---
title: Quadient Reviews
meta_title: 'Quadient Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 22 reviews by the users' company size, role or industry to
  find out how Quadient works for a business like yours.
aggregate_rating:
  rating_value: 2.4
  review_count: 22
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Supply Chain & Logistics
  url: https://www.g2.com/categories/supply-chain-logistics
---

# Quadient Reviews
**Vendor:** Quadient  
**Category:** [Shipping Software](https://www.g2.com/categories/shipping)  
**Average Rating:** 2.4/5.0  
**Total Reviews:** 22
## About Quadient
Quadient offers a comprehensive suite of software solutions designed to enhance mailing, shipping, and logistics operations for businesses of all sizes. These solutions streamline processes, improve efficiency, and ensure compliance with regulatory standards. Key Features and Functionality: - Docsecure: A cloud-based application that ensures mail piece integrity for folder-inserter users. It records the preparation of all mail pieces, ensuring that incomplete mail sets are completed before mailing. This helps businesses meet regulatory compliance requirements and secure personal information during the mail preparation process. - MAS - FUSION: A state-of-the-art software system for mailing, shipping, and logistics. It offers features such as postage accounting by cost center, high-volume shipping and mailing management for distribution centers, and desktop shipping solutions for multiple locations. - myEquipment E-Services: This service allows remote communication with Quadient through the mailing system console. It enables users to update postal rates, download software or feature upgrades, and analyze system performance, thereby simplifying the use and maintenance of mailing systems. Primary Value and Solutions Provided: Quadient&#39;s software solutions address the complexities of modern mailing and shipping operations by automating processes, ensuring data security, and maintaining compliance with regulatory standards. By integrating these solutions, businesses can achieve greater operational efficiency, reduce manual errors, and enhance the security of their communications. This leads to cost savings, improved customer satisfaction, and a more streamlined workflow.



## Quadient Pros & Cons
**What users like:**

- Users find Quadient **easy to use** for managing large volumes of mail efficiently and effectively. (1 reviews)
- Users appreciate the **easy integrations** of Quadient, enabling quick and efficient coding assistance through a friendly UI. (1 reviews)
- Users enjoy the **excellent user interface** of Quadient, which encourages coding integration with its fast assistance. (1 reviews)

**What users dislike:**

- Users express frustration over Quadient&#39;s **poor customer support** , facing delays, unresponsive communication, and complicated billing issues. (3 reviews)
- Users face significant **shipping issues** with Quadient, including slow service and unresponsive customer support complicating their experience. (2 reviews)
- Users are frustrated with **extra charges for customer limits** and prolonged approval processes that hinder their experience. (1 reviews)
- Users are frustrated by **label issues** due to misinformation about label compatibility, leading to a feeling of being trapped. (1 reviews)
- Users are frustrated by Quadient&#39;s **limited customer access** , facing fees and long wait times for increases. (1 reviews)
- Long Waiting Time (1 reviews)
- Users face **order management issues** , experiencing frustrating contract extensions and poor customer support when fixing their machines. (1 reviews)
- Users experience **return issues** with Quadient, facing delayed billing and unresponsive customer service when seeking help. (1 reviews)


## Quadient Discussions
  - [Scott](https://www.g2.com/discussions/31147-scott) - 1 comment, 1 upvote

- [View Quadient pricing details and edition comparison](https://www.g2.com/products/quadient-quadient/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-20+06%3A31%3A46+-0500&secure%5Bsession_id%5D=28bf90a3-5d47-45fc-bacb-12b7b7b50046&secure%5Btoken%5D=c9913c32ae37df488d9772b6bd2605c1bc3af369690604e8e5640f551c2049a3&format=llm_user)

## Quadient Features
**Labels**
- Label Printing
- Return labels
- Bar codes

**Order management**
- Order tracking
- E-commerce integrations
- Manage orders
- Order Status

**Carrier and rate management**
- Quick rate comparison
- Vendor availability
- Flat rate services

**Inventory management**
- Low stock alerts
- Automated inventory orders
- Assign suppliers

**Reports**
- Shipment reports
- Inventory reports
- Unshipped products

## Top Quadient Alternatives
  - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (579 reviews)
  - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (309 reviews)
  - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.7/5.0 (289 reviews)

