---
title: Qualia Reviews
meta_title: 'Qualia Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 367 reviews by the users' company size, role or industry
  to find out how Qualia works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 367
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---


# Qualia Reviews
**Vendor:** Qualia  
**Category:** [Real Estate Activities Management Software](https://www.g2.com/categories/real-estate-activities-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 367
## About Qualia
Qualia is the category-creating digital closing platform used by over half a million real estate and mortgage professionals. Qualia&#39;s cloud-based closing rooms provide the complete infrastructure to streamline the home closing and refinance experience for real estate and mortgage businesses and their clients. The company offers a suite of products that brings together homebuyers and sellers, mortgage lenders, title &amp; escrow agents, and real estate agents onto one secure, remote platform. Since launching in 2015, the company has been named an ALTA Elite Provider, CB Insights Fintech 250, Fast Company&#39;s Next Big Things in Tech, and has been recognized by Forbes as a Best Startup Employer. The company is a leader in industry security and was the first technology company to join the Coalition to Stop Real Estate Wire Fraud. Qualia is headquartered in San Francisco, CA and has offices in Austin, TX, and Superior, CO. For more information on Qualia, visit www.qualia.com.



## Qualia Pros & Cons
**What users like:**

- Users find Qualia **easy to use** , appreciating its user-friendly interface and efficient automation features. (46 reviews)
- Users commend the **helpful and responsive customer support** of Qualia, ensuring smooth and efficient problem resolution. (13 reviews)
- Users value the **user-friendly experience** of Qualia, praising its efficiency and excellent features for title needs. (13 reviews)
- Users appreciate the **easy access** to features like email integration and cloud-based login from anywhere. (12 reviews)
- Users appreciate the **seamless integration and streamlined workflow** of Qualia, enhancing efficiency in title and escrow services. (11 reviews)
- Users value the **organization features** of Qualia, enabling easy access to information and streamlined collaboration. (9 reviews)
- Automation (7 reviews)
- Users commend the **seamless integrations** of Qualia, enhancing efficiency and collaboration across the closing process. (7 reviews)
- Communication (6 reviews)
- Time-saving (6 reviews)

**What users dislike:**

- Users often face **app functionality issues** such as email link errors and inconvenient document editing, leading to frustration. (8 reviews)
- Users find Qualia to be **expensive** , citing steep pricing structures and additional costs for essential features. (6 reviews)
- Users experience **contact management limitations** with missing features, sync issues, and inadequate support options in Qualia. (5 reviews)
- Users report **inaccurate information** causing complications, especially with accounting and variations among different underwriters&#39; requirements. (5 reviews)
- Users express frustration over the **limited customization** of Qualia, especially regarding order management and item organization. (4 reviews)
- Integration Issues (3 reviews)
- Limited Functionality (3 reviews)
- Poor Customer Support (3 reviews)
- Users face **attachment issues** with Qualia, needing cumbersome workarounds for document transfers and fee additions. (2 reviews)
- Complexity (2 reviews)

## Qualia Reviews
  ### 1. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Qualia?**

Qualia makes it super easy to navigate files and keep organized when working on closing tasks.

**What do you dislike about Qualia?**

Sometimes it loses connection with our title insurance companies for issuing policies and we just have to wait for it to reconnect.

**What problems is Qualia solving and how is that benefiting you?**

Qualia makes generating, organizing, and editing everything for a real estate closing easy. From drafting documents to issuing policies, Qualia makes the prep simple.

  ### 2. Qualia is all you need for the ultimate closing experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah M. | Escrow Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2022

**What do you like best about Qualia?**

Qualia is secure and user-friendly for the title or real estate professional, the consumer and their lender. We now only need one software program rather than three or more!

**What do you dislike about Qualia?**

To keep it real, yes, there are some minor quirks, as with any software. Qualia's customer service is always fast and efficient in resolving any issues. They are happy to receive new suggestions and ideas to submit to their engineering team.

**What problems is Qualia solving and how is that benefiting you?**

Qualia is what our industry has needed for the last 20 years. All of the best necessary software programs rolled into one, and it is user-friendly. Our company used to use no less than three software programs. We now use just one for file balancing, document preparation, account balancing and reconciliation, secure messaging, video calling, secure document sharing, and more.

  ### 3. Very easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth A. | Title officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about Qualia?**

Qualia is very user friendly. It has a lot of features that make closings more streamlined and efficient. I like the notes section and the chat feature for working remotely.

**What do you dislike about Qualia?**

The only thing I have found that I don't like with Qualia is that it sometimes makes it hard to manipulate the CD or HUD to match the accounting screen and what the lender wants reflected.

**What problems is Qualia solving and how is that benefiting you?**

It helps make the real estate transaction more streamlined and easier to navigate. I feel more productive using this system than prior systems in the past. It's

  ### 4. Great software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Drew B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Qualia?**

Qualia is easy to use and has fantastic support to call on.

**What do you dislike about Qualia?**

Qualia integration on our website was a bit of a challenge to set up but that might be more on us than them.

**What problems is Qualia solving and how is that benefiting you?**

Qualia makes it easy for us to have all of our documents in one place and to communicate with our clients and staff

  ### 5. Qualia shaves off hours of my day!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leigh Anne C. | Closing Agent/Escrow Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about Qualia?**

The fool-proof checklists, accounting features and document prep features are my favorite parts of Qualia.  Since using Qualia, I have been able to stay in check and not miss anything when preparing for a closing and the efficient features have saved hours of wasted time each day.

**What do you dislike about Qualia?**

There is nothing I dislike about Qualia.  Everything is so efficient including their customer service!

**What problems is Qualia solving and how is that benefiting you?**

Accounting and post-closing have been the biggest benefits to me since beginning to use Qualia.  It has caused me and my team to be so much more productive.

  ### 6. The vision is there, the execution could be better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Qualia?**

I really enjoy the simple time-saving features that Qualia offers standard. Things like automatically loading copies of checks, ledger receipts, and marketplace invoices to the document's sections. The Qualia Connect add-on proves to streamline workflows and helps to keep a standard of service and consistency. The customer service is also helpful. Sometimes I'll call in and it will be a simple user error.  I feel like a dummy, but having that option rather than losing my mind trying to figure it out for too long is pretty awesome!

**What do you dislike about Qualia?**

Customer service doesn't always have an answer to the problem, or they have "work around's" to help resolve an issue. Having more options over "Accounting" and "General" when calling in, maybe having teams trained on specific topics, would be more helpful. Some agents will go the extra mile and look into the issue further then email you, but they are rare.

I do NOT like the fact that the file just automatically saves everything. People make mistakes, delete things in error, and so on. If I'm looking into an old file and have no backup and I change something in error, there is no easy way to fix it.

It could be more streamlined with all contact information being on one tab, currently, you switch between Basic Info, Spouse, and Address. Why can't it all be on one tab?

**What problems is Qualia solving and how is that benefiting you?**

The marketplace makes it easy to find vendors to assist with most title needs. Once a request has been made it lists everything in one place from the order to any messages sent between you and the vendor. This makes it easier to streamline simple tasks like ordering doc prep, tax certs and such.

  ### 7. User Friendly and Streamlined

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Qualia?**

I use Qualia as an Accountant and I find that the tools built for escrow are incredibly streamlined for the Reconciliation process. Daily reconciliations can be imported at month-end  to a monthly reconciliation and it's my absolute favorite!

**What do you dislike about Qualia?**

I wish that reports were more centralized. Accounting reports are split up between the Reports tab on the "global rail" and in a separate section in the "Global Accounting" area. This can be confusing at times and takes some adjustment to learn which reports are accessible on which reports screen.

**What problems is Qualia solving and how is that benefiting you?**

Specifically, it saves me a lot of time in reconciling and tracking. The filters built into the reports (ie: transaction flags, transaction type, age, etc) make the information I need easier to identify.

  ### 8. Helpful Service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Justina W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Qualia?**

I like the option to drag documents over instead of having to upload manually! Also, the barcode creator is extremely helpful when scanning documents!

**What do you dislike about Qualia?**

You can only save contact information for attorneys, paralegals and agents, but not repeat clients.

**What problems is Qualia solving and how is that benefiting you?**

Keeping documents and contact information for files in one place.

  ### 9. It's a great, user friendly platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Reid H. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about Qualia?**

The way the platform is easy to use and how Connect can bring together all parties. Customer service is excellent. Communication via Connect is the best. Much better than competitors.

**What do you dislike about Qualia?**

Merging similar contacts would be nice. Everything works well, there are just a few small things that could be fixed like similar contacts.

**What problems is Qualia solving and how is that benefiting you?**

The platform makes us look great to agents and clients. The benefit is customer satisfaction. We are more productive and it allows our team to work more efficinetly.

  ### 10. Intake Administrator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sherry P. | Intake Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Qualia?**

User Friendly. Easy to explain to clients how to use. Support Quick and efficient

**What do you dislike about Qualia?**

Sometimes things change and we aren't advised first

**What problems is Qualia solving and how is that benefiting you?**

It keeps all correspondence together per file. All info we need for searches are right there for us to retrieve in one place

  ### 11. Easy to use, makes for an efficient team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Qualia?**

Creating custom templates, workflows, documents, and emails makes completing repetitive tasks efficient and easy.

**What do you dislike about Qualia?**

I don't like how when an item is ordered from the marketplace, the cost is not auto-imported into the settlement statement.

**What problems is Qualia solving and how is that benefiting you?**

It helps save time and increases efficiency.

  ### 12. Love working in Qualia

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Qualia?**

The document processing capabilities are far beyond what we were working with before we switched to Qualia. It cuts our prep time in half.

**What do you dislike about Qualia?**

There is no capability for multiple 1031 agents on a contact - we recently had one with 2 purchaser 1031 agents.

**What problems is Qualia solving and how is that benefiting you?**

Out input is much faster and our doc prep time has significantly decreased.

  ### 13. Simple and streamlined experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Qualia?**

Straightforward and streamlined experience for convenient, self-paced continued education.

**What do you dislike about Qualia?**

No complaints about the overall experience.

**What problems is Qualia solving and how is that benefiting you?**

Assists with managing business workflow in a streamlined fashion to ensure all team members are on the same page and able to service our clients efficiently.

  ### 14. User friendly, easy to learn

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Qualia?**

Easy to use and easy to learn.  The knowledge base is helpful.

**What do you dislike about Qualia?**

I don't have many issues, but I wish we could change what gets auto sent to clients to be personalized.

**What problems is Qualia solving and how is that benefiting you?**

.

  ### 15. Qualia is the best product for real estate settlement services!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesse M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Qualia?**

Qualia is very user friendly and has great support

**What do you dislike about Qualia?**

I wish you could split seller proceed checks/wires in the Contacts tab

**What problems is Qualia solving and how is that benefiting you?**

Qualia allows us to seemly communicate with all parties in a transaction.

  ### 16. User Friendly Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Diana G. | Title Processor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2022

**What do you like best about Qualia?**

This software is very easy to use and easy to navigate.

**What do you dislike about Qualia?**

While the system is user-friendly, it can sometimes be slow to the point that I lose connection and have to close out the system and go back in.

**What problems is Qualia solving and how is that benefiting you?**

It is more productive and efficient. Also much easier to use when working remotely than our other software system.

  ### 17. Amazing Program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2022

**What do you like best about Qualia?**

I absolutely LOVE qualia! The program saves so much time and allows to issue different title policies quickly. 
Extremely user-friendly and perfect for small offices and large offices! 
There is so much more to it than just the program; there is a knowledge base, plenty of training as well.
Would highly recommend it!

**What do you dislike about Qualia?**

There is nothing to dislike about Qualia; any bugs or issues are often resolved before you even have a chance to reach out! I have not had any problems as of yet!

**What problems is Qualia solving and how is that benefiting you?**

Qualia allows our company to keep our extensive database on one software program while using multiple title insurance companies. The program combines all of our needs and holds an extensive list of contacts. The ability to generate documents in the program has saved so much time!

  ### 18. Qualia is very user friendly. The funding tab could be revised a little but overall, great software!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kelly H. | Processor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about Qualia?**

Reports, connect communication, can access from my cell phone. Qulia updates regulary based on feedback to improve performance.

**What do you dislike about Qualia?**

The funding part of Qualia needs some work. It is not as user friendly as others that I have used in the past.

**What problems is Qualia solving and how is that benefiting you?**

They have taken the suggestions we have given and implemented them into the software

  ### 19. Great system!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vicky O. | Pre-processor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2022

**What do you like best about Qualia?**

It is an all-in-one system in which agents, underwriters and title companies can all communicate securely for and with our clients.

**What do you dislike about Qualia?**

I'd like to see if we could have more automations.

**What problems is Qualia solving and how is that benefiting you?**

As stated in my previous response agent's, underwriters and title companies can all communicate securely for and with our clients.

  ### 20. Very user-friendly.  It is not difficult at all to transition to Qualia.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel S. | Bartender, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Qualia?**

I like how user-friendly Qualia is the most.  It is very easy to use Qualia.

**What do you dislike about Qualia?**

No downsides.  Works perfectly well.  I don't dislike anything about Qualia.

**What problems is Qualia solving and how is that benefiting you?**

Qualia is always improving themselves.  There seems to be a new way to help organize your files all the time.

  ### 21. Simple, secure, easy to use. Love that it has an app for connect.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha  A. | Title Clerk, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about Qualia?**

security of the system. the customers can feel comfortable entering in their personal info.

**What do you dislike about Qualia?**

some days it can be super slow. I work fast so i need it to catch up to my speed.

**What problems is Qualia solving and how is that benefiting you?**

They continue to add useful tools to make the closing transaction smooth.

  ### 22. Very user friendly and straightforward!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Qualia?**

Very easy to use, saves info automatically, streamlines accounting.

**What do you dislike about Qualia?**

It's tough when you're experiencing a time sensitive issue and often times when you call customer service they are unable to assist and need to take note of your contact information and a general description of the issue and pass along a message to the proper party.

**What problems is Qualia solving and how is that benefiting you?**

The accounting portion makes things very easy when it comes to disbursements. We no longer need to use multiple programs to get te same result.

  ### 23. Great Application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer V. | Escrow Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Qualia?**

The tasks give the ability to get work done in a timely manner.

**What do you dislike about Qualia?**

Not being able to download large files into the documents

**What problems is Qualia solving and how is that benefiting you?**

It helps with organization and quality of work.  The tasks are helpful in getting work completed.

  ### 24. Easy & Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grace L. | Postcloser, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2022

**What do you like best about Qualia?**

It was very easy for me to learn my way around Qualia, but it also keeps business running in a very efficient manner

**What do you dislike about Qualia?**

Every so often it'll slow down, I'll have to refresh my page to be able to continue what I am doing

**What problems is Qualia solving and how is that benefiting you?**

In plugs in information in all the drop down bars so that I don't have to go through each one and plug in the same information over and over again

  ### 25. Paralegal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy S. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Qualia?**

Qualia is user-friendly and efficient!  Much better than the other title platforms I have used.

**What do you dislike about Qualia?**

I cannot think of anything at this time.

**What problems is Qualia solving and how is that benefiting you?**

Qualia keeps our office, agents, buyer and sellers all on track.

  ### 26. Convenient and compatible with all your work needs!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sophia F. | Escrow Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about Qualia?**

The easy and simplified interface makes working on multiple tasks at a time an absolute breeze - really appreciate the overall design and layout.

**What do you dislike about Qualia?**

The font color. background color, and font sizes on the left side of the screen could use some improvement - not always easy on the eyes.

**What problems is Qualia solving and how is that benefiting you?**

Qualia is expert at creating a smooth canvas  in which to multi-task - thank you Qualia!

  ### 27. Qualia Streamlines Our Whole Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Qualia?**

Qualia does a fantastic job streamlining our process, especially when it comes to gathering info and documents from clients. The integration with Simplifile also makes keeping up with recordings super easy.

**What do you dislike about Qualia?**

There is a bit of a learning curve in how to get everything set up correctly, but Qualia is gernerally very responsive to questions and provides many learning tools to help figure things out.

**What problems is Qualia solving and how is that benefiting you?**

Qualia is great for collecting and organizing all the various info and documents needed throughout a real estate closing process, and also helps wil document drafting and form creation.

  ### 28. Quality work done quick

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle H. | Post Closer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Qualia?**

First, the system is very fast. When adding, changing and updating information and sometimes even pulling information from outside sources, it is always quick. Second, I like that it automatically sends out invites and information requests which saves us workers from repetitive general tasks. Lastly, there is a good amount of in-house functionality from preparing and revising documents to ordering services like notary and surveys. It reduces the need for using other programs and allows us to seamlessly set up services.

**What do you dislike about Qualia?**

The only thing that I wished would be updated would be the Connect Messaging. I am used to a more inbox style so to have to click through files or scroll through the tab to see what messages have been sent recently can get a little tedious. It may even improve moderately with some kind of "unread" or flagging function where you can mark messages for review later.

**What problems is Qualia solving and how is that benefiting you?**

Qualia offers a lot of what is offered by other title software except in a more quick and efficient program. It did not take me long to notice how much faster I was able to work between the speed of the program and the added functionality that other software did not have.

  ### 29. Easy and Efficient!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Qualia?**

It provides a secure way for clients to send their information, and is easy for everyone to use.

**What do you dislike about Qualia?**

I wish there was an option to turn on "out of office" notifications.

**What problems is Qualia solving and how is that benefiting you?**

Realtors are more likely to use this software rather than having to print out an information sheet to scan and send back.

  ### 30. Qualia has it all

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2022

**What do you like best about Qualia?**

Qualia seems super intuitive once you know how to navigate the system

**What do you dislike about Qualia?**

There is just a whole lot to learn even though I have processed closings before (just not through Qualia)

**What problems is Qualia solving and how is that benefiting you?**

I am not sure yet, because I have not had a chance to fully utilize the system yet

  ### 31. Qualia

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about Qualia?**

I love that it is a one-stop shop for all my file needs. I do not have to jump between programs to get something done.

**What do you dislike about Qualia?**

Some of the training videos need to be updated as they do not match some of the new updates.

**What problems is Qualia solving and how is that benefiting you?**

Combining multiple programs into one place.

  ### 32. User friendly and easy to navigate!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Qualia?**

The tasks are great to help keep you on track.

**What do you dislike about Qualia?**

I wish there was to save contacts in the buyer/seller fields to avoid re-entering in each new order they are on.

**What problems is Qualia solving and how is that benefiting you?**

Qualia keeps all our documents and notes in one spot which saves us time & frustration.

  ### 33. User-Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about Qualia?**

Qualia is user-friendly. The whole process is streamlined and easy to navigate, making title work a breeze.

**What do you dislike about Qualia?**

The message/email feature has a lot of room for improvement. It is a bit ridged and dated. A recall feature and the ability to customize formatting would go a long way.

**What problems is Qualia solving and how is that benefiting you?**

N/A

  ### 34. Qualia is easy to use and is a fun experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Najae M. | Customer Service Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Qualia?**

Qualia's user interface is quite simple and allows you to complete tasks without much hassle.

**What do you dislike about Qualia?**

The only dislike I have is that when a message is sent, it cannot be deleted, especially when a mistake was made.

**What problems is Qualia solving and how is that benefiting you?**

Qualia helps me to assist with title settlements first-hand and allows me to see what the real estate world consists of.

  ### 35. Great Title Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karol G. | Title Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Qualia?**

How user-friendly it is. How fast we get work done, compared to our prior software. How we can all see the information and not just the person holding the file.

**What do you dislike about Qualia?**

Some of the staff that sell upgrades are very pushy. We have said we need to hold off on some features, but they get very upset when you say that, they sent us a rude e-mail saying we are disappointing them. I think that is very unprofessional.

**Recommendations to others considering Qualia:**

If you are looking to streamline your process Qualia is a great software. It is user-friendly, it makes work less complicated.

**What problems is Qualia solving and how is that benefiting you?**

It has helped our time management. Does not take us as long to create files and update information. It also allows all users to see everything that is going on with the file.

  ### 36. Escrow Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Qualia?**

Simplified balancing and document creation

**What do you dislike about Qualia?**

Accounting needs some work for out of the box situations

**What problems is Qualia solving and how is that benefiting you?**

Balancing files and preparing documents in systems such as SoftPro takes ages, everything is streamlined in Qualia!

  ### 37. Excellent web based software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhavin P. | Attorney, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2022

**What do you like best about Qualia?**

Accessibility across multiple devices and user friendly interface

**What do you dislike about Qualia?**

Not mobile friendly;  replies to emails generated in qualia should also be saved

**What problems is Qualia solving and how is that benefiting you?**

integration with underwriters

  ### 38. Qualia is the Next Generation of Escrow Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Travis C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Qualia?**

Everything is integrated and automated.  If there is something that could save you time, Qualia has thought of it.  Once you're up and running, there's no looking back.

**What do you dislike about Qualia?**

It takes a while to get set up because there are so many customizable options.  It can almost get overwhelming with how much control you have- which isn't always a bad thing.

**Recommendations to others considering Qualia:**

Schedule a demo- they'll answer any questions you'll have and go through the whole ordering process.  So much cleaner and easier to use than other platforms I considered.

**What problems is Qualia solving and how is that benefiting you?**

Everything is integrated through Qualia.  They work directly with underwriters, mobile notaries, document eRecorders, courier services- anything you can think of, they've already thought of it.

  ### 39. I don't understand this question.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about Qualia?**

Before I used Qualia, all of my closing documents were created in MSOffice. It was very time-consuming. The integration and populations are a Godsend!

**What do you dislike about Qualia?**

It would be nice of a drag to reorder parties was available in the parties section and in the commitment schedule BI and BII sections instead to the arrows.

**What problems is Qualia solving and how is that benefiting you?**

Communication with other departments within my office.

  ### 40. Very fast and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** sebastian v. | Closing Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Qualia?**

I absolutely love how seamless the program is. I can switch around between files without interruptions and the customer support is readily available to help. I have used various different programs and Qualia is the absolute best!

**What do you dislike about Qualia?**

I cannot really come up with any dislikes for this product. Qualia has everything I need to get my work done.

**Recommendations to others considering Qualia:**

Use this product because it truly is the best one in the market.

**What problems is Qualia solving and how is that benefiting you?**

The problems I have solved using Qualia are that multiple users can enter and work on a file simultaneously. I feel like Qualia has allowed me to be more productive and multitask at a much more efficient rate.

  ### 41. Quick and User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Qualia?**

User-friendly and easy for buyers and sellers to communicate to make the process smooth

**What do you dislike about Qualia?**

Sometimes freezes or crashes. Usually back up and running quickly though

**What problems is Qualia solving and how is that benefiting you?**

Qualia creates a platform that streamlines real estate closings for all involved. That is extremely beneficial.

  ### 42. Escrow Officer - Team Lead

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Qualia?**

I love the task lists, the marketplace features, how easy document generating, merging, and saving is. It has so much to offer and is so user-friendly. It definitely is my favorite system out of the others I have used.

**What do you dislike about Qualia?**

It would be nice to schedule on the calendar screen and to be able to see your colleague's schedule as well. The balancing feature can be a bit tricky sometimes.

**Recommendations to others considering Qualia:**

Qualia is a great program for the title industry. Far exceeds any other program on the market right now.

**What problems is Qualia solving and how is that benefiting you?**

The tasks and customizable smart tasks are great for our team. Most of our employees work from home so this feature keeps everyone on top of their files. Our performance as an EO team has increased over time with more tweaks to the task lists as needed.

  ### 43. I love using Qualia!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brittany M. | Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Qualia?**

My favorite feature is templated emails!

**What do you dislike about Qualia?**

One thing I dislike is that you cannot recall messages.

**What problems is Qualia solving and how is that benefiting you?**

Communication! It is much easier to manage a file internally and with clients using this platform.

  ### 44. The best online platform for real estate and title services!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2022

**What do you like best about Qualia?**

The workflow tasks! It plays a huge role in holding our employees accountable and ensuring no tasks go unfinished.

**What do you dislike about Qualia?**

Duplicate contacts. Sometimes a duplicate contact will be added, which makes the accounting process complicated at times.

**What problems is Qualia solving and how is that benefiting you?**

Organization, time-saver, and communication!

  ### 45. Great processing system!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maribeth K. | Customer Support Specialist and Processing Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Qualia?**

How the screens are set up to make the flow of business go easily

**What do you dislike about Qualia?**

Not having the main info *buyer/seller names, property address) appear elsewhere on the screen so I don't have to go back and forth. The realtors and lenders don't always like having to login to read emails.

**Recommendations to others considering Qualia:**

Have recommended Qualia to other title companies for the last three years!

**What problems is Qualia solving and how is that benefiting you?**

We address our problems with Tech Support and for the most part, feel comfortable with their answers. Most agents have been extremely helpful in teaching new things.

  ### 46. THE BEST TITLE PROGRAM FOR THE BEST TITLE COMANIES

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marianne Y. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Qualia?**

This system is super easy to navigate and cuts out many duplicate steps that some title systems can't skip.  After 42 years in the business, I've used many systems but truly found the best value in Qualia.

**What do you dislike about Qualia?**

I haven't found anything to dislike as yet.

**Recommendations to others considering Qualia:**

Choose Qualia!  You won't be sorry!

**What problems is Qualia solving and how is that benefiting you?**

Documents are so easy to pull into the file.  This has cut down on time required to get files ready.  I love the tasks.  The set up makes sense and you can add or modify tasks as needed.

  ### 47. Time Saver and User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan E. | Closing Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about Qualia?**

I like how easy this system is to use. It walks you through all the steps of setting up a file and keeping you on track with what tasks are needed. I also love the scheduling function. It helps our office move seamlessly so that there are no overlap appointments.

**What do you dislike about Qualia?**

I don't know if there is much I dislike! It is very easy to use and has been a helpful system and tool for our office to use. The training was easy to follow as well.

**Recommendations to others considering Qualia:**

I would recommend others to use Qualia if they are looking for a system to help with title transactions. It is very user friendly and a huge time saver for myself and my company!

**What problems is Qualia solving and how is that benefiting you?**

We are working through files at a much quicker speed and being able to track where we are on all of them. It has been a huge time saver. I love how user friendly the system is!

  ### 48. Awesome Software / Top Notch Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitch  C. | Lawyer / Closer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Qualia?**

I find that the automation features are most beneficial to our firm.  Along with the Connect features, we are able to operate efficiently and stay on track with obtaining all the requisite information from all parties to the transaction.

**What do you dislike about Qualia?**

I dislike the fact that when you delete something mistakenly there is no way of retrieving that information.

**What problems is Qualia solving and how is that benefiting you?**

Qualia helps me solve efficiency problems within our real estate practice.  We benefit from providing our clients security and task reminders to keep everyone on schedule.

  ### 49. Been using Qualia for 4 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria G. | Managing Title Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Qualia?**

Time saving and intuitiveness and how easy it is to use.  Also very easy to train people that are completely unfamiliar with the product.  Very user friendly and easy

**What do you dislike about Qualia?**

No real undo feature.   Although I understand the reason for not being able to undo due to the live feature which far surpasses the ability to undo something. not much i dislike

**What problems is Qualia solving and how is that benefiting you?**

One-stop shop.  Recording, reconciling, training, emailing docs.  Uploading docs, workflows to follow.  Shipping, reports, user settings and the query feature is great

  ### 50. Safe & Secure Real Estate Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenny P. | Closing Processor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2021

**What do you like best about Qualia?**

I love that all the customers, agents, loan officers, processors and closers information can be held in one safe secure spot. It makes the closing process much more smooth and secure.

**What do you dislike about Qualia?**

Some customers are not thrilled about all the autogenerated emails that go out. It gets confusing sometimes. We already send out a lot of emails, so the autogenerated ones get repetitive.

**Recommendations to others considering Qualia:**

Don't be skeptical about Qualia. Just follow the steps, and by the time you enter all information, you will have an easily accessed transaction with a secure program.

**What problems is Qualia solving and how is that benefiting you?**

Qualia helps us Title Companies get everybody involved on the same page and cuts down on having to go in between several different programs just to get connected with everyone on the file.


## Qualia Discussions
  - [Will we ever be able to integrate Qualia with Microsoft Outlook?](https://www.g2.com/discussions/14732-will-we-ever-be-able-to-integrate-qualia-with-microsoft-outlook) - 1 comment, 1 upvote

- [View Qualia pricing details and edition comparison](https://www.g2.com/products/qualia/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-07+08%3A31%3A38+-0500&secure%5Bsession_id%5D=ba653d05-2150-4bd9-a7a1-adfb8bd50c8b&secure%5Btoken%5D=e783ae9c2d088d69390feb3eb84a57fca2e6212f5762e5cba71b3433e19ff672&format=llm_user)
## Qualia Integrations
  - [E-Closing](https://www.g2.com/products/e-closing/reviews)
  - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews)
  - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews)
  - [Ice Mortgage Technology Platform](https://www.g2.com/products/ice-mortgage-technology-platform/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)

## Qualia Features
**Administrative**
- E-Signature Capabilities
- Document Management
- Contact Management
- Commission Management
- Communication Management
- Calendar Management
- Template Management
- Agent Management
- Client Management
- Electronic Signature

**Platform Functionality**
- Document Management
- Document Preview
- E-Signature Capabilities
- Communication

**Operational**
- Contract Management
- Communication Tools
- Transaction Management
- Mobile App
- Opportunity Tracking
- Agent Monitoring
- Property Management
- Interaction Tracking
- Task Management
- Website Management
- Listing Management
- Lead Management

**Task Management**
- Automation
- Integration

**Additional Functionality**
- Social Media Integration
- Data Import/Export
- Real-Time Notifications
- Reporting & Statistics
- CRM
- Email Templates
- Customizable Branding
- Lead Capture
- For Real Estate Agencies
- Alerts/Notifications
- API
- Client/Property Matching
- Third-Party Integrations
- Client Portal
- Customizable Reports
- Generative AI
- Activity Dashboard
- Email Marketing
- Drag & Drop
- AI Copilot

**Operational**
- Transaction Management
- MobileApp

## Top Qualia Alternatives
  - [SoftPro](https://www.g2.com/products/softprocorp-softpro/reviews) - 4.6/5.0 (26 reviews)
  - [RamQuest](https://www.g2.com/products/ramquest/reviews) - 4.1/5.0 (15 reviews)
  - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,494 reviews)

