Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Qt9 IMplementation"
5/5
What do you like best about QT9 QMS?

The ability to apply designations to individual users, the tracking and traceability of changes made to documents, and ability to set up automatic training for updates or new process documents. The customer support available is amazing! Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

The datasync is a little complicated, but once up and going, is great! Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Thank you for the 5-Star review of QT9 QMS! Our team is happy to hear you have found the customer support to be amazing!

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"good document management"
5/5
What do you like best about QT9 QMS?

document management, engineering change process, ease of use, ease of implementation Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

QT9 makes updates and doesn't always verify functionality, however once an issue is brought to their attention, they typically respond quickly. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Thank you for the 5-Star review of QT9 QMS! We appreciate you taking the time to share your positive experience.

Tom K.
TK
Tom K.
Corporate Quality Manager
Mid-Market (51-1000 emp.)
"Great for stream lining your QMS needs"
5/5
What do you like best about QT9 QMS?

Everything needed to maintain conformance is centrally located. A QMS system makes managing your standard much more accessible, such as communicating, record keeping, reporting generation, and audit satisfaction. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

A few modules could be more robust such as the projects and training modules being these are essential functions inside a QMS. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Tom - Thank you for the 5-Star review! We are happy to hear you like QT9's ability to centralize your data. We appreciate you taking the time to share your positive experience.

VF
Valerie F.
Senior Quality Manager
Mid-Market (51-1000 emp.)
"Easy to use, great customer support"
5/5
What do you like best about QT9 QMS?

Document control and training records. QT9 is easy to use and the customer support is great. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

There are a lot of notifications that come through. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Valerie - Thank you for the 5-Star review! We are happy to hear you find QT9 QMS easy to use and the customer support great. We appreciate you sharing your feedback.

TC
Terry C.
Mid-Market (51-1000 emp.)
"QT9- Just makes sense!"
5/5
What do you like best about QT9 QMS?

*Its pretty User friendly in dash board- people with past use of microsoft excel will find it easiest.

*Multiple ways to get support- online, help topics, QT9 seminars and University

*Great staff interactions- all staff that we worked with were kind, considerate, and spoke to us and themsleves with respectfully.

* Is a great database to cover and offer compliance on multiple topics used in business settings.

* Database is extremely flexible & offers multiple ways to reach an issue or input data- is open to multiple people and the multiple ways people process and use data.

*Intro period to get use to the database and assist getting our business set-up on the database was excellent- they provided enough support but also let us process through areas at our own so we were learning alot as we did it.

* Very open to implementing changes to the database and alerting owners of the changes prior to implementation. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

* Can be daunting to use when first introduced to the program. Might consider limiting new comers to the purchase of it temporarily when making big changes to the portal or home page until the changes are 100% in place. New comers won't feel so baffled by relearning alot of the look and setup. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Terry - Thank you for the 5-Star Review of QT9 QMS! Please reach out to us if there is anything we can do. Thanks again.

JB
John B.
Operations and Manufacturing Supervisor
Small-Business (50 or fewer emp.)
"QMS software"
5/5
What do you like best about QT9 QMS?

Having a software that can take care of all our QMS needs. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

Unknown at this time. After further investigation sudjestions will be determined. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

John - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you like QT9's comprehensive platform. Please do not hesitate to reach out to us for any future training needs. Thanks again.

Tia B.
TB
Tia B.
Corporate Quality Director
Mid-Market (51-1000 emp.)
"QT9- Best QMS Software in the world!!!!!"
5/5
What do you like best about QT9 QMS?

1. QT9 QMS Software is a gamechanger for my organization. We grew from a company of about 40 people to 150 people very quickly and I (QMS Director) did not know how I would maintain our QMS without a tool to help me manage all the requirements of AS9100. I use almost all the modules in the software.

2.This tool shows amazingly well during 3rd party recertification audits, customer audits, any audits really.

3. Implementation of the software was easy and quick. The customer support was unmatched.

4. The ease of use of the system is very intuitive and user friendly. Having the ability to export data is excellent.

5. Other systems I looked at only had a few modules, QT9 has almost every module needed in a QMS

6. We use QT9 every day, All day.

7. Integration of the system was easy with customer supoort that was provided. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

When using the Training module, the module is very slow at times. Wish there was an option to do mass record modifications. Currently any changes are done one a at a time. For example, if an employee is made inactive due to their termination from the company, they still appear on open training records. they have to be removed manually, and when that is required it takes a long time and the system is very slow when dong these activities. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Tia - Thank you for the 5-Star review! That is awesome to hear you use most of the modules in QT9 QMS, and that you have had such a positive experience with implementation and customer support. Keeping the platform user-friendly is always a priority, and it great to hear that you have had that experience. We will share your feedback on the training module with our team for a future release. It is always great to hear from happy customers. Thanks again!

Verified User in Oil & Energy
EO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Product Selection Process"
5/5
What do you like best about QT9 QMS?

User interface is intuitive, and easy to navigate. Sales presentation was enough to get a basic idea. Having 10 days to trial the software help to sell it. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

QMS Needs to get a community forum together so that people can see what each other request for changes are and be abel to vote on them. There are features that should be added that would make it better software. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Thank you for the 5-Star review! We are happy to hear you find the user interface intuitive and easy to navigate. Our team enjoys hearing about positive feedback. QT9 has a community forum going live before the end of this year. We are fine tuning the content now. Please reach out us if we can help with anything.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Very efficient system"
5/5
What do you like best about QT9 QMS?

QT9 is a robust QMS platform with great task automation and transparency enabling. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

Nothing for now. Use friendly, efficient and useful. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Thank you for the 5-Star review! We are happy to hear you like how robust the QT9 QMS platform is.

MT
Mary T.
Senior Director of Quality Systems
Small-Business (50 or fewer emp.)
"The software is very user-friendly and technical support is readily available via training modules."
5/5
What do you like best about QT9 QMS?

Its ease of implemetation and use for each quality module, and timely technical support. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

There is nothing that is disliked regarding QT9 QMS software. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Mary - Thank you for the 5-Star review! We are happy to hear that you like QT9's ease of implementation, modules and technical support. Please reach out to us if there is anything we can do. Thanks again.