The Qualcy team provides outstanding customer support. They are consistently responsive, thorough, and patient. Whenever I encounter a challenge within the system, I feel fully supported—with timely responses and the option to work through solutions via Zoom meetings. Sanjay, in particular, has been instrumental in getting me back on track quickly and effectively. Review collected by and hosted on G2.com.

The processes were not intuitive to me and I needed help navigating and learning how to use the tools. There are training videos but more are necessary. Review collected by and hosted on G2.com.

We really like the ability to do traceability between requirements docs within the eQMS. And the system is very comprehensive. Review collected by and hosted on G2.com.

In many environments, the day to day reality of "doing quality" can be challenging. It's more of a behind the scenes function, unlike more "glossy" departments like sales, engineering or executive management. Having integration with traceability forces the quality function to interact with engineering functions more frequently, which is good for efficiency, but some engineering personalities can be challenging. Review collected by and hosted on G2.com.

Mitigating Risks and Ensuring Compliance:

The system's focus on risk assessment and compliance management is a crucial feature. Qualçy EQMS assists in identifying potential risks, implementing preventive measures, and ensuring adherence to industry regulations, mitigating risks to the business.

Enhanced Collaboration and Communication:

The platform's capability to foster collaboration across teams is highly beneficial. Qualçy EQMS breaks down communication barriers, enabling seamless information sharing and collective contribution to quality initiatives. Review collected by and hosted on G2.com.

Nothing, I like the way it works. All good for me. Review collected by and hosted on G2.com.

Qualcy has a lot of customization abilities, including the addition of custom forms and the ability to customize most fields to suit your business need. Qualcy is more maneuverable and easier to use for the Engineering team than Grand Avenue Software, which was my introduction to Quality systems. the team at Qualcy also has fantastic support and has been able to help us any time we run into a question about the product. Review collected by and hosted on G2.com.

There are times when the function of a specific section is not apparent, and a more comprehensive help platform would go a long way. That said, their support has always been happy to help when needed. Review collected by and hosted on G2.com.

I am impressed with Qualcy eQMS document change control module. The released and effective documents are easy to access. The document change control module is integrated with the training module. Keeping the training records with auto notification for the document changes has been super helpful. The support is readily available. Review collected by and hosted on G2.com.

The pricing is a little higher than other options, but I would not complain. It is worth the money. Review collected by and hosted on G2.com.