--- title: Quality Clouds for ServiceNow Reviews meta_title: 'Quality Clouds for ServiceNow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Quality Clouds for ServiceNow works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 11 scale: '5' date_modified: '2026-07-07' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Quality Clouds for ServiceNow Reviews **Vendor:** Quality Clouds Ltd **Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) **Average Rating:** 4.6/5.0 **Total Reviews:** 11 ## About Quality Clouds for ServiceNow Quality Clouds is the most comprehensive governance and quality management platform for the ServiceNow ecosystem. As organizations move toward Now Assist (GenAI) and democratized development through Creator Studio, Quality Clouds provides the automated guardrails required to keep your instance "Clean, Lean, and Green." We help ServiceNow Platform Owners, Architects, and Centers of Excellence (CoE) maintain a high-performing, upgrade-ready environment while accelerating the delivery of new digital workflows. The Solution for ServiceNow Platform Owners: - Now Assist & AI Governance: Automatically audit AI-generated scripts and configurations from ServiceNow’s GenAI tools. Ensure that "Prompt-to-Code" logic follows your internal security standards and platform best practices. - Upgrade Readiness & OOTB Integrity: Identify "Hard-coded" logic and "Spaghetti" customizations that block upgrades. Quality Clouds ensures you stay as close to Out-of-the-Box (OOTB) as possible, reducing the cost of ownership. - Citizen Development Oversight: Safely scale Creator Studio and App Engine. Monitor the quality of apps built by citizen developers to prevent technical debt from exploding across your production instance. - Native DevOps Integration: Embed automated quality gates directly into your ServiceNow CI/CD pipelines. Stop high-risk Update Sets from moving to Production before they pass your custom architectural checks. - Instance Consolidation: Use our cross-instance dashboard to compare the health of your Dev, Test, and Prod environments, ensuring consistency across your entire ServiceNow footprint. ## Quality Clouds for ServiceNow Reviews ### 1. Great inside view of our instance **Rating:** 4.5/5.0 stars **Reviewed by:** Stanislav D. | ServiceNow Platform Owner @TME, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2020 **What do you like best about Quality Clouds for ServiceNow?** The dashboards The company flexibility and continuous improvement **What do you dislike about Quality Clouds for ServiceNow?** Not much information about the end user experiance **Recommendations to others considering Quality Clouds for ServiceNow:** Great tool, very flexible and knowledgeable team aiming to think together with the customer and provide value added solutions. Continuously evolving product. The challenge you may encounter is to make your organisation to use Quality Clouds to its full potential, but not with the tool/service. **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** Understanding where are the risks, what to tackle first , quality of the code pushed to production. ### 2. Maintain vigil and control **Rating:** 5.0/5.0 stars **Reviewed by:** Amit C. | Chief Strategy Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2020 **What do you like best about Quality Clouds for ServiceNow?** The interface which gives great level of detail around the issues (categorised appropriately), customisations, best practice violations, and pin points who has been at fault. The Live check feature helps the developers immensely. It has led to significant savings of effort before and post upgrades. **What do you dislike about Quality Clouds for ServiceNow?** I would like the ability to drill down further from the browser based interface itself and link customisations identified to story requirements in future. It isn't extremely important, just a desire to get more. **Recommendations to others considering Quality Clouds for ServiceNow:** If you need a third party to keep an active vigil and control over your ServiceNow platform, QualityClouds helps you do that. There are things which peer reviews and experienced eyes can miss, which QualityClouds can easily identify and link it to a best practice. Besides, QualityClouds keep adding to their repository of best practices, which means keeping pace with new, be it upgrades or a best practice, is delegated better to QualityClouds. End result, upgrades are cheaper and faster. **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** Code quality - performance and security addressed, sticking to OOTB therefore reduced effort during upgrades or on-boarding new feature set, and finally happy customers ### 3. QualityClouds is our way of maintaining code control and quality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about Quality Clouds for ServiceNow?** QualityClouds allows us to quickly estimate our tech debt, and allows us to maintain code standards with our internal development teams as well as with third parties we allow onto our platform. The tool also gives us early insight into upgrade issues that we may face and allows us to plan these in nice and early in our backlog to ensure we have a seamless upgrade experience. **What do you dislike about Quality Clouds for ServiceNow?** Sometimes QualityClouds isn't intuitive and it we need to refer to the documentation to complete what we need to. **Recommendations to others considering Quality Clouds for ServiceNow:** Make sure you have a ServiceNow tech resource available to amend the rulesets in use to be appropriate to your organisation from the outset. **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** We're not solving problems with the tool, we're preventing them happening in the first place by allowing our developers to make use of the Live Check tool within QualityClouds. ### 4. A great product that provides an objective view of cloud software quality **Rating:** 4.5/5.0 stars **Reviewed by:** Greg W. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2020 **What do you like best about Quality Clouds for ServiceNow?** The product provides a comprehensive set of tools for profiling, analyzing and managing the quality of your cloud deployment. The remote delivery with no software required to be installed on your cloud environment is a great feature. **What do you dislike about Quality Clouds for ServiceNow?** The only downside we have identified is that the portal can sometimes be a little slow, and hard to read on a mobile. **Recommendations to others considering Quality Clouds for ServiceNow:** Don't be fooled into thinking that ServiceNow's own reporting is as good as QualityClouds. QualityClouds is far superior and the live check feature stops bad practice and technical debt accumulation before they happen. **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** We are solving the problem of improving the quality of the code being developed by our staff (live check) and reducing the legacy technical debt in customer platforms to improve upgradability and reduce TCO. ### 5. Simply the best solution to get in control of your ServiceNow platform development activities. **Rating:** 5.0/5.0 stars **Reviewed by:** Christophe M. | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about Quality Clouds for ServiceNow?** The Live Check capability allowing your developers to control their code while developing, a great tool to enhance their skills and reduce issues on the platform. **What do you dislike about Quality Clouds for ServiceNow?** Looking forward to leverage a JIRA integration, that would allow us to create JIRA bugs for best practices breaches **Recommendations to others considering Quality Clouds for ServiceNow:** If you are not convinced, just contact the guys at Quality Clouds and request the software for an evaluation period, it is the best way to fully understand the benefits of this solution. **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** Quality Clouds drastically reduced our technical debt in our instances by allowing to pinpoint the area of customisations and revert back to OOTB ### 6. Capgemini 2020-06 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2020 **What do you like best about Quality Clouds for ServiceNow?** automatic scheduled to analyse pour servicenow instance, and capability to explore quality results with dashboard. This give a clear understanding where potential improvment are required, what deviation do we have, and what could be the action plan to fix it. Live-check used by my team members are very usefull, they can learn best practices by observing the qualitycloud results I appreciate the capability to activate or not quality rules. **What do you dislike about Quality Clouds for ServiceNow?** Not possible to obtain KPI's of live-checked usage by team members. This KPI could be helpfull to measure QualityClouds adoption first time tealm is using the quality cloud results, their is too much checked rules, and some rules are not always appropriate. Could be great to consider the maturity of the team, and provide 3 to 5 team maturity profiles, and be able to adjust the set of cheked rules, based on team maturity. this could help to ease the adoption by team member. **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** Lack of ServiceNow expertise in my team, Technical debt trend, identify OOB component impacted to study the upgrade. Can justify team size, based on CE impacted per each release ### 7. Easy to use, prevents quality of service issues, reliable and flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Quality Clouds for ServiceNow?** QC helps us to deliver the best code on Service Now, allows managers and execs to understand what is at stake. Huge accelerator and cost cuts for major version upgrades. **What do you dislike about Quality Clouds for ServiceNow?** We have been using Quality Clouds for two years and QC team has been very responsive to our improvement requests. Hard controls (enforcement to fix for example) is not available. **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** - Quality of service improvement : code delivered is good and supports junior developers to improve by them selves - Avoid regressions : controls avoid performance, security and functional issues in production - Accelerate our Major upgrades: when migrating we focus on alerts from QC, saving time of impact analysis and fixing. ### 8. Great tool to support our implementation and support services **Rating:** 5.0/5.0 stars **Reviewed by:** Csaba V. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Quality Clouds for ServiceNow?** Code and configuration review,governance **What do you dislike about Quality Clouds for ServiceNow?** All good, no areas for dislike.......... **Recommendations to others considering Quality Clouds for ServiceNow:** Great tool for any ServiceNow environment. Flexible licensing, quick and knowledgable support. **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** - Homogeneous code quality thru best practice assessment - Easy compliance with GDPR and other requirements - Pinpoint code discrepancies with ease - Automatic detection of failed jobs - User and platform adoption metrics - Ad-hoc health checks, or baseline checks before major changes or new projects - Ablity to expand the built-in rules with own best practices ### 9. QC provides a independent analysis of the state of your ServiceNow platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2020 **What do you like best about Quality Clouds for ServiceNow?** Easy to use, good analysis provided, dashboards can be understood by anyone **What do you dislike about Quality Clouds for ServiceNow?** Needs a license analysis to complete the solution **Recommendations to others considering Quality Clouds for ServiceNow:** Keeping your ServiceNow platform in good health allows you to take full advantage of the power within the platform, QC gives you a tool to support the rapid deployment of solutions to real business problems at allow it to keep an eye on the health of the system **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** Understanding the state of your configuration, it provides the details to allow detail analysis and remediation, to keep your system moving forward ### 10. An essential tool for platform governance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Quality Clouds for ServiceNow?** Ease of use, clear and in-depth analysis of your platform, reducing weeks of work to hrs **What do you dislike about Quality Clouds for ServiceNow?** I don’t see any downsides at the moment. **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** platform baselining, deep insights, continuous improvements in reducing technical debt for clients. ### 11. Improved development standards. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2020 **What do you like best about Quality Clouds for ServiceNow?** The ability for it to quickly identify and show problematic issues. **What do you dislike about Quality Clouds for ServiceNow?** Dashboards can be a little slow to load affecting overall experience. **What problems is Quality Clouds for ServiceNow solving and how is that benefiting you?** Solving repeatable technical debt issues and improving development standards and culture. ## Quality Clouds for ServiceNow Discussions - [What is Quality Clouds used for?](https://www.g2.com/discussions/what-is-quality-clouds-used-for) - 1 comment - [View Quality Clouds for ServiceNow pricing details and edition comparison](https://www.g2.com/products/quality-clouds-for-servicenow/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-11+13%3A37%3A40+-0500&secure%5Bsession_id%5D=e50abdd5-468e-413c-897c-2a8a177cdfe2&secure%5Btoken%5D=676944802815dc9b9f9e32bdba99839efd184a0b66d1d7613736f912b03de821&format=llm_user) ## Quality Clouds for ServiceNow Features **Functionality** - Repository Integration - Analytics and Trends - Productivity Updates **ServiceNow Apps** - ServiceNow Integration - Value **Agentic AI - Static Code Analysis** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Management** - Historical Data Consolidation - Data Context - Testing Integration **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance ## Top Quality Clouds for ServiceNow Alternatives - [SonarQube](https://www.g2.com/products/sonarqube/reviews) - 4.4/5.0 (150 reviews) - [Jellyfish](https://www.g2.com/products/jellyfish-2025-10-22/reviews) - 4.5/5.0 (430 reviews) - [DX](https://www.g2.com/products/dx-platform/reviews) - 4.6/5.0 (337 reviews)