CP
Charles P.
GM - Technical
"Improving hotel check in experience"
5/5
What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

The completeness of the application, it caters for all our needs. Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

I found nothing to dislike. All the problems we experienced were problems with the hardware we decided to use, which Qtrac was a great help in resolving. Review collected by and hosted on G2.com.

AD
Andrea D.
D
Mid-Market (51-1000 emp.)
"Amazing product and onboarding"
5/5
What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

This has been a game changer for our hospital. Easy to use, helpful for clients. Qtrac team is amazing to work with. Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

I have no dislikes.everything has been wonderful. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Small-Business (50 or fewer emp.)
"An amazing application and an amazing support team"
5/5
What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

Outside of the robust platform for all of our queueing needs, Alek and his amazing support team have been extremely helpful in getting us setup and helping with any issues that arise. They have saved me so much time! Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

There is nothing I dislike about Qtrac. It has worked great. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Qtrac Initial Review"
4/5
What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

Helpful team. Quick Service. Anu was good, and Alek was always on top of things for my request and setup inquiry. Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

It took many emails to fix a request properly. A manager needed to give an unsatisfactory comment before the fix kicked in. Review collected by and hosted on G2.com.

MS
Melissa S.
Strategic Business Development Analyst
Mid-Market (51-1000 emp.)
"Carrier Enterprise & Qtrac collaboration went awesome!!"
5/5
What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

Qtrac is simple and easy to use for both user and customer! Their attention to detail, prompt responses, thorough vetting was perfect and a breath of fresh air! I've been in many collaborations in my time, and this project has been the best! The standards in place at Lavi Industries are extraordinary! Anu, Joanna, and Alex were so awesome! Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

I have nothing negative to say to this system. Review collected by and hosted on G2.com.

Verified User in Government Administration
CG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Qtrac's implementation team provides best in class service and expertise."
5/5
What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

I like that every aspect of Qtrac scheduling is from one central interface.

The implementation team was also very successful in interacting with our project team and stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

I think the Qtrac scheduling interface could use a bit more updating and modern look. Review collected by and hosted on G2.com.

Beth D.
BD
Beth D.
Accounting Technician
Enterprise (> 1000 emp.)
"Crowd Control Must Have: Qtrac"
5/5
What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

Easy to use and text feature is awesome. The team of professionals from start to finish were able to get us set up and running within just a few weeks. They were great to work with! Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

I have no words to the negative. This product is great in every way. Review collected by and hosted on G2.com.

TW
Tiphanie W.
Customer Support Manager
Small-Business (50 or fewer emp.)
"Stellar Queue Management System"
5/5
What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

Everything from the customer queue management options to the reporting to the support. All-around excellent experience for us and our customers. We have been very pleased with all facets of the Lavi product from implementation. to daily use, to reporting, to new features and enhancements. Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

There is not anything that comes to mind that I dislike about Lavi. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Highly recommended"
4.5/5
What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

The system is very customizable to meet the specific requirements of the entity. Support is great Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

Nothing to dislike as it meets all the established requirements by our entity Review collected by and hosted on G2.com.

Verified User in Banking
CB
Verified User in Banking
Enterprise (> 1000 emp.)
"Best Software ! Best Help Desk Support!"
5/5
What do you like best about Qtrac Virtual Queuing and Appointment Scheduling Platform?

We were able to configure the system any way we wanted. Qtrac team was there from day one to assist us!

Alek and his Help Desk has fantastic response and resolution times! Following SLA's and always cheerful and innovative with solutions! Review collected by and hosted on G2.com.

What do you dislike about Qtrac Virtual Queuing and Appointment Scheduling Platform?

Nothing to dislike! I wish we knew about this product sooner! Review collected by and hosted on G2.com.