Quandri Reviews (38)

Reviews

Quandri Reviews (38)

4.4
38 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and time-saving features of Quandri, highlighting how it streamlines the renewal review process and enhances client communication. Many appreciate the product's ability to compile relevant information quickly, allowing for more efficient workflows. However, some users note that data accuracy can be an issue, particularly with quotes and policy details.
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AH
Amy H.
Operations Director
Enterprise (> 1000 emp.)
"Fast, Reliable Automation Partner for Personal Lines Renewal Reviews"
5/5
What do you like best about Quandri?

Quandri portal is easy to use and makes it simple to customize our Personal Lines renewal reviews. We now use it through the SDK to process reviews quickly and consistently. The pricing matches the value and it’s more cost-effective than having a Producer, Account Manager, CSR, or outsourcing handle the same work. Onboarding took longer than expected; however, we had a handful of items we wanted and needed to customize to make it work for our agency. Quandri listened to what we were looking for and developed the changes so we could deploy them to production. The output is fast and accurate, and it provides a clear summary in an activity note for the Producer to review. Each review takes a minute or two, instead of 15+ minutes spent comparing expiring vs. renewal. The AI/Intelligence also adds helpful talking points for the Producer, calling out gaps in coverage for upsell opportunities and highlighting changes made in the last term that affect renewal pricing. We are excited to try the next product (Requoting + Connect). Review collected by and hosted on G2.com.

What do you dislike about Quandri?

As mentioned before, the onboarding process took longer than expected. One drawback of the product is that it only processes downloadable policies and carriers that are supported. While the majority of our policies fall into that bucket, it would be much better if it could process all personal lines policies so we don’t end up with a bifurcated workflow (automated review vs. manual review). I’ve heard there are advancements coming, so we’ll sit tight and wait for those. Review collected by and hosted on G2.com.

Response from Tessa Elliott of Quandri

Doing the heavy lifting for repetitive admin work so your team can be freed up to focus on client relationships; that's exactly what Quandri is built for. Really glad the customization work during onboarding translated into something your whole team can rely on consistently.

On carrier coverage and non-downloading policies: that's a fair and well-articulated callout. The advancements you've heard about are real, and closing that gap is an active priority. We think you'll like what's coming.

Excited for you to get into Requoting and Connect next so you can get even more value from the platform!

Marquis S.
MS
Marquis S.
Account Executive
Mid-Market (51-1000 emp.)
"Quandri Streamlines Renewals with Custom and Effective Summaries"
4.5/5
What do you like best about Quandri?

Quandri has been a great tool for insurance renewals. Typically our account managers spend 2 to 3 hours on summaries for our clients, and that time has been cut down to minutes. The best part about the summaries is that we can customize them, and the user interface is extremely easy to use. The onboarding team has been very supportive. Shout out to Hinal! One thing I'm really excited about is the integration of the new business system. Once the AI can quote for new business, it's going to be a very impressive system. Review collected by and hosted on G2.com.

What do you dislike about Quandri?

So far I don't have any dislikes, as I understand that all of these companies are startups at the moment. What I will say is that the performance of Quandri is miles ahead of other AI software we've tried in the past. Not just from a software standpoint but from a service standpoint as well. Review collected by and hosted on G2.com.

Response from Tessa Elliott of Quandri

We're glad to hear the AI is standing out, and that's exactly the bar we hold ourselves to. Building deep intelligence that actually works in the real world of insurance renewals is what our team obsesses over.

Shout out received. We'll make sure Hinal sees this!

Michelle T.
MT
Michelle T.
Account Manager
Small-Business (50 or fewer emp.)
"Innovative Tools That Speed Up Renewals and Remarketing"
5/5
What do you like best about Quandri?

I love how innovative Quandri is. The renewal tool has been a complete game changer, and the new remarketing tool is amazing. These tools not only save our employees time, but also help get a quote into the client’s inbox and hands faster. Review collected by and hosted on G2.com.

What do you dislike about Quandri?

I’m still working on figuring that out. In the meantime, I’ve been working closely with my Quandri team, and they’re always quick to get back to me with updates. They also consistently take my feedback seriously and use it to keep moving the needle. Review collected by and hosted on G2.com.

Response from Tessa Elliott of Quandri

Game changer" — we'll take it! Really glad the renewal and remarketing tools are making a tangible difference for your team and getting quotes to clients faster. We appreciate the kind words about our team too. Feedback like yours is exactly what drives the improvements you're already seeing.

Dawn L.
DL
Dawn L.
Marketing Coordinator
Small-Business (50 or fewer emp.)
"Quandri Streamlines Renewals with AI Proposals That Build Client Trust"
5/5
What do you like best about Quandri?

For our agents, Quandri has made the renewal process so much more efficient. What used to take multiple platforms and systems can now be handled in one system, creating better efficiency across the entire process. The prompts that are generated are also a great tool for our team!

Our agents are able to send generated AI proposals that help customers understand whether they should stay as is, consider adding lines they may have outside of our agency, or determine if they need additional coverage overall. This creates a greater level of trust with our clients because it shows we are proactive, attentive, and staying on top of their insurance needs! Review collected by and hosted on G2.com.

What do you dislike about Quandri?

At this time, I haven’t noticed any issues with the program. Review collected by and hosted on G2.com.

Cate C.
CC
Cate C.
College Intern
Mid-Market (51-1000 emp.)
"Excellent Client Emails and Seamless Applied Epic Integration"
5/5
What do you like best about Quandri?

This is an excellent way to stay in touch with our clients. The emails are well written, and our clients have been very responsive. We have tried many different products and the integration with Applied Epic has been the most seem less of anything we have used. Review collected by and hosted on G2.com.

What do you dislike about Quandri?

Can't say a negative about Quandri - excellent partnership! Review collected by and hosted on G2.com.

Response from Tessa Elliott of Quandri

We are thrilled to hear that you are enjoying the client emails and the seamless integration with Applied Epic. Thank you for the positive feedback!

BN
Bre N.
Learning and Development
Enterprise (> 1000 emp.)
"Frees Up Time for Client Service and Streamlines Carrier Portal Work"
4.5/5
What do you like best about Quandri?

It frees our teams up with extra minutes to focus on client service, rather than getting stuck in carrier portals and systems. Review collected by and hosted on G2.com.

What do you dislike about Quandri?

Understanding the technology behind Quandri with confidence to explain to leadership and our teams how this is being utilized in way that makes sense, this has the potential to be overwhelming Review collected by and hosted on G2.com.

Response from Tessa Elliott of Quandri

Getting time back from carrier portals and putting it toward client service is exactly the trade we're trying to make possible. Really glad your team is feeling that shift.

The point about explaining Quandri to leadership and your teams is one we hear. We want it to be easy to champion internally. If it would help to have materials or a conversation to support that, reach out to your customer success manager and we'll make it happen.

SW
Shirlee W.
Systems Manager
Mid-Market (51-1000 emp.)
"Quandri Is a Game-Changer for Automating Renewals and Boosting Team Efficiency"
5/5
What do you like best about Quandri?

Quandri has been a game changer for our team. By automating many of the repetitive and mundane renewal tasks, it allows our agents to spend more time focusing on what truly matters; serving our clients and building stronger relationships. Review collected by and hosted on G2.com.

What do you dislike about Quandri?

One area I would love to see expanded is additional solutions for eDoc delivery and automation. Given how strong Quandri is at streamlining repetitive tasks and improving operational efficiency, having more capabilities around document delivery and communication workflows would make the platform even more impactful for both brokers and clients. Review collected by and hosted on G2.com.

Response from Tessa Elliott of Quandri

Hi Shirlee, thank you for the thoughtful review! Freeing your agents up to focus on client relationships is exactly what we're building toward, so it's great to hear that coming through in how your team is using Quandri. We really appreciate the feedback on document delivery and will keep this in mind as we continue to build out more functionality and automation.

April S.
AS
April S.
Senior Personal Risk Manager
Small-Business (50 or fewer emp.)
"Effective for Renewal Reviews but Needs Quote Accuracy Improvement"
5/5
What do you like best about Quandri?

I find Quandri really useful for renewal reviews and requotes as it makes the process much easier and faster. I like how the information provided for renewals is simple for clients to understand their coverage, discounts, and price. The ease of quoting within the system stands out as a great feature. Additionally, the initial setup was pretty easy, which is always a plus. Review collected by and hosted on G2.com.

What do you dislike about Quandri?

Accuracy of quotes needs to be worked on more. The quotes given in the system miss several key items such as discounts, which drastically change the overall price. Review collected by and hosted on G2.com.

Response from Tessa Elliott of Quandri

Really glad the renewal review and requote workflow is landing the way it should, and that clients are finding the coverage summaries easy to understand. On quote accuracy: we hear you, and we're already working on it. Our product team has been digging into this and there's a solution in progress. You should start seeing improvements soon.

Sydney R.
SR
Sydney R.
Personal Lines Account Manager
Small-Business (50 or fewer emp.)
"Fast, Same-Day Renewal Review Process"
4.5/5
What do you like best about Quandri?

The bulk of the review process is completed on the day the renewal becomes available in our carriers. Review collected by and hosted on G2.com.

What do you dislike about Quandri?

We've had some issues using Connect emails through Applied EPIC where changes made to the email don't save and send correctly. Some other options to make Connect better would be to offer more options to format the email the way we prefer and to spell check the content. Review collected by and hosted on G2.com.

Response from Tessa Elliott of Quandri

Completing the bulk of renewal reviews on the day they become available is a meaningful shift in how your team can operate. Glad that time is going back toward client relationships.

For the Connect email issue with Applied Epic, please reach out to your customer success manager so we can get to the bottom of it. And the good news on spell check: it's already live!

kallie R.
KR
kallie R.
Server
Small-Business (50 or fewer emp.)
"Organized and Effortless Renewal Reviews with Quandri"
5/5
What do you like best about Quandri?

Quandri is very organized and makes renewal reviews simple and easy. I really love it, and my clients do too. Review collected by and hosted on G2.com.

What do you dislike about Quandri?

I haven’t found anything I don’t like about Quandri. Review collected by and hosted on G2.com.

Response from Tessa Elliott of Quandri

We appreciate your kind words and are delighted that Quandri is solving problems for you by ensuring clients are reached out to about renewals in advance. It's great to hear that it's benefiting both you and your clients.