MK
Meghan K.
Enterprise (> 1000 emp.)
"Great order management website"
5/5
What do you like best about Quartzy?

In the large lab I am in, we have 2 locations and 5 different rooms to stock. As the secondary lab manager, I appreciate that everyone in the lab is able to order the exact item they need and can request to restock an item that is running low.

I also really like how, if an item is ordered from the Quartzy warehouse, representatives will contact you to follow up on delayed or discontinued items. Review collected by and hosted on G2.com.

What do you dislike about Quartzy?

Most things are great, but manually adding items should not have to go through the search first. Could be easier and more streamlined if there was a button to order and have it search as th item number is typing in the manual request. Review collected by and hosted on G2.com.

AJ
Adam J.
Small-Business (50 or fewer emp.)
"Efficient and easy to use but inventory looks for improvement"
5/5
What do you like best about Quartzy?

I like the layout and ease of the platform. Everything is intuitive and the ease of checkout is great. The emailed invoices help with accounting and creating a more organized system of checks and balances. The simplicity of checking out items sourced through Quartzy is also very easy. The ability to have request from different employees also keeps tabs on who needs items and when they need them. Even though our company does not use it too often, I do see the helpfulness in having equivalent items/ same items that can be sourced through Quartzy and the "ask a scientist" button which gives you a better review of options for the items you may source through another vendor. Review collected by and hosted on G2.com.

What do you dislike about Quartzy?

I dislike the inventory system because it feels a bit all over the place and not easy to use. The "received/inventory" tab should work hand in hand but I think it is a bit repetitive and not as easy as I would like it. There are some positives with the inventory system, overall it just needs to be more easy to use. One of my other main dislikes which is being worked on by Quartzy, is that there is no option to expedite shipping or any other shipping option except the one provided.

Tracking down invoices is also sometimes hard because there are multiple invoices per 1 order which is a bit difficult when you are trying to enter information for accounting. I believe a more precise approach would be 1 invoice for the whole order but that is not always feasible. We also sometimes get a separate charge for shipping/ handling only which I believe could be consolidated on one charge. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Great way to control and track lab purchases"
5/5
What do you like best about Quartzy?

I set up an Quartzy account for our small biotechnology business 4 years ago. Since then, we have reliably used QZ to track purchases, make an approval flow, create spend categories based on internal funding sources and supply type and to control users. We have recently added some ordering through the QZ shop. Freeware couldn't get any more useful. Review collected by and hosted on G2.com.

What do you dislike about Quartzy?

Ordering supplies through QZ comes with the risk of a slow-down in the speed at which things arrive compared to ordering direct from vendor. It's best used for non-urgent supplies. Introducing a third party also increases the chances of purchasing errors. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Quartzy"
5/5
What do you like best about Quartzy?

I love how easy it is to add things whether it's to purchase or to add to inventory. It's also great that Quartzy sends email updates. Review collected by and hosted on G2.com.

What do you dislike about Quartzy?

Information doesn't transfer over. For example, if you have documents attached to an item and you mark the item as received then you'll have to re-add those documents to the item again Review collected by and hosted on G2.com.

Allie C.
AC
Allie C.
Small-Business (50 or fewer emp.)
"very easy to use & keeps the lab organized!"
5/5
What do you like best about Quartzy?

I like that it a way to keep all requests & inventory items in one place. That way you can see if someone else already requested an item you need before ordering double the amount Review collected by and hosted on G2.com.

What do you dislike about Quartzy?

The only downside is that not all items will show up using the quick search with a catalog number, and you will end up having to enter it in manually Review collected by and hosted on G2.com.

PK
Pin-Joe K.
Small-Business (50 or fewer emp.)
"Great way to streamline lab ordering/organization"
5/5
What do you like best about Quartzy?

Quartzy checks for similar items in the shop Review collected by and hosted on G2.com.

What do you dislike about Quartzy?

Delivery times are a little inaccurate and shipping costs are not calculated until the end. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Great Tool for Small Lab"
5/5
What do you like best about Quartzy?

This has been a lifesaver in keeping orders all in one place. Review collected by and hosted on G2.com.

What do you dislike about Quartzy?

I would like the inventory feature to be more robust, such as being able to track items out as easy as in. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Great way to organize and find good deals on products"
4.5/5
What do you like best about Quartzy?

I like the clean interface and the ability to look up previously purchased items. It makes re-ordering very simple. Additionally, Quartzy often finds similar products for considerably cheaper than what I was going to pay Review collected by and hosted on G2.com.

What do you dislike about Quartzy?

I don't like that the handling fees for shipping are hidden until checkout. There are times I'm about to order something when I find the handling fees can cost almost as much as the item Review collected by and hosted on G2.com.

PS
Paula S.
Chemist
Small-Business (50 or fewer emp.)
"No Support"
0.5/5
What do you like best about Quartzy?

The only positive thing I can about Quartzy is that it is free. There is absolutely nothing else positive about Quartzy. Review collected by and hosted on G2.com.

What do you dislike about Quartzy?

There is no support. When questions are asked, the standard reply is "would you like a demonstration." When confronted with direct questions, they either refuse to answer or provide gibberish for answers. I honestly believe Quartzy is being run by just a few individuals who really have no comprehension about laboratory inventory systems. If you call for support, no one is ever available ("unfortunarely no one is available to take your call..."). If you "chat" with them, it takes a few hours for someone to actually come on line.

Review collected by and hosted on G2.com.

Response from Derek Gregg of Quartzy

Hi Paula - We truly appreciate your thoughtful feedback about Quartzy and look forward to replying to some of your concerns and working to answer specific questions with you directly.

Quartzy is happy to be able to provide a free platform for labs to manage their inventory and orders. This is a tough task and we're glad to be a part of helping labs run smoothly!

Quartzy's Support Team can best be reached via email at support@quartzy.com or on live chat between 9am-5pm Pacific Time. In addition to the support provided to all users through those channels, we offer free webinar sessions with a lab implementation specialist who can answer any questions you have about how to use Quartzy's features in the way that best suits your lab. If there is any functionality we don't provide, we help with ideas for workarounds or send suggestions to Quartzy's Product Development Team to consider when working on platform improvements.

Our company was founded by scientists and there are many employees who have lab experience that are actively involved in making the platform more useful. Check out some of them here: https://support.quartzy.com/hc/en-us/articles/206996608-Who-makes-the-matches-at-Quartzy-

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Great lab management tool"
4.5/5
What do you like best about Quartzy?

The ease to manage lab orders within the group (especially with the large group) Review collected by and hosted on G2.com.

What do you dislike about Quartzy?

Searching for reagents/supplies that have short names Review collected by and hosted on G2.com.