--- title: Qualaroo Reviews meta\_title: 'Qualaroo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how Qualaroo works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 48 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Qualaroo Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Qualaroo but has limited features. Are you part of the Qualaroo team? [Upgrade your plan](https://my.g2.com/qualaroo/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Qualaroo is an automated research platform designed to help digital product teams collect valuable insights from their users at scale in the quickest and most seamless way possible. Qualaroo relieves teams of the burdens that comes with user research. From your mobile app to web app, you can deploy Qualaroo’s trademark nudge and use features like advanced targeting, dynamic insight reporting, sentiment analysis and more. Leading brands like Zillow, Lenovo, Twilio, TripAdvisor trust Qualaroo to capture qualitative feedback that drives real business results. * * * Seller [Qualaroo](https://www.g2.com/sellers/qualaroo) Discussions [Qualaroo Community](https://www.g2.com/products/qualaroo/discuss) Solution Type Best-of-Breed Overview by Sarah Ann Cantu (she, her) (Content Marketing Manager at Qualaroo) Show More ## Pricing Pricing provided by Qualaroo. ### Essentials $69.00 Per Month ### Premium $149.00 [ View More Pricing Information ](https://www.g2.com/products/qualaroo/pricing) ## Top-Rated Alternatives [ ![Qualtrics Market Research](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![Hotjar by Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hotjar by Contentsquare") Hotjar by Contentsquare 4.3/5(345) ](https://www.g2.com/products/hotjar-by-contentsquare/reviews) [ View All Alternatives ](https://www.g2.com/products/qualaroo/competitors/alternatives) ## User Insights Average based on 48 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") GM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 2/23/2025 Guest users or non-business users of the software, not included in G2 scores. "Loved the usability" 4/5 What do you like best about Qualaroo? Being able to get feedback from customers while they’re actually on our site is a huge win. No more hoping they’ll respond to an email later. The reports are easy to understand (we’re not wasting time trying to make sense of data). And the pricing? Super flexible, big deal when you’re working with a tight budget. Review collected by and hosted on G2.com. What do you dislike about Qualaroo? Would be nice if there were more customization options for the survey design. Also, while the tool is intuitive, having a bit more support for first-time users. maybe a built-in tutorial? Review collected by and hosted on G2.com. What problems is Qualaroo solving and how is that benefiting you? Before qualaroo, we had no structured way of collecting feedback on specific pages. Now, we get real-time insights and make immediate improvements. There’s already an increase in engagement and conversions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 6/26/2021 "Great simple tool for gathering customer feedback" 4/5 What do you like best about Qualaroo? The simplicity of use and design in creating questions. Not intrusive to the visitors. Review collected by and hosted on G2.com. What do you dislike about Qualaroo? There is nothing I dislike about this product. Review collected by and hosted on G2.com. What problems is Qualaroo solving and how is that benefiting you? Gathering customer feedback to improve the site and individual page issues. Allows us to gain information on customer personas. Test new features. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vineet G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vineet G.") VG Vineet G. Digital Marketing Team Lead Small-Business (50 or fewer emp.) 11/10/2020 "Its great to use it for getting website visitors feedback" 4/5 What do you like best about Qualaroo? Qualaroo is best suited for surveys where you know which visitors you want to query. Review collected by and hosted on G2.com. What do you dislike about Qualaroo? Qualaroo lacks some variety in terms of the visual appearance of their ‘nudge’. Review collected by and hosted on G2.com. What problems is Qualaroo solving and how is that benefiting you? I used it to collect feedback from those website visitors who were spending too much time on my home page, scrolling through it but not hovering or clicking on any of the CTAs. I integrated Qualaroo with FullStory and parsed all the recordings to discover the lack of attention catching CTAs. So I moved my CTAs to the sides rather than down the middle (between the copy). The floating CTAs are already working better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Meredith W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meredith W.") MW Meredith W. Marketing Analyst Enterprise (\> 1000 emp.) 9/27/2019 "Fantastic tool without all the bells and whistles" 4/5 What do you like best about Qualaroo? I love that Qualaroo integrates with GA so that we can capture UTM data alongside visitor feedback. The targeting settings are flexible enough to target who we really need to answer questions. Review collected by and hosted on G2.com. What do you dislike about Qualaroo? The "logic" to survey questions is nonexistent, which can make creating surveys cumbersome. To add to it, it's impossible to visually re-order questions, which makes is EXTREMELY difficult to follow your survey questions if you missed on in the original creation. Review collected by and hosted on G2.com. Recommendations to others considering Qualaroo: Qualaroo is a great tool and you get your bang for your buck. I'm not sure if there is another company out there that provides the same level of GA integration with a little better user interface. If there is, I'd recommend going with them. If not, Qualaroo will get the job done. Just go into creating a survey with patience and planning. Review collected by and hosted on G2.com. What problems is Qualaroo solving and how is that benefiting you? We're using Qualaroo to better understand our user's experience on our site and how we can improve it. It's brought a ton of insight to our organization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Mike S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike S.") MS Mike S. Lead Product Manager Mid-Market (51-1000 emp.) 12/9/2017 "Easy to use survey software " 4/5 What do you like best about Qualaroo? I've used Qualaroo for NPS surveys. It's easy to implement and quickly setup targeted surveys. Qualaroo automatically detects the browser/OS, allows you to see the relevant information at a glance and allows exporting. Sharing the report with stakeholders is another convenient feature Review collected by and hosted on G2.com. What do you dislike about Qualaroo? Unless I'm missing something, I'm surprised Qualaroo doesn't calculate NPS for you. I had to export the results to a Google Sheet and calculate the NPS that way. They also don't allow you to do much analysis through the web app. Although they allow you to segment on OS/Browser, you are unable to do so by the other attributes they have about the customer. Review collected by and hosted on G2.com. What problems is Qualaroo solving and how is that benefiting you? We use Qualaroo for Net Promoter Score surveys. This allows us to better understand customer sentiment. We run these surveys on a quarterly basis. We use the scores overtime to deteremine how effective the previous quarter's efforts have been. We analyze the comments to understand the biggest opportunities and use this to help priortize. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 12/12/2017 "Qualaroo helps you better understand your users " 3.5/5 What do you like best about Qualaroo? - easy set up; can be implemented using Google Tag Manager so it doesn't require dev work - lots of options for customization (adding your own logo, colors, adding a time delay to the pop-up, configuring surveys based on specific user actions on the site) - let's the user easily skip questions - great and quick support Review collected by and hosted on G2.com. What do you dislike about Qualaroo? - page speed; the javascript that gets significantly slowed our page performance down - The data download feature is a little clumsy. The way the data is formatted is not easy to digest, needs a lot of extra formatting work/scrolling. Review collected by and hosted on G2.com. Recommendations to others considering Qualaroo: I would recommend Qualaroo Review collected by and hosted on G2.com. What problems is Qualaroo solving and how is that benefiting you? We are using Qualaroo to learn more about our users and better understand why they are using the product, what their use cases are, what they like, dislike and what features would benefit them. We were able to identify some user pain points that we had never heard about before and we discovered new use cases that help us better position our product in the market and build features that speak to our users needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 12/29/2017 "It's definitely a legacy tool..." 3.5/5 What do you like best about Qualaroo? -fairly straight forward to set up -easy to view survey results from people Review collected by and hosted on G2.com. What do you dislike about Qualaroo? -it's not easy to customize survey widget both technically and visually -the UI can be simplified and easier to use -not really sure what all the other additional features we use do for us Review collected by and hosted on G2.com. Recommendations to others considering Qualaroo: It's certainly helpful to not have to build an-house tool to capture feedback but it's not the prettiest or most modern tool. Review collected by and hosted on G2.com. What problems is Qualaroo solving and how is that benefiting you? -gather in-product customer feedback to help drive product development decisions -am able to capture customer feedback super quickly Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Qualaroo. ### Essentials $69.00 Per Month ### Premium $149.00 ### Business Starting at $299.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/qualaroo/pricing) Qualaroo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/qualaroo-vs-qualtrics-market-research) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/qualaroo-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e41cba38d07a3c0a24266029c1d96800/survicate.png "Product Avatar Image") Survicate 4.6/5(213) [ Compare Now ](https://www.g2.com/compare/qualaroo-vs-survicate) ##### Categories on G2 [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management)[User Research](https://www.g2.com/categories/user-research) ##### Explore More [What platform integrates WhatsApp marketing with CRM systems?](https://www.g2.com/discussions/what-platform-integrates-whatsapp-marketing-with-crm-systems)[What’s the best software for automating event registration campaigns?](https://www.g2.com/discussions/what-s-the-best-software-for-automating-event-registration-campaigns)[What disk cleanup solutions preview files before deletion to protect system-critical data from accidental removal?](https://www.g2.com/discussions/what-disk-cleanup-solutions-preview-files-before-deletion-to-protect-system-critical-data-from-accidental-removal%20) [Top platforms for blue-green and canary deployments](https://www.g2.com/discussions/top-platforms-for-blue-green-and-canary-deployments)[Which records systems prevent compliance violations with proactive deadline alerts before signing a long-term vendor contract?](https://www.g2.com/discussions/which-records-systems-prevent-compliance-violations-with-proactive-deadline-alerts-before-signing-a-long-term-vendor-contract)[Pros and Cons Details](https://www.g2.com/products/qualaroo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)