---
title: QuestionPro Reviews
meta_title: 'QuestionPro Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1149 reviews by the users' company size, role or industry
  to find out how QuestionPro works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1149
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# QuestionPro Reviews
**Vendor:** QuestionPro  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,149
## About QuestionPro
QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It&#39;s the most feature-rich free survey account in the industry. Advanced &amp; Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It&#39;s free forever and no credit card is required.



## QuestionPro Pros & Cons
**What users like:**

- Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation. (303 reviews)
- Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs. (128 reviews)
- Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires. (112 reviews)
- Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience. (86 reviews)
- Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently. (83 reviews)
- Simple (69 reviews)
- User Interface (54 reviews)
- Customization (50 reviews)
- Feedback Management (43 reviews)
- Customizability (41 reviews)

**What users dislike:**

- Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection. (77 reviews)
- Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality. (51 reviews)
- Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services. (32 reviews)
- Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports. (28 reviews)
- Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively. (25 reviews)
- Limited Features (21 reviews)
- Users express concerns about **limited data analysis** features in QuestionPro, which may not meet all their analytical needs. (20 reviews)
- Not User-Friendly (18 reviews)
- Poor Customer Support (15 reviews)
- Complexity (14 reviews)

## QuestionPro Reviews
  ### 1. Easy and Powerful Tool for Corporate Feedback and Insights

**Rating:** 3.0/5.0 stars

**Reviewed by:** Hitesh R. | Sourcer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2026

**What do you like best about QuestionPro?**

Creating surveys, collecting responses, and checking reports all feel smooth and not complicated.

**What do you dislike about QuestionPro?**

Sometimes it’s a little slow, and figuring out the advanced settings can take time, paid version is expensive

**What problems is QuestionPro solving and how is that benefiting you?**

helps to gather feedback from employees and customers, which would otherwise take a lot of time and effort.
make decisions faster and improve processes, products, and employee satisfaction.

  ### 2. Powerful tool, but glitchy

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jarrett D. | Research Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about QuestionPro?**

Question Pro is the most affordable platform with the most features and ability to connect to the Google workspace ecosystem outside of proper nonprofit/open source software such as Kobo toolbox.

**What do you dislike about QuestionPro?**

The platform is somewhat glitchy and the UX/UI needs some work to be more user-friendly and functional. Also, the ease of use is not great but once you get used to its idiosyncrasies it functions well.

**What problems is QuestionPro solving and how is that benefiting you?**

It has tools that are more geared for researchers and much more affordable when comparing with platforms like survey monkey, which seems to be more geared toward marketing. This has quite a few question types and analysis options.

  ### 3. Helpful analysis tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about QuestionPro?**

Easy to create question stems and branches from question to question

**What do you dislike about QuestionPro?**

Sometimes difficult to collaborate with other users on making questions

**What problems is QuestionPro solving and how is that benefiting you?**

Easy survey analysis and easy to understand survey metrics

  ### 4. Good experience - helped streamline survey analytics

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about QuestionPro?**

Analytics dashboard - appreciate pie chart views and geographic map

**What do you dislike about QuestionPro?**

I wish it would sort open-ended verbatims into themes, similar to Qualtrics.

**What problems is QuestionPro solving and how is that benefiting you?**

Auto analyzes responses for quick metrics

  ### 5. Still learning

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about QuestionPro?**

I like that there is a card sorting and individual question timer feature.

**What do you dislike about QuestionPro?**

It feels less intuitive than Qualtrics. It was very confusing to figure out how to copy a block to the library or from one survey to another.  Ease of use

**What problems is QuestionPro solving and how is that benefiting you?**

Real time data from surveys

  ### 6. Using Question Pro

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about QuestionPro?**

The pre-written templates and editing possibility

**What do you dislike about QuestionPro?**

Not sure at this time. I haven't used it too often

**What problems is QuestionPro solving and how is that benefiting you?**

it is a time-saver.

  ### 7. Affordable alternative to other survey platforms

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about QuestionPro?**

The best parts about QuestionPro are the price point, an ability to have "seats" for our entire team, and a high number of survey responses allotted per year.

**What do you dislike about QuestionPro?**

It is difficult to help yourself or train your team using QuestionPro.  Help articles on website are disorganized and sometimes inaccurate.  There is not a strong user support community like competitors.  We have had problems with customer service; notably being erroneously charged and a delayed refund.  We have purchased custom services that have not been delivered on time.  Our team often has to initiate communication regarding the progress of custom services and feels like we are the party responsible for managing QP's work.

**What problems is QuestionPro solving and how is that benefiting you?**

QuestionPro helps a large number of individuals within the same team create a multitude of surveys quickly.  We are able to gather a large number of unique survey respondents per calendar year and liase with crowd sourcing platforms.

  ### 8. Better than Google Forms

**Rating:** 3.0/5.0 stars

**Reviewed by:** Robert M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about QuestionPro?**

What I find most helpful about QuestionPro are all the extended features not found in Google Forms.

**What do you dislike about QuestionPro?**

What I dislike most about QuestionPro are the limited amount of intricate question customization.

**What problems is QuestionPro solving and how is that benefiting you?**

I need to survey individuals for academic research, which QuestionPro is clearly meant to do. Not suprisingly, QuestionPro is of great benefit to this end.

  ### 9. Unfortunate Experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about QuestionPro?**

I unfortunately did not get to experience the making of my survey in QuestionPro.

**What do you dislike about QuestionPro?**

QuestionPro was not able to get verified for me to use it further.

**What problems is QuestionPro solving and how is that benefiting you?**

Being able to see all the information sorted at the end was most helpful for data tracking/analytics.

  ### 10. Unsure of any use of QuestionPro

**Rating:** 2.5/5.0 stars

**Reviewed by:** Steven M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about QuestionPro?**

i have no idea what your servic is or provides to people.

**What do you dislike about QuestionPro?**

Sending surveys out of the blue to unknowing victims.

**What problems is QuestionPro solving and how is that benefiting you?**

I have no idea its purpose or features.

  ### 11. Used for my college thesis to collect data

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about QuestionPro?**

Easy for me to use to create survey. Easy for participants to take survey

**What do you dislike about QuestionPro?**

Confusing to navigate sometimes, lots of options and not exactly what's needed sometimes. Would have let flexibility if I paid but I'm college student

**What problems is QuestionPro solving and how is that benefiting you?**

Having to write out surveys or record data manually

  ### 12. Great in theory...

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sequoyah G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2023

**What do you like best about QuestionPro?**

I like the ease of use of QuestionPro for survey design and also navigating through the different options in the platform

**What do you dislike about QuestionPro?**

The integrations are clunky and come with little support. I feel like the sales team is more concerned about upselling versus basic functionality about the tool Their analytics quite barely scratch the surface and doesn't serve my needs to dig deeper

**What problems is QuestionPro solving and how is that benefiting you?**

QuestionPro was able to quickly field my survey and found our respondents rather fast. We were able to screen out those that weren't within our quotas and adjust quotas as needed in real time.

  ### 13. QuestionPro is easy and user friendly.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jessica M. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about QuestionPro?**

Questionpro is easy to use - even for new users - especially to set up a survey. The prompts are easy to follow and it is easy to navigate how to create an easy to follow survey.

**What do you dislike about QuestionPro?**

Questionpro does not have the more advanced functionality of other survey applications and the process for downoading and working with data is a bit cumbersome.

**What problems is QuestionPro solving and how is that benefiting you?**

I use questionpro for research at my insitution of higher education.

  ### 14. Required University System, but there are some issues

**Rating:** 3.0/5.0 stars

**Reviewed by:** Richard R. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about QuestionPro?**

You can make questionnaires generally easy, label, etc.

**What do you dislike about QuestionPro?**

--The formatting inside the questionnaire is very cumbersome, you have to play with the font type, sizes, etc to get it to look appropriate.
--When you preview the survey it does not look the same as it did in the design/workplace.  So, you have to keep looking back in forth to know if it is appropriate.
--For collaboration or sharing the survey with others who are assisting with it, it does not work well, or you have to keep trying to share it, or you have to put the survey in a specific folder
--if you want to print the results, it does not look well, as it may cut off in the middle of the question or results received
--It's rather complex to save a question from a survey for use later
**These are a few items I have noticed.

**Recommendations to others considering QuestionPro:**

None

**What problems is QuestionPro solving and how is that benefiting you?**

I am not sure what the question means, but I am hoping to use the system for capturing of student activity information on a monthly basis due to a current system being removed from use.
I have found it difficult, it is a good system if some of the issues can be resolved with formatting, or changes to your entire survey question if you edit, etc.

  ### 15. Quick and Easy

**Rating:** 2.5/5.0 stars

**Reviewed by:** Peter S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about QuestionPro?**

I like how easy the process was. It did not take awhile to figure it out

**What do you dislike about QuestionPro?**

N/A. I did not find any problems with it

**What problems is QuestionPro solving and how is that benefiting you?**

The ability to use productive surveys quickly

  ### 16. Great question making power, analyses are more showy than useful

**Rating:** 3.0/5.0 stars

**Reviewed by:** Stacey W. | Research & Education Librarian for the Basic Sciences, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about QuestionPro?**

I like the number of different types of questions you can choose from.  There is a wide variety of complexity, from smiley faces to mutli-row matrices. The branching logic is easy to construct.

**What do you dislike about QuestionPro?**

The analyses are less than helpful for my uses.  I primarily use QuestionPro to evaluate programmatic offerings that are only open to my institution or regional institutions.  I find having the map of responses as the top highlight in analysis to be useless.  Also, the spider web graphs give me no meaningful information because the numbers are not connected in any practical way.

**What problems is QuestionPro solving and how is that benefiting you?**

I have realized that the branching logic is very helpful, as are the image-based answers to questions.  It helps survey respondents not be overwhelmed, and they might even find the survey slightly interesting.

  ### 17. QuestionPro is good, but has room for improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Anthony S. | Teaching Associate, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about QuestionPro?**

I like its ease of questionnaire design, and the look and feel of a finished survey.

**What do you dislike about QuestionPro?**

It is meant for business, not academia and it shows in some of its question options. Downloading results is awkward, as it is difficult to get the results in the format you need without changing a bunch of options. The csv and Excel exports dont seem to respect the set variable names. Survey logic and flow is not as easy as other platforms. No link to live results via a csv

**Recommendations to others considering QuestionPro:**

I would definitely use QuestionPro in academic surveys, just realize getting results out of the platform is a pain. There is no way to make a live dashboard of results like you can in some competitors.

**What problems is QuestionPro solving and how is that benefiting you?**

I have a survey that relies heavily on images and image placement is much better and faster than QuestionPros leading competitor.

  ### 18. Nice functionality, iffy reliability and support

**Rating:** 3.0/5.0 stars

**Reviewed by:** Seth G. | Founding Chair, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2021

**What do you like best about QuestionPro?**

QuestionPro has a very broad range of built-in question types including Constant Sum questions, the ability to allocate a fixed number of points among a set of options, and it doesn't have the free-version limits that other leading platforms have.

**What do you dislike about QuestionPro?**

Unfortunately, I had issues with the platform -- a survey that wouldn't advance beyond the first screen (it showed a blank screen) -- and when I used a different link, it advanced but one of the Constant Sum questions I set up didn't function completely correctly. It didn't show a running total. I reported this problem to the company and asked for help. I got no response.

**What problems is QuestionPro solving and how is that benefiting you?**

QuestionPro is an online survey tool with a range of question options and a free, limited version.

  ### 19. Still checking it out!

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2021

**What do you like best about QuestionPro?**

So far, having this opportunity to learn on XDay is very valuable.

**What do you dislike about QuestionPro?**

At this point, the only dislike I'm able to mention is the thought of purchasing another tool. This again is with no information.

**Recommendations to others considering QuestionPro:**

My answers are limited because I'm completely new to this data solution. I will be happy to provide another review at a later time after I've had more exposure to it.

**What problems is QuestionPro solving and how is that benefiting you?**

I've used the system for 1 survey so far and don't yet have responses. Several recipients received the survey in their SPAM. This made extra communication necessary. So far I need more time to learn about the benefits. I'm likely too small of a department for a strong ROI.

  ### 20. It works, but could use some improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about QuestionPro?**

I like how easy it is to export data and create graphs and charts. It is good at capturing some of the meta data such as where and when the responses came from.

**What do you dislike about QuestionPro?**

We have had some issues with inconsistent results after making changes to the survey. You really need to make sure you have it correct before anyone responds to it. Some of the options for logic could be laid out a little clearer, I think.

**What problems is QuestionPro solving and how is that benefiting you?**

We have used QuestionPro for a variety of things, including administering exams. It gives you good options to make the survey look better and gives you a good preview.

  ### 21. Affordable and simple, but lacking key decision trees

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2021

**What do you like best about QuestionPro?**

My university switched to QuestionPro a few years ago from Qualtrics. It generally does a similar job for survey research, for a fraction of the price.

**What do you dislike about QuestionPro?**

One key element that is missing is question grouping, where you can get a time stamp for how long participants take on specific question groups. This really limited my research on student factors and response times.

**What problems is QuestionPro solving and how is that benefiting you?**

I was able to use QuestionPro to complete a research project on motivation after failure in college students. QuestionPro allowed me to share videos and create decision tree mapping.

  ### 22. Worked on the platform for couple of months while trying to explore different platform

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QuestionPro?**

Easy and fast to use just like survey monkey

**What do you dislike about QuestionPro?**

Not a lot of drag and drop features available to allow user to do many things.

**Recommendations to others considering QuestionPro:**

Limited funcrionalities from survey building perspective so go for a product depending on your need; support of the product not satisfactory

**What problems is QuestionPro solving and how is that benefiting you?**

Market research needs of my organization. Able to generate quick reports for analyzing

  ### 23. Assistant Director of Fraternity & Sorority Life

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about QuestionPro?**

the insights the program offers (pie charts, graphs, ect.)

**What do you dislike about QuestionPro?**

The surveys are not always friendly to different user (iphones, android, firefox vs. chrome)

**What problems is QuestionPro solving and how is that benefiting you?**

We do our yearly assessment for Fraternity & Sorority Life and it has been wonderful to compile that data using the insights provided

  ### 24. Nothing Special... other better options exist

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about QuestionPro?**

There are a lot of question types for the survey.

**What do you dislike about QuestionPro?**

Style is dated, and changed is formatting are difficult. The smartphone layout is not great.

**What problems is QuestionPro solving and how is that benefiting you?**

Conducting a survey, the data collection is well organized.

  ### 25. Easy to use with many great features 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2017

**What do you like best about QuestionPro?**

I like the extensive range of features that are available and the responsive,  knowledgeable support.  

**What do you dislike about QuestionPro?**

There is no back button when scripting and I wish you could use drag and drop for ranking.

**Recommendations to others considering QuestionPro:**

Watch out for the extra charges you will incur for advanced features.

**What problems is QuestionPro solving and how is that benefiting you?**

We were trying to use more advanced features such as polling to gain a broader picture of our customers.


## QuestionPro Discussions
  - [How can I get in touch with the community of experts?](https://www.g2.com/discussions/comment-puis-je-entrer-en-contact-avec-la-communaute-d-experts) - 2 comments, 1 upvote
  - [I love it so good and so professional Samsung nice good trans I love it](https://www.g2.com/discussions/i-love-it-so-good-and-so-professional-samsung-nice-good-trans-i-love-it) - 1 comment, 1 upvote
  - [How location of respondents is defined? what happen when VPN is used?](https://www.g2.com/discussions/how-location-of-respondents-is-defined-what-happen-when-vpn-is-used) - 1 comment, 1 upvote
  - [Can you able to add the advance programming future in this tool?](https://www.g2.com/discussions/can-you-able-to-add-the-advance-programming-future-in-this-tool) - 1 comment, 1 upvote
  - [can I have team and orient them on question pro?](https://www.g2.com/discussions/can-i-have-team-and-orient-them-on-question-pro) - 1 comment, 1 upvote

- [View QuestionPro pricing details and edition comparison](https://www.g2.com/products/questionpro/reviews?filters%5Bnps_score%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-09+16%3A13%3A10+-0500&secure%5Bsession_id%5D=8c52e3e6-844d-491e-91b5-026da8913af1&secure%5Btoken%5D=c78d1b9dfabe485a1a431738f47beb3435c787a2d3c9682fc0377e29c9419a25&format=llm_user)
## QuestionPro Integrations
  - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## QuestionPro Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Survey Management**
- Survey Builder
- Customizable Questions
- Templates
- Survey Distribution
- Mobile Survey
- Site Intercept Survey
- Pulse Surveys

**Performance reviews**
- customizable forms
- 360 reviews

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Core Features - Employee Experience Software**
- Employee Lifecycle Management
- Communication
- Multi-Channel Communication

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions
- Customizable Branding
- Knowledge Management
- Workflow Management
- Email Management
- Feedback Management
- Survey/Poll Management
- Negative Feedback Management

**Survey Customization**
- Question Branching
- Branding
- Multimedia Support
- Multilingual Surveys

**Feedback**
- requesting feedback
- continuous feedback
- Anonymous Feedback

**People Analytics - Employee Experience Software**
- Action Plan
- Productivity
- Individual Development Plans

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions
- Collaboration Tools
- Presentation Tools
- Data Analysis Tools
- Real-Time Data
- Visual Analytics

**Data**
- Dashboard and Reporting
- Historical Analysis
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Benchmarking
- Employee Listening

**Additional Functionality**
- Customizable Templates
- Question Library
- Self Service Portal
- Assessment Management
- Skills Assessment
- Employee Database
- Employee Portal
- Generative AI
- Email Reminders
- Rater Selection
- Appraisal History
- Survey/Poll Management
- Customizable Branding
- Employee Profiles
- Performance Management
- Customizable Questions
- Reminders
- Reporting/Analytics
- Progress Tracking
- AI Copilot
- Dashboard
- Third-Party Integrations
- Self Assessment
- Pulse Surveys
- Feedback Management
- Real-Time Data
- Goal Setting/Tracking
- Data Import/Export
- API
- Performance Review Management
- Benchmarking
- Individual Development Plans

**Employee Improvement - Employee Experience Software**
- Performance Management
- Learning
- Team Building
- Negative Feedback Management
- Communication Management

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Multi-Language

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Dynamic Content

**Additional Functionality**
- Customizable Branding
- Rewards Program
- Reporting/Analytics
- Learning & Development
- Social Engagement
- Chat/Messaging
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Additional Functionality**
- Single Sign On
- Phone Polling
- Online Polling
- Support Audio/Images/Video
- Engagement Tracking
- Question Library
- Data Visualization
- Survey/Poll Management
- Generative AI
- Word Clouds
- Alerts/Notifications
- AI Copilot
- Customizable Fields
- Template Management
- Email Management
- Interactive Content
- Q&A Management
- Surveys & Feedback
- Activity Tracking
- Feedback Management
- API
- Data Cleansing
- Email Marketing
- Data Security
- Anonymous Feedback
- URL Customization
- Question Piping
- Offline Response Collection
- Activity Dashboard
- NPS Survey Structure
- Drag & Drop
- Data Import/Export
- Response Validation
- Customer Segmentation
- Response Quotas
- Multi-Language
- Sentiment Analysis
- Email Reminders
- Gamification
- Randomization

**Additional Functionality**
- Real-Time Reporting
- Drag & Drop
- Surveys & Feedback
- Dashboard
- NPS Survey Structure
- Customizable Forms
- Visual Analytics
- Data Visualization
- Customer Segmentation
- Tagging
- Customer Journey Mapping
- Text Analysis
- Customizable Reports
- Real-Time Notifications
- Alerts/Notifications
- Access Controls/Permissions
- CRM
- Multi-Channel Data Collection
- Multi-Channel Communication
- Customizable Fields
- Real-Time Analytics
- Predictive Analytics
- Collaboration Tools
- Sentiment Analysis
- Trend Analysis
- API
- AI Copilot
- Engagement Tracking
- Customizable Templates
- Reporting/Analytics

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