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Best Bug Tracking Software

Adam Crivello
AC
Researched and written by Adam Crivello

Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is, and allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Bug tracking software is typically managed by a (QA) team and allows them to communicate quickly with developers, the business, and often customers about if, how, and when to fix bugs. Bug tracking software may integrate with Project Management, Development, and Test Automation tools.

To qualify for inclusion in the Bug Tracking category, a product must:

Allow for the creation of multiple projects
File bugs/tickets in a specific project
Allow commenting, file uploading, and custom fields to track the history of a bug
Provide severity and/or priority for bugs
Have the ability to run reports by project or user
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Featured Bug Tracking Software At A Glance

Free Plan Available:
Kualitee
Sponsored
Kualitee
Leader:
Jira
Jira
Highest Performer:
Kualitee
Kualitee
Easiest to Use:
Backlog
Backlog
Top Trending:
Linear
Linear
Show LessShow More
Highest Performer:
Kualitee
Kualitee
Easiest to Use:
Backlog
Backlog
Top Trending:
Linear
Linear

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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206 Listings in Bug Tracking Available
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    G2 Score
Jira
(7,204)4.3 out of 5
5th Easiest To Use in Bug Tracking software
View top Consulting Services for Jira
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jira provides a collaborative space to align on goals and priorities, track and collaborate on work, and gain valuable insights that drive better outcomes for your teams. Every team in your organiz

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 33% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jira is a project management tool that aids in tracking individual tasks within a project and provides visibility into tasks, timelines, and workloads.
    • Reviewers like Jira's ability to centralize communication, automate routine tasks, and integrate with a wide range of third-party tools, enhancing collaboration and efficiency.
    • Reviewers noted that Jira can be overwhelming for new users due to its numerous features and configuration options, creating a steep learning curve.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jira Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    870
    Project Management
    708
    Task Tracking
    639
    Features
    562
    Integrations
    470
    Cons
    Learning Curve
    504
    Complexity
    336
    Learning Difficulty
    319
    Overwhelming
    235
    Slow Performance
    234
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jira features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    7.6
    Ease of Admin
    Average: 8.6
    8.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    105,548 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,572 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jira provides a collaborative space to align on goals and priorities, track and collaborate on work, and gain valuable insights that drive better outcomes for your teams. Every team in your organiz

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 33% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jira is a project management tool that aids in tracking individual tasks within a project and provides visibility into tasks, timelines, and workloads.
  • Reviewers like Jira's ability to centralize communication, automate routine tasks, and integrate with a wide range of third-party tools, enhancing collaboration and efficiency.
  • Reviewers noted that Jira can be overwhelming for new users due to its numerous features and configuration options, creating a steep learning curve.
Jira Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
870
Project Management
708
Task Tracking
639
Features
562
Integrations
470
Cons
Learning Curve
504
Complexity
336
Learning Difficulty
319
Overwhelming
235
Slow Performance
234
View All Pros and Cons
Jira features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.3
Quality of Support
Average: 8.7
7.6
Ease of Admin
Average: 8.6
8.1
Ease of Use
Average: 8.8
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
105,548 Twitter followers
LinkedIn® Page
www.linkedin.com
19,572 employees on LinkedIn®
LogRocket
(2,246)4.6 out of 5
10th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Session Replay
    400
    Ease of Use
    311
    User Insights
    212
    User Behavior Tracking
    207
    Insights
    204
    Cons
    Session Management
    152
    Missing Features
    85
    Expensive
    84
    Filtering Issues
    79
    Search Difficulty
    70
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogRocket features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LogRocket, Inc.
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    14,933 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    519 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 29% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Session Replay
400
Ease of Use
311
User Insights
212
User Behavior Tracking
207
Insights
204
Cons
Session Management
152
Missing Features
85
Expensive
84
Filtering Issues
79
Search Difficulty
70
View All Pros and Cons
LogRocket features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
LogRocket, Inc.
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
14,933 Twitter followers
LinkedIn® Page
www.linkedin.com
519 employees on LinkedIn®

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ClickUp
(10,844)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Bug Tracking software
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

    Users
    • CEO
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management tool that offers task planning features such as Gantt charts, tables, and to-do lists, and allows for task customization and automation.
    • Reviewers appreciate ClickUp's clean dashboard, real-time project monitoring, and the ability to create and inherit statuses for different use cases, enhancing team coordination and communication.
    • Reviewers mentioned that the platform can feel overwhelming due to its many features, the mobile app can be less responsive, and the pricing structure is complicated to understand.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,918
    Task Management
    3,008
    Features
    2,881
    Project Management
    2,600
    Organization
    2,370
    Cons
    Missing Features
    1,909
    Learning Curve
    1,603
    Limited Features
    1,189
    Slow Loading
    1,077
    Not Intuitive
    1,049
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClickUp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,053 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,420 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

Users
  • CEO
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management tool that offers task planning features such as Gantt charts, tables, and to-do lists, and allows for task customization and automation.
  • Reviewers appreciate ClickUp's clean dashboard, real-time project monitoring, and the ability to create and inherit statuses for different use cases, enhancing team coordination and communication.
  • Reviewers mentioned that the platform can feel overwhelming due to its many features, the mobile app can be less responsive, and the pricing structure is complicated to understand.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,918
Task Management
3,008
Features
2,881
Project Management
2,600
Organization
2,370
Cons
Missing Features
1,909
Learning Curve
1,603
Limited Features
1,189
Slow Loading
1,077
Not Intuitive
1,049
View All Pros and Cons
ClickUp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,053 Twitter followers
LinkedIn® Page
www.linkedin.com
1,420 employees on LinkedIn®
GitHub
(2,268)4.7 out of 5
2nd Easiest To Use in Bug Tracking software
View top Consulting Services for GitHub
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GitHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    107
    Team Collaboration
    94
    Collaboration
    92
    Ease of Use
    89
    Version Control
    87
    Cons
    Learning Curve
    32
    Complexity
    30
    Limited Features
    30
    Learning Difficulty
    28
    Difficulty for Beginners
    26
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GitHub features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    8.7
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GitHub
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @github
    2,595,391 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,874 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 30% Mid-Market
GitHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
107
Team Collaboration
94
Collaboration
92
Ease of Use
89
Version Control
87
Cons
Learning Curve
32
Complexity
30
Limited Features
30
Learning Difficulty
28
Difficulty for Beginners
26
View All Pros and Cons
GitHub features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
8.7
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
GitHub
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@github
2,595,391 Twitter followers
LinkedIn® Page
www.linkedin.com
5,874 employees on LinkedIn®
Backlog
(382)4.6 out of 5
1st Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backlog is a project management tool with features such as task management, issue tracking, version control, and a user interface designed for developers and project teams.
    • Reviewers appreciate Backlog's intuitive interface, built-in task management, integrated issue tracking, and version control, which they find ideal for managing work, assigning tasks, tracking progress, and sharing files.
    • Users reported issues with Backlog's mobile app functionality, occasional slow loading times, and limited customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Backlog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Task Management
    93
    Task Tracking
    87
    Project Management
    83
    Project Tracking
    56
    Cons
    Slow Performance
    27
    Limited Features
    24
    Slow Loading
    23
    Slow Speed
    21
    Not Intuitive
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Backlog features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.6
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nulab Inc.
    Company Website
    Year Founded
    2004
    HQ Location
    Fukuoka, Japan
    Twitter
    @nulabinc
    2,199 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backlog is a project management tool with features such as task management, issue tracking, version control, and a user interface designed for developers and project teams.
  • Reviewers appreciate Backlog's intuitive interface, built-in task management, integrated issue tracking, and version control, which they find ideal for managing work, assigning tasks, tracking progress, and sharing files.
  • Users reported issues with Backlog's mobile app functionality, occasional slow loading times, and limited customization options.
Backlog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Task Management
93
Task Tracking
87
Project Management
83
Project Tracking
56
Cons
Slow Performance
27
Limited Features
24
Slow Loading
23
Slow Speed
21
Not Intuitive
15
View All Pros and Cons
Backlog features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.6
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Nulab Inc.
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,199 Twitter followers
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®
GitLab
(864)4.5 out of 5
Optimized for quick response
View top Consulting Services for GitLab
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GitLab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Features
    32
    Collaboration
    27
    CI
    26
    CD Integration
    25
    Cons
    Difficult Learning
    18
    Complexity
    17
    Complex User Interface
    13
    Confusing Interface
    13
    UX Improvement
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GitLab features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GitLab Inc.
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @gitlab
    168,960 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,282 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Mid-Market
  • 37% Small-Business
GitLab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Features
32
Collaboration
27
CI
26
CD Integration
25
Cons
Difficult Learning
18
Complexity
17
Complex User Interface
13
Confusing Interface
13
UX Improvement
12
View All Pros and Cons
GitLab features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
GitLab Inc.
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@gitlab
168,960 Twitter followers
LinkedIn® Page
www.linkedin.com
3,282 employees on LinkedIn®
monday dev
(1,452)4.7 out of 5
Optimized for quick response
14th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    monday dev is the most flexible, AI-powered product to plan, track, and ship software — while staying connected to the business. monday dev offers flexible AI-powered execution for developers, visibil

    Users
    • Project Manager
    • Software Engineer
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • monday dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Features
    23
    Integrations
    23
    Team Collaboration
    22
    Project Management
    19
    Cons
    Learning Curve
    19
    Expensive
    15
    Learning Difficulty
    9
    Integration Issues
    8
    Limited Features
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • monday dev features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    9.2
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    monday.com
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,062 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,578 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

monday dev is the most flexible, AI-powered product to plan, track, and ship software — while staying connected to the business. monday dev offers flexible AI-powered execution for developers, visibil

Users
  • Project Manager
  • Software Engineer
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 58% Small-Business
  • 31% Mid-Market
monday dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Features
23
Integrations
23
Team Collaboration
22
Project Management
19
Cons
Learning Curve
19
Expensive
15
Learning Difficulty
9
Integration Issues
8
Limited Features
8
View All Pros and Cons
monday dev features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
9.2
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
monday.com
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,062 Twitter followers
LinkedIn® Page
www.linkedin.com
3,578 employees on LinkedIn®
Kualitee
(199)4.6 out of 5
3rd Easiest To Use in Bug Tracking software
Save to My Lists
DealsSpecial offer!
20% Off: $12/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee cat

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kualitee Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Tracking
    21
    Test Cases
    19
    Organization
    16
    Team Collaboration
    13
    Cons
    Limited Customization
    9
    Insufficient Information
    8
    Learning Curve
    8
    Filtering Issues
    7
    Slow Performance
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kualitee features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    8.9
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kualitatem
    Company Website
    Year Founded
    2010
    HQ Location
    New York, US
    Twitter
    @Kualitee
    376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    157 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee cat

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 43% Small-Business
Kualitee Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Tracking
21
Test Cases
19
Organization
16
Team Collaboration
13
Cons
Limited Customization
9
Insufficient Information
8
Learning Curve
8
Filtering Issues
7
Slow Performance
7
View All Pros and Cons
Kualitee features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
8.9
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Kualitatem
Company Website
Year Founded
2010
HQ Location
New York, US
Twitter
@Kualitee
376 Twitter followers
LinkedIn® Page
www.linkedin.com
157 employees on LinkedIn®
Dynatrace
(1,345)4.5 out of 5
Save to My Lists
Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    38
    Ease of Use
    37
    Monitoring
    34
    Analytics
    32
    Features
    31
    Cons
    Learning Curve
    30
    Learning Difficulty
    22
    Expensive
    21
    Complex Configuration
    18
    Complexity
    14
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.2
    Ease of Admin
    Average: 8.6
    8.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dynatrace
    Year Founded
    2005
    HQ Location
    Boston, MA
    Twitter
    @Dynatrace
    18,588 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,802 employees on LinkedIn®
    Ownership
    NYSE: DT
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
38
Ease of Use
37
Monitoring
34
Analytics
32
Features
31
Cons
Learning Curve
30
Learning Difficulty
22
Expensive
21
Complex Configuration
18
Complexity
14
View All Pros and Cons
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.2
Ease of Admin
Average: 8.6
8.3
Ease of Use
Average: 8.8
Seller Details
Seller
Dynatrace
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Dynatrace
18,588 Twitter followers
LinkedIn® Page
www.linkedin.com
5,802 employees on LinkedIn®
Ownership
NYSE: DT
HackerOne Platform
(63)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HackerOne Bounty significantly reduces your threat exposure by tapping into the largest global community of ethical hackers. This dynamic solution offers preemptive and continuous oversight of your di

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HackerOne Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Helpful
    12
    Collaboration
    11
    Customer Support
    11
    Security Protection
    11
    Cons
    Complexity Issues
    5
    Expensive
    5
    Time Management
    5
    Poor Customer Support
    4
    Poor Interface Design
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HackerOne Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HackerOne
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @Hacker0x01
    329,852 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,213 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HackerOne Bounty significantly reduces your threat exposure by tapping into the largest global community of ethical hackers. This dynamic solution offers preemptive and continuous oversight of your di

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 41% Enterprise
HackerOne Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Helpful
12
Collaboration
11
Customer Support
11
Security Protection
11
Cons
Complexity Issues
5
Expensive
5
Time Management
5
Poor Customer Support
4
Poor Interface Design
4
View All Pros and Cons
HackerOne Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
HackerOne
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@Hacker0x01
329,852 Twitter followers
LinkedIn® Page
www.linkedin.com
6,213 employees on LinkedIn®
Sentry
(124)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sentry Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Error Tracking
    14
    Easy Setup
    10
    Debugging
    9
    Easy Integrations
    9
    Cons
    Error Handling
    5
    Ineffective Alerting System
    5
    Pricing Issues
    5
    Complex Configuration
    4
    Delays
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sentry features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Functional Software, Inc.
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @getsentry
    136 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    426 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Small-Business
  • 36% Mid-Market
Sentry Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Error Tracking
14
Easy Setup
10
Debugging
9
Easy Integrations
9
Cons
Error Handling
5
Ineffective Alerting System
5
Pricing Issues
5
Complex Configuration
4
Delays
4
View All Pros and Cons
Sentry features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Functional Software, Inc.
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@getsentry
136 Twitter followers
LinkedIn® Page
www.linkedin.com
426 employees on LinkedIn®
Linear
(58)4.5 out of 5
8th Easiest To Use in Bug Tracking software
View top Consulting Services for Linear
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Linear is a purpose-built tool for planning and building products. Streamline issues, projects, and product roadmaps. Linear powers over 10,000 high-impact product teams including OpenAI, Ramp and Cas

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 76% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Linear is a project management tool that allows users to track and manage projects and issues, and integrates with Slack and GitHub.
    • Reviewers frequently mention the fast and reliable interface, the ease of use, the seamless integration with Slack and GitHub, and the tool's ability to enhance workflow transparency and communication.
    • Users mentioned limitations with the mobile app, lack of robust analytics or reporting capabilities, issues with epics management, and difficulties with documentation and navigation.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Linear Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Simple
    14
    User Interface
    12
    Features
    10
    Integrations
    9
    Cons
    Lack of Tools
    4
    Missing Features
    4
    Limited Customization
    3
    Limited Features
    3
    Poor Reporting
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Linear features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    8.2
    Ease of Admin
    Average: 8.6
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Linear
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @linear
    89,654 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    155 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Linear is a purpose-built tool for planning and building products. Streamline issues, projects, and product roadmaps. Linear powers over 10,000 high-impact product teams including OpenAI, Ramp and Cas

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 76% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Linear is a project management tool that allows users to track and manage projects and issues, and integrates with Slack and GitHub.
  • Reviewers frequently mention the fast and reliable interface, the ease of use, the seamless integration with Slack and GitHub, and the tool's ability to enhance workflow transparency and communication.
  • Users mentioned limitations with the mobile app, lack of robust analytics or reporting capabilities, issues with epics management, and difficulties with documentation and navigation.
Linear Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Simple
14
User Interface
12
Features
10
Integrations
9
Cons
Lack of Tools
4
Missing Features
4
Limited Customization
3
Limited Features
3
Poor Reporting
3
View All Pros and Cons
Linear features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.6
Quality of Support
Average: 8.7
8.2
Ease of Admin
Average: 8.6
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Linear
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@linear
89,654 Twitter followers
LinkedIn® Page
www.linkedin.com
155 employees on LinkedIn®
Sauce Labs
(175)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In a world that relies on code, Sauce Labs strives to make it work for everyone, everywhere and every time. This is digital confidence. Sauce Labs is the leading provider of continuous test and err

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Enterprise
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sauce Labs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    8
    Ease of Use
    8
    Cross-Browser Testing
    6
    Real-time Testing
    5
    Bug Detection
    4
    Cons
    Learning Curve
    5
    Complexity
    3
    Complex Configuration
    2
    Difficult Setup
    2
    Expensive
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sauce Labs features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    8.5
    Ease of Admin
    Average: 8.6
    8.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sauce Labs
    Company Website
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @saucelabs
    12,692 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    312 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In a world that relies on code, Sauce Labs strives to make it work for everyone, everywhere and every time. This is digital confidence. Sauce Labs is the leading provider of continuous test and err

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Enterprise
  • 39% Mid-Market
Sauce Labs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
8
Ease of Use
8
Cross-Browser Testing
6
Real-time Testing
5
Bug Detection
4
Cons
Learning Curve
5
Complexity
3
Complex Configuration
2
Difficult Setup
2
Expensive
2
View All Pros and Cons
Sauce Labs features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.3
Quality of Support
Average: 8.7
8.5
Ease of Admin
Average: 8.6
8.2
Ease of Use
Average: 8.8
Seller Details
Seller
Sauce Labs
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@saucelabs
12,692 Twitter followers
LinkedIn® Page
www.linkedin.com
312 employees on LinkedIn®
BugHerd
(171)4.8 out of 5
4th Easiest To Use in Bug Tracking software
Save to My Lists
DealsSpecial offer!
20% Off: $103.20 (Premium plan, 25 users)
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. It's

    Users
    • Project Manager
    Industries
    • Marketing and Advertising
    • Design
    Market Segment
    • 71% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BugHerd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Feedback
    15
    Team Collaboration
    15
    Customer Support
    11
    Efficiency
    11
    Cons
    Missing Features
    6
    Software Bugs
    4
    Bug Management
    3
    Complex Usability
    3
    Lack of Tools
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BugHerd features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    9.4
    Ease of Admin
    Average: 8.6
    9.4
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BugHerd
    Company Website
    Year Founded
    2011
    HQ Location
    Melbourne
    Twitter
    @bugherd
    1,623 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. It's

Users
  • Project Manager
Industries
  • Marketing and Advertising
  • Design
Market Segment
  • 71% Small-Business
  • 23% Mid-Market
BugHerd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Feedback
15
Team Collaboration
15
Customer Support
11
Efficiency
11
Cons
Missing Features
6
Software Bugs
4
Bug Management
3
Complex Usability
3
Lack of Tools
3
View All Pros and Cons
BugHerd features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.0
Quality of Support
Average: 8.7
9.4
Ease of Admin
Average: 8.6
9.4
Ease of Use
Average: 8.8
Seller Details
Seller
BugHerd
Company Website
Year Founded
2011
HQ Location
Melbourne
Twitter
@bugherd
1,623 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Jam.dev
(34)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jam.dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Team Collaboration
    5
    Efficiency
    4
    Reporting
    4
    Task Management
    3
    Cons
    Bug Management
    2
    Lack of Tools
    2
    Connectivity Issues
    1
    Expensive
    1
    Slow Loading
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jam.dev features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    9.7
    Ease of Admin
    Average: 8.6
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jam
    Year Founded
    2020
    HQ Location
    San Francisco, California
    Twitter
    @jamdotdev
    3,779 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

Users
No information available
Industries
  • Computer Software
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
Jam.dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Team Collaboration
5
Efficiency
4
Reporting
4
Task Management
3
Cons
Bug Management
2
Lack of Tools
2
Connectivity Issues
1
Expensive
1
Slow Loading
1
View All Pros and Cons
Jam.dev features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.2
Quality of Support
Average: 8.7
9.7
Ease of Admin
Average: 8.6
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Jam
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@jamdotdev
3,779 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
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206 Listings in Bug Tracking Available
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Bug Tracking Topics

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Learn More About Bug Tracking Software

What is Bug Tracking Software?

Bug tracking helps developers manage issues and errors in an organized, transparent way. Developers can easily discover, categorize, and prioritize bugs to facilitate efficient solutions and keep workflow clean. Users can also benefit from the ability to report bugs on the front end, which in turn helps facilitate comprehensive problem solving on the back end.

Similar to application performance monitoring (APM) software, bug tracking software is used to ensure applications run smoothly and the user experience is as intended. Bug tracking software specifically tracks and explains how to reproduce bugs so they can then be resolved by the development or quality assurance (QA) team.

Key Benefits of Bug Tracking Software

  • Alerts back-end developers to front-end user issues
  • Tracks reproducible bug history and status
  • Provides a clear, centralized overview of development requests and their state
  • Assists in defining the product roadmap

Why Use Bug Tracking Software?

Organized development — Bug tracking software categorizes, flags, tags, and prioritizes bugs to keep the development environment clean. Most bug tracking software even features task assignment functionality to keep workflows organized and on schedule.

User trust and ratings — Bug tracking software makes back-end developers aware of front-end user frustrations quickly, whether through full stack monitoring or user reports. Good bug tracking can make or break an application’s success on the market, because the longer bugs go unresolved, the less faith users will have in the product and the team behind it. Bug tracking software makes it easy to resolve bugs efficiently and promptly, fostering user trust and mitigating nasty, negative reviews.

Who Uses Bug Tracking Software?

Software developers — Especially on smaller teams, all software developers benefit from using bug tracking software. When implemented well, the software becomes a seamless part of the development workflow.

QA testers — In large-scale development environments with dedicated QA testing, QA testers use bug tracking software to flag bugs they encounter and alert developers in an organized way.

Bug Tracking Software Features

User reports — Software bugs are often discovered by users. With bug tracking software, developers can get valuable information from user reporting of bugs. The scope, significance, and circumstances of a bug become clearer to developers with user reports.

Workflow organization — Bug tracking software makes development more efficient by organizing bugs by priority, similarity, and milestone dates. The software seamlessly incorporates with a team’s workflow and allows teams to distribute bug handling tasks to keep things on schedule and running smoothly.

Crash analytics — When crashes happen, bug tracking software makes it easier for developers to determine the circumstances that led to the crash. By monitoring and recording the development environment, the software can recreate and provide details on crash scenarios.

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