Max M.
MM
Max M.
Platform Manager
Enterprise (> 1000 emp.)
"Great product"
5/5
What do you like best about Qualtrics Market Research?

I really like how easy it is to build surveys Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Market Research?

Integration into Docebo does not function so well Review collected by and hosted on G2.com.

Verified User in Higher Education
IH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great integration with other platforms, clunky advanced scripting"
4/5
What do you like best about Qualtrics Market Research?

As a researcher, it has great integration with survey company platforms because so many people use it. This ends up saving respondent time, with also saves me money. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Market Research?

Qualtrics seems to have its own version of jQuery, and it's hit or miss whether something that would work in a standard jQuery or javascript environment will work in Qtrics. Also, because it's not very transparent how Qtrics is displaying things and what is preloaded to the browser or not, when building your own custom widgets the platform seems to behave erratically due to race conditions, and then you have to spend a bunch of time messing around with the DOMS. Review collected by and hosted on G2.com.

MR
Matli Prabhu Kumar R.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Survey process in Qualtrics is Good"
5/5
What do you like best about Qualtrics Market Research?

The way Qualtrics tool used in order to get good feedbacks from customers are good Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Market Research?

it is very easy to identify the who are all having good skills and communications at work who are having indepth knowledge. Review collected by and hosted on G2.com.

DE
Daniel E.
Enterprise (> 1000 emp.)
"Best CX Platform"
5/5
What do you like best about Qualtrics Market Research?

Qualtrics remains the best customer experience survey platform in the market. I've used all the top solutions in this space and nothing is as easy to setup and become familair with as Qualtrics CoreXM. My team uses this solution every week to support gathering customer intelligence for stakeholders across all areas of our business. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Market Research?

We have at times struggled to get support for the software application we purchased. This is much more of a DIY application. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Incredibly Dynamic Survey Development"
5/5
What do you like best about Qualtrics Market Research?

Qualtrics CoreXM is super user friendly and offers me a wide variety of options to build surveys to meet my various needs. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Market Research?

I've had some issues in the past when I have a survey that needs periodic updates (based on things like staff turnover). If I don't want to completely start over or copy the original survey, I have to take several steps to create workarounds to preserve my data set while adding new selection options. I may be uninformed of easier options, but this has been tedious. Review collected by and hosted on G2.com.

Pavan G.
PG
Pavan G.
Associate Programmer, Survey Operations
Small-Business (50 or fewer emp.)
"Robust and versatile platform for Brand Experience management"
4/5
What do you like best about Qualtrics Market Research?

No coding skil is required. BrandXM's dashboard design module is unmatchable which encompasses real time data synchronisation, TextIQ and sentiments analysis. Wide range of available widgets facilitates to build a interactive and dynamic dashboard. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Market Research?

Inadequate availability of knowledge base and tutorials to learn it. Survey module is not that powerful to design complex surveys. Also it's a bit difficult to design maxdiff and conjoint analysis with this tool. Review collected by and hosted on G2.com.

Zahra M.
ZM
Zahra M.
Mid-Market (51-1000 emp.)
"Great tool - can do pretty much anything"
4.5/5
What do you like best about Qualtrics Market Research?

I really like using qualtrics. I run interactive experiments and it is pretty handy to create time sensitive experiments there. Randomization works well. And it is all very smooth running. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Market Research?

Pretty expensive. The price could be brought down to accommodate more customers Review collected by and hosted on G2.com.

Emeka O.
EO
Emeka O.
Staff Accountant
Enterprise (> 1000 emp.)
"Upward feedback made easy"
5/5
What do you like best about Qualtrics Market Research?

It allows you provide feedback to your leaders in an effective manner. Keeping anonymity Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Market Research?

I don't dislike anything yet about them will sure update when I do Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Great Platform to use for surveys"
4.5/5
What do you like best about Qualtrics Market Research?

It's really easy to prepare a dashboard and to extract reports for school sites. The feature of IQ gave us a lot of ways to ease it up for the reports. Also the amazing Customer support that we can rely on if we have any question. We use Qualtrics frequently for all the district's surveys. It's ease of implemtation making it easier on us to use it. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Market Research?

Almost nothing! Maybe only you can add more feature to analyse text answers, the text IQ table is not enough. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Enterprise (> 1000 emp.)
"Versatile Survey Software"
5/5
What do you like best about Qualtrics Market Research?

Qualtrics enables directories and participant flow control. Review collected by and hosted on G2.com.

What do you dislike about Qualtrics Market Research?

The program sometimes runs a bit slowly, especially when loading data panes. Review collected by and hosted on G2.com.