JG
Jesse G.
Quality Assurance Specialist
Mid-Market (51-1000 emp.)
"Quality Assurance Specialist"
5/5
What do you like best about QT9 QMS?

All the documents are at your fingertips in one location. There is no searching through folders for the paperwork. All document review dates are current and alert the responsible party to review. There are a lot of features available for the quality team and the company to use for an efficient Quality team. Customer Support has been on top of things when reached out to for issues. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

There should be a little more flexibility to type in or create your own items on the tabs. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Jesse - Thank you for the 5-Star review! It is awesome to hear your positive experience accessing documents in one location. Please reach out us if we can help with anything.

Shay J.
SJ
Shay J.
Quality Engineer II
Medical Devices
Mid-Market (51-1000 emp.)
"Great Customization"
5/5
What do you like best about QT9 QMS?

Using QT9, you gain access to great customer service. There are internal teams that work closely with you to customize and implement the software in a modulear fashion. Overall this is an easy software to use and to train to. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

There are few things about QT9 that we dislike, one improvement might be linking multiple records instead of a 1:1 ration for each module to module. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Shay - Thank you for the 5-Star review! We are happy to hear you have had a positive experience with customer service. Please reach out us if we can help with anything.

Verified User in Medical Devices
EM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"QT9 is a QMS SW"
4.5/5
What do you like best about QT9 QMS?

My company have to setup a QMS in a very short time frame to meet our MDSW product launch time. We are expected to start from scratch. QT9 is easy to setup and intuitive to use. The automated approval process eliminates the paper trail. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

I have not used the system enough to know Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Thank you for the 5-Star review of QT9 QMS! We are happy to hear about the setup ease.

EG
Erick G.
Quality Assurance Specialist
Small-Business (50 or fewer emp.)
"2024 QT9 Review"
3.5/5
What do you like best about QT9 QMS?

Aligment with ISO 9001 and CFR 211

Multisite managing Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

Calibration section only list gauges but not instruments.

Calibration section only allowes one type of tolerance e.g. a Temperature and Humidity Monitor gets calibrated for temperature and humidity but QT9 only have space for one tolerance.

Listing of number is not numerical. for some reason 10 appears before 1. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Erick - Thank you for taking the time to share your feedback with us. We appreciate your 3.5-star rating and are sorry to hear that we fell short of your expectations when it comes to the calibration module. To help us improve could you please email me personally or reach out to our team to share more details about your experience, so we can improve it. You are able to create your own custom fields, but it sounds like you may want to do something else. My email is ssturm@qt9software.com. We value your feedback and are committed to providing the best possible service.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Support provided by your team is incredible."
5/5
What do you like best about QT9 QMS?

Support provided by your team is incredible. There is always a prompt response when I reach out for any queries/issues. Additionally the QT9 university webinars, help centre, wiki, etc resources are truly helpful. The system is quite powerful and a perfect one for a medical device start up like ours. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

There are some pre-requisites before we are able to setup certain modules. As a start up we may not have time always to sit and learn these pre-reqs, these are often times missed and we end up establishing partial modules. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Thank you for the 5-Star review of QT9 QMS! We are happy to hear the support you have received has ben positive. Thanks for sharing!

SS
Susan S.
Director of Quality Assurance
Small-Business (50 or fewer emp.)
"New to QT9"
5/5
What do you like best about QT9 QMS?

I have been searching for quality software for over a year. I was drawn to QT9 becasue of all the modules. Once Cole showed me the program I was sold on it's ease of use , easy implementation process, the training that comes with it and especially the pricing. I'm eager to get started with the program. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

i have no complaints as we are brand new to the program Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Susan - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you like that QT9 includes over 25 modules standard. We looking forward to working with you in the future!

RK
Roger K.
Quality Manager
Mid-Market (51-1000 emp.)
"Solid QMS"
3.5/5
What do you like best about QT9 QMS?

Gives you most of what you need in an e-QMS Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

would prefer to see it be more developed in area of medical device, in particular ISO-13485 and EU MDR so that organization can grow with it.

It also could be more user intuative. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Roger - Thank you for taking the time to share your feedback with us. We appreciate your 3.5-star rating and are sorry to hear that we fell short of your expectations when it comes to IS 13485 and EU MDR. To help us improve could you please email me personally or reach out to our team to share more details about your experience, so we can improve it. You do receive unlimited training with your subscription, but it sounds like you have some ideas on making the interface more intuitive. My email is ssturm@qt9software.com. We value your feedback and are committed to providing the best possible service.

BH
Brian H.
Quality Improvement manager
Mid-Market (51-1000 emp.)
"I have found QT9 user friendly and easy to access."
5/5
What do you like best about QT9 QMS?

The best aspect of Qt9 thus far is the Corrective action module. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

I have no complaints about the program. The only aspect that the program I am some what uneasy about is the Audit module. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Brian - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you find QT9 QMS user-friendly. Thanks for sharing.

Mohamed L.
ML
Mohamed L.
Director of Quality
Small-Business (50 or fewer emp.)
"Comprehensive and Customizable QMS"
5/5
What do you like best about QT9 QMS?

The best thing about QT9 QMS is its comprehensive range of features that streamline quality management processes, along with its ease of customization to fit specific organizational needs. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

What I dislike about QT9 QMS is the steep learning curve for new users and the limited customization options for reports, which can be frustrating for more specific needs. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Mohamed - Thank you for the 5-Star review! That is awesome to hear you like the comprehensive range of QT9 QMS. Please reach out us if we can help with anything.

Verified User in Aviation & Aerospace
AA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Outstanding QMS Software"
5/5
What do you like best about QT9 QMS?

Extremely user friendly for auditors and automated emails. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

I have no dislikes or issues with QT9 at this time. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

Thank you for the 5-Star review of QT9 QMS! We appreciate you sharing your positive experience.