LD
Leah D.
Office Administrator
Small-Business (50 or fewer emp.)
"Simple and easy"
5/5
What do you like best about Quadient?

I like that we can utilize them for all of our shipping needs. Their products offer price-conscious solutions for any size business. It is easy to use and offers everything you might need to operate your business' shipping needs. Review collected by and hosted on G2.com.

What do you dislike about Quadient?

I think it is an easy, intuitive system with no flaws I have encountered. Our firm has been happy with everything we have encountered thus far. Review collected by and hosted on G2.com.

SD
Sovit D.
Mid-Market (51-1000 emp.)
"Quadient Review"
5/5
What do you like best about Quadient?

Quadient is a growing community which will help to create relationship between customer and service providers. Review collected by and hosted on G2.com.

What do you dislike about Quadient?

Everything is fine in Quadient but they can focus on integration other application with quadient which will help to quadient grow more and more. Review collected by and hosted on G2.com.

TO
Tim O.
Small-Business (50 or fewer emp.)
"Terrible experience"
0.5/5
What do you like best about Quadient?

Not much. They make equipment and ship it when you order it. Review collected by and hosted on G2.com.

What do you dislike about Quadient?

First, rates have skyrocketed while service levels have decreased. They forced us to upgrade to equipment that does not work as well as our previous machine. And we had to pay far more. Then they notified us that some functions we had in the previous machine were no longer included. And the final straw, they removed our NEOPOST services and then offered to add them back at a crazy high rate. They have been rude and direct in their response sot our complaints. Review collected by and hosted on G2.com.

SK
Shahnawaz K.
Mid-Market (51-1000 emp.)
"Great application to provide user their digital communication marketing in less time"
5/5
What do you like best about Quadient?

This application enables users to efficiently deliver their digital marketing communications in a shorter timeframe and make work space a better environment for development. Review collected by and hosted on G2.com.

What do you dislike about Quadient?

There is nothing dislike about the Quadient. Quadient is solving real world problem to minimise the paper work and make the world to have depends on digital to save the environment also. Review collected by and hosted on G2.com.

AF
Ashley F.
Mid-Market (51-1000 emp.)
"Great service!"
3/5
What do you like best about Quadient?

Provides great service for shipping needs! We as a company use a lot of this service to mail clients/workers items. Great tool! Easier then having a worker manual do this. Review collected by and hosted on G2.com.

What do you dislike about Quadient?

The expenses of the product and usage of this! Review collected by and hosted on G2.com.

JS
Jason S.
Manager
Mid-Market (51-1000 emp.)
"Don’t use this company!"
0/5
What do you like best about Quadient?

One support person was helpful! But nothing worked and their company should not be able to do business. Review collected by and hosted on G2.com.

What do you dislike about Quadient?

Quadient/Neopost is a terrible company with decieitful sales and no accountability. Don't make the same mistake my company did! Don't be a guinea pig! Review collected by and hosted on G2.com.

Anthony I.
AI
Anthony I.
Planner
Enterprise (> 1000 emp.)
"No more printing hassles with Quadient"
4.5/5
What do you like best about Quadient?

It allows us to print documents from any computer, even from any cell phone. It also allows you to configure printing, placing printing rules such as number of pages limit per computer and many other rules that are determined in the system. It also has a control panel where we can monitor the computers and devices connected to the network, the documents in queue, the number of pages and much more. Review collected by and hosted on G2.com.

What do you dislike about Quadient?

When there are many documents in queue, the system slows down and becomes cumbersome and does not allow to move to the next document to print, until the first one is cancelled and removed from the queue. I wish they would offer more printer configuration options, to be able to print to different types of printers and not just the models configured in the system. Their technical support did not respond diligently with the doubts we had at the beginning with the software configuration, so it took us time to get it up and running. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Good option but flawed."
4/5
What do you like best about Quadient?

I like being able to weigh up and find different shipping options all in one place. I would say the upside of using Neopost/My Quadient is having your tracking information at your fingertips. Review collected by and hosted on G2.com.

What do you dislike about Quadient?

While this program is worth the use, it has issues. One being it is online rather than a dedicated program which would make life simpler as far too many times their site just isn't working. The site is often slow to work, and when upgraded, they often leave out shipping methods we use every day (Media Mail). All shipping methods available through the postal service should always be included. Tracking a package takes a very long time in their system so I often copy the tracking information and track outside their system. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Neopost isnt better than USPS"
3.5/5
What do you like best about Quadient?

We like that its doest force us to lease the office. It simplified getting packages and mail out and prevented the occasional annoying trip to the post office to wait in line. Review collected by and hosted on G2.com.

What do you dislike about Quadient?

There were a lot of challenges to using it. The device used to weigh and price your mail was far from perfect. Many times it was unable to print the shipping label that was needed. Furthermore, the stamping feature was also a bit janky and rarely stamped your letter the first time. Review collected by and hosted on G2.com.

Carolina V.
CV
Carolina V.
Office Manager
Small-Business (50 or fewer emp.)
"Technical Service when you need it! "
5/5
What do you like best about Quadient?

Technical service at Neopost is nothing short or fast and reliable! Working for a small business that heavily relies on mailing solicitations, having working and effective machinery to do so helps us out! When we have issues with our folder inserter, an email to Neopost and technical service is scheduled within the next 2-3 business days! We could not be more satisfied with this. Review collected by and hosted on G2.com.

What do you dislike about Quadient?

There is not much dissatisfaction that I can say on behalf of Neopost. Their service on our office machine has always been greater than satisfactory! Review collected by and hosted on G2.com.