Megan H.
MH
Megan H.
Operations Manager
Small-Business (50 or fewer emp.)
"User-Friendly and Efficient with Stellar Support"
5/5
What do you like best about Qualia?

I feel like Qualia is very user-friendly and easy to pick up. It's very logical and makes sense. I appreciate that it's technology forward and always adapting for our needs. The customer service is always listening to what we need and want, constantly changing and adapting. They release new technology updates about once a week, which I find really valuable. The initial setup was very easy, and they were very supportive, helping us through it and staying with us for weeks. Review collected by and hosted on G2.com.

What do you dislike about Qualia?

It's hard to think of it off the spot. Everything I've had an issue with Qualia seems to come up with. The only thing I could think about is Qualia's calendar needs to sync with other calendars. Review collected by and hosted on G2.com.

Raleigh M.
RM
Raleigh M.
Small-Business (50 or fewer emp.)
"Intuitive, User-Friendly, and Secure Escrow Software"
5/5
What do you like best about Qualia?

I love Qualia for its user-friendly interface, which makes everything more navigable and efficient, especially the documents tab that is very simple. The easy-to-see tabs enhance usability. Also, sending out emails securely through Qualia is a significant advantage as it makes our clients feel more protected, leading to greater client satisfaction. The initial setup was very easy; I was up and running in minutes. Overall, Qualia helps me get my job done faster compared to the outdated and less user-friendly software I used before. Review collected by and hosted on G2.com.

What do you dislike about Qualia?

I like everything! Review collected by and hosted on G2.com.

Missy W.
MW
Missy W.
CFO
Small-Business (50 or fewer emp.)
"Easy Reconciliations and Helpful CD Automation, but Pricing Adds Up"
3.5/5
What do you like best about Qualia?

Reconciliations are easy, and the automation around the Closing Disclosure is helpful. I also like the AI features for adding files and uploading the lender CD for input. Review collected by and hosted on G2.com.

What do you dislike about Qualia?

The cost, and the additional charges if you want access to some of the other features, are very pricey overall. Review collected by and hosted on G2.com.

Valerie S.
VS
Valerie S.
Legal Assistant
Small-Business (50 or fewer emp.)
"User-Friendly Cloud Platform with Helpful Videos and Blogs"
4.5/5
What do you like best about Qualia?

Everything is on the cloud in one place, which makes it really convenient. The instructional videos and blogs are very helpful, and overall the platform is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Qualia?

The price can be a little steep and if there was more open integrations of other platforms that would be nice. Review collected by and hosted on G2.com.

KK
Karen K.
Office Manager
Small-Business (50 or fewer emp.)
"User-Friendly, Easy to Learn, and Simple to Customize"
5/5
What do you like best about Qualia?

Very user friendly and easy to learn and customize for personal preferences. Review collected by and hosted on G2.com.

What do you dislike about Qualia?

The Support System button is in the way. Also wish support staff was able to correct issues. any out of state documents should not be in our system as we will never use them. Review collected by and hosted on G2.com.

Ann H.
AH
Ann H.
OWNER
Small-Business (50 or fewer emp.)
"A Game-Changer We’re Still Discovering"
5/5
What do you like best about Qualia?

This software is a game changer! We have only been using it since February 2026, and we are learning more every day. Review collected by and hosted on G2.com.

What do you dislike about Qualia?

There are so many tools that we haven't started using. Review collected by and hosted on G2.com.

Darrin R.
DR
Darrin R.
Escrow Officer
Small-Business (50 or fewer emp.)
"Incredibly Easy to Use and Impressively Fast"
5/5
What do you like best about Qualia?

The software is incredibly easy to use and impressively fast, making it a smooth experience overall. Review collected by and hosted on G2.com.

What do you dislike about Qualia?

There are a few features I’d like to see added. In particular, the Shield wire approval feature has quite a few bugs that I’d like to see fixed. Review collected by and hosted on G2.com.

Heather T.
HT
Heather T.
Post Closing Manager/Licensed Escrow Officer
Small-Business (50 or fewer emp.)
"Helpful Auto Prompts That Always Know the Next Step"
5/5
What do you like best about Qualia?

It's like it knows what do do next so the auto prompts are helpful Yes Review collected by and hosted on G2.com.

What do you dislike about Qualia?

Once the payee is set, if I want to make changes in accounting the fee's jump around and back into combined check. That is hard when you need them separated. Review collected by and hosted on G2.com.

Karina G.
KG
Karina G.
Licensed Title Agent
Small-Business (50 or fewer emp.)
"Real-Time Collaboration That Keeps Everyone on the Same Page"
5/5
What do you like best about Qualia?

I like being able to have multiple people access the same file at the same time and edit it in real time. Review collected by and hosted on G2.com.

What do you dislike about Qualia?

I dislike the fact that some fields are not editable. For example, when editing a price for a policy to match the lender, you can't and have to put it elsewhere. Review collected by and hosted on G2.com.

MK
Missi K.
Owner/Title Agent
Small-Business (50 or fewer emp.)
"Effortless Integration and Speed Make It a Standout Choice"
4.5/5
What do you like best about Qualia?

I appreciate the ease of use and the seamless integration with other companies. The platform stands out for its accuracy and speed, and I have found the training provided to be very helpful. Reconciliations are straightforward, and the ability to work remotely is a significant advantage. Review collected by and hosted on G2.com.

What do you dislike about Qualia?

The overall cost of the software is a concern for me, as is the requirement to meet a monthly order quota on Marketplace. I also find it challenging at times to locate information on specific topics within the knowledge base. It would be helpful if the document creation process were a bit more straightforward. Additionally, I wish there was an option to have certain files excluded from the monthly file count for accounting or quoting purposes. Another issue is with the Notary blocks, where we always have to manually update the state and county fields. Review collected by and hosted on G2.com.