log in. However, once you get the hang of the basic layout, it's very straightforward. The only thing to mention is that there is no possibility for multimple links to be generated for surveys. **What problems is QuestionPro solving and how is that benefiting you?** We are an NGO using QuestionPro primarily to collect applications for social scholarships and to gather important demographic and programmatic data on our participants. Before using this tool, managing incoming applications and organizing respondent data was a tedious process. QuestionPro has completely streamlined this for us. It allows us to safely and efficiently gather sensitive participant data, easily review scholarship applications in one place, and ultimately make a bigger impact in our community without getting bogged down by administrative roadblocks. ### 4. A Practical, Scalable Survey Platform That Actually Gets Used **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Territory Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about QuestionPro?** QuestionPro is easy to pick up and actually gets used, which is half the battle with survey tools. You can spin up a survey quickly without a ton of setup, but there’s still plenty of depth if you need logic, customization, or solid reporting. It works well for everything from quick internal pulse checks to customer feedback and more structured research, and it integrates cleanly with other tools so data doesn’t get stuck in a silo. While some of the advanced features take a bit of poking around to fully uncover, it’s not a deal breaker. Overall, it helps us collect real feedback fast, turn it into something actionable, and make decisions based on data instead of guesswork. **What do you dislike about QuestionPro?** The feature set can feel overwhelming at first if you try to use everything at once. Some advanced reporting and customization options could be more discoverable. UI polish in certain admin or advanced settings could be improved. None of these are deal breakers, but there is a small learning curve when you move beyond basic surveys. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro solves the problem of collecting structured, actionable feedback without friction. It removes barriers to gathering insights from customers and internal teams. It centralizes survey data so decisions are based on real input, not assumptions. It saves time by eliminating manual data collection and analysis steps. The biggest benefit is speed to insight. We get answers faster, make decisions with more confidence, and avoid overengineering simple feedback loops. ### 5. Effortless Survey Creation and Insightful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Saksh P. | Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about QuestionPro?** What I like best about QuestionPro is how easy it is to create and share surveys. The interface is straightforward, and I don’t have to overthink anything like I can set up a survey quickly and get responses in a clean format. I also like that the analytics are simple to read, so I can understand the results without digging through complicated reports. Overall, it just makes collecting feedback really convenient. **What do you dislike about QuestionPro?** Sometimes it takes longer than it should to find the right setting or customize a survey the way I want. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps solve the problem of collecting feedback quickly and in an organized way. Instead of manually reaching out to people or using multiple tools, I can create one survey and gather all the responses in a single place. It makes it easier to understand trends and make decisions based on what people are actually saying. Overall, it saves time and gives me a simple way to gather insights without a lot of effort. ### 6. Effortless Survey Creation and Outstanding Support with QuestionPro **Rating:** 5.0/5.0 stars **Reviewed by:** Christie C. | Assistant Professor College of Nursing, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** QuestionPro is easy to use for all of my survey needs. It gives valuable feedback and data for presenting it to my coworkers so that they can make decisions from the data. It is so easy to create a survey and survey questions and then share the link with my students or participants. Customer support is always available to answer my every question. I use this resource daily to survey my students about an exam, or a choice of assignments, or their thoughts about the classroom experience. I easily integrated this into my canvas course and implemented into every assignment I give. **What do you dislike about QuestionPro?** There is nothing I don't like about Question Pro. It is the best survey maker. **What problems is QuestionPro solving and how is that benefiting you?** Getting and presenting data for our educational simulation program. Allowing attendees for conferences a format for turning in their abstracts. Giving a voice for students regarding exam questions, assignments or choices that I wish to give them. ### 7. Exceptional Sales, Support and Effortless Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about QuestionPro?** We maintained a relationship with a leading survey provider for over a decade. However, the difficulty in performing simple tasks, the lack of efficient flexibility in crucial areas, and the introduction of a new pricing structure prompted us to seek alternatives. From our initial sales interactions through to implementation, the QP team has been exceptional; always available and consistently going above and beyond to support every user in our organization. The significant improvements offered made our decision to switch an easy one. Our Sales Manager, Mohit, played a pivotal role throughout the transition, always just a quick phone call or email away. Both he and the post-sales team have been outstanding, providing prompt and attentive responses. I cannot overstate how smooth the implementation phase was; it was by far the easiest I have ever encountered. The tailored training for our team members and the ongoing support after implementation have been phenomenal. **What do you dislike about QuestionPro?** I can say that there will be a learning curve as we transition from our current provider to Question Pro, but the QP team has consistently been available to guide our users through the interface. I have no doubts about the team's willingness to address every question we bring to them and support us throughout the process. **What problems is QuestionPro solving and how is that benefiting you?** With our previous provider, we encountered numerous issues, and the absence of live, prompt responses was a significant problem. ### 8. Solid survey tool with nonprofit-friendly support **Rating:** 4.0/5.0 stars **Reviewed by:** Amy J. | Director of Data and Strategic Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about QuestionPro?** I use QuestionPro on a weekly basis and it’s been a really dependable tool for our team. The transition from our previous software was pretty painless other than just transferring our surveys. There's plenty of question types to choose from, all the export options, that I need, and that they offer nonprofit support, which makes a big difference for us. Overall, it just works and does what we need it to. **What do you dislike about QuestionPro?** It's a bit limited in formatting, and knowing a bit of HTML definitely helps. The layout can feel a little awkward at first, but once you’ve used it a few times, it’s fine. Nothing major, just small quirks. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro gives us a lot of the same features as way more expensive platforms, which is a big deal for us. It’s affordable, has tons of flexibility, and they offer free trainings that are actually helpful. I also like that they seem tuned in to what’s going on in the research and evaluation world. ### 9. Flexible, User-Friendly Surveys with Powerful Features and Multilingual Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aydan N. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about QuestionPro?** What I like best about QuestionPro is its flexibility and wide range of survey features. The platform offers advanced logic, multiple question types, and multilingual support, which makes it easy to design surveys that fit different audiences. It is very user-friendly while still being powerful enough for detailed data collection and analysis. **What do you dislike about QuestionPro?** While the reporting features are powerful, some customizations in dashboards and exports could be more flexible. That said, the available reports still meet most of our needs. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps us solve the challenge of collecting structured and reliable feedback from different stakeholder groups. It allows us to design surveys with advanced logic, manage responses efficiently, and analyze data in one place. As a nonprofit organization, this helps us make data-driven decisions without the need for expensive tools. ### 10. Enhancing Regional Training Excellence: A Review of QuestionPro for Ski Patrol Event **Rating:** 5.0/5.0 stars **Reviewed by:** Mark N. | Regional Director Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2024 **What do you like best about QuestionPro?** QuestionPro is a strong fit for NSP Northern Michigan Region thanks to its comprehensive capabilities, generous nonprofit licensing, and powerful analytics. Your team can effectively manage surveys, communicate with diverse communities, and analyze data. **What do you dislike about QuestionPro?** While QuestionPro excels in many aspects, providing pre-event surveys to gauge expectations and post-event surveys for reflections could further enhance the platform's utility for ski patrol regional training events. This addition would offer a comprehensive view of the entire training experience and aid in continuous improvement. **What problems is QuestionPro solving and how is that benefiting you?** Our overall experiance with QuestionPro is very positive. As a non-profit agency, their nonprofit license allows us to connect with our consumers in a way which helps develop and enhance our service programming. ### 11. QuestionPro is excellent for nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Mary R. | Chief Program Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2022 **What do you like best about QuestionPro?** For doing public surveys, the captcha option was extremely helpful. **What do you dislike about QuestionPro?** The free nonprofit license does have limitations on creating multiple blocks, which is a challenge for large surveys with repeat questions. **What problems is QuestionPro solving and how is that benefiting you?** We are better understanding our impact on those we work with and are able to make real-time adjustments to our activities and processes. Its ease of use also saves us time. ### 12. Easy Survey Creation with Room for Advancement **Rating:** 4.0/5.0 stars **Reviewed by:** Scott M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about QuestionPro?** I like how easy it is to create a survey with QuestionPro and share it with our members. Analyzing the results and providing feedback to the board is straightforward, and it doesn’t require much skill or extensive training for the basic features. QuestionPro does everything we need and a lot more. The initial setup was super easy, needing just a bit of technical knowledge and the ability to drag and drop. **What do you dislike about QuestionPro?** The complex features are a little bit difficult to use, so you might need to use their training a little bit more. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro allows us to easily send surveys to families and parents about how we're doing as a not for profit and how happy they are with our fees. ### 13. Question Pro's customer service is second to none! **Rating:** 5.0/5.0 stars **Reviewed by:** Lin F. | Board member, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** UPDATE: I've been using Question Pro for a year. The 24/7 customer support is the same high quality as it was when we first starting using the platform! I'm relatively new to Question Pro. I am impressed with the quality of the support they have provided during my steep learning curve with the survey product. **What do you dislike about QuestionPro?** UPDATE: After a year, nothing's changed. We have no significant 'dislikes.' I haven't encountered any major downsides. In a survey that I created I noticed that moving from one question to the next was slightly slow because the system was processing all the logic behind the question, I suppose. This is minor, though. **What problems is QuestionPro solving and how is that benefiting you?** We have a need for a cost-effective and robust survey tool. QuestionPro has been the solution for us, a non-profit organization. ### 14. Great Analytics, Easy Distribution **Rating:** 4.5/5.0 stars **Reviewed by:** Helena h. **Reviewed Date:** November 24, 2025 **What do you like best about QuestionPro?** I appreciate the great features of QuestionPro, which I found very helpful for researching gyms in Iceland. The software offers an easy-to-use interface that simplifies the distribution and analytical research processes. I really like the analytics feature that allows me to monitor the survey's progress while it is still published. This capability enables me to start planning and making necessary adjustments in real-time based on the data collected. Overall, my experience with QuestionPro has been very positive, and I would highly likely recommend it to others. **What do you dislike about QuestionPro?** I found it challenging that I couldn't add matrix questions, which I needed for my work. Also, while I believe I could improve my experience with QuestionPro by getting the paid pack, budget constraints have made it difficult to justify the upgrade beyond the trial version. **What problems is QuestionPro solving and how is that benefiting you?** I find QuestionPro easy to distribute and use for research, with effective analytics that aid in planning. It simplifies analyzing survey results, enhancing data collection in my research projects. ### 15. using QuestionPro has been a game changer for researchers / students like myself **Rating:** 5.0/5.0 stars **Reviewed by:** Imelda R. | Student at ASU, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about QuestionPro?** How easy to use - also super professional for researchers like myself **What do you dislike about QuestionPro?** I personally liked the blue pie charts that are displayed and something i found hard is being able to export all of the data all at once with that same chart that is displayed on the question pro. When you export you get mostly bar charts which i do not like and they are alot of different colors. Unless i have not found out how to do it which is probably something they should fix so it can be more user friendly. **What problems is QuestionPro solving and how is that benefiting you?** Researching on bees / honey ### 16. Efficient Survey Platform with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle B. **Reviewed Date:** October 28, 2025 **What do you like best about QuestionPro?** I appreciate the comprehensive capabilities of QuestionPro. It covers all the advanced methodologies I require for my quantitative work, such as Van West for pricing, Conjoint and MaxDiff for feature prioritization, which ensures I have a robust tool at my disposal. Additionally, the absence of a credit system in their pricing model significantly eases administrative burdens for me. The ease of getting started with the platform was fantastic; the account reps and tech reps provided excellent training that allowed me to swiftly begin using the platform. Their continued support has been invaluable—every query I had was addressed promptly with easy-to-understand help, particularly for custom variables and programming logic. QuestionPro's ability to enable fast fielding of surveys means I can deliver actionable insights quickly, impacting my work efficiency positively. Programming surveys is incredibly easy and user-friendly, as I can quickly save frequently used questions, which streamlines the process further. Their wide range of question types, like thumbs up/down and star ratings, keeps my surveys engaging, which is a wonderful benefit. Furthermore, renewing the service was a given due to the reasonable pricing, and the prepaid system for samples efficiently saves money and reduces administrative tasks. Working with the people at QuestionPro has been a remarkable experience, reinforcing my positive impression of the platform. **What do you dislike about QuestionPro?** I would like the ability to launch a general population study myself when I am ready, rather than having to wait for the team at QuestionPro to launch it. While I can do this with customer lists, I currently don't have this option with panel samples, which I would appreciate since I am often in a rush. **What problems is QuestionPro solving and how is that benefiting you?** I use QuestionPro to run surveys efficiently, benefiting from its fast fielding and quick access to insights, saving time for strategic decisions. The platform is intuitive, robust, and intelligent, offering extensive question types. ### 17. Easy and Powerful Tool for Corporate Feedback and Insights **Rating:** 3.0/5.0 stars **Reviewed by:** Hitesh R. | Sourcer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2026 **What do you like best about QuestionPro?** Creating surveys, collecting responses, and checking reports all feel smooth and not complicated. **What do you dislike about QuestionPro?** Sometimes it’s a little slow, and figuring out the advanced settings can take time, paid version is expensive **What problems is QuestionPro solving and how is that benefiting you?** helps to gather feedback from employees and customers, which would otherwise take a lot of time and effort. make decisions faster and improve processes, products, and employee satisfaction. ### 18. QuestionPro for Nonprofits Provides a Ton of Utility! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about QuestionPro?** As a nonprofit, we were looking for a powerful solution that would offer us the needed survey tools for free. QuestionPro offers an excellent nonprofit tier that includes all of the needed tools. **What do you dislike about QuestionPro?** QuestionPro does so many things well and really doesn't miss any of the needed items. **What problems is QuestionPro solving and how is that benefiting you?** With QuestionPro we are able to survey our program participants and volunteers to better understand how to improve. ### 19. User-Friendly Data Analysis with Outstanding Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** It's really user friendly. As someone who used to be intimidated by the data analysis portion of quantitative work, QuestionPro has made it easy to understand - from crosstabs to custom variables, everything is easy to navigate and explain to others who might be starting out. Customer service is also unmatched - I love working with our rep who is always quick and available whenever I have questoins. **What do you dislike about QuestionPro?** There are some random funky platform bugs that can be irritating, but nothing detrimental to my work once I know what the workaround is. **What problems is QuestionPro solving and how is that benefiting you?** Being easily to work with panel providers is a must, and QuestionPro has made that easy. Plus, again, the data analysis function is very easy to understand and makes it much less intimidating than other platforms I have worked with before. ### 20. Outstanding Service and Intuitive Platform, Always Improving **Rating:** 5.0/5.0 stars **Reviewed by:** Clint K. | President and Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** QuestionPro has been an exceptional partner from day one. The platform is intuitive, robust, and easy to navigate, but what truly sets QuestionPro apart is their service. **What do you dislike about QuestionPro?** I think the platform itself has some opportunities to improve but QuestionPro is always flexible and willing to help make it better. **What problems is QuestionPro solving and how is that benefiting you?** They are helping us create a better experience for providing feedback. That makes it easy for our clients to interact with the tool and want to provide feedback and ensure we get the quality of data that we need to influence organizations and leaders. ### 21. We love Question Pro! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about QuestionPro?** We love using QuestionPro because it allows us to capture data in real time from a wide audience, giving us the insights we need when we need them. The platform provides amazing analytical data that helps us better understand our audience and confidently drive our organization toward positive, informed decision-making. Plus, it’s super user-friendly once you get the hang of it, making it easy for our whole team to use. It has truly become an invaluable tool in our work. Their customer support is also top notch! **What do you dislike about QuestionPro?** While QuestionPro offers a wide range of features, it can take some time to learn and navigate them all. We’ve also found that it takes a bit of practice to figure out how to best structure surveys in order to capture the most effective input. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro makes it easy for our team to collect and organize data all in one place. Having everything streamlined saves us time, reduces manual work, and ensures we have accurate information readily available to guide our decisions. ### 22. Efficient Survey Tool with Reliable Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Madison R. | Lead Accounts Receivable Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about QuestionPro?** I like how QuestionPro is quick, easy, and reliable. I can get feedback as it comes through in an organized manner. I also find it user-friendly, and the step-by-step guidance during the setup was super helpful. I appreciate how live feedback is provided to me as questions are answered by users. **What do you dislike about QuestionPro?** nothing, easy to use **What problems is QuestionPro solving and how is that benefiting you?** I use QuestionPro to gather and organize information from a large group efficiently. It's quick, easy, reliable, and provides live feedback that's already organized. ### 23. Complex features that are simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jesper A. | CIO/COO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about QuestionPro?** As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex. Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design. One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity. The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter. For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence. **What do you dislike about QuestionPro?** Nothing so far, the software has lived up to everything we hoped for. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects. ### 24. A great survey platform for Insights Researchers **Rating:** 5.0/5.0 stars **Reviewed by:** Sean J. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about QuestionPro?** QuestionPro is built for research professionals and walks the walk for all the customer-focused talk - they have a great set of features, do a wonderful job of adding new ones and offer stellar personal service. They're as good as any other platform that has a Q in its name and quite a bit more affordable! **What do you dislike about QuestionPro?** We had some problems when we switched from Qualtrics in moving our data. QPro's integration only sort of works and it's easier to do things manually. I complained and showed them how ineffective the process is, so I'm hopeful it'll be fixed. To their credit, they are great listeners! **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is a best in class survey platform. It's very sleek, easy to use and super fast. I've had zero issues with reliability or with losing data. ### 25. Easy to use survey software, with tons of customization options **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher M. | Data Manager, Non-Profit Organization Management, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about QuestionPro?** QuestionPro is a useful, well polished (and mature) product. It's very customizable for surveys - each question can be customized to present the user with the most concise options. Branching logic means that irrelevant sections can be skipped for particular users based on responses, making for a more concise user experience and better completion rate. Also, the ability to validate responses for participants by a number of different methods (code/email/etc) is vital to our particular use case. QuestionPro has been vital in rapidly deploying feedback surveys, detailed questionaires, and even voting ballots. Once you know how to work with it, there's a whole host of ways it can be useful. We've only had a couple of times where we've used their customer support, but it's been top notch each time - not only did they fix my issue, but I was left with a clear understanding of how to avoid the issue in the future. **What do you dislike about QuestionPro?** Licensing - they've been very gracious in giving us a discount for nonprofit use, but it does require some additional, cumbersome steps to implement. **Recommendations to others considering QuestionPro:** This is a power tool, with additional features above what Google Forms (or other similar products) have. The number of options available does mean that you should do a practice poll for each unique setup, to make sure you have tweaked it to your needs. **What problems is QuestionPro solving and how is that benefiting you?** Both informal surveys and formal polls, where the need to ascertain valid responses is critical. We've used its featureset, both on its own and integrated with other virtual meeting partners. We can import their credentials into QuestionPro so that our participants don't have to manage different credentials to attend and to vote. ### 26. Effortlessly Construct Surveys, Unmatched Data Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara L. | Administer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about QuestionPro?** I appreciate the ease of use in constructing surveys with QuestionPro. The data analysis features, including charts and tables, are particularly valuable. I also like how the membership list is efficiently uploaded. The support from the QuestionPro staff was incredibly helpful, making the initial setup manageable. Over time, I found it easier to use and very effective in creating surveys and analyzing data. The platform successfully solves the problem of gathering member information to inform our organization's yearly planning goals, and the data it provides is essential. **What do you dislike about QuestionPro?** Once I learned how to use it, I can't think of anything that I dislike. **What problems is QuestionPro solving and how is that benefiting you?** I use QuestionPro to effectively gather member information for goal planning, benefiting from its ease of survey construction, data analysis, and membership list management. ### 27. Best and Easy to use Survey Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about QuestionPro?** The platform is easy to use and the analytics are excellent! The free version is fantastic and has many features that one would expect on a high-cost platform. I work in the non-profit world and have recommended it to many colleagues. **What do you dislike about QuestionPro?** Honestly, there are no downsides to the platform. **What problems is QuestionPro solving and how is that benefiting you?** I use the platform for surveys with internal staff, stakeholders/members, ranking ideas, idea brainstorming, resource compilation, and form with attachment completion. The export feature in multiple formats is fantastic and very useful. ### 28. Question Pro has met all of our survey needs **Rating:** 5.0/5.0 stars **Reviewed by:** Aili M. | Official Member, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about QuestionPro?** We have a large and complex network of members, users and customers, all of whom have different needs and levels of tech-savvy. QuestionPro has allowed us to develop services to meet the needs of each unique audience. In this data-driven world, it is so critical to have quantifiable data, and QuestionPro allows us to collect meaningful feedback and datapoints and share them easily with our constituents. **What do you dislike about QuestionPro?** As an arts nonprofit, visual culture is very important to us. I wish that we had a few more options for customizing the look of our surveys, but they still meet our needs very well. **What problems is QuestionPro solving and how is that benefiting you?** We need to be able to design complex surveys that users can reply to quickly and easily. We need to be able to have different questions pop up based on user responses and QuestionPro makes that easy! ### 29. Powerful, User-Friendly Platform with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jeisson P. | Internal Auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about QuestionPro?** is a powerful, user-friendly survey and experience management platform praised for its robust features, intuitive interface, excellent customer support, and value for money, especially for nonprofits **What do you dislike about QuestionPro?** There aren't any negativo comment respect to the app **What problems is QuestionPro solving and how is that benefiting you?** The tools provided made it incredibly easy to design, distribute, and execute both surveys and participatory workshops efficiently. The biggest value add was its ability to seamlessly centralize and unify all the collected data into one accessible place. This eliminated manual errors, saved countless hours, and provided us with a clear, single source of truth for our analysis ### 30. Great tool with automatic analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about QuestionPro?** It is easy to use and provides analytics for every survey without having to create them elsewhere. It is offered free for non-profits! **What do you dislike about QuestionPro?** The free for non-profits used to have very limited barrier to entry. Now, there are a lot of steps, including me forcing connections to other non-profits for them, that are turning me off. I recommend the QuestionPro heavily (to nonprofits and corporations), but I am very turned off by giving my contacts to QP. **What problems is QuestionPro solving and how is that benefiting you?** We regularly host events and provide technical assistance to Tribal child care programs. QuestionPro allows us to easily collect evaluations and feedback, as well as gather important information from our constituents. Having a streamlined way to capture and analyze this data helps us improve our services, understand the needs of our community, and make more informed decisions. ### 31. Effective, intuitive resource for our nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Molly R. | Strategic Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about QuestionPro?** We especially appreciate the analytics component, which features nice graphics and helpful dashboards that summarize and update data in real-time. **What do you dislike about QuestionPro?** We can't think of much that we dislike about QuestionPro. As a nonprofit with limited bandwidth, we need a no-frills program that captures and analyzes survey data easily and accurately—QuestionPro has been a good solution for this. **What problems is QuestionPro solving and how is that benefiting you?** When it comes to meeting the needs of our stakeholders, nothing speaks louder than data. QuestionPro helps us gain powerful insights into how well our organization is serving our constituents. ### 32. Feedback on QuestionPro **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel I. | Senior MERL Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** The templates are really helpful and recommended for scripting survey. The analytics and options for downloading results is seamless and very easy. It is really a nice resource **What do you dislike about QuestionPro?** I think it takes some time to load the homepage sometimes **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is helping to gather data on the impact of our programs across the African continent reaching over 4 million beneficiaries ### 33. Intuitive Survey Creation with Powerful Reporting, Minor Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** I like how easy it is to create, customize and share surveys. the interface is intuitive and the reporting tools make it simple to analyze responses quickly. **What do you dislike about QuestionPro?** Some of the advanced features can feel a b it hidden or take time to figure out, especially for new users. The mobile interface could also be smoother when editing surveys on the go, but overall it's a very reliable platform. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps streamline survey creation and data collection, which saves time and improves accuracy when gathering feedback. Its made it easier to organize responses and analyze results without needing to use multiple tools. ### 34. Simple and easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about QuestionPro?** What's most helpful is that I am able to do as many surveys as I need to and can receive unlimited responses. I need to survey my staff quite often so it comes in handy. I like how user-friendly it is as well. It meets my needs and I'm very satisfied with it **What do you dislike about QuestionPro?** At times it can seem a little bit complicated and I wish I was able to download into a PDF but in the end it is manageable. Once you learn the ropes it's pretty simple **What problems is QuestionPro solving and how is that benefiting you?** To evaluate what our training staff needs to do their jobs better ### 35. Professional and Quick to Assist with your questions or concerns **Rating:** 4.5/5.0 stars **Reviewed by:** Marlo S. | Sr Field Coordinator, Oil & Energy, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about QuestionPro?** I’ve had the pleasure of receiving great customer service via chat and email. The customer service lead is exceptional and helpful. Very quick to answer any questions and provide updates to ease your mind. Highly recommend. **What do you dislike about QuestionPro?** There is nothing to dislike. I have been extremely pleased. **What problems is QuestionPro solving and how is that benefiting you?** Question Pro provided assistance on a study I participated in. They were the contact for any issues pertaining to IT and technical support. ### 36. Does the job! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about QuestionPro?** I've used QuestionPro for 2 grant projects so far, and it has been able to provide the survey functions we have needed. In addition, the support chat box is very quick and helpful! **What do you dislike about QuestionPro?** Some functions aren't available without paying more to upgrade the account. Otherwise, my struggles are primarily due to me being unfamiliar with the platform and the learning curve of using it. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is allowing me to conduct research for grant work that I am Co-PI on. ### 37. Great alternative to Qualtrics **Rating:** 5.0/5.0 stars **Reviewed by:** Stewart L. | Marketing Insights Consultant and Behavior Change Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about QuestionPro?** QuestionPro is a robust and powerful survey tool. It has numerous advanced question types including conjoint and maxdiff, allows for advanced skip and branching logic, and has built-in tools to flag and review poor quality or fraudalent responses. Some of my favorite features are the auto-focus mode on matri questions and ease of creating stunning dashboard using the BI visualization tool. I also love that we have a dedicated customer support manager who we can reach out to directly when we need assistance and send feedback for product enhancements, bugs. etc. The price is also significantly less than what we were paying for Qualtrics, and it appears to be designed for research agencies like ours rather than corporate enterprise users. **What do you dislike about QuestionPro?** We've come across a few minor things that QuestionPro can't do that I hope get added to the product soon. For example, you currently cannot view custom variables in the topline, crosstabs, or BI dashboard. We like to use custom variables when possible to pipe in known customer data to reduce the number of questions we have to ask and to assign geographic markets when respondents enter their zip code, but we can't display these results in the reporting tools. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro enables us to collect the data and insights needed to inform our clients' business and marketing decisions. We're in the process of migrating all of our online surveys from Qualtrics to QuestionPro. ### 38. The Questionpro survey streamlined the Call to Entry process for our Quilt show **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about QuestionPro?** QuestionPro's survey is easy to create. Our members found the survey easy to use to answer the questions. The customer support is friendly and helpful. The variety of question options is very useful. The ability to upload pictures was a bonus. **What do you dislike about QuestionPro?** The survey answers cannot be editted within QuestionPro. Therefore, multiple downloads to Excel results in propogating the mistakes made by the responders to the survey. **What problems is QuestionPro solving and how is that benefiting you?** It allows our members to complete our call to entry forms for our quilt show online. ### 39. Does what it promises and has great Support team to troubleshoot with **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about QuestionPro?** We switched from Qualtrics to QuestionPro and we are not missing any functionality for a better overall pricing fitted to our needs. I use QP weekly to run anything from simple feedback surveys to complex logic market studies. The depth of functionality within the Research suite is remarkable including filtered dashboards, correlation analysis, survey comparison etc. Implementing and connecting a surey to external panels and passing parameters went well, too. CSM and Support teams are quick to respond and jump on a debug session to solve more complex cases we did for the first time (e.g. passing parameters to other systems etc.). **What do you dislike about QuestionPro?** 1. Paying for #users and not being able to add viewers to dashboards who can interact with the data. Only static dashboards can be shared. 2. Importing extra data is not very user friendly to a non technical user 3. Not easy to integrate in-app (in a software interface) **What problems is QuestionPro solving and how is that benefiting you?** Having a more advanced survey tool with more statistical analysis features. Easy to create filtered dashboards that make stakeholder management much easier. ### 40. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Dolan C. | Development Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about QuestionPro?** It is easy to use and free. The exports and analytics are helpful. **What do you dislike about QuestionPro?** I wish you could make copies of surveys. Also, renewal process is confusing. **What problems is QuestionPro solving and how is that benefiting you?** We use it to survey donors on their interests. ### 41. Easy to use - lots of bells & whistles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about QuestionPro?** QuestionPro offers a non-profit discount - which is hugely helpful to start-up non-profits. The functionality is above and beyond what we need for our surveys so I would recommend using it. **What do you dislike about QuestionPro?** The user interface isnt the easiest to use - but is as simple as it can be. **What problems is QuestionPro solving and how is that benefiting you?** We distribute an annual user survey - to gather feedback on our main product. So QuestionPro allows us the flexibility of asking the questions we want and collecting user responses. ### 42. Powerful tools and easy to use functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | Director, Stakeholder Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about QuestionPro?** Having used QuestionPro in a variety of instances, the variety of questions types enable rich data insights. Its communications tools and platform allow for targeted outreach and enable tracking of survey completions. The user guides and FAQs are very helpful when determining how to build a survey, making translation from a survey draft to the platform easy. **What do you dislike about QuestionPro?** The inferface of QuestionPro puts your surveys at the front and center of your experience. This leads to deeper settings taking more time to navigate to and discover. This is not a reason not to use the platform, it just takes some initial exploration to get used to. **What problems is QuestionPro solving and how is that benefiting you?** When outreach is needed that requires survey logic to guide a user through the survey and elicit appropriate data insights, QuestionPro is our go-to tool. ### 43. We love QuestionPro! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about QuestionPro?** QuestionPro easily collects the data and displays it in helpful charts and graphs that we can share with the team. **What do you dislike about QuestionPro?** The license renewal process is time consuming and cumbersome. **What problems is QuestionPro solving and how is that benefiting you?** It helps us collect survey responses to improve our programs. ### 44. QuestionPro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2024 **What do you like best about QuestionPro?** Easy to use with multiple question types. Advanced logic capability helps to acquire more useful data. Good customer support. **What do you dislike about QuestionPro?** Some of the default settings were not desired. **What problems is QuestionPro solving and how is that benefiting you?** I currently use this product to evaluate program outcomes. ### 45. Smooth effective platform **Rating:** 5.0/5.0 stars **Reviewed by:** Paige H. | Financial Advisors, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about QuestionPro?** They reach out to a general audience and have a great promotional platform to attract responses from general public. Their surveys are smooth and straight to the point and have one of the best screening processes to try and ensure a diverse demographic reach. **What do you dislike about QuestionPro?** Nothing overall I love the way the promote you get what you pay for in my opinion they have a great outreach and great fan base. **What problems is QuestionPro solving and how is that benefiting you?** Customer relations needs and wants and really finding out what the people really want and not making all about my business but aiming towards a general audience employed or using in same field of research. ### 46. fast, pro, but relatively easy workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Hlynur S. | Manager, Farming, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about QuestionPro?** Staff is great. Workflow is great. No complanes **What do you dislike about QuestionPro?** Have not found a dislike yet. perhaps in the futer people might get board of net-serveys, but that is not a dislike infact **What problems is QuestionPro solving and how is that benefiting you?** I get to know my camerats ideas in my association ### 47. Affordable research platform with World Class customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Lani B. | Senior Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about QuestionPro?** The customer service and onboarding are the absolute best with QuestionPro. Prior to using QuestionPro, we used the most popular self-serve survey platform in the US - that was a nightmare - whenever we had issues with a paid audience survey, we had to wait 24 hours (or more!) to get help, only to get it relaunched and then have more issues. QuestionPro's support team there is amazing. They answer any questions promptly and work to help you make your research project a success. They also have an audience platform that you can use to get a sample of how a segmented audience of respondents answer your questions. Vipin especially has been amazing. We are paying a comparable rate to the other platform, but here we have real - and amazing! - customer support. Survey responses come in quickly as well, and they work with you to do a soft launch of a paid audience survey so that you can evaluate the answers coming in and make sure there are not any unexpected results or survey errors that you missed in pre-launch testing. **What do you dislike about QuestionPro?** No real downside for my usecase. They have been amazing. One thing to know, if coming from using another platform is that some competitors include the paid audience demographics as final questions in the analytics charts, so you don't need to ask those questions. With QuestionPro, they don't give you these charts, so you have to ask the questions yourself. It's not a problem, and it actually helps validate the segmenting so you can remove anyone whose situation has changed and no longer fits the demographics you're trying to reach. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro allows us to quickly launch surveys to a response panel that mirrors our target audience so that we can support client pitches and our marketing efforts with research. ### 48. Excellent Analytics at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Art Y. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about QuestionPro?** QuestionPro is easy to use and has more powerful features at the level we need for our small non-profit organization. Mutliple forms and responses, branching, skipping, multiple designs, sample questions, cross-tabulation, powerful analytics, well-formated and useful reports. **What do you dislike about QuestionPro?** We are small so it's not always easy to access customer service. **What problems is QuestionPro solving and how is that benefiting you?** Surveys analyltics and reports help us collect data about our program effectiveness and outcomes, understand where we can improve and report our results to our donors and funders. ### 49. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Barb R. | Director of HR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about QuestionPro?** We are just working on developing our survey and are on the 10 day free trial. Harshvardhan has assisted on several occassions and has been awesome. We appreciate him. **What do you dislike about QuestionPro?** Haven't hit any snags yet as we've not yet moved beyond the 10 day free trial. **What problems is QuestionPro solving and how is that benefiting you?** We were unable to locate another platform that would allow comments as part of questions options. This solved that for us. ### 50. Excellent survey tool for nonprofit organizations **Rating:** 5.0/5.0 stars **Reviewed by:** Assaf A. | Director of Finance & Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about QuestionPro?** Found it easy to set up our surveys and have them look sharp and professional. The standard reports are useful in analyzing the results. The free license for nonprofits is much appreciated. **What do you dislike about QuestionPro?** If you want the free nonprofit license, there are several steps one must complete on an annual basis. **What problems is QuestionPro solving and how is that benefiting you?** Allows us to survey our congregants and povide a platform for having our membership perform required online elections. ## QuestionPro Discussions - [How can I get in touch with the community of experts?](https://www.g2.com/discussions/comment-puis-je-entrer-en-contact-avec-la-communaute-d-experts) - 2 comments, 1 upvote - [I love it so good and so professional Samsung nice good trans I love it](https://www.g2.com/discussions/i-love-it-so-good-and-so-professional-samsung-nice-good-trans-i-love-it) - 1 comment, 1 upvote - [How location of respondents is defined? what happen when VPN is used?](https://www.g2.com/discussions/how-location-of-respondents-is-defined-what-happen-when-vpn-is-used) - 1 comment, 1 upvote - [Can you able to add the advance programming future in this tool?](https://www.g2.com/discussions/can-you-able-to-add-the-advance-programming-future-in-this-tool) - 1 comment, 1 upvote - [can I have team and orient them on question pro?](https://www.g2.com/discussions/can-i-have-team-and-orient-them-on-question-pro) - 1 comment, 1 upvote - [View QuestionPro pricing details and edition comparison](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811255&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A47%3A00+-0500&secure%5Bsession_id%5D=544a853f-5d29-4ac6-aec3-59b575845de9&secure%5Btoken%5D=dafa710960d55eef19b92ae23804e08147273ea7aa534cd27c1f4092d85f11ca&format=llm_user) ## QuestionPro Integrations - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## QuestionPro Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication - Multi-Channel Communication **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions - Customizable Branding - Knowledge Management - Workflow Management - Email Management - Feedback Management - Survey/Poll Management - Negative Feedback Management **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Feedback** - requesting feedback - continuous feedback - Anonymous Feedback **People Analytics - Employee Experience Software** - Action Plan - Productivity - Individual Development Plans **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Data** - Dashboard and Reporting - Historical Analysis - Activity Dashboard **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Additional Functionality** - Customizable Templates - Question Library - Self Service Portal - Assessment Management - Skills Assessment - Employee Database - Employee Portal - Generative AI - Email Reminders - Rater Selection - Appraisal History - Survey/Poll Management - Customizable Branding - Employee Profiles - Performance Management - Customizable Questions - Reminders - Reporting/Analytics - Progress Tracking - AI Copilot - Dashboard - Third-Party Integrations - Self Assessment - Pulse Surveys - Feedback Management - Real-Time Data - Goal Setting/Tracking - Data Import/Export - API - Performance Review Management - Benchmarking - Individual Development Plans **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building - Negative Feedback Management - Communication Management **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Multi-Language **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - Real-Time Reporting - Drag & Drop - Surveys & Feedback - Dashboard - NPS Survey Structure - Customizable Forms - Visual Analytics - Data Visualization - Customer Segmentation - Tagging - Customer Journey Mapping - Text Analysis - Customizable Reports - Real-Time Notifications - Alerts/Notifications - Access Controls/Permissions - CRM - Multi-Channel Data Collection - Multi-Channel Communication - Customizable Fields - Real-Time Analytics - Predictive Analytics - Collaboration Tools - Sentiment Analysis - Trend Analysis - API - AI Copilot - Engagement Tracking - Customizable Templates - Reporting/Analytics ## Top QuestionPro Alternatives - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - 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