Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"User friendly"
4.5/5
What do you like best about Quadient Accounts Receivable?

It is user friendly and intuitive, the automatic reminders are a great help, we can easily update our notes, promises to pay, disputes. We can aslo apply cash from credit cards. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

It should be easier and more intuitive to separate invoice submissions and payment reminders, with a separate recipient & workflow. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for taking the time to update your review! We're thrilled to hear that Quadient Accounts Receivable is helping you with automatic reminders, applying payments received by credit card, as well as updating notes, promises to pay, and disputes. It's also great to know that you find Quadient AR user-friendly and intuitive. We appreciate your feedback about separating invoice submissions and payment reminders, and we will take this into account for future enhancements. Thank you for choosing Quadient!

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"JR"
5/5
What do you like best about Quadient Accounts Receivable?

It makes accounts receivable work and day-to-day life easier. it has greatly improved managing my workflow. great to discover i can download data immediately Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

i´d like that invoices and payments are displayed together to reconcile easily from an accounts payable point of view Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for your review! We are glad to hear that Quadient Accounts Receivable has made your day-to-day AR operations easier, and that it has greatly improved your workflows. It's amazing to hear that Quadient AR has saved you a lot of time and money! We appreciate your feedback on the display of invoices and payments and will share this insight with our team. Thank you for choosing Quadient!

Verified User in Wholesale
EW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Automates Customer Communication and Makes Payments Easy"
4.5/5
What do you like best about Quadient Accounts Receivable?

It automates the routine communication with customers and it also facilitates the payment process for the customer Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

The cash application process did not work for us. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for sharing your feedback on Quadient Accounts Receivable! We're thrilled to hear that you appreciate the automation of customer communication and the ease of payment processing. We apologize for the issues you experienced with cash application. We'd love to investigate this matter further to ensure a smoother experience for you in the future. If you have any additional details or would like us to follow up, please feel free to reach out to your CSM. We value your business and are committed to providing solutions that benefit you. Thank you for choosing Quadient.

Toni S.
TS
Toni S.
Collections Specialist
Enterprise (> 1000 emp.)
"Aging Reports and Task Management Made Easy"
5/5
What do you like best about Quadient Accounts Receivable?

I like that I can export an aging report. I also like that I can set tasks and review payments and adjustments. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

There’s a noticeable time lag when connecting with Intacct to pull updates. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Toni, thank you for sharing your feedback on Quadient Accounts Receivable! We’re pleased to hear that you are finding value in our aging reports, task management features, and invoice age buckets. We apologize for any inconvenience caused by time lags when connecting with Intacct and appreciate you bringing this to our attention. We’ll be sure to share your feedback with our team as we continue to improve. If you have any additional concerns or need assistance, please don’t hesitate to reach out to our support team. Thank you for choosing Quadient AR!

Verified User
G
Verified User
"Easy to Use with Comprehensive Features"
5/5
What do you like best about Quadient Accounts Receivable?

I find Quadient Accounts Receivable easy to use, which is important to me. The whole system is very useful, particularly appreciating the workflow, global rules, reporting, and UX design. It's really good. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

I like it. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for sharing your positive experience with Quadient Accounts Receivable! We're pleased to hear that you find Quadient AR easy to use, and that the workflows, global rules, reporting, and UX design have been beneficial for you. It's great to hear that Quadient has made a difference in managing and streamlining your billing and invoicing processes. Thank you for choosing Quadient!

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Very User-Friendly Tool That Needs No Specialized Training"
5/5
What do you like best about Quadient Accounts Receivable?

The tool is very user friendly and doesn't require any specialized training. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

At times workflow emails doesnt trigger on scheduled time. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for your review! We're glad to hear that you find Quadient Accounts Receivable user-friendly and easy to use. It's great to know that you are now able to view correct aging with Quadient AR. We apologize for the issue with the workflow emails not triggering on scheduled time at some periods and will look into this to ensure a smoother experience for you. Thank you for choosing Quadient!

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Easy Client Organization and Clean Collection Notes"
4.5/5
What do you like best about Quadient Accounts Receivable?

Being able to organize clients by category and keep clean collection notes Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

Journal Entries appearing on client statements Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for your review! We're thrilled to hear that you appreciate the easy client organization and that reporting is much easier and less manual with Quadient Accounts Receivable. We appreciate your feedback on journal entries appearing on client statements and will share this with our team. Thank you for choosing Quadient AR!

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Powerful Client Insights and Automated Reminders"
4/5
What do you like best about Quadient Accounts Receivable?

Can analyze client rating, download aging report, and send automatic reminders Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

Sometimes invoices do not sync from intacct to yaypay Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for your review! We're thrilled to hear that you appreciate the client insights, aging reports, and automated reminders in Quadient Accounts Receivable. Thank you for your feedback regarding invoice syncing, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve our integration processes to ensure a seamless experience for our users. If you continue to experience issues, please reach out to our support team so we can assist you further. Thank you for choosing Quadient AR!

Verified User in Accounting
IA
Verified User in Accounting
Enterprise (> 1000 emp.)
"AR Made easy"
5/5
What do you like best about Quadient Accounts Receivable?

I like it because it is easy to use and easy to track information Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

I wish I could intergrate this product with SAP that I also use. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for your review! We’re glad to hear that you find Quadient Accounts Receivable easy to use and effective for tracking everything in one place. Quadient AR does offer integrations with SAP ERP products, and if you need any assistance, please don’t hesitate to reach out to our team—we’re here to help enhance your experience.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great Automated Workflows, Customization, and a Friendly UI"
4.5/5
What do you like best about Quadient Accounts Receivable?

The automated workflows and customization possibilities are great features along with the friendly UI. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Receivable?

The impossibility to export some reports like Completed Tasks. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Receivable

Thank you for sharing your positive feedback about Quadient Accounts Receivable! We're thrilled to hear that you appreciate the automated workflows, customization options, and user-friendly interface. We appreciate your feedback on report exports, and we will pass these insights along to our team for their review. Thank you for choosing Quadient AR!