I like how easy it is to set up and launch surveys. It literally took us one day to set it up. I also like that customer support is very responsive and helpful - I always get my answers in the same day. Review collected by and hosted on G2.com.

it's kind of expensive for the limits that are offered. The process of creating a survey can be quite repetitive as you have to make a lot of clicks for one change of flow - It would be great if they added tools to make these easier (e.g. something that allows you to redirect all the answers from one question to the same next question). The Style API documentation is not very detailed - it would be great for example if you have a catalog of each component with their corresponding IDs. Integration with Amplitude would be great too. Review collected by and hosted on G2.com.

-fairly straight forward to set up

-easy to view survey results from people Review collected by and hosted on G2.com.

-it's not easy to customize survey widget both technically and visually

-the UI can be simplified and easier to use

-not really sure what all the other additional features we use do for us Review collected by and hosted on G2.com.

Overall the interface is easy to use. Surveys are quick to set up and you can easily export responses to Excel. Review collected by and hosted on G2.com.

Qualaroo does not allow full survey customization. The formats of the survey are limited and do not allow for advanced skip logic and branching. Qualaroo's analysis of survey results are also limited. Review collected by and hosted on G2.com.

Qualaroo is easy to setup, customize, deploy and analyze. Whenever we've ran into issues their dev team has been eager to jump on a call to resolve. Review collected by and hosted on G2.com.

Surveys can't be dismissed from the screen without some extra work. Would be nice to offer this out of the box without having to do extra coding. Review collected by and hosted on G2.com.

Exit Surveys were very helpful in better understanding my customer's needs Review collected by and hosted on G2.com.

Integration seemed to take longer than expected Review collected by and hosted on G2.com.

good tool to find out customer insight and for using surveys.

good analytic tools Review collected by and hosted on G2.com.

this is a very competitive marketplace for similar products. The look and feel could be uprgraded Review collected by and hosted on G2.com.

Simplicity of the tool and export capabilities make it a great tool. The ease of setting up and deploying a survey is great while also being able to drill into the individual responses make it great as well. Review collected by and hosted on G2.com.

Not much really. I do think the tool is easy to use and helps our business learn from our customers. Review collected by and hosted on G2.com.

The integration and support are fantastic. Even on the installation and testing process, Yotpo have been very professional and helpful. The API process is very strait forward and We're still finding more ways to take advantage of the application. But the best thing has to be their affordability. Review collected by and hosted on G2.com.

So far so good. Our Magento site and Yotpo plugging has been flawless. Review collected by and hosted on G2.com.