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Quality Clouds For Service Now

By Quality Clouds Ltd

4.6 out of 5 stars
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Quality Clouds For Service Now Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Quality Clouds For Service Now Reviews (10)

Reviews

Quality Clouds For Service Now Reviews (10)

4.6
11 reviews

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SD
ServiceNow Platform Owner @TME
Enterprise (> 1000 emp.)
"Great inside view of our instance"
What do you like best about Quality Clouds For Service Now?

The dashboards

The company flexibility and continuous improvement Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

Not much information about the end user experiance Review collected by and hosted on G2.com.

Amit C.
AC
Chief Strategy Officer
Mid-Market (51-1000 emp.)
"Maintain vigil and control"
What do you like best about Quality Clouds For Service Now?

The interface which gives great level of detail around the issues (categorised appropriately), customisations, best practice violations, and pin points who has been at fault. The Live check feature helps the developers immensely. It has led to significant savings of effort before and post upgrades. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

I would like the ability to drill down further from the browser based interface itself and link customisations identified to story requirements in future. It isn't extremely important, just a desire to get more. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"QualityClouds is our way of maintaining code control and quality"
What do you like best about Quality Clouds For Service Now?

QualityClouds allows us to quickly estimate our tech debt, and allows us to maintain code standards with our internal development teams as well as with third parties we allow onto our platform. The tool also gives us early insight into upgrade issues that we may face and allows us to plan these in nice and early in our backlog to ensure we have a seamless upgrade experience. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

Sometimes QualityClouds isn't intuitive and it we need to refer to the documentation to complete what we need to. Review collected by and hosted on G2.com.

Greg W.
GW
Director
Mid-Market (51-1000 emp.)
"A great product that provides an objective view of cloud software quality"
What do you like best about Quality Clouds For Service Now?

The product provides a comprehensive set of tools for profiling, analyzing and managing the quality of your cloud deployment. The remote delivery with no software required to be installed on your cloud environment is a great feature. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

The only downside we have identified is that the portal can sometimes be a little slow, and hard to read on a mobile. Review collected by and hosted on G2.com.

CM
Enterprise (> 1000 emp.)
"Simply the best solution to get in control of your ServiceNow platform development activities."
What do you like best about Quality Clouds For Service Now?

The Live Check capability allowing your developers to control their code while developing, a great tool to enhance their skills and reduce issues on the platform. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

Looking forward to leverage a JIRA integration, that would allow us to create JIRA bugs for best practices breaches Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
EN
Small-Business (50 or fewer emp.)
"Capgemini 2020-06"
What do you like best about Quality Clouds For Service Now?

automatic scheduled to analyse pour servicenow instance, and capability to explore quality results with dashboard. This give a clear understanding where potential improvment are required, what deviation do we have, and what could be the action plan to fix it.

Live-check used by my team members are very usefull, they can learn best practices by observing the qualitycloud results

I appreciate the capability to activate or not quality rules. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

Not possible to obtain KPI's of live-checked usage by team members. This KPI could be helpfull to measure QualityClouds adoption

first time tealm is using the quality cloud results, their is too much checked rules, and some rules are not always appropriate. Could be great to consider the maturity of the team, and provide 3 to 5 team maturity profiles, and be able to adjust the set of cheked rules, based on team maturity. this could help to ease the adoption by team member. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"Easy to use, prevents quality of service issues, reliable and flexible"
What do you like best about Quality Clouds For Service Now?

QC helps us to deliver the best code on Service Now, allows managers and execs to understand what is at stake. Huge accelerator and cost cuts for major version upgrades. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

We have been using Quality Clouds for two years and QC team has been very responsive to our improvement requests.

Hard controls (enforcement to fix for example) is not available. Review collected by and hosted on G2.com.

CV
Small-Business (50 or fewer emp.)
"Great tool to support our implementation and support services"
What do you like best about Quality Clouds For Service Now?

Code and configuration review,governance Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

All good, no areas for dislike.......... Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Enterprise (> 1000 emp.)
"QC provides a independent analysis of the state of your ServiceNow platform."
What do you like best about Quality Clouds For Service Now?

Easy to use, good analysis provided, dashboards can be understood by anyone Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

Needs a license analysis to complete the solution Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Enterprise (> 1000 emp.)
"An essential tool for platform governance"
What do you like best about Quality Clouds For Service Now?

Ease of use, clear and in-depth analysis of your platform, reducing weeks of work to hrs Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

I don’t see any downsides at the moment. Review collected by and hosted on G2.com.

Pricing

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