--- title: Quadient Reviews meta\_title: 'Quadient Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22 reviews by the users' company size, role or industry to find out how Quadient works for a business like yours. aggregate\_rating: rating\_value: 2.4 review\_count: 22 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### Quadient Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Quadient **easy to use** for managing large volumes of mail efficiently and effectively. [(1 mentions)](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=1421247&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** of Quadient, enabling quick and efficient coding assistance through a friendly UI. [(1 mentions)](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=2046046&qs=pros-and-cons#reviews) Users enjoy the **excellent user interface** of Quadient, which encourages coding integration with its fast assistance. [(1 mentions)](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=2046045&qs=pros-and-cons#reviews) Users express frustration over Quadient's **poor customer support** , facing delays, unresponsive communication, and complicated billing issues. [(3 mentions)](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=1421507&qs=pros-and-cons#reviews) Users face significant **shipping issues** with Quadient, including slow service and unresponsive customer support complicating their experience. [(2 mentions)](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=1975961&qs=pros-and-cons#reviews) Users are frustrated with **extra charges for customer limits** and prolonged approval processes that hinder their experience. [(1 mentions)](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=2483144&qs=pros-and-cons#reviews) Users are frustrated by **label issues** due to misinformation about label compatibility, leading to a feeling of being trapped. [(1 mentions)](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=1975958&qs=pros-and-cons#reviews) Users are frustrated by Quadient's **limited customer access** , facing fees and long wait times for increases. [(1 mentions)](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=2483151&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Quadient ##### 1. Ease of Use Users find Quadient **easy to use** for managing large volumes of mail efficiently and effectively. [ See 1 mentions ](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=1421247&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.5/5 "Fine except their billing and late fees" What do you like about Quadient? Makes it easy to do large volumes of mail. ##### 2. Easy Integrations Users appreciate the **easy integrations** of Quadient, enabling quick and efficient coding assistance through a friendly UI. [ See 1 mentions ](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=2046046&qs=pros-and-cons#reviews) See Related User Reviews ![Harshit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshit S.") HS Harshit S. Small-Business (50 or fewer emp.) 4.0/5 "Very goood software made my life very easy" What do you like about Quadient? The UI of the software is very good , it compels me to integrate coding through the fast assistance of the software ##### 3. User Interface Users enjoy the **excellent user interface** of Quadient, which encourages coding integration with its fast assistance. [ See 1 mentions ](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=2046045&qs=pros-and-cons#reviews) See Related User Reviews ![Harshit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshit S.") HS Harshit S. Small-Business (50 or fewer emp.) 4.0/5 "Very goood software made my life very easy" What do you like about Quadient? The UI of the software is very good , it compels me to integrate coding through the fast assistance of the software ### Top Cons or Disadvantages of Quadient ##### 1. Poor Customer Support Users express frustration over Quadient's **poor customer support** , facing delays, unresponsive communication, and complicated billing issues. [ See 3 mentions ](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=1421507&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Horrible Experience!" What do you dislike about Quadient? Horrible experience! Quadient has a customer limit for their products where you can only enter in 50 of your customers, and that is all. If you want t ![Brady J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady J.") BJ Brady J. Mid-Market (51-1000 emp.) 0.0/5 "Held us hostage with a broken postage machine until we signed a contract" What do you dislike about Quadient? They will make you sign contract extension before they fix anything, they always have a non-concurrent contract date for their service and for their m ##### 2. Shipping Issues Users face significant **shipping issues** with Quadient, including slow service and unresponsive customer support complicating their experience. [ See 2 mentions ](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=1975961&qs=pros-and-cons#reviews) See Related User Reviews ![Brady J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brady J.") BJ Brady J. Mid-Market (51-1000 emp.) 0.0/5 "Held us hostage with a broken postage machine until we signed a contract" What do you dislike about Quadient? They will make you sign contract extension before they fix anything, they always have a non-concurrent contract date for their service and for their m ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.5/5 "Fine except their billing and late fees" What do you dislike about Quadient? They take 1-2 weeks to bill us, give us only 28 total days to pay, and don't deposit the check for 3-6 days after confirmed receipt. They charge us la ##### 3. Extra Charges Users are frustrated with **extra charges for customer limits** and prolonged approval processes that hinder their experience. [ See 1 mentions ](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=2483144&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Horrible Experience!" What do you dislike about Quadient? Horrible experience! Quadient has a customer limit for their products where you can only enter in 50 of your customers, and that is all. If you want t ##### 4. Label Issues Users are frustrated by **label issues** due to misinformation about label compatibility, leading to a feeling of being trapped. [ See 1 mentions ](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=1975958&qs=pros-and-cons#reviews) See Related User Reviews ![Stephanie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie F.") SF Stephanie F. Small-Business (50 or fewer emp.) 0.0/5 "Disappointing Experience with Quadient" What do you dislike about Quadient? We were assured by Quadient that we could use other labels besides theirs, which was a key factor in our decision to work with them. However, we disco ##### 5. Limited Access Users are frustrated by Quadient's **limited customer access** , facing fees and long wait times for increases. [ See 1 mentions ](https://www.g2.com/products/quadient-quadient/reviews?filters%5Bsentiment_snippet%5D=2483151&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Horrible Experience!" What do you dislike about Quadient? Horrible experience! Quadient has a customer limit for their products where you can only enter in 50 of your customers, and that is all. If you want t ## Top-Rated Alternatives [ ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![AfterShip](https://images.g2crowd.com/uploads/product/hd_favicon/706f119421141e38aa63c9b8149eff41/aftership.svg "AfterShip") AfterShip 4.7/5(311) ](https://www.g2.com/products/aftership/reviews) [ ![FarEye](https://images.g2crowd.com/uploads/product/hd_favicon/99b7945d34059a2bc04ab6ae0f671c84/fareye.svg "FarEye") FarEye 4.8/5(324) ](https://www.g2.com/products/fareye/reviews) [ View All Alternatives ](https://www.g2.com/products/quadient-quadient/competitors/alternatives) LD Leah D. Office Administrator Small-Business (50 or fewer emp.) 6/29/2023 "Simple and easy" 5/5 What do you like best about Quadient? I like that we can utilize them for all of our shipping needs. Their products offer price-conscious solutions for any size business. It is easy to use and offers everything you might need to operate your business' shipping needs. Review collected by and hosted on G2.com. What do you dislike about Quadient? I think it is an easy, intuitive system with no flaws I have encountered. Our firm has been happy with everything we have encountered thus far. Review collected by and hosted on G2.com. What problems is Quadient solving and how is that benefiting you? We can handle all of our shipping needs in-house. So no more taking time to leave the office to address shipping issues. We can use our time more efficiently with Quadient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SD Sovit D. Mid-Market (51-1000 emp.) 9/25/2023 "Quadient Review" 5/5 What do you like best about Quadient? Quadient is a growing community which will help to create relationship between customer and service providers. Review collected by and hosted on G2.com. What do you dislike about Quadient? Everything is fine in Quadient but they can focus on integration other application with quadient which will help to quadient grow more and more. Review collected by and hosted on G2.com. What problems is Quadient solving and how is that benefiting you? It helps to communicate with new world of creating design or exploring with new technology. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TO Tim O. Small-Business (50 or fewer emp.) 6/28/2023 "Terrible experience" 0.5/5 What do you like best about Quadient? Not much. They make equipment and ship it when you order it. Review collected by and hosted on G2.com. What do you dislike about Quadient? First, rates have skyrocketed while service levels have decreased. They forced us to upgrade to equipment that does not work as well as our previous machine. And we had to pay far more. Then they notified us that some functions we had in the previous machine were no longer included. And the final straw, they removed our NEOPOST services and then offered to add them back at a crazy high rate. They have been rude and direct in their response sot our complaints. Review collected by and hosted on G2.com. What problems is Quadient solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SK Shahnawaz K. Mid-Market (51-1000 emp.) 5/19/2023 "Great application to provide user their digital communication marketing in less time" 5/5 What do you like best about Quadient? This application enables users to efficiently deliver their digital marketing communications in a shorter timeframe and make work space a better environment for development. Review collected by and hosted on G2.com. What do you dislike about Quadient? There is nothing dislike about the Quadient. Quadient is solving real world problem to minimise the paper work and make the world to have depends on digital to save the environment also. Review collected by and hosted on G2.com. What problems is Quadient solving and how is that benefiting you? Streamlining Communication: Quadient helps businesses streamline their communication processes by centralizing and automating the creation, management, and delivery of various types of customer communications, such as invoices, statements, letters, and marketing materials. This reduces manual effort, improves accuracy, and enhances the overall efficiency of communication workflows Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AF Ashley F. Mid-Market (51-1000 emp.) 6/13/2023 "Great service!" 3/5 What do you like best about Quadient? Provides great service for shipping needs! We as a company use a lot of this service to mail clients/workers items. Great tool! Easier then having a worker manual do this. Review collected by and hosted on G2.com. What do you dislike about Quadient? The expenses of the product and usage of this! Review collected by and hosted on G2.com. What problems is Quadient solving and how is that benefiting you? Keeping organized, and keeping everything manageable. Turnover of staff and this helps us stay productive. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JS Jason S. Manager Mid-Market (51-1000 emp.) 1/7/2023 "Don’t use this company!" 0/5 What do you like best about Quadient? One support person was helpful! But nothing worked and their company should not be able to do business. Review collected by and hosted on G2.com. What do you dislike about Quadient? Quadient/Neopost is a terrible company with decieitful sales and no accountability. Don't make the same mistake my company did! Don't be a guinea pig! Review collected by and hosted on G2.com. What problems is Quadient solving and how is that benefiting you? They were supposed to solve bulk mailing - but it was a trap and nothing worked! Waste of time and money. Look at Quadient reviews on BBB it's evident. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anthony I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony I.") AI Anthony I. Planner Enterprise (\> 1000 emp.) 6/26/2022 "No more printing hassles with Quadient" 4.5/5 What do you like best about Quadient? It allows us to print documents from any computer, even from any cell phone. It also allows you to configure printing, placing printing rules such as number of pages limit per computer and many other rules that are determined in the system. It also has a control panel where we can monitor the computers and devices connected to the network, the documents in queue, the number of pages and much more. Review collected by and hosted on G2.com. What do you dislike about Quadient? When there are many documents in queue, the system slows down and becomes cumbersome and does not allow to move to the next document to print, until the first one is cancelled and removed from the queue. I wish they would offer more printer configuration options, to be able to print to different types of printers and not just the models configured in the system. Their technical support did not respond diligently with the doubts we had at the beginning with the software configuration, so it took us time to get it up and running. Review collected by and hosted on G2.com. Recommendations to others considering Quadient: Without a doubt it is a software that I would recommend, because it has allowed us to be much more efficient with the company's resources, achieving great savings in the paper we buy. We are also more efficient and productive, printing our documents quickly. Review collected by and hosted on G2.com. What problems is Quadient solving and how is that benefiting you? We have had this software in the office for some time and have found it very useful to be able to print documents from any computer and even mobile devices that are configured within the platform. It is very easy to use and it certainly fulfills its function. Thanks to this software we can have much more control of everything that is printed within the offices, saving us a lot of money in paper invested in other activities that are not proper to the company. It has also allowed us to have more control and protection of our documents and information, since we can know what is printed from each computer or mobile device in the company. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") UP Verified User in Publishing Small-Business (50 or fewer emp.) 6/3/2021 "Good option but flawed." 4/5 What do you like best about Quadient? I like being able to weigh up and find different shipping options all in one place. I would say the upside of using Neopost/My Quadient is having your tracking information at your fingertips. Review collected by and hosted on G2.com. What do you dislike about Quadient? While this program is worth the use, it has issues. One being it is online rather than a dedicated program which would make life simpler as far too many times their site just isn't working. The site is often slow to work, and when upgraded, they often leave out shipping methods we use every day (Media Mail). All shipping methods available through the postal service should always be included. Tracking a package takes a very long time in their system so I often copy the tracking information and track outside their system. Review collected by and hosted on G2.com. Recommendations to others considering Quadient: Despite issues that Neoship occasionally have they are the best for USPS shipping. Other we've tried do not have the same capabilities and have never prompted us to consider leaving Neoship. Review collected by and hosted on G2.com. What problems is Quadient solving and how is that benefiting you? I have no idea what they are doing to resolve issues. Review collected by and hosted on G2.com. Show More 8/17/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 11/5/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Neopost isnt better than USPS" 3.5/5 What do you like best about Quadient? We like that its doest force us to lease the office. It simplified getting packages and mail out and prevented the occasional annoying trip to the post office to wait in line. Review collected by and hosted on G2.com. What do you dislike about Quadient? There were a lot of challenges to using it. The device used to weigh and price your mail was far from perfect. Many times it was unable to print the shipping label that was needed. Furthermore, the stamping feature was also a bit janky and rarely stamped your letter the first time. Review collected by and hosted on G2.com. Recommendations to others considering Quadient: If you have the patience to try a few times to get your mail stamped or a shipping label printed then this may be a good solution. But if you are close to a post office or have immediate access, then I wouldnt suggest neopost. Review collected by and hosted on G2.com. What problems is Quadient solving and how is that benefiting you? The problem that was solved initially was the ability to stamp and send out mail without needing to lease the office. It allowed for many employees to spend more time in the office and keep pace on their more important tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Carolina V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carolina V.") CV Carolina V. Office Manager Small-Business (50 or fewer emp.) 9/4/2019 "Technical Service when you need it! " 5/5 What do you like best about Quadient? Technical service at Neopost is nothing short or fast and reliable! Working for a small business that heavily relies on mailing solicitations, having working and effective machinery to do so helps us out! When we have issues with our folder inserter, an email to Neopost and technical service is scheduled within the next 2-3 business days! We could not be more satisfied with this. Review collected by and hosted on G2.com. What do you dislike about Quadient? There is not much dissatisfaction that I can say on behalf of Neopost. Their service on our office machine has always been greater than satisfactory! Review collected by and hosted on G2.com. What problems is Quadient solving and how is that benefiting you? With Neopost, we are able to be fast and effective use of our office supplies. We are solving marketing effectiveness. Getting our business rolling with the use of our resources at a greater rate then average has proven to be beneficial for us. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Categories on G2 [Shipping](https://www.g2.com/categories/shipping) ##### Explore More [Top ticketing apps for corporate events](https://www.g2.com/discussions/top-ticketing-apps-for-corporate-events)[Best field service management software for small business](https://www.g2.com/discussions/what-s-the-best-field-service-management-software-for-a-small-business)[What are the most popular payroll software options?](https://www.g2.com/discussions/what-are-the-most-popular-payroll-software-options) [Top API tools for enforcing security policies](https://www.g2.com/discussions/top-api-tools-for-enforcing-security-policies)[Best value software for marketing data analysis](https://www.g2.com/discussions/best-value-software-for-marketing-data-analysis)[Pros and Cons Details](https://www.g2.com/products/quadient-quadient/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)