Amanda K.
AK
Amanda K.
Mid-Market (51-1000 emp.)
"Efficient Invoice Processing, Needs Better Sage Syncing"
5/5
What do you like best about Quadient Accounts Payable?

I like how Quadient Accounts Payable makes adopting and closing our purchase orders easy and allows us to track them effectively. The information being pre-filled is also a significant benefit that helps with processing times. Additionally, I appreciate the customer service support; Mohit, our customer service representative, was very helpful and resolved some issues during a phone call. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Sometimes our purchase orders do not sync with Beanworks through Sage, and we have to open tickets. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Amanda, thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that Quadient AP has been beneficial for your purchase order management and processing times. We appreciate your kind words about our customer success representative, Mohit, and we will be sure to pass the message along to him. We apologize for any inconvenience you've experienced with syncing purchase orders through Sage. We understand the importance of seamless integration and will investigate this issue further. Thank you for choosing Quadient!

Adam B.
AB
Adam B.
AP & Payroll Specialist
Mid-Market (51-1000 emp.)
"Great software for AP, but has it's limitations"
4/5
What do you like best about Quadient Accounts Payable?

It automates our AP very well, it saves times entering invoices. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Reports could be better, ease of use could improve as well. The autocapture always needs to be reviewed, it cannot be trusted Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Adam, thank you for taking the time to update your review of Quadient Accounts Payable! We're thrilled to hear that it has been beneficial in automating your AP processes and saving you time. We appreciate your input on areas for improvement, such as reports and autocapture. Your comments will be shared with our team. We're glad to hear that Quadient AP has helped streamline your invoice approvals and prevent fraudulent payments. If you have any more suggestions or need further assistance, please feel free to contact us. Thank you for choosing Quadient!

SE
Stacy E.
Accounts Payable Administrator
Small-Business (50 or fewer emp.)
"Smart Coding from Previous Invoices Makes Billing Easy"
4.5/5
What do you like best about Quadient Accounts Payable?

I like the coding function and that you can "smart code" from previous invoices. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

We were told in the beginning that there would be a function for expenses that would calculate mileage and that has not happened. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Stacy, thank you for sharing your feedback on Quadient Accounts Payable! We're thrilled to hear that you find the smart coding feature helpful in Quadient AP. We apologize for any miscommunication regarding the mileage expense function. We will ensure your feedback is shared with the appropriate team for further review. Please feel free to reach out to Italo or our support team for any assistance you may need. Thank you for choosing Quadient!

EA
Evans A.
Small-Business (50 or fewer emp.)
"Seamless Process Migration, Simplified Workflow"
5/5
What do you like best about Quadient Accounts Payable?

I like that with Quadient Accounts Payable there's no need for physical files, making the process more efficient and less cluttered. The simplified workflow and approval process is a big advantage, as it helps streamline our operations. Auto capture and approval notifications are also features I appreciate because they enhance the efficiency of our accounts payable operations. Additionally, the seamless process migration and integration make the setup easy and effective. Overall, it perfectly fits our centralized accounts payable processing needs. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Credit card reconciliation and unable locking closed or passed periods Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Evans, thank you for sharing your positive experience with Quadient Accounts Payable! We are thrilled to hear that our solution has helped streamline your AP operations, enhance efficiency, and eliminate the need for physical files. It's great to hear that you had a easy setup experience, and that Quadient AP fits your centralized AP processing needs. We appreciate your feedback about credit card reconciliation and period locking, and we will share these insights with our team for further enhancements.

CH
C. H.
Accountant
Small-Business (50 or fewer emp.)
"Straightforward and User-friendly. I like the layout of the software. "
5/5
What do you like best about Quadient Accounts Payable?

The AP Automation is easy to use and all members of the Accounting team find it straightforward. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Our Accounting team did submit a product request for an additional Pending Approval Status. Our rep let us know that it is currently with your Product team and may be integrated into the Product Roadmap if a greater demand from your customer base is seen. Review collected by and hosted on G2.com.

Response from Marianna Cherniuk of Quadient Accounts Payable

Thank you for the amazing review of our Quadient Accounts Payable Automation by Beanworks. We are delighted to know that you have such a positive experience with the software and appreciate your kind words about our helpful Support Help Center.

Your suggestion for improved payment term syncing is much appreciated and will be discussed with our team. We always strive to refine on existing features and would love to hear any additional feedback you may have! Your satisfaction is important to us and we are glad that the benefits from using this software are evident in your business. Thank you again for your fantastic review!

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"User-Friendly NetSuite Integration, But Smart Code Is Slow and Pricey"
3.5/5
What do you like best about Quadient Accounts Payable?

It integrates with netsuite and is user friendly Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

The smart code takes a long time to process and invoice, usually we have to wait until the next day and even then it does not code everything. I also think the price we are paying is high for what the system does. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your experience with Quadient Accounts Payable. We're pleased to hear that the seamless integration with NetSuite and the platform's intuitive interface have delivered value for your team. It's especially rewarding to know that Quadient AP has helped improve visibility and control over your invoice approval process.

We apologize for any inconvenience caused by processing times. While processing speeds can be influenced by factors including transaction volume, integration settings, and ERP synchronization schedules, we recognize the impact delays can have on day-to-day operations. Feedback like yours helps us continue to identify opportunities for improvement, and we will be sure to share your comments with our product team. Thank you for choosing Quadient!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"User-Friendly Admin Setup That Adapts Easily to Staff and Policy Changes"
4/5
What do you like best about Quadient Accounts Payable?

It is fairly user friendly and from an admin perspective relatively easy to set up and make adjustments as staff and policy changes. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

We have a sync to NetSuite and would like the documents to flow to NetSuite. If we are working in NetSuite and need to view the backup we need to go back to Quadient. A source of frustration. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your experience with Quadient Accounts Payable! We’re delighted to hear that you find the platform user-friendly, easy to set up, and flexible when adapting to staff and policy changes. It’s also great to know that the approval workflows are meeting your needs. We appreciate your feedback regarding switching between Quadient and NetSuite when viewing documents, and we apologize for any inconvenience this may cause. Our team is actively working to enhance the integration and make this process more seamless, and your insights are invaluable in helping us improve. If you have any additional suggestions or need assistance, please don’t hesitate to contact our support team. Thank you for choosing Quadient!

Trevor F.
TF
Trevor F.
Life Insurance Agent - License #3134168
Small-Business (50 or fewer emp.)
"Review of Quadient Accounts Payable Automation by Beanworks"
4.5/5
What do you like best about Quadient Accounts Payable?

The team found some new ways and areas in our business that Quadient Accounts Payable could be implemented, making the software that much more reliable for use. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I found no areas needing significant improvement so far. Keep up the great work! Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Trevor, thank you for taking the time to update your review of Quadient Accounts Payable! We're thrilled to hear that Quadient AP has been beneficial for your business and that it has helped streamline and organize your invoice tracking process. It's great to know that you find it reliable and that you've found new ways to implement Quadient AP in your business. Thank you for choosing us!

Claude B.
CB
Claude B.
Paymaster and accounting tech. (in charge of Sage APA)
Small-Business (50 or fewer emp.)
"Simple, Capable Platform That Streamlines Invoicing"
4/5
What do you like best about Quadient Accounts Payable?

Simplicity and what the platform can do. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I’d like to know how long it takes for an invoice to go through the AI, and how long it takes to send the data into Sage 300. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Claude, thank you for sharing your experience with Quadient Accounts Payable! We're glad to hear that you find Quadient AP simple, and that it has transformed your AP processes. We appreciate your feedback on the AI processing time for invoices and data transfer to Sage 300. We’ll share this feedback with our team to support potential product enhancements, including improving visibility of this information within the platform. Thank you for choosing Quadient!

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Complex setup and slow customization overshadow convenient invoice approvals"
1.5/5
What do you like best about Quadient Accounts Payable?

Once the approve channels were set up, A/P invoices would be automatically sent to the approver. Convenient. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Concept of Organ Unit etc., for setting up. It was very hard, not so clear. And it took very long to customize/trouble shoot. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your experience with Quadient Accounts Payable. We’re glad to hear that the invoice approval process has been convenient once set up.

We’re sorry to hear about the challenges you faced during the initial setup and customization process, that’s not the experience we aim to provide. Your feedback is incredibly valuable, and we will work on making the setup of Organizational Units and other configurations clearer and more intuitive.

We’d appreciate the opportunity to help further. Please feel free to reach out to our support team at ap.support@quadient.com. We’re committed to improving your experience and ensuring you get the most out of the platform.