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Quality Clouds For Service Now Reviews & Product Details

Embed governance and best practices into your ServiceNow development workflow to build and release functionality quickly, securely, and with greater reliability, enabling your business to innovate and thrive. DevOps Excellence Quality Clouds helps redefine your development workflow, introducing best practices to the heart of the ServiceNow platform build, and ensuring consistency across your development team. We restore lost agility, and streamline efficiency, liberating your developers from time-consuming manual checks to focus on what matters most. Continuous Active Governance Quality Clouds empowers your business with efficient, cost-effective solutions that accelerate the performance of your ServiceNow platforms. We equip you with full control and oversight of your platform, with a full suite of tools to prevent technical debt and other costly performance issues. Risk & Compliance Quality Clouds is committed to addressing your platform security concerns, offering solutions that effortlessly adapt to new regulations, future-proof your operations, and enhance compliance.

Seller

Quality Clouds Ltd

Discussions

Quality Clouds For Service Now Community

Product Description

Embed governance and best practices into your development workflow to build and release functionality quickly, securely, and with greater reliability, enabling your business to innovate and thrive.

Overview by

Albert Franquesa (Founder | Chief Strategy Officer at Quality Clouds)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Stanislav D.

ServiceNow Platform Owner @TME

Enterprise (> 1000 emp.)

8/5/2020

"Great inside view of our instance"

4.5/5

What do you like best about Quality Clouds For Service Now?

The dashboards

The company flexibility and continuous improvement Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

Not much information about the end user experiance Review collected by and hosted on G2.com.

Recommendations to others considering Quality Clouds For Service Now:

Great tool, very flexible and knowledgeable team aiming to think together with the customer and provide value added solutions.

Continuously evolving product. The challenge you may encounter is to make your organisation to use Quality Clouds to its full potential, but not with the tool/service. Review collected by and hosted on G2.com.

What problems is Quality Clouds For Service Now solving and how is that benefiting you?

Understanding where are the risks, what to tackle first , quality of the code pushed to production. Review collected by and hosted on G2.com.

Amit C.

Chief Strategy Officer

Mid-Market (51-1000 emp.)

6/1/2020

"Maintain vigil and control"

5/5

What do you like best about Quality Clouds For Service Now?

The interface which gives great level of detail around the issues (categorised appropriately), customisations, best practice violations, and pin points who has been at fault. The Live check feature helps the developers immensely. It has led to significant savings of effort before and post upgrades. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

I would like the ability to drill down further from the browser based interface itself and link customisations identified to story requirements in future. It isn't extremely important, just a desire to get more. Review collected by and hosted on G2.com.

Recommendations to others considering Quality Clouds For Service Now:

If you need a third party to keep an active vigil and control over your ServiceNow platform, QualityClouds helps you do that. There are things which peer reviews and experienced eyes can miss, which QualityClouds can easily identify and link it to a best practice. Besides, QualityClouds keep adding to their repository of best practices, which means keeping pace with new, be it upgrades or a best practice, is delegated better to QualityClouds. End result, upgrades are cheaper and faster. Review collected by and hosted on G2.com.

What problems is Quality Clouds For Service Now solving and how is that benefiting you?

Code quality - performance and security addressed, sticking to OOTB therefore reduced effort during upgrades or on-boarding new feature set, and finally happy customers Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

8/11/2020

"QualityClouds is our way of maintaining code control and quality"

4.5/5

What do you like best about Quality Clouds For Service Now?

QualityClouds allows us to quickly estimate our tech debt, and allows us to maintain code standards with our internal development teams as well as with third parties we allow onto our platform. The tool also gives us early insight into upgrade issues that we may face and allows us to plan these in nice and early in our backlog to ensure we have a seamless upgrade experience. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

Sometimes QualityClouds isn't intuitive and it we need to refer to the documentation to complete what we need to. Review collected by and hosted on G2.com.

Recommendations to others considering Quality Clouds For Service Now:

Make sure you have a ServiceNow tech resource available to amend the rulesets in use to be appropriate to your organisation from the outset. Review collected by and hosted on G2.com.

What problems is Quality Clouds For Service Now solving and how is that benefiting you?

We're not solving problems with the tool, we're preventing them happening in the first place by allowing our developers to make use of the Live Check tool within QualityClouds. Review collected by and hosted on G2.com.

Greg W.

Director

Mid-Market (51-1000 emp.)

6/1/2020

"A great product that provides an objective view of cloud software quality"

4.5/5

What do you like best about Quality Clouds For Service Now?

The product provides a comprehensive set of tools for profiling, analyzing and managing the quality of your cloud deployment. The remote delivery with no software required to be installed on your cloud environment is a great feature. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

The only downside we have identified is that the portal can sometimes be a little slow, and hard to read on a mobile. Review collected by and hosted on G2.com.

Recommendations to others considering Quality Clouds For Service Now:

Don't be fooled into thinking that ServiceNow's own reporting is as good as QualityClouds. QualityClouds is far superior and the live check feature stops bad practice and technical debt accumulation before they happen. Review collected by and hosted on G2.com.

What problems is Quality Clouds For Service Now solving and how is that benefiting you?

We are solving the problem of improving the quality of the code being developed by our staff (live check) and reducing the legacy technical debt in customer platforms to improve upgradability and reduce TCO. Review collected by and hosted on G2.com.

Christophe M.

Enterprise (> 1000 emp.)

6/30/2020

"Simply the best solution to get in control of your ServiceNow platform development activities."

5/5

What do you like best about Quality Clouds For Service Now?

The Live Check capability allowing your developers to control their code while developing, a great tool to enhance their skills and reduce issues on the platform. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

Looking forward to leverage a JIRA integration, that would allow us to create JIRA bugs for best practices breaches Review collected by and hosted on G2.com.

Recommendations to others considering Quality Clouds For Service Now:

If you are not convinced, just contact the guys at Quality Clouds and request the software for an evaluation period, it is the best way to fully understand the benefits of this solution. Review collected by and hosted on G2.com.

What problems is Quality Clouds For Service Now solving and how is that benefiting you?

Quality Clouds drastically reduced our technical debt in our instances by allowing to pinpoint the area of customisations and revert back to OOTB Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

6/1/2020

"Capgemini 2020-06"

4/5

What do you like best about Quality Clouds For Service Now?

automatic scheduled to analyse pour servicenow instance, and capability to explore quality results with dashboard. This give a clear understanding where potential improvment are required, what deviation do we have, and what could be the action plan to fix it.

Live-check used by my team members are very usefull, they can learn best practices by observing the qualitycloud results

I appreciate the capability to activate or not quality rules. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

Not possible to obtain KPI's of live-checked usage by team members. This KPI could be helpfull to measure QualityClouds adoption

first time tealm is using the quality cloud results, their is too much checked rules, and some rules are not always appropriate. Could be great to consider the maturity of the team, and provide 3 to 5 team maturity profiles, and be able to adjust the set of cheked rules, based on team maturity. this could help to ease the adoption by team member. Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

8/13/2020

"Easy to use, prevents quality of service issues, reliable and flexible"

5/5

What do you like best about Quality Clouds For Service Now?

QC helps us to deliver the best code on Service Now, allows managers and execs to understand what is at stake. Huge accelerator and cost cuts for major version upgrades. Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

We have been using Quality Clouds for two years and QC team has been very responsive to our improvement requests.

Hard controls (enforcement to fix for example) is not available. Review collected by and hosted on G2.com.

What problems is Quality Clouds For Service Now solving and how is that benefiting you?

- Quality of service improvement : code delivered is good and supports junior developers to improve by them selves

- Avoid regressions : controls avoid performance, security and functional issues in production

- Accelerate our Major upgrades: when migrating we focus on alerts from QC, saving time of impact analysis and fixing. Review collected by and hosted on G2.com.

Csaba V.

Small-Business (50 or fewer emp.)

6/2/2020

"Great tool to support our implementation and support services"

5/5

What do you like best about Quality Clouds For Service Now?

Code and configuration review,governance Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

All good, no areas for dislike.......... Review collected by and hosted on G2.com.

Recommendations to others considering Quality Clouds For Service Now:

Great tool for any ServiceNow environment. Flexible licensing, quick and knowledgable support. Review collected by and hosted on G2.com.

What problems is Quality Clouds For Service Now solving and how is that benefiting you?

- Homogeneous code quality thru best practice assessment

- Easy compliance with GDPR and other requirements

- Pinpoint code discrepancies with ease

- Automatic detection of failed jobs

- User and platform adoption metrics

- Ad-hoc health checks, or baseline checks before major changes or new projects

- Ablity to expand the built-in rules with own best practices Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

6/1/2020

"QC provides a independent analysis of the state of your ServiceNow platform."

4/5

What do you like best about Quality Clouds For Service Now?

Easy to use, good analysis provided, dashboards can be understood by anyone Review collected by and hosted on G2.com.

What do you dislike about Quality Clouds For Service Now?

Needs a license analysis to complete the solution Review collected by and hosted on G2.com.

Recommendations to others considering Quality Clouds For Service Now:

Keeping your ServiceNow platform in good health allows you to take full advantage of the power within the platform, QC gives you a tool to support the rapid deployment of solutions to real business problems at allow it to keep an eye on the health of the system Review collected by and hosted on G2.com.

What problems is Quality Clouds For Service Now solving and how is that benefiting you?

Understanding the state of your configuration, it provides the details to allow detail analysis and remediation, to keep your system moving forward Review collected by and hosted on G2.com.