Beanworks does a good job processing invoices. Customer support has been attentive and helped us resolve all AP automation issues. Review collected by and hosted on G2.com.

The downside is using Repay to process payments. Repay does not allow direct communication with customers. Repay is not timely in responding to issues. It has taken weeks to re-issue lost checks. Our vendors have struggled to get registered for ACH payment. Just today, Repay took our AP check run and duplicated every payment. I suspect it'll takes weeks to resolve this. Let me be clear. Repay has been a disaster. My staff is ready to quit. Our vendors go weeks without payment. Before this morning, I could have said Repay at least is consistent on processing released Beanworks invoices. Now, I can't even say that. Review collected by and hosted on G2.com.

It's simple connected easily to our ERP system. Easy to train in rest of the company into this software. Review collected by and hosted on G2.com.

The approval system is limited and can become tedious while setting up the approvals for multiple departments and delegations of authority. Review collected by and hosted on G2.com.

Quadient Accounts Payable Automation by Beanworks has made the approval process and the communication pathways so much easier for our company. It has given us hours of time back to focus on other tasks as the invoice approvals happen automatically now and we are able to see what changes need to be made in the rejection comments. Review collected by and hosted on G2.com.

I can't say bad comments because it has been really helpful. If anything, it is a little difficult to reach our representative as the calendar schedule is quite full. Review collected by and hosted on G2.com.

- Beanworks has helped automate previously manual invoice upload and approval process

- it helps in making sure there is an audit trail for approval

- also helps in accruals as it helps to Review collected by and hosted on G2.com.

- Lack of reports - For example there is no report in Beanworks showing pending approval invoices and who it is pending approval from

- it also doesnt show how many days its been pending approval Review collected by and hosted on G2.com.

Quadient AP Automation by Beanworks has really saved us time and money on our accounting procedures by limiting errors and streamlining our workflow. The visibility on this function of business has increased and our controls have become much stronger. Our Customer Support from our Account Manager has been wonderful and they have made an effort to actively check in with us and support our every need. The integration and implementation with our ERP system has been extremely simple with the way the Quadient team handles the back end buildout. We love using this software every day. Review collected by and hosted on G2.com.

The auto-capture isn't perfect,... YET. It has some permission/usability limitations compared to other products, but we are told they are actively improving the system. Review collected by and hosted on G2.com.

good time saving, no more paper invoices Review collected by and hosted on G2.com.

at the end of the day its a software and they can glitch at times. Review collected by and hosted on G2.com.

The best thing for me is their user freindly guide, further automation is quickbook is very effective as compared to the other software where you have to do lot of manual integration Review collected by and hosted on G2.com.

Although every thing is perfect but some part need to have further betterment like new changes initially it is difficult to understand the updates however the customer service done pretty good job to understand Review collected by and hosted on G2.com.

The best part of Quadient AP Beanworks is the ability to streamline your workflow in Accounts Payable and reduce the time necessary to process invoices/payment. The implementation process provided by Quadient really irons out any kinks you may have in throughout the progress. With daily use, we've been able to cut down our AP process by 60%. The integration with the team has been well accepted and they have been excited to refocus their time. Review collected by and hosted on G2.com.

The downsides of the AP Automation have been limitations of features and not a very robust offering within the software. There also aren't too many settings to adjust and modify. To customize the platform, you need to reach out to the customer support teams and have them consider the features in a future build. Review collected by and hosted on G2.com.

The 3 way invoice matching function. Fraud detection with subsequent invoices. Review collected by and hosted on G2.com.

Autoforward for all invoices can be setup so there is no manual tasks to reduce the admin burden. Review collected by and hosted on G2.com.

the best part of Quadient AP automation is we dont have to enter any invoice information manually. Also, we can monitor the information where the invoice is seating. Review collected by and hosted on G2.com.

Tax selection for non profit is difficult if the conmany who is using Quadinet AP automation have opration throughout CAnada Review collected by and hosted on G2.com.