--- title: innosabi Reviews meta\_title: 'innosabi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how innosabi works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 7 scale: '5' date\_modified: '2026-07-17' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### innosabi Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **quick and professional customer support** from Innosabi, ensuring a smooth and effective experience. [(2 mentions)](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=1096825&qs=pros-and-cons#reviews) Users value the **ease of use** of innosabi, facilitating seamless innovation and collaboration within their ecosystem. [(2 mentions)](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=1096738&qs=pros-and-cons#reviews) Users value the **seamless collaboration** facilitated by innosabi, enhancing connections within their innovation ecosystem. [(1 mentions)](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=2268032&qs=pros-and-cons#reviews) Users value the **seamless collaboration** fostered by innosabi, enhancing connections within the innovation ecosystem. [(1 mentions)](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=2268100&qs=pros-and-cons#reviews) Users value the **seamless communication** fostered by innosabi, enhancing collaboration within their innovation ecosystem. [(1 mentions)](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=2268008&qs=pros-and-cons#reviews) Users feel that the **poor UI** adds unnecessary complexity and can hinder overall user experience. [(1 mentions)](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=1096546&qs=pros-and-cons#reviews) Users find **poor usability** in innosabi, noting unnecessary steps that complicate the user experience despite helpful support. [(1 mentions)](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=1096812&qs=pros-and-cons#reviews) Users note **UX issues** with unnecessary steps, though support offers workarounds for the basic package's limitations. [(1 mentions)](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=1989898&qs=pros-and-cons#reviews) ### Top Pros or Advantages of innosabi ##### 1. Customer Support Users appreciate the **quick and professional customer support** from Innosabi, ensuring a smooth and effective experience. [ See 2 mentions ](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=1096825&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "Great product and support from the team" What do you like about innosabi? We have been using the Innosabi Community and we're very happy with the product, as well as with the features it includes. The personal treatment is t AG Anke G. Small-Business (50 or fewer emp.) 5.0/5 "best experience + partnership since more than 10 years for diff. customers and our own platform" What do you like about innosabi? state of the art technology, very supporting team, always searching for the best solution, easy of use, ease of implemantation ##### 2. Ease of Use Users value the **ease of use** of innosabi, facilitating seamless innovation and collaboration within their ecosystem. [ See 2 mentions ](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=1096738&qs=pros-and-cons#reviews) See Related User Reviews AG Anke G. Small-Business (50 or fewer emp.) 5.0/5 "best experience + partnership since more than 10 years for diff. customers and our own platform" What do you like about innosabi? state of the art technology, very supporting team, always searching for the best solution, easy of use, ease of implemantation ![Bianca Dominique K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bianca Dominique K.") BK Bianca Dominique K. Small-Business (50 or fewer emp.) 5.0/5 "Empowering Innovation" What do you like about innosabi? innosabi's commitment to creating a digital space for end-to-end innovation processes is transformational. Their hands-on programs not only optimise b ##### 3. Collaboration Users value the **seamless collaboration** facilitated by innosabi, enhancing connections within their innovation ecosystem. [ See 1 mentions ](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=2268032&qs=pros-and-cons#reviews) See Related User Reviews ![Bianca Dominique K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bianca Dominique K.") BK Bianca Dominique K. Small-Business (50 or fewer emp.) 5.0/5 "Empowering Innovation" What do you like about innosabi? innosabi's commitment to creating a digital space for end-to-end innovation processes is transformational. Their hands-on programs not only optimise b ##### 4. Collaboration Efficiency Users value the **seamless collaboration** fostered by innosabi, enhancing connections within the innovation ecosystem. [ See 1 mentions ](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=2268100&qs=pros-and-cons#reviews) See Related User Reviews ![Bianca Dominique K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bianca Dominique K.") BK Bianca Dominique K. Small-Business (50 or fewer emp.) 5.0/5 "Empowering Innovation" What do you like about innosabi? innosabi's commitment to creating a digital space for end-to-end innovation processes is transformational. Their hands-on programs not only optimise b ##### 5. Communication Users value the **seamless communication** fostered by innosabi, enhancing collaboration within their innovation ecosystem. [ See 1 mentions ](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=2268008&qs=pros-and-cons#reviews) See Related User Reviews ![Bianca Dominique K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bianca Dominique K.") BK Bianca Dominique K. Small-Business (50 or fewer emp.) 5.0/5 "Empowering Innovation" What do you like about innosabi? innosabi's commitment to creating a digital space for end-to-end innovation processes is transformational. Their hands-on programs not only optimise b ### Top Cons or Disadvantages of innosabi ##### 1. Poor UI Users feel that the **poor UI** adds unnecessary complexity and can hinder overall user experience. [ See 1 mentions ](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=1096546&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "Great product and support from the team" What do you dislike about innosabi? The basic package is quite reduced and you need to include different extensions to be able to make certain things. However, the team helps us find wor ##### 2. Poor Usability Users find **poor usability** in innosabi, noting unnecessary steps that complicate the user experience despite helpful support. [ See 1 mentions ](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=1096812&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "Great product and support from the team" What do you dislike about innosabi? The basic package is quite reduced and you need to include different extensions to be able to make certain things. However, the team helps us find wor ##### 3. UX Issues Users note **UX issues** with unnecessary steps, though support offers workarounds for the basic package's limitations. [ See 1 mentions ](https://www.g2.com/products/collaboration-ai-innosabi/reviews?filters%5Bsentiment_snippet%5D=1989898&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "Great product and support from the team" What do you dislike about innosabi? The basic package is quite reduced and you need to include different extensions to be able to make certain things. However, the team helps us find wor ## Top-Rated Alternatives [ ![Mural](https://images.g2crowd.com/uploads/product/hd_favicon/cd5feac1eada8186ed09d1aa7aed7d8e/mural.svg "Mural") Mural 4.6/5(1,470) ](https://www.g2.com/products/mural/reviews) [ ![Aha!](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f65e03dad098005646f58fdebc87312/aha.png "Aha!") 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Review collected by and hosted on G2.com. What do you dislike about innosabi? The basic package is quite reduced and you need to include different extensions to be able to make certain things. However, the team helps us find workarounds to solve this little inconvenience. Also, the user experience could be improved in certain aspects to remove additional steps that are not needed. Review collected by and hosted on G2.com. What problems is innosabi solving and how is that benefiting you? Great interface to test things with our community and gather valuable insights. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 5/16/2024 "Great for crowdsourcing and engaging the employees rather than them playing a more passive role." 4/5 What do you like best about innosabi? The most useful thing about Innosabi is the Campaigns feature. I think that is the USP of the platform as it helps to create an effective idea management setup. Though, I would love to have a more in-depth training for the same to undersatnd all the features. The toolbox functionality is a step in a good direction, and hope that develops better and faster in the future. And definitely the CSM support is great and super helpful! Review collected by and hosted on G2.com. What do you dislike about innosabi? It is a disintegrated tool form our normal tools ecosystem! For big corporates, they usually have a Microsoft or Google suite, therefore the Program pages, events, articles sort of compete with Sharepoint, MS Teams etc. and do not add any additional value. Love the campaigns, but sometimes setting up can be a pain as there are a lot of settings which could could be confusing. So, maybe ease of implementation could be imrpoved. Review collected by and hosted on G2.com. What problems is innosabi solving and how is that benefiting you? It is helping us crowdsource internally on broader topics and thereby makes the entire process less time consuming and more effective. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 4/29/2024 "Innosabi is a true partner" 4.5/5 What do you like best about innosabi? Innosabi's Insight platform is fairly easy to get going and use immediately, although you know you are missing features as you can see the power of the program they've built. However, you never need to worry because their customer service is top notch - quick response times, issues always resolved, and happy to go above/beyond to find a solution for you, no matter what you ask. The system is also easy to integrate into your own SSO platforms which makes using it seamless and easy for others in your organization. Review collected by and hosted on G2.com. What do you dislike about innosabi? Their platform is so loaded with features it can be hard to use and remember them all. At times the power is almost too complex, especially when you want to do a simple easy search. That can at time require more advanced managing of the system to get what you need from it, although their customer service will quickly tell you how to do it so at least you don't have to spend a lot of time working it out yourself. Review collected by and hosted on G2.com. What problems is innosabi solving and how is that benefiting you? In short - loads of data analyzed in seconds to instand insights. Innosabi allows our team to search technical spaces to identify emerging science, funding status, leading researchers/academics/organizations, what our competitors are doing as well as potential startups or new partners to consider - all in the click of a button. Their platform also does amazing visual indication of the background data analysis allowing users to quickly see in a visual way what topics are most prevelant. This saves our team days upon days of reading patent after patent or publication after publication to make their own assessment of the topics of interest. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AG Anke G. Small-Business (50 or fewer emp.) 5/6/2024 "best experience + partnership since more than 10 years for diff. customers and our own platform" 5/5 What do you like best about innosabi? state of the art technology, very supporting team, always searching for the best solution, easy of use, ease of implemantation Review collected by and hosted on G2.com. What do you dislike about innosabi? nothing to dislike, couldn't find a better platform Review collected by and hosted on G2.com. What problems is innosabi solving and how is that benefiting you? making co creation and participation possible in an easy way Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bianca Dominique K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bianca Dominique K.") BK Bianca Dominique K. Revenue Operations Manager Small-Business (50 or fewer emp.) 3/11/2024 "Empowering Innovation" 5/5 What do you like best about innosabi? innosabi's commitment to creating a digital space for end-to-end innovation processes is transformational. Their hands-on programs not only optimise but also encourage employees and clients within and outside the organisation to connect seamlessly within their innovation ecosystem. Review collected by and hosted on G2.com. What do you dislike about innosabi? There is nothing I don't like about innosabi Review collected by and hosted on G2.com. What problems is innosabi solving and how is that benefiting you? Gathering and sharing information effectively in real time. It's a catalyst for cultural transformation and transference within companies. It simplifies and speeds up the process of partner searches and allowing for quicker and more efficient partnerships. It fosters a culture of innovation, empowerment, and growth, both for employees and companies. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") AM Verified User in Mechanical or Industrial Engineering Mid-Market (51-1000 emp.) 6/27/2024 "A Game-Changer for Innovation Management" 5/5 What do you like best about innosabi? The intuitive interface makes it easy to share and evaluate ideas, while the crowd-sourcing and co-creation tools harness collective intelligence from all stakeholders. The customer support is extremely helpful and the implementation process was very quick. Review collected by and hosted on G2.com. What do you dislike about innosabi? There is nothing I dislike about innosabi. Review collected by and hosted on G2.com. What problems is innosabi solving and how is that benefiting you? It effectively captures and organizes numerous ideas from across the organization, preventing valuable suggestions from getting lost. This ensures that every potential innovation is considered and evaluated. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Karen T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karen T.") KT Karen T. Learning Experience Designer Enterprise (\> 1000 emp.) 9/19/2023 "Great Insights!" 4.5/5 What do you like best about innosabi? I like that I can customize the homepage to keep on top of what's important to me then. Review collected by and hosted on G2.com. What do you dislike about innosabi? Sometimes I find that the UI can be somewhat challenging to navigate. Review collected by and hosted on G2.com. What problems is innosabi solving and how is that benefiting you? I use the product to help me develop sales materials for competitive enablement so we can effectively address competitive objections. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Idea Management](https://www.g2.com/categories/idea-management)[Technology Scouting](https://www.g2.com/categories/technology-scouting) ##### Explore More [Which server acceleration platforms are easiest to deploy and configure based on user reviews?](https://www.g2.com/discussions/which-server-acceleration-platforms-are-easiest-to-deploy-and-configure-based-on-user-reviews)[Most reliable cloud backup software for companies](https://www.g2.com/discussions/most-reliable-cloud-backup-software-for-companies)[What is the top-rated web content management system for large organizations?](https://www.g2.com/discussions/what-is-the-top-rated-web-content-management-system-for-large-organizations) [Best online fraud protection software for startups](https://www.g2.com/discussions/best-online-fraud-protection-software-for-startups)[Which apparel business management and ERP software supports EDI integration for fashion brands managing wholesale and retail operations?](https://www.g2.com/discussions/which-apparel-business-management-and-erp-software-supports-edi-integration-for-fashion-brands-managing-wholesale-and-retail-operations)[Pros and Cons Details](https://www.g2.com/products/collaboration-ai-innosabi/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)