--- title: Qualified Reviews meta\_title: 'Qualified Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1540 reviews by the users' company size, role or industry to find out how Qualified works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 1540 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Qualified Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **exceptional customer support** provided by Qualified, enhancing implementation and ongoing value significantly. [(279 mentions)](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1794597&qs=pros-and-cons#reviews) Users find the **dedicated support and visibility** from Qualified invaluable for successful implementation and ongoing optimization. [(266 mentions)](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1794898&qs=pros-and-cons#reviews) Users commend Qualified for its **user-friendly interface and innovative features** that enhance lead qualification and engagement. [(217 mentions)](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1796750&qs=pros-and-cons#reviews) Users value the **ease of use** of Qualified, making integration and maximizing feature benefits seamless and efficient. [(211 mentions)](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1796345&qs=pros-and-cons#reviews) Users value the **exceptional customer service** , feeling supported by dedicated team members during implementation and beyond. [(179 mentions)](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1793658&qs=pros-and-cons#reviews) Users struggle with the **learning curve** of Qualified, particularly regarding usability and intuitiveness in various areas. [(85 mentions)](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1799031&qs=pros-and-cons#reviews) Users find the **missing features** in Qualified limit functionality, affecting data extraction and user experience. [(84 mentions)](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1793439&qs=pros-and-cons#reviews) Users note a **steep learning curve** for using Qualified effectively, though support helps ease the transition. [(46 mentions)](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1798345&qs=pros-and-cons#reviews) Users desire more **customization options** for graphic elements and experience-specific shortcuts to enhance user interaction. [(42 mentions)](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1793761&qs=pros-and-cons#reviews) Users find the **complexity** of routing rules and setup challenging, requiring significant time and support for mastery. [(41 mentions)](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1793602&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Qualified ##### 1. Customer Support Users commend the **exceptional customer support** provided by Qualified, enhancing implementation and ongoing value significantly. [ See 279 mentions ](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1794597&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "1yr later - I like Qualified even more - highly suggest investing" What do you like about Qualified? I'm coming back to update this review after about a year of using Qualified. And I must say, Qualified is worth it, just buy it. Compared to our last ![Ali H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali H.") AH Ali H. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Workflows with Excellent Support" What do you like about Qualified? I really appreciate the excellent level of customer success that our CS team has been offering, particularly Maddie. She's been really good in terms o ##### 2. Helpful Users find the **dedicated support and visibility** from Qualified invaluable for successful implementation and ongoing optimization. [ See 266 mentions ](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1794898&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Qualified Helps Connect with Website Visitors and Generate Better Leads" What do you like about Qualified? Qualified has helped me a lot in connecting with people who visit my website. It has also helped me better understand their activity on my site, which ![Ali H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali H.") AH Ali H. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Workflows with Excellent Support" What do you like about Qualified? I really appreciate the excellent level of customer success that our CS team has been offering, particularly Maddie. She's been really good in terms o ##### 3. Features Users commend Qualified for its **user-friendly interface and innovative features** that enhance lead qualification and engagement. [ See 217 mentions ](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1796750&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Qualified Helps Connect with Website Visitors and Generate Better Leads" What do you like about Qualified? Qualified has helped me a lot in connecting with people who visit my website. It has also helped me better understand their activity on my site, which ST Susan T. Enterprise (\> 1000 emp.) 5.0/5 "Brilliant AI, Swift Appointments, Stellar Efficiency" What do you like about Qualified? I use Qualified for chat and it really streamlines the process with automatic appointment setting after hours, which speeds things up by bypassing the ##### 4. Ease of Use Users value the **ease of use** of Qualified, making integration and maximizing feature benefits seamless and efficient. [ See 211 mentions ](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1796345&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Qualified Helps Connect with Website Visitors and Generate Better Leads" What do you like about Qualified? Qualified has helped me a lot in connecting with people who visit my website. It has also helped me better understand their activity on my site, which ST Susan T. Enterprise (\> 1000 emp.) 5.0/5 "Brilliant AI, Swift Appointments, Stellar Efficiency" What do you like about Qualified? I use Qualified for chat and it really streamlines the process with automatic appointment setting after hours, which speeds things up by bypassing the ##### 5. Customer Service Users value the **exceptional customer service** , feeling supported by dedicated team members during implementation and beyond. [ See 179 mentions ](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1793658&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "1yr later - I like Qualified even more - highly suggest investing" What do you like about Qualified? I'm coming back to update this review after about a year of using Qualified. And I must say, Qualified is worth it, just buy it. Compared to our last ![Ali H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali H.") AH Ali H. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Workflows with Excellent Support" What do you like about Qualified? I really appreciate the excellent level of customer success that our CS team has been offering, particularly Maddie. She's been really good in terms o ### 5 Cons or Disadvantages of Qualified ##### 1. Learning Curve Users struggle with the **learning curve** of Qualified, particularly regarding usability and intuitiveness in various areas. [ See 85 mentions ](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1799031&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A Scalable AI SDR That Delivers Real Conversion Lift" What do you dislike about Qualified? The platform is strongest when data and routing are well-defined; without that foundation, it can take time to fully realize its value. ![Missy J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Missy J.") MJ Missy J. 5.0/5 "Empowers SDRs, Offers Targeted Engagement" What do you dislike about Qualified? As someone without a dedicated Qualified admin, it can be difficult to make the most of all the great features it offers. ##### 2. Missing Features Users find the **missing features** in Qualified limit functionality, affecting data extraction and user experience. [ See 84 mentions ](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1793439&qs=pros-and-cons#reviews) See Related User Reviews ![Karina S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karina S.") KS Karina S. Mid-Market (51-1000 emp.) 5.0/5 "Phenomenal Support and Seamless Setup" What do you dislike about Qualified? N/A ![Missy J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Missy J.") MJ Missy J. 5.0/5 "Empowers SDRs, Offers Targeted Engagement" What do you dislike about Qualified? As someone without a dedicated Qualified admin, it can be difficult to make the most of all the great features it offers. ##### 3. Steep Learning Curve Users note a **steep learning curve** for using Qualified effectively, though support helps ease the transition. [ See 46 mentions ](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1798345&qs=pros-and-cons#reviews) See Related User Reviews ![Jimena .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jimena .") J Jimena . Enterprise (\> 1000 emp.) 4.5/5 "Easy Setup and Highly Customizable Options" What do you dislike about Qualified? For some things, it’s not that easy to find a logical solution on the platform—you really have to know where to look for specific items. I’m also conc ![Piyush G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush G.") PG Piyush G. Mid-Market (51-1000 emp.) 5.0/5 "Insightful Visitor Tracking, Quick Setup" What do you dislike about Qualified? Some of the reporting could be more flexible, and it takes a bit of time to fine tune the setup to match our exact workflows. The reports are solid bu ##### 4. Limited Customization Users desire more **customization options** for graphic elements and experience-specific shortcuts to enhance user interaction. [ See 42 mentions ](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1793761&qs=pros-and-cons#reviews) See Related User Reviews ![Alex A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex A.") AA Alex A. 5.0/5 "Streamlined Outreach with Excellent Support" What do you dislike about Qualified? I think the reporting is a little limited, especially with the filters. Also, would love to be able to organize areas by folder structure (meeting rou ![Missy J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Missy J.") MJ Missy J. 5.0/5 "Empowers SDRs, Offers Targeted Engagement" What do you dislike about Qualified? As someone without a dedicated Qualified admin, it can be difficult to make the most of all the great features it offers. ##### 5. Complexity Users find the **complexity** of routing rules and setup challenging, requiring significant time and support for mastery. [ See 41 mentions ](https://www.g2.com/products/qualified/reviews?filters%5Bsentiment_snippet%5D=1793602&qs=pros-and-cons#reviews) See Related User Reviews ![Tess C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tess C.") TC Tess C. Enterprise (\> 1000 emp.) 5.0/5 "Powerful, Easy-to-Navigate Platform with Excellent Support" What do you dislike about Qualified? The main challenge with Qualified is around usability and intuitiveness in certain areas, particularly related to availability management. Having to m ![Bridgette O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bridgette O.") BO Bridgette O. 4.5/5 "Intuitive and Efficient Lead Generation Tool" What do you dislike about Qualified? Some of the build-out seems a bit overly involved and cumbersome, but Lily does a great job of supporting our team with that part. ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/17/2026 "Qualified’s AI SDR Personalizes Website Conversations and Simplifies Booking Meetings" 5/5 What do you like best about Qualified? Qualified’s AI SDR makes it easy for us to personalize conversations with both customers and prospects on our website, while also simplifying our overall sales process. Review collected by and hosted on G2.com. What do you dislike about Qualified? The user interface is not as intuitive as I would like it to be, but we are able to do everything we need in the platform. Review collected by and hosted on G2.com. What problems is Qualified solving and how is that benefiting you? Qualified is simplifying how we engage prospects on our website and helping us book meetings through the AI SDR. Visitors can get the answers they need more quickly, which makes the overall experience smoother and more efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5/28/2026 "Superb Onboarding and Quick Setup with Qualified" 5/5 What do you like best about Qualified? I really like working with the Qualified team. Josh from Qualified has been outstanding as our QSA. Their support team is fantastic, and they helped get us onboarded within six weeks, matching our quick pace and readiness to go. Once we integrated our tech stack, everything was ready to go immediately. I find the setup very easy; as soon as we were given access, I had everything connected within minutes. We liked Qualified's ability to use AI, which has been great for better marketing and booking meetings. Review collected by and hosted on G2.com. What do you dislike about Qualified? There's a few things that I think Qualified could be better with. It's just the email part of it or enrolling people into campaigns or having them better integrated with list building from tools like HubSpot or Demandbase. You have to do most of it via Salesforce or via Qualified itself. There should be a better way of interacting with the tools we have. It has some level of integration, but it could be better. Review collected by and hosted on G2.com. What problems is Qualified solving and how is that benefiting you? Qualified books more meetings for SDRs, improves lead follow-up speed and precision, and increases interactions with website visitors to schedule meetings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Steve H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve H.") SH Steve H. Senior Director of Demand Generation Mid-Market (51-1000 emp.) 3/13/2026 "Boosted Meeting Efficiency with Outstanding Support" 5/5 What do you like best about Qualified? I use Qualified to drive more qualified booked meetings to our AE team, and it really improves engagement and conversions. I appreciate the support from Elle Anderson, who is incredibly responsive and an expert, making me feel confident about what we're rolling out. The meeting booking options are particularly valuable, and I find Qualified to be a "one stop shop" for many of our marketing needs, including live chat, offers, and nurture streams. I like that these features are purpose-built to drive prospects toward conversion and are very easy for marketers to use. Qualified also integrates well with Marketo and WordPress, and we were even able to cancel Drift and OptinMonster because of it. Our RevOps manager didn't have many complaints during the initial setup, thanks to the instrumental help from Elle Anderson, the Qualified Success Architect. Review collected by and hosted on G2.com. What do you dislike about Qualified? There's nothing at this time, though we're still very new to the Qualified experience. Review collected by and hosted on G2.com. What problems is Qualified solving and how is that benefiting you? I use Qualified to improve engagement and conversions, drive more qualified booked meetings to our AE team, and for easy-to-use marketing tools that drive prospects toward conversion. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![chris t.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "chris t.") CT chris t. Global Digital Lead Enterprise (\> 1000 emp.) 3/13/2026 "Qualified: Seamless AI Concierge Integration" 5/5 What do you like best about Qualified? I really like the ease of training with Qualified. We loaded up hundreds of PDFs about our company and what we do, and we were able to start training the bot before turning on live crawling, which was a breeze and gave it the concierge angle. I think the customer success is also a big plus. The setup process was incredibly efficient; it was supposed to take ninety days, but with the help of Qualified's solution architects, Janine and Andrew, it was done in thirty days. I'd give it a solid 10 out of 10, especially appreciating the customer success aspect. Review collected by and hosted on G2.com. What do you dislike about Qualified? Later this spring, we are gonna work on the integration of the data into a central data lake, and we're gonna work on, not going directly into our Salesforce, which, of course, you guys are really well built for, but we're going to try to run through a middleware integration. So we have one source of response truth. That is an area that we're gonna pay extra attention to. Because I think that is not the easiest pre prescribed solution, which would be the direct integration. Review collected by and hosted on G2.com. What problems is Qualified solving and how is that benefiting you? I use Qualified for an AI concierge, enhancing growth, cross-sell, and upsell. It was easy to train, especially with loading PDFs and live crawling. This ease and strong customer success make it invaluable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kristen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen S.") KS Kristen S. S Mid-Market (51-1000 emp.) 3/13/2026 "Comprehensive Solution, Exceptional Support" 5/5 What do you like best about Qualified? I love that Qualified includes multiple functions into one platform, reducing the need for a large tech stack. It handles inbound leads in an automated but highly personable way with the agentic AI agent. I also appreciate that it can incorporate scheduling for the entire organization, handle all routing needs, and provide very specific insights into exactly what a prospect is engaging in or discussing on our website. Additionally, it offers significant visibility into what has transpired with an individual, even before their initial meeting or interaction with someone on our team. The support since going live has been absolutely amazing, with immediate reactivity and fantastic assistance from our representative, Elle, who continues to help with setup and support of our processes. Review collected by and hosted on G2.com. What do you dislike about Qualified? The hard coding behind the scheduling can be a challenge if you have a dynamic process for routing and sorting leads for account executives. If one data field is off while syncing between your CRM and Qualified, it can cause significant issues, requiring agent assistance, which leaves us feeling less empowered to fix problems independently. Another area for improvement is the scheduling process when an SDR qualifies a lead before a meeting, as it can be disjointed and lead to prospects missing notifications for rescheduled meetings. Review collected by and hosted on G2.com. What problems is Qualified solving and how is that benefiting you? Qualified helps with speed to lead and immediate scheduling, meeting prospects where they're at and increasing our qualified pipeline with filters, routing, and paths based on their ICP status. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 5/27/2026 "Qualified Onboarding with Outstanding Support" 5/5 What do you like best about Qualified? I like how easy Qualified is to work with and set up. I enjoy how seamlessly the platform integrates and simplifies campaign creation, which was surprisingly straightforward. Working with the Qualified team has been a good experience, and Josh, our Success Architect, has made a significant impact with his responsiveness and expertise. His support in optimizing workflows, troubleshooting issues, and helping think through new use cases has been crucial. Additionally, the platform has been instrumental in increasing inbound meeting conversion, improving speed to lead, and enhancing our account-based marketing efforts. Review collected by and hosted on G2.com. What do you dislike about Qualified? It's not a dislike, but our biggest concern is validating if Qualified is actually helping or if we would have still booked the meetings regardless of using the platform. Review collected by and hosted on G2.com. What problems is Qualified solving and how is that benefiting you? We use Qualified to increase inbound meeting conversions, streamline meeting bookings, and improve speed to lead for inquiries. It helps us identify high-intent website visitors and supports account-based marketing with personalized website experiences. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 4/29/2026 "AI-Driven Engagement Tool" 5/5 What do you like best about Qualified? The AI chatbot on Qualified, which has basically replaced search on the site has helped users navigate through the site while simultaneously pushing them further down the funnel. I also find the promotional add-ons to be great supplemental additions to the site when we launch features, releases, partnerships, and more. Review collected by and hosted on G2.com. What do you dislike about Qualified? If I had to pick, I would say the learning curve and the UI/architecture of the dashboard. Unclear hierarchy of dashboards and nomenclature. Initially difficult to find where items such as chat setup and settings, content for chat, etc. Review collected by and hosted on G2.com. What problems is Qualified solving and how is that benefiting you? Qualified delivers targeted content to increase conversions and uses an AI chatbot to engage visitors and set meetings. It replaces site search, guides users, moves them down the funnel, and its promotional add-ons support feature launches. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 6/25/2026 "Outstanding Service and a True Partnership with Our CSM" 5/5 What do you like best about Qualified? The level of service we receive from Qualified is outstanding. Our CSM truly partners with us on our initiatives and is consistently available to help with strategy, troubleshooting, and any questions that come up along the way. Review collected by and hosted on G2.com. What do you dislike about Qualified? When issues come up with the AI SDR, it often feels like they’re putting their resources into the next product version instead of fixing the current one. Review collected by and hosted on G2.com. What problems is Qualified solving and how is that benefiting you? Qualified is helping us explore the AI SDR approach while reducing the amount of noise that reaches our human SDRs, so they can stay focused on the conversations that matter. Review collected by and hosted on G2.com. Show More 6/30/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Joshua C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua C.") JC Joshua C. Senior Accountant Mid-Market (51-1000 emp.) 7/23/2026 "Amazing Customer Support for an Effective AI SDR Setup" 5/5 What do you like best about Qualified? Amazing customer support making sure our AI SDR is set up effectively. Review collected by and hosted on G2.com. What do you dislike about Qualified? Would like to see stronger APIs to work out of the CLI. Review collected by and hosted on G2.com. What problems is Qualified solving and how is that benefiting you? Website visits that show interest and automatically handles questions. SDR work. Qualifies a lead and books a meeting with an AE. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Edwin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edwin L.") EL Edwin L. Sales Operations Manager Enterprise (\> 1000 emp.) 12/19/2025 "The best chat platform, and an even better business partner" 5/5 What do you like best about Qualified? Qualified is very powerful and they provide adequate resources in making sure you're set up for success. The tool works as advertised and they make sure that you're getting the most out of the platform. I love the accuracy and ease-of-use of all the dashboards and it makes it easy to pull metrics for executive reviews. Our CSM, Logan, is also the best CSM I've ever worked with and they have a commitment to providing an excellent experience to their clients. Review collected by and hosted on G2.com. What do you dislike about Qualified? It requires a lot of cross-functional collaboration to ensure that your company is getting the most out of the platform. The biggest hurdle may be your own company's culture Review collected by and hosted on G2.com. What problems is Qualified solving and how is that benefiting you? Qualified is helping us proactively reach out to visitors on our website and helping convert them to meetings and also direct them to the relevant pages they're looking for. This has allowed us to reclaim time for our inbound SDR team and refocused them on priority activities. We also use Piper to monitor the website during off-hours and it has done an excellent job of proactively surfacing information and converting meeting requests. Review collected by and hosted on G2.com. 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