Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Fast, Reliable Customer Outreach"
5/5
What do you like best about Quadient Accounts Receivable?

the system is fast and reliable to be able to reach out to cusotmers Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

there could be better reporting options and metrics Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for your review! It's great to hear that Quadient Accounts Receivable is helping you keep track of customer accounts more effectively and that you find the platform to be fast and reliable. We appreciate your feedback on the reporting options and metrics, and we will share these insights with our team. Thank you for choosing Quadient AR!

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"User-Friendly, Easy to Implement, and Great Value"
4/5
What do you like best about Quadient Accounts Receivable?

It does exactly what we need it to do. Very user friendly, easily to implement and good pricing. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

I wish you can do custom email labels instead of the default ones. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for your review! We're thrilled to hear that you find Quadient Accounts Receivable user-friendly, easy to implement, and beneficial for your collection targets. We appreciate your feedback about the custom email labels and will consider it for future enhancements. Thank you for choosing Quadient!

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"User-Friendly but Needs Speed Improvement"
5/5
What do you like best about Quadient Accounts Receivable?

I find Quadient Accounts Receivable to be very user-friendly, which makes handling tasks much easier for me. The initial setup was very easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

The speed Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for sharing your feedback on Quadient Accounts Receivable and for taking the time to update your review! We're thrilled to hear that you find Quadient AR user-friendly and that it's simplifying accounts receivable tasks. It's also great to hear that the initial setup process was very easy. We'd love to understand more about your feedback regarding speed. If you're still experiencing issues, please reach out to us with more detail so we can look into it. Thank you for choosing Quadient AR!

Verified User in Package/Freight Delivery
UP
Verified User in Package/Freight Delivery
Mid-Market (51-1000 emp.)
"Easy to Find Everything"
4/5
What do you like best about Quadient Accounts Receivable?

The ease at which you can find things on the site Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

The syncing issues that have been popping up for us Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for your review! We're glad to hear that you find Quadient Accounts Receivable easy to navigate. We apologize for any syncing issues you've experienced and would like to help resolve them. Please reach out to our support team for assistance. Thank you for choosing Quadient AR!

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Best AR Collection Program I have ever used"
5/5
What do you like best about Quadient Accounts Receivable?

I love that as a member of the Collection team and responsible for 50M a month to collect that I am able to post Promise to pay. Check where I am for the month on my goals and send statements to customers. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

The only thing I do not like is the line items Yaypay makes for P2P. Our customers pay maybe 50-75 invoices at a time. I would like to see just one notification at the bottom of the customer with all the invoices listed and the total instead of a line item for each invoice. Review collected by and hosted on G2.com.

MM
Michelle M.
Credit Manager
Small-Business (50 or fewer emp.)
"An excellent addition to your Credit & AR Team!"
5/5
What do you like best about Quadient Accounts Receivable?

The platform is easy to navigate, user friendly and allows some custom features to align with your business needs. The ability to locate and store important notes and account related documents all in one place contributes to efficient processes to manage your time effectively. The ability to create/update custom templates helps to add that business touch to help provide clear communication to your customer. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

There is not anything I can comment on regarding dislikes, we are extremely pleased with our experience with this product. Review collected by and hosted on G2.com.

Marilyn T.
MT
Marilyn T.
Accounts Receivable Supervisor
Small-Business (50 or fewer emp.)
"accounts receivable supervisor."
5/5
What do you like best about Quadient Accounts Receivable?

I think this program has been super helpful in keeping things organized and customers informed. Super user friendly and customer friendly. I LOVE IT. I use it every day. CUstomer support is helpful when we have any glitches. Impletation was smooth and we had alot of help with everything. All accounts were integrated smoothly with minimal issues. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

Conversations in communicaton are not grouped. But overall the inbox is good just needs tweeking. Review collected by and hosted on G2.com.

PY
Pooja Y.
Senior Specialist 2
Enterprise (> 1000 emp.)
"Best tool for accounts receivables management"
5/5
What do you like best about Quadient Accounts Receivable?

It is really smooth to navigate and maintain the customer information. Be it automated dunning or tracking the promise to pay for a customer. Yaypay really makes our life easy through its modern ways of working on receivables line items. It is easy to use when it comes to maintain the logs and perform your to-do tasks.We find it really easy to implement new ideas in yaypay when it comes to make things work through our way. We use it really frequent when it comes to month end and daily tasks. The integration between Yaypay and other ERP tool is also commendable. the customer support is also easy accessible and is non responsive. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

Yaypay is fantastic in its approach however the only hiccup wih Yaypay is that it does not bring the old feature again once it updates its software. Review collected by and hosted on G2.com.

KG
Kanishka G.
Accounts Receivable Specialist
Enterprise (> 1000 emp.)
"It is smooth and user-friendly"
5/5
What do you like best about Quadient Accounts Receivable?

Quadient Accounts Receivable by YayPay has several standout features that many users appreciate, but one of the best aspects is its focus on automation and efficiency. The platform offers advanced automation tools for managing accounts receivable processes, such as automated invoice creation, payment reminders, and reconciliation. This can significantly reduce manual work, minimize errors, and improve cash flow management.

Another key feature is its data analytics capabilities. YayPay provides insights into payment trends, customer behavior, and overall accounts receivable performance. This can help businesses make informed decisions and optimize their credit and collections strategies.

The integration with various ERP and accounting systems is also noteworthy, as it helps streamline processes and ensures that data is consistent across platforms. Overall, its combination of automation, analytics, and integration makes it a powerful tool for improving the efficiency of accounts receivable management. It is user friendly and easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

Nothing, It is very smooth and user-friendly. This can be incredibly valuable for optimizing credit and collections strategies. Review collected by and hosted on G2.com.

Sushmita P.
SP
Sushmita P.
Lead, Accounts Receivable
Mid-Market (51-1000 emp.)
"Review on our Collections tool Quadient Accounts Receivable by YayPay"
5/5
What do you like best about Quadient Accounts Receivable?

It is a user-friendly tool and the best part about working is that understanding the features is not rocket science. It has all the necessary and important functions that we need in our collections process. It makes our life easier in so many ways. It has helped us reduce the duplicity and save our time. We use YayPay as the main tool and all our major work is done on this. We can send emails to our customers using the templates saved in YayPay. It makes it more amazing how we can support our customers and resolve their daily queries and disputes only by working on YayPay. If we need any more features, all we have to do is reach out to YayPay team and they help us implement the request. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

We do not feel there is any reason for us to dislike YayPay. Review collected by and hosted on G2.com.