Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"User-Friendly Paperless Workflow That Works Smoothly with Sage 100"
5/5
What do you like best about Quadient Accounts Payable?

Having everything at my fingertips has been wonderful! Converting to paperless was a bit nerve racking in the beginning, but now I wish my company would have made the change sooner. The system is very user friendly and have not had any issues using it along side our accounting program Sage 100. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

The only thing that I don't like is that the system lets you process a duplicate invoice and you don't catch the error until after it processes into the Pending Approval tab. Not that big of a deal, just double the work. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your positive experience with Quadient Accounts Payable! We’re delighted to hear that the paperless workflow has been a game-changer for your organization, and that it has significantly accelerated your approval process. It’s also great to know that Quadient AP has made it easier for your team to access information across multiple locations, giving you everything you need right at your fingertips. We appreciate your feedback regarding duplicate invoice processing and will look into improving this feature to help prevent any future inconvenience. Thank you for choosing Quadient!

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Efficient Invoicing with Intuitive UI"
5/5
What do you like best about Quadient Accounts Payable?

I use Quadient Accounts Payable Automation by Beanworks for processing AP invoices. It efficiently captures invoice data and provides a streamlined piece of software for approvals from multiple individuals. The user interface is visually appealing and simple to use. It offers us the ability to see the invoice image and coding fields at the same time, without the need to open any external attachments. It syncs with Sage50 desktop and Quickbooks online. Setting up approval channels is the most complicated part, but having a couple of flow charts to reference is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I'm finding difficulty getting it set up properly with QuickBooks online. The app could be more full-featured, but works well for approvers. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your positive experience with Quadient Accounts Payable Automation! We're thrilled to hear that you find the software efficient and user-friendly. We apologize for the difficulty you've experienced getting it setup with QuickBooks. We’ve escalated this to our team, and a representative will be in touch to assist. Thank you for choosing Quadient Accounts Payable Automation!

Caiti B.
CB
Caiti B.
Small-Business (50 or fewer emp.)
"Saves Time, Minimizes Errors with Easy Setup"
5/5
What do you like best about Quadient Accounts Payable?

I like the time Quadient Accounts Payable saves us by reducing manual errors. It's also great being able to save all invoices online instead of filing paper, and it's nice to be able to search the invoices in Quadient. Having everything processed electronically prevents data loss and makes it easier to find things when you need them. The initial setup was relatively easy, and the training was smooth and helpful. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

The modules we don't use didn't work for us at the time of demo, although I don't know what changes have been made. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Caiti, thank you for sharing your positive experience with Quadient Accounts Payable! We're thrilled to hear that it has saved you time, minimized errors, and made invoice management more efficient. It's great to know that the initial setup was easy and that training was smooth and helpful. We appreciate your feedback on the modules that didn't work for you during the demo. Our team is constantly working to improve our solutions, and we will look into any updates that may have been made since then. If you would like to explore additional features, please feel free to reach out to our support team or your customer success manager. We're here to ensure you have a seamless experience with our product. Thank you for choosing Quadient AP!

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Quadient Accounts Payable: Intuitive From Day One and Streamlines Invoice Approvals"
5/5
What do you like best about Quadient Accounts Payable?

What I like most about Quadient Accounts Payable is how easy it is to learn and start using right from day one. The interface feels very intuitive, which keeps the learning curve low and helps new users get up to speed quickly.

On top of that, it noticeably improves workflow efficiency by streamlining invoice processing and approvals. Tasks that used to take much longer can now be completed faster and in a more organized way, which helps the team stay productive and focused. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

One drawback is that some processes can feel somewhat rigid, particularly when you’re dealing with exceptions or non-standard invoices. In those situations, the customization options can be limited, which makes certain tasks less flexible than I’d like.

Also, while the platform is generally user-friendly, I occasionally notice delays or minor system lag. This can slow workflows down a bit, especially when handling a high volume of invoices. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your positive experience with Quadient Accounts Payable! We're thrilled to hear that you find the platform intuitive and efficient for streamlining invoice approvals, and that Quadient AP is giving you valuable time back to focus on higher-value tasks. We appreciate your feedback on areas for improvement, such as flexibility with non-standard invoices and occasional delays. Your insights are valuable to us as we continuously work to enhance our product. Thank you for choosing Quadient!

Aakash G.
AG
Aakash G.
Assistant Manager
Mid-Market (51-1000 emp.)
"Seamless , Cost Effective AP process"
4/5
What do you like best about Quadient Accounts Payable?

The approval process has become much smoother now. Earlier, there was a lot of back & forth over emails to get invoices approved, but now the workflow automatically routes them to the right approver. The AI-based invoice capture is also accurately picking up vendor details in most cases, which has significantly reduced the team’s manual effort and data entry time. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Honestly nothing major as such. Sometimes the UI feels a bit slow when processing bulk invoices but that’s a minor thing and that too happens once a while. Review collected by and hosted on G2.com.

Response from Marianna Cherniuk of Quadient Accounts Payable

Aakash, thank you for your feedback about Quadient Accounts Payable Automation by Beanworks. We are pleased to hear that the software is enabling smooth and fast invoice processing and reducing the need for Excel spreadsheets. It's an added bonus that you haven't encountered any issues so far. We are also delighted to learn this software enabling easy invoice editing and changes has been solving your problems.

Thank you for being an important part of the Quadient community!

Malloreigh H.
MH
Malloreigh H.
General Manager
Mid-Market (51-1000 emp.)
"Easy Invoice Management That Saves Time"
4.5/5
What do you like best about Quadient Accounts Payable?

Very easy to use and report out of. I save a lot of time using this product, and I don't have to be an AP expert to contribute my approvals and record my expenses. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I don't love having to go to a different site to log in. That's been a little annoying. But I mostly love the product! Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Malloreigh, thank you for sharing your positive feedback on Quadient Accounts Payable! We're thrilled to hear that you find the product easy to use and time-saving. It's great to hear how the software is benefiting you in quickly approving invoices, recording expenses, and creating purchase orders. We appreciate your feedback about the login process, and we'll definitely take that into consideration for future improvements. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help make your experience even better!

Jeff H.
JH
Jeff H.
Accounts Receivable Associate
Mid-Market (51-1000 emp.)
"Sage 300 Sync That Cuts Paperwork and Streamlines Approvals"
4.5/5
What do you like best about Quadient Accounts Payable?

The fact it syncs with Sage 300 we've struggled to find a fit in the past that would work with Sage 300. It helps us reduce the amount of paper we use and streamlines our approval process. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Sometimes the sync between Sage 300 and Quadient takes a long time and it can hold us up. There are times when it picks up the wrong vendor or $ amounts off of an invoice so we always need to have a human double checking everything. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Jeff, thank you for sharing your experience with Quadient Accounts Payable! We’re glad to hear that Quadient AP has made your approval process more efficient while reducing paper use. It’s also great to know that the Sage 300 integration has been beneficial.

We apologize for any inconvenience caused by sync delays and occasional miscaptures. Your feedback is valuable and helps us continue to improve—we’ll be sure to share it with our product team. Thank you for choosing Quadient!

Jeff B.
JB
Jeff B.
Controller
Mid-Market (51-1000 emp.)
"Straightforward, Reliable System with Incredibly Helpful Support"
5/5
What do you like best about Quadient Accounts Payable?

The system is straightforward and works well. We find when we have issues, 99 out of 100 times, it's purely user error. Also, our representative, Italo, is incredibly helpful. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

Our biggest gripe is self-imposed - our purchase orders are generated in another system, so there's no matching invoices to third party POs. But that's our fault, not Beanworks' fault. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Jeff, thank you for sharing your experience with Quadient Accounts Payable! It's great to hear that you find Quadient AP straightforward and reliable. We're also delighted to hear about your positive experience with Italo, and we'll be sure to pass this feedback along to him! Thank you for choosing Quadient!

Riaan T.
RT
Riaan T.
Head of Information Technology
Mid-Market (51-1000 emp.)
"Effortless Invoice Management with Seamless ERP Integration"
5/5
What do you like best about Quadient Accounts Payable?

I really appreciate that Quadient Accounts Payable is easy to use and seamlessly integrates with our ERP system. The integration hardly ever needs attention; it just works, which is great. I also love how simple it is to view and approve an invoice with just two clicks. Additionally, I find it valuable that I can pick what fields are available from the ERP, save specific views of data, and that the approval channels are flexible. Setting it up was super fast and easy, and these features all contribute to a smooth and efficient workflow. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

The dashboard has limited information and can be improved. The user management can be improved by adding a user reset password. I'd like to see more information on the dashboard, like how long it takes invoices to be approved or coded and which users take the longest to approve. Adding a password reset feature would also enhance user management. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Riaan, thank you for sharing your experience with Quadient Accounts Payable! We are thrilled to hear that Quadient AP has simplified your AP workflows, and that you find it easy to use and appreciate its seamless integration with your ERP system. It's great to know that you had a positive experience with the set-up process. Your feedback on the dashboard and user management is valuable, and we will certainly take it into consideration for future improvements. Thank you for choosing Quadient Accounts Payable!

Verified User in Government Administration
EG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Streamlines AP Tasks but Approval Delays Persist"
3.5/5
What do you like best about Quadient Accounts Payable?

I love using Quadient Accounts Payable Automation by Beanworks for automating our accounts payable processes, from invoice receipt to payment processing, which streamlines our operations and saves valuable time. The ability to set up approval channels at the beginning of the process is something I particularly like as it allows everything to flow through seamlessly afterward. Additionally, the facility to designate alternate approvers when someone is away adds great flexibility and ensures the continuity of our workflows. Review collected by and hosted on G2.com.

What do you dislike about Quadient Accounts Payable?

I dislike the lag in the approval process, as having multiple approvers like for invoices and payments can result in it taking 5-7 days to approve an invoice, which is not ideal. The delay is partly due to the system taking a day to update, so if you approve today, it doesn't move to the next approver until tomorrow, delaying the process. Although we can set it up to receive notifications for invoices needing approval, managers are hesitant to receive multiple emails, as it takes up time. Additionally, the initial setup process could be improved because of delays and unforeseen issues encountered during implementation. Furthermore, there are integration issues with QuickBooks linking. Review collected by and hosted on G2.com.

Response from Ashlin Haley of Quadient Accounts Payable

Thank you for sharing your feedback! We're delighted to hear that you love using Quadient Accounts Payable Automation. It's great to hear that it has streamlined your AP operations end-to-end, allowing you to gain valuable time back.

We’re sorry to hear about the delays you've faced in the approval process. Once an invoice is approved, it moves instantly to the next approver in the workflow. The case could be that the second approver may not realize they have a pending approval until the following day. We’ve passed your feedback along to our team. Thank you for the additional feedback on implementation and integration with QuickBooks. Our team is committed to resolving these issues to ensure a smoother experience.