--- title: Qualified Reviews meta\_title: 'Qualified Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1540 reviews by the users' company size, role or industry to find out how Qualified works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 1540 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# Qualified Reviews & Product Details

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Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep (SDR) to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first. The problem is it's impossible to respond quickly with the current process because it's painfully manual, time intensive, and it relies on limited human capacity. But it doesn’t have to be this way. In the age of AI, we can put pipeline generation on autopilot. Meet Piper the AI SDR Agent. She operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead. Hundreds of the world’s leading brands—including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse—have hired Piper the AI SDR Agent to grow their inbound pipeline and are seeing real tangible business results.

* * *

Product Website
Qualified
Seller
[Salesforce](https://www.g2.com/sellers/salesforce)
Discussions
[Qualified Community](https://www.g2.com/products/qualified/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Sarah McConnell (Head of Demand Generation @ Qualified.com - We're Hiring!)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/qualified/pricing)

## Qualified Integrations
(36)

What do users say about integrations?

Verified by Qualified

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

6sense Revenue Marketing

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

6sense Sales Intelligence

](https://www.g2.com/products/6sense-sales/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Adobe Marketo Engage

](https://www.g2.com/products/adobe-marketo-engage/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Marketing (formerly Salesforce Marketing Cloud)

](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Clearbit

](https://www.g2.com/products/clearbit/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Contentful

](https://www.g2.com/products/contentful/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Demandbase One

](https://www.g2.com/products/demandbase-one/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Gong

](https://www.g2.com/products/gong/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Ads

](https://www.g2.com/products/google-ads/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Analytics

](https://www.g2.com/products/google-analytics/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Tag Manager

](https://www.g2.com/products/google-tag-manager/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

GTM Studio - Powered by ZoomInfo

](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Service Hub

](https://www.g2.com/products/hubspot-service-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Influ2

](https://www.g2.com/products/influ2/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LeanData

](https://www.g2.com/products/leandata/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LinkedIn Marketing Solutions

](https://www.g2.com/products/linkedin-marketing-solutions/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LinkedIn Sales Navigator

](https://www.g2.com/products/linkedin-sales-navigator/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Marketo-Based Systems for Growth-Driven Marketing & Sales Teams

](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Oracle Eloqua

](https://www.g2.com/products/oracle-eloqua/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Outreach

](https://www.g2.com/products/outreach/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Pardot (by Salesforce)

](https://www.g2.com/products/pardot-by-salesforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce B2C Commerce

](https://www.g2.com/products/salesforce-b2c-commerce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Data 360 (formerly Data Cloud)

](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Marketing Cloud Account Engagement

](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesloft

](https://www.g2.com/products/salesloft/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Sitecore Digital Experience Platform

](https://www.g2.com/products/sitecore-digital-experience-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SixSense

](https://www.g2.com/products/sixsense/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)

Show More

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Enterprise (\> 1000 emp.)

3/5/2026

"Agile AI SDR Deployment with Seamless Salesforce Integration and Standout CSM"

5/5

What do you like best about Qualified?

The platform is agile, allowing us to rapidly deploy our AI SDR, iterate on chat flows in real-time, and seamlessly integrate with Salesforce to capture demand 24/7.

Beyond the technology, our Customer Success Manager has been the absolute standout feature of our experience. They operate as a true strategic partner rather than just a traditional support contact. During our AI rollout, our CSM brought technical expertise to the table. Having a CSM who deeply understands both the platform's architecture and our specific GTM strategy has been invaluable to our fast time-to-value. Review collected by and hosted on G2.com.

What do you dislike about Qualified?

While their AI is incredibly strong on the front end for prospect engagement, the backend currently lacks AI-powered analytics for team managers. Right now, reviewing chat logs, summarizing conversational performance, and identifying areas for playbook optimization is still a very manual process. It would be a huge value-add if Qualified introduced AI features to automatically summarize chat outcomes, highlight friction points, and proactively suggest improvements to our routing logic and conversational flows. Review collected by and hosted on G2.com.

What problems is Qualified solving and how is that benefiting you?

By deploying our AI SDR, we have fully automated top-of-funnel qualification. The bot proactively engages visitors based on their site navigation, asks the right qualifying questions, and books meetings directly onto our reps' calendars 24/7. The biggest benefit has been a massive reduction in friction for our buyers, leading to immediate after-hours MQLs, faster pipeline generation, and directly attributable closed-won revenue. It has also leveled the playing field for our sales floor by ensuring equitable, automated lead routing for the entire team. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Daniel Foulkes L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Foulkes L.")
DL

Daniel Foulkes L.

Marketing and Sales Development Strategy and Operations Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

12/19/2025

"Comprehensive AI SDR solution that is transforming our top of funnel and conversion process"

5/5

What do you like best about Qualified?

Qualified is a comprehensive and highly effective end-to-end solution for introducing an AI SDR, which significantly reduces the time needed to qualify opportunities and streamlines the process of handing off prospects to our sales representatives. We have observed its consistent performance not only in our top-performing forms and funnel channels but also in its ability to uncover and utilize insights across our entire website. Review collected by and hosted on G2.com.

What do you dislike about Qualified?

This tool is very powerful, and it has some complex and inherent difficulty in getting used to the different ways a prospect can engage with the tool. Nevertheless,their model of partnership with a Qualified Success Agent has really allowed us to take full control of the features available. Their support is top of the line, both in the technical but also the strategic insights that they contribute, and also where we can leverage Piper better to improve conversions. Review collected by and hosted on G2.com.

What problems is Qualified solving and how is that benefiting you?

We want to have a top of funnel solution to qualify our prospects and route them in real time to our reps, as well as offer their calendars for direct scheduling. With this AI SDR we have reduced significantly our response time and are able to start the sales process with a lot more momentum coming from our marketing campaigns and collateral. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

DH

Deirdre H.

3/5/2026

"Seamless Tracking, Exceptional Support"

5/5

What do you like best about Qualified?

I love how Qualified is the first touch point whenever someone visits our site, tracking and reporting metrics right away. It assists our Inbound team by catching visitors they can't, thanks to Qualified AISDR's ability to help many visitors at once. I find it really impressive that it documents every interaction in a reportable way, instantly saving us time on data entry and reducing human error. The AISDR's ability to recall previous topics provides a personalized and cohesive experience for users. Additionally, I like the company's genuine and bright staff who provide excellent communication, support, and guidance. The integration capability, UI, and services they offer consistently excel. I appreciate how customizable the AI is, and I get dashboards and reports on all interactions. The AI's email campaigns and signal information ensure I have all available information on a visitor. The initial setup was super easy too. Review collected by and hosted on G2.com.

What do you dislike about Qualified?

I would like to be able to send reporting to people who don't actively use Qualified. It would be nice to have a lesser permissions set for people that consent to receiving reports, where Qualified has their info and consent but they don't have to fully connect. Or the ability for a monthly export to an excel or Google Doc for company reporting. Review collected by and hosted on G2.com.

What problems is Qualified solving and how is that benefiting you?

Qualified documents interactions instantly, reducing data entry errors and saving time. It assists our Inbound team by handling multiple visitors, customizing AI levels, offering detailed dashboards, and ensuring personalized user experiences. The integration capability is top-notch, providing comprehensive visitor info. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jennifer H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer H.")
JH

Jennifer H.

Director of Demand Generation

Mid-Market (51-1000 emp.)

10/13/2023

"Qualified Is Critical For Business That Want to Drive Revenue"

5/5

What do you like best about Qualified?

I love having a dedicated client success architect for our account. Our new point of contact is Cormac Malley who took over after Genise Christianson. The hand-off was seamless and Cormac was able to dive in and immediately help by building out custom solution dashboards for us and simplify some of our currrent lead routing flows. I love that all of the technical work is handled by the Qualified team and since launching the new AI SDR capability it has been very low lift internally. Review collected by and hosted on G2.com.

What do you dislike about Qualified?

I would like the ability to have a multi-select option within the chat if someone was interested in learning about more than 1 product/solution. Our sales team would like the ability to leave the chat window and view another tab without being marked as away. Review collected by and hosted on G2.com.

What problems is Qualified solving and how is that benefiting you?

Qualified has helped to provide an interactive and proactive engagement experience on our website. Rather than passively waiting to have a web visitor fill out a form, we now offer a proactive chat prompt from AI SDR we built. It helps provide real-time guidance to our web visitors. We were also able to offer a "skip the form" meeting booking experience, which has helped speed up the lead follow-up time for our sales team and reduce the amount of time trying to schedule a meeting. This is a better experience for the prospect and our internal sales team. Review collected by and hosted on G2.com.

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12/18/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Saikat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saikat M.")
SM

Saikat M.

Business Analyst

Mid-Market (51-1000 emp.)

12/18/2025

"Exceptional Support and Powerful Features Set Qualified Apart"

5/5

What do you like best about Qualified?

What stands out most about Qualified is the exceptional support we receive from Jen(jennifer@qualified.com). She is always available to assist us whenever we need help. In addition, Qualified as a platform offers a wide range of features that have been incredibly beneficial for us. Whether it's their AI SDR or the campaigns managed entirely by the AI SDR, I haven't come across any other tool on the market that supports us to this extent. Review collected by and hosted on G2.com.

What do you dislike about Qualified?

There's nothing specific that I dislike apart from the only part where I feel there's a lot of things Qualified offers that we are not necessarily utilising. Also, the campaigns are a bit complicated at times to navigate through which we've been assured would be fixed by their product team soon. Review collected by and hosted on G2.com.

What problems is Qualified solving and how is that benefiting you?

Qualified helps us navigate and launch our outbound campaigns really well, without having us to send out generic messaging every time. It looks at the audience persona and crafts accurate emails based on prompts that we enter. Also, it really helps our audiences to schedule meetings from our website, something that we look to expand on in the near future as well. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Danielle E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle E.")
DE

Danielle E.

Contract GTM Engineer

Mid-Market (51-1000 emp.)

3/3/2026

"AI-Powered Excellence with Room for Flexibility"

5/5

What do you like best about Qualified?

I really find Piper's features outstanding and they have improved significantly from when I last used Qualified about 2-3 years ago. The AI email campaigns are amazing and save a lot of time with follow-ups. The Qualified team is also incredible to work with. Their intent signals are great resources for gauging which target accounts are engaging with our site and materials. Additionally, AI emails ensure that leads who engage with chat or various website aspects don't fall through the cracks. With many freemium web visitors, setting up auto campaigns and reducing noise in the sales team's inboxes is very helpful. The initial setup was very smooth with Mike Witt's assistance. He is the best success architects I've worked with, responding extremely fast and being very knowledgeable about everything related to Qualified. Review collected by and hosted on G2.com.

What do you dislike about Qualified?

I wish there was more flexibility for human input into the AI-generated responses, like emails or snippets. When training the AI agent with snippets, it's a clunky workflow. I have to mark the answer as wrong, create the snippet, delete the question, and re-add the question to confirm the snippet is accurate. Also, the responses aren’t always completely wrong; sometimes it just provides the wrong page link. So would be great to just be able to edit the link without creating a new snippet. And would be very helpful if we could see the updated snippet after it's been edited - can create confusion. Review collected by and hosted on G2.com.

What problems is Qualified solving and how is that benefiting you?

Qualified provides 24/7 global live chat coverage, eliminating the need for an inbound SDR team. AI email campaigns ensure no leads fall through the cracks and save time on follow-ups, crucial for handling freemium web visitors without flooding sales inboxes. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
AL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

7/29/2025

"1yr later - I like Qualified even more - highly suggest investing"

5/5

What do you like best about Qualified?

I'm coming back to update this review after about a year of using Qualified. And I must say, Qualified is worth it, just buy it. Compared to our last tool, Qualified is doing actual 40x increases. To be fair, our last solution was MUCH less sophisticated, but being able to write 40x increase and having the data to back it up at the end of the year has made Qualified my favorite software as a Demand Gen Marketer. Qualified is now in our top 4 new business channels.

But most importantly! The Qualified support team, specifically Cassie Tran, is the reason we've had such an amazing time with Qualified. Cassie is amazing and genuinely feels like she works on my marketing and not for Qualified. I've never had such a helpful, intelligent, dependable person to work with outside of my own team in my professional career. Thank you Cassie. Review collected by and hosted on G2.com.

What do you dislike about Qualified?

The initial setup is pretty involved if you want to get it right but its to be expected with rebuilding routing rules and training an AI on your entire product. Cassie Tran made this very easy though. Review collected by and hosted on G2.com.

What problems is Qualified solving and how is that benefiting you?

Our main problem was that we get a lot of good traffic to our site, but not everyone fills out a "request a demo" form. We knew we were missing out on talking to good potential customers.

Qualified lets us see who is on our site (like if they're from a target account) and gives us a way to start a real conversation with them right then and there. The main benefit is that we're booking solid meetings with qualified prospects who probably would have just clicked away and left the site before. It's helped us convert more of the traffic we're already working hard to get. The AI SDR is also quickly getting prospects questions about the product answered and is available at all times. Review collected by and hosted on G2.com.

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3/2/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![KEVIN M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KEVIN M.")
KM

KEVIN M.

Global Growth Marketing Manager

Mid-Market (51-1000 emp.)

3/23/2026

"Always-On AI ADR That Makes Scheduling Sales Meetings Easy"

5/5

What do you like best about Qualified?

The Ai ADR is always on and ready to engage with our website visitors, offering helpful support and making it easy to schedule meetings with our Sales teams. Review collected by and hosted on G2.com.

What do you dislike about Qualified?

There are a lot of features and functionality, and it takes some time to fully understand everything. We’ve run into a few glitches where the UX wasn’t what we expected, but we were able to correct them quickly with the help of our CSM. Review collected by and hosted on G2.com.

What problems is Qualified solving and how is that benefiting you?

This helps me meet prospects where they are in their journey. Being able to efficiently answer their questions and book meetings is a real benefit, especially outside normal business hours. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Christopher K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher K.")
CK

Christopher K.

Mid-Market (51-1000 emp.)

4/1/2026

"Seamlessly Connects Prospects with Our Sales Team"

5/5

What do you like best about Qualified?

I like Qualified for its AI chatbot, which helps us automate many interactions and provides detailed reporting on visitor traffic and intent signals at the account level. It is valuable because it allows us to speak to our prospects live on the site, helping to increase our ARR and offering a smoother communication path to various departments. The ability to convert a site visitor into an actual meeting with our Sales team is particularly impressive. I also appreciate that it integrates well with other tools like Salesforce, Slack, and Outreach/Salesloft. The initial setup was very easy and quick, taking just about two days. Review collected by and hosted on G2.com.

What do you dislike about Qualified?

None Review collected by and hosted on G2.com.

What problems is Qualified solving and how is that benefiting you?

Qualified lets us talk to prospects live on our site, increasing ARR. The AI chatbot automates interactions, provides visitor traffic reporting, and intent signals, turning site visitors into meetings with Sales. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Stephanie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie C.")
SC

Stephanie C.

Sr. Website Marketing Manager

Mid-Market (51-1000 emp.)

10/26/2022

"Upleveled AI Chatbot & Top Notch Customer Success Experience"

5/5

What do you like best about Qualified?

Earlier this year, we upgraded our website chatbot from rules-based branching to an AI SDR...and it's incredible how well Piper can respond to questions! It's eased the strain on our reps to not have to be continuously online to answer questions since Piper can handle questions and book meetings 24/7. It also eased the strain on our marketing team since we no longer have to manage the countless branches when we were doing rules-based logic. I also appreciate no longer needing to have as many manual translations for localized experiences which can be a bear to maintain and QA. Another area of the platform I use often is Offers. I love how I can easily segment what gets shown to users and manage them all without dev support. The cherry on top is the incredible support we receive from our Customer Success Architect. Their expertise, quick responses, and pleasant demeanor makes our ongoing relationship quite enjoyable. Review collected by and hosted on G2.com.

What do you dislike about Qualified?

With all of the content that Piper crawls in the initial onboarding phase, it makes for a hefty QA experience prior to launch. The scorecard functional is helpful to see common questions but the refinement process takes a while (which is worth it in the long run). It would be helpful to have a filter to option to see the content publish date so we can exclude older blogs and press releases that we don't want Piper referencing. We've experienced some issues with the crawl rate limit as sometimes it can overload the server. It would be nice to have options to schedule crawl dates and times, as well as how long the crawl takes Review collected by and hosted on G2.com.

What problems is Qualified solving and how is that benefiting you?

For our demand gen team, Qualifed is a vital pipeline generation tool! We can offer our customers and prospects tailored experiences to best meet their needs from speaking with a rep in real time, finding helpful resources, or scheduling a demo of our product. Review collected by and hosted on G2.com.

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12/15/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Qualified? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
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GU

Guest User

What is Qualified used for?

0 Upvotes

0

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 ![Jack H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack H.")
JH

Jack Hallett
•
Last activity almost 5 years ago

What's the most creative experience you've created?

0 Upvotes

1

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

7 months

### Average Discount

17%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/qualified/pricing)

## How much does Qualified cost?

Data powered by [BetterCloud](https://www.bettercloud.com).

Estimated Price

### $$k - $$k

Per Year

Based on data from 9 purchases.

Get Price Estimate

Qualified Comparisons

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##### 
##### Qualified Features

Communication

Pop-up Chat

Notifications

In-App Messaging

 Internal Use

Customization 

Conversation Archiving

Lead Development

Responses

Customization

Control

Route To Human

Platform

Live chat

Integrations

Branding

[
View More Features
](https://www.g2.com/products/qualified/features)

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##### Categories on G2

[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Business Scheduling](https://www.g2.com/categories/business-scheduling)

[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Business Scheduling](https://www.g2.com/categories/business-scheduling)[Live Chat](https://www.g2.com/categories/live-chat)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)[Buyer Intent Data Providers](https://www.g2.com/categories/buyer-intent-data-providers)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[AI SDRs](https://www.g2.com/categories/ai-sdrs)[Bot Platforms](https://www.g2.com/categories/bot-platforms)

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