I like how easy it is to use, and I appreciate the communication features that are integrated within the system. Review collected by and hosted on G2.com.

I’d like to have more options to choose from when creating a report. Review collected by and hosted on G2.com.

It’s simple to drag and drop documents into the file, which makes organizing paperwork much more efficient. I appreciate being able to see the activity for anything that has been generated for signing, as it helps me keep track of progress. Editing Word documents directly in Word is also very convenient. The smart tags feature has been invaluable for automatically populating information across other sections, such as Commitment and Policy. Communicating with clients and sending documents is straightforward and hassle-free. Review collected by and hosted on G2.com.

They should incorporate Texas law to ensure that the Vendor's Lien is included when populating the insured mortgage description on LTPs for purchase transactions. When there are too many sellers for certain underwriters, it can create complications that prevent the policy from being generated in their system. In those cases, you have to manually create a file in the underwriter's portal to generate the policy there. Each integrated underwriter uses their own forms and has different labels for endorsements, so there is a lack of consistency. This means you have to stay vigilant and keep track of the specific requirements for each underwriter to minimize errors. Review collected by and hosted on G2.com.

With over 15 years of experience in this industry, I can say that Qualia is an outstanding closing software. It stands out as one of the top options available. Whether you are new to real estate or have years of experience, it proves to be an excellent choice all around. The tabs are straightforward and easy to navigate. We were able to integrate our existing processes at the firm and enhance them further with Qualia. It is always the first program I open on my computer. If Customer Support does not immediately have an answer, they follow up with an email and track the issue until a solution is found. Review collected by and hosted on G2.com.

Like with any new system, there have been some issues to address, and Qualia is no exception. I have observed its development from the beginning, and it has made significant progress over time. One feature that is still missing is an Amortization Schedule, which I have already requested. Having this built in would be very helpful when preparing owner financing documents, as it would eliminate the need to use a separate browser to access it for a transaction. Another unresolved issue I have encountered is that when opening a message from Marketplace through the bell notifications, it does not take you directly to the specific file. This can make it confusing to know which file you are currently working in. Review collected by and hosted on G2.com.

I love the Connect feature in Qualia because it provides a secure way for us to communicate with our customers. It also lessens the possibility of wire fraud or hackers obtaining sensitive client information. Additionally, it makes redundant tasks more efficient. Review collected by and hosted on G2.com.

Their billing model. Billing per file and charging for every new update or feature is ridiculous. It was already an expensive program, and we feel there is no customer loyalty as there is never an improvement without a cash grab. Eventually, the program features won't justify the cost and we will be forced to search elsewhere. When we're being charged $65 a file and the standard attorney fee is only around $500 in South Carolina, it makes it difficult to keep justifying it financially. Initial setup was also not easy, it took weeks. Review collected by and hosted on G2.com.

I use Qualia for title/escrow services, and I appreciate how easy it makes the entire process for both myself and our clients. I like that we can input our fees as they are shown on a lender's CD, which makes balancing easy and efficient. I also love the automatic population of addresses, complete with the county when typing in an address. These features ensure easy balancing and quicker turnaround for our clients. Although it took a little while to get used to having more features than our last program, now it's very easy to use. Review collected by and hosted on G2.com.

There are many buttons/features compared to our last program, so that part took a little while to get used to. Review collected by and hosted on G2.com.

Easy to navigate UI, integrated title products ordering, they do have some great additional features (RON, Integrated Banking, A.I.), but you are going to pay a substantial amount for the full suite. Review collected by and hosted on G2.com.

Support is lacking and can be extremely frustrating with some cases outstanding over a year, as Qualia tends to prioritize development support on new products they can monetize from and place support on already paid for products on the backburner. Review collected by and hosted on G2.com.

I use Qualia as our primary system to manage and streamline the post-closing and title operations process. I appreciate the easy-to-use interface and its accuracy, which help tackle key challenges like organization, visibility, and accuracy. I also like Qualia's workflow and task management system, which stands out by helping us streamline post-closing and ensure nothing is missed. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

Occasional syncing and accounting mismatches Review collected by and hosted on G2.com.

It is EXTREMELY user friendly. Very easy to learn to navigate and manage my case files. Review collected by and hosted on G2.com.

So far, I have not found anything I dislike. Review collected by and hosted on G2.com.

I like how I can track all of my escrows from start to finish and how it saves all my info without me having to save. I can rely on Qualia instead of checking with my escrow officers, so I have a clear look at what is funding soon. The initial setup of Qualia was extremely easy. Review collected by and hosted on G2.com.

I would like it to put the taxes in for me instead of me manually visiting website and grabbing them myself, if that could be streamlined or automated that would lessen the time to make estimated closing statements. Review collected by and hosted on G2.com.

Easy to use for billing and tracking client matters Review collected by and hosted on G2.com.

Sometimes it takes a while for requested features to be added. Review collected by and hosted on G2.com.