LG
Lawrence G.
Mid-Market (51-1000 emp.)
"Reliable and User-Friendly Financial Tracking"
4.5/5
What do you like best about Quadient Accounts Payable?

I like the ease that Quadient Accounts Payable gives me to review all invoices for the entire year and the ability to track them down with no problems. It helps me to track my finances more easily, and I can see everything lined up as the time they're coming in, date for date. The initial setup was relatively easy, and I'd give it a seven or eight out of ten. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

N/A Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that you find Quadient AP reliable and user-friendly for tracking your finances. We're glad the setup was easy for you and that it has simplified your invoice review process. Thank you for choosing Quadient!

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Purchase & Invoice Module That Streamlines Workflow and Approval Routing"
5/5
What do you like best about Quadient Accounts Payable?

We use Purchase and Invoice Module. It guides us through workflow setup, PO-to-invoice matching, coding accuracy, and approval routing Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Vendor change is a big deal since it needs to be synced with Sage 50, especially adding a new vendor.

We still have a problem that an manager can approve his own PO automatically, so we have to create different approval channel to solve this problem Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that the Purchase and Invoice Module has been beneficial in guiding you through workflow setup and approval routing. We apologize for the challenges you’ve experienced with vendor changes related to the Sage 50 sync, and we will share this feedback with our team for improvement. We appreciate you highlighting the concern around managers being able to approve their own POs—we will pass this along as well as we continue to enhance our solution. Thank you for choosing Quadient AP!

LC
Lizette C.
Training and Project Manager
Mid-Market (51-1000 emp.)
"Easy to Use, Smooth Financial Software Integration"
5/5
What do you like best about Quadient Accounts Payable?

It’s very easy to use and integrates smoothly with our financial software. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I do not have any negatives aspects, so far. All our inquiries have been resolved. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Lizette, thank you for sharing your experience with Quadient Accounts Payable! We are thrilled to hear that you are enjoying the ease of use and seamless integrations. We are delighted that Quadient AP has helped you speed up your processes and organize your information efficiently. Thank you for choosing Quadient!

Ellyn M.
EM
Ellyn M.
Mid-Market (51-1000 emp.)
"Fast, Efficient, and Paperless AP Solution"
5/5
What do you like best about Quadient Accounts Payable?

I really like the speed of Quadient Accounts Payable and how it keeps all the information stored, like all the vendors, codes, and programs. It's super fast and can store all my POs for years, which is really helpful. It also makes my work more efficient and I don’t have to deal with paper ones anymore. Overall, it’s fast and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I don't have anything I dislike Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Ellyn, thank you for sharing your positive experience with Quadient Accounts Payable! We’re delighted to hear that Quadient AP has helped you go paperless while delivering speed and efficiency. Thank you for choosing Quadient!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Time-Saving Invoice Automation, But Setup and Multi-Province Taxes Need Work"
2.5/5
What do you like best about Quadient Accounts Payable?

I liked this because it automates invoice processing, which saves time and reduces manual work. In particular, it scans the invoice to capture the invoice details, so I don’t need to enter them manually. It also helps me track the invoice status, whether it’s pending, in approval, or already processed. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

It took a really long time for our organization to set up the system. Also, if an organization operates in a single province, it works well; otherwise, it becomes more manual work. Since it has only one province’s tax set by default, we had to calculate the rest of the taxes manually, which created additional manual work. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your experience with Quadient Accounts Payable. We're happy to hear that Quadient AP's invoice processing automation has saved you time, improved invoice status tracking, and reduced manual work. We apologize for the inconveniences you faced during the setup process, and we appreciate your feedback on multi-province taxes. Your feedback is valuable, and we will work on improving these aspects to provide a better experience. If you need any assistance or have further feedback, please feel free to reach out to our support team at ap.support@quadient.com.

Brandon M.
BM
Brandon M.
President
Mid-Market (51-1000 emp.)
"Quadiant AP - Beanworks - Unreliable QuickBooks Desktop Sync and Nonexistent Support"
0.5/5
What do you like best about Quadient Accounts Payable?

Can save time processing invoices and getting approvals. Gives project managers the ability to see invoices affecting their projects. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Syncing with Quickbooks desktop is unreliable. Customer service and support for fixing issues is non existent. We have had a pending ticket for over a month with very little communication from Quadiant. We keep getting told that the ticket will be escalated to support team, but there is no response.

Due to this I would recommend you stay away from this solution. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

We apologize for the inconvenience you’ve experienced with the QuickBooks Desktop sync and support times. We are committed to resolving this for you and would like the opportunity to look into your concerns further. Please contact us at ap.support@quadient.com, and our technical team will review your issue and work to assist you. We also encourage you to reach out to your Customer Success Manager, who can help ensure your issues are addressed.

Thank you for highlighting the time-saving and visibility benefits that our solution provides. We truly appreciate your feedback, as it supports our ongoing commitment to continually enhance the experience for our customers.

TK
Tarveen K.
Financial Reporting Manager
Mid-Market (51-1000 emp.)
"Time-Saving Automation with Cost Benefits"
4/5
What do you like best about Quadient Accounts Payable?

I like how Quadient Accounts Payable Automation by Beanworks saves a lot of time with its automated coding and workflows set up for approvals. The automated progression of invoices and expenses is a major advantage compared to a manual paper trail. It's a real time saver, and having all the historical data available makes it easier to see history. I also appreciate the integration with SAGE Intacct as our GL system, which saves a lot of time compared to doing manual journal entries. Switching to the expense module from Concur was a good decision because it offers a cheaper cost and allows us to perform expense and invoice processing on a single platform. The initial setup was pretty seamless as well. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I find that coding could be done a bit faster. Also, the response time for any ticket should be faster, especially regarding Corpay. If a payment needs to be reissued due to a missing payment, the turnaround time is 3-5 days, which leads to vendor frustration. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your positive experience with Quadient Accounts Payable Automation! We're thrilled to hear that our solution has saved you time and streamlined your AP processes. We appreciate your feedback on areas for improvement, such as faster coding and ticket response times. We have passed this feedback along to our team.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Multi-Department Online Coding That Eliminates Paper and Missing Invoices"
4.5/5
What do you like best about Quadient Accounts Payable?

Having the ability to have several different departments and our managers coding them online is a huge benefit. It eliminates all our paper printing and missing invoices Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

There a few features, which make sense for larger organizations, but can be difficult for smaller organizations. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your experience with Quadient Accounts Payable! We're pleased to hear that Quadient AP has helped streamline your approval process, enabled efficient multi-department coding, and reduced the challenges associated with paper invoices and lost documents. We also appreciate your feedback regarding our feature set, and if there are specific features or enhancements you'd like to discuss further, we encourage you to reach out to our Support team or your Customer Success Manager. Thank you for choosing Quadient!

Kavin P.
KP
Kavin P.
Consultant
Small-Business (50 or fewer emp.)
"Streamlined AP Management with Intuitive Interface"
5/5
What do you like best about Quadient Accounts Payable?

I like the simple interface of Quadient Accounts Payable, as it makes managing invoices through the portal easy and time-saving for our team. The email updates are helpful too. Quadient also offers more automation and a better user interface compared to what we used before. The set-up process was very easy. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Nothing at this time. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Kavin, thank you for sharing your positive experience with Quadient Accounts Payable! We're delighted to hear that you find the interface intuitive and that invoice management is easy and time-saving for your team. It's also great to know that you had a positive experience with the set-up process. If you ever have any questions or need assistance, please don't hesitate to reach out.

MB
Martha B.
Accounting
Mid-Market (51-1000 emp.)
"Easy to Navigate, Clear, and Easy on the Eyes"
4.5/5
What do you like best about Quadient Accounts Payable?

I like that it’s easy to navigate, clear, and easy on the eyes. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I don’t like the EFT payment form. It would be much better if I could enter the banking information directly into the system instead. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Martha, thank you for sharing your experience with Quadient Accounts Payable! We're glad to hear that you find Quadient AP easy to navigate and visually appealing. We appreciate your feedback about the EFT payment form and will take it into consideration for future improvements.