the automation is very helpful at eliminating a lot of paperwork Review collected by and hosted on G2.com.

how long it takes for invoices to be ready to export Review collected by and hosted on G2.com.

Sage AP Automation streamlines and automates the entire accounts payable workflow within Sage ERP, enhancing accuracy, visibility, and control from purchase order to payment. Review collected by and hosted on G2.com.

Settlement Times for Quadient AP Payments after payment is released takes too long and vendors have a bad experience trying to set up ACH. While they are willing to complete the necessary forms, they mentioned that REPAY is requesting three additional documents - documents they do not have and have never been asked to provide in the past. Several of our vendors have expressed frustration with the ACH setup process, stating that REPAY's requirements are making it unnecessarily difficult to receive payments by ACH. Review collected by and hosted on G2.com.

The team was great to work with. They kept in constant contact, and were there whenever I had any questions with quick replies. Also, the system is very user-friendly and intuitive. The implementation process was also super quick and painless! Integrated perfectly with our current finance database. Review collected by and hosted on G2.com.

The 1 thing I would recommend for improvement would be a quicker read of invoices sent to the system. We had to wait about a day to be able to process the invoices read by the system (not entered manually), so that was an adjustment for us. Review collected by and hosted on G2.com.

We like the smart capture, it saves so much time. Review collected by and hosted on G2.com.

It's working well for us now, so there's not much we don't like about it. Overall, I would just say that implementation took longer than expected. Review collected by and hosted on G2.com.

I enjoy using the software because it's incredibly user-friendly and helps me save valuable time. It eliminates data entry errors, streamlines the approval process, and makes my workflow much more efficient overall Review collected by and hosted on G2.com.

Implementation process to sync with Sage 100 was confusing and took a few meetings to figure out what needs to be done. Tickets sometimes take too long to solve the problem. Review collected by and hosted on G2.com.

The platform is really user friendly and easy on the eye. Implementation was thorough and the approval workflows we set up were complicated but work very well in the background. It rarely requires any kind of constant attention or troubleshooting. I was worried that it would be hard to build in the level of complexity with budgets, entities, workflows and have seperate concurring approvals for Purchase Orders and Invoices but Quadient have successfully built that for us, to match our company approval structure. Very pleased so far!

Also very pleased with the level of technical and commercial support I've received. Never more than an email/phone call away and never really been told there isn't a solution to my problem. Given this is something that is used by the whole company and every day, it's very satisfying that it works as well as it does. Review collected by and hosted on G2.com.

The only downside I would say is the connection with Netsuite. At a basic level, it works very well and I do appreciate most of the issues are due to Netsuite's functionality but it would be great to be able to add amortization schedules and have Beanworks work with Netsuite's addons too. Review collected by and hosted on G2.com.

The User Interface is easy to understand and makes tracking where PO's and invoices are sitting within the approval process very clear.

The software builds a clear link between PO's and the invoices.Providing the supplier puts the PO number on the invoice, the software will automatically link the draft invoice with the PO.

User are able to see clearly what is outstanding for them to review rather than having invoices stuck in inboxes, approvals missed etc.

Good account and support team. Review collected by and hosted on G2.com.

Below updated on 29/1/25 following initial review on 5 November 2024.

There was a previous bug which meant that invoices regularly failed to export from Beanworks into Xero. Approximately one month ago this bug was fixed and the link between the two is now working well.

OCR on the basic package captures very little information. We previously used the forwarding email address for processing invoices in Xero and I would say that this software captures no more information than that did (and that was free). If you were previously typing in invoices, I would imagine that this software will still save you time in the long run.

For those that are used to holding PDF's of the invoices within Xero, the PDFs are not exported from Quadient and are not attached as PDF's to the transaction. Instead, if you open the Bill in Xero, it gives a hyperlink to take you back to Quadient. This is very frustrating if you're used to being able to refer to the invoice when reviewing things like Aged Payables where you can preview the PDF of the invoice directly from the Aged Payables / Bill to Pay report.

The way that the system deals with VAT seems illogical in terms of its claim of "streamling liability accruals".

The core premise is good and if they addressed some of these issues, I feel they'd have a big impact on the effectiveness of the software for what I'd imagine is not much effort. Review collected by and hosted on G2.com.

It makes us more productive as company and makes audits easy as it keeps an audit trail Review collected by and hosted on G2.com.

If it can tell us who send an email of an invoice or anything I think that will be nice Review collected by and hosted on G2.com.

Easy to use and not so complicated with minimum features in a good way Review collected by and hosted on G2.com.

Less customer support. There is no way we can call customer support and talk to them. The only way we can contact them is through a ticket. Review collected by and hosted on G2.com.

Unfortunately, we are unable to utilize all features it has to offer since our needs are basic. Quadient is able to meet our budget. Overall, service was good. Review collected by and hosted on G2.com.

We are unable to utilize the AP automation because our business operations are specific. We end up with manual enters but that's ok. Review collected by and hosted on G2.com.