The QT9 software is very user friendly. The modules are easy to use and make auditing very easy. The implementation is smooth. Our Implementation Specialist, Ricky Lopez, went above and beyond. Review collected by and hosted on G2.com.

Good so far. I have no issues with the current version of QT9. QT9 is very receiving of recommendations for software improvements. Review collected by and hosted on G2.com.

While our team has not yet implemented QT9, we have been very impressed by the teams communication and continued support. The various demos our team attended were very well structured and it was clear to see the ease of use with QT9. The built in compliance and usability came across as the largest strength. Review collected by and hosted on G2.com.

Since our team has not yet implemented QT9, at this time we do not see any red flags or areas of the QT9 QMS to dislike. Review collected by and hosted on G2.com.

QT9 is the easiest, most user friendly QMS software systems on the market. I've done several ISO audits and even the auditors comment about how easy the software flows from one component to another. Managing a chemical plant, my favorite aspect to QT9 is the seamless connection between safety incidents, their corrective actions, document revisions if needed, and training on those revisions. Each countermeasure is linked and the process is easy to navigate. Review collected by and hosted on G2.com.

I'm being extremely picky here. The maintenance module is very easy to use and does a good job at tracking calibrations, pm's, parts/supplies/materials, etc. I wouldn't say it's as good as some of the dedicated CMMS programs on the market but its pretty close. I wish you could add costs / expenses to all maintence activities which could then be used to create a maintenace budget. Review collected by and hosted on G2.com.

I have used and implemented a few established eQMS systems and found that the QT9 system is competitive in terms of features and price. It is a one-stop shop for the QMS documents and quality records, and it is cost-effective due to concurrent licensing, which allows customers to need fewer licenses. All processes are straightforward and easy to implement, with a user-friendly interface. The software system is validated, and it has a great customer service support team. Review collected by and hosted on G2.com.

Overall, I’m a happy user of QT9 QMS, as we implemented almost all the modules. Perhaps the QT9 QMS requires more control over what information users can access for the safety module, as some information is confidential, and there are limited features in linking multiple NCP, ECN, and CC to one CA, no pre-approval steps for NCP, CAPA, and Complaint action plan before implementation, and less flexibility in setting up notifications to a specific user on the document control module (by department, which is sometimes not practical). The doc request number cannot be traced once the document has been released in the system. Review collected by and hosted on G2.com.

The Document Portal, NCR Reporting Capabilities, Auditing (both internal and external), and Customer Document Portal are essential modules for our daily operations as a service company. QT9 has consistently provided prompt and effective customer support, ensuring that our organization receives timely and satisfactory results. The system is highly user-friendly, enabling seamless operation across all levels of our organization.

Since the implementation of QT9, communication gaps between districts have been effectively bridged, with key members of our team utilizing the system on a daily basis. Additionally, the integration of our previous quality management system into QT9 was straightforward and efficient, without any significant challenges. Review collected by and hosted on G2.com.

From my perspective, the downsides of the system are minimal. The only area of concern for our organization pertains to the Customer Document Portal. Currently, when a document is revised, an email notification is sent to alert staff members within our organization, but customers do not receive these alerts. As a result, it falls to our team to manually inform customers of any revisions made to R&M documentation. If this adjustment were made to the QT9 system, it would further enhance its effectiveness and make it a near-perfect solution from our standpoint. Review collected by and hosted on G2.com.

Having our QMS in one spot is a game changer.This date driven system with automatic reminders makes it almost impossible to forget something. The training module has made it so easy to keep track of who knows what and once its set up, training new hires and training on document revisions is a breeze. Review collected by and hosted on G2.com.

There's nothing I dislike about QT9. I've yet to implement our risk program due to it not having a risk formula built in for consistency, but I'm hoping in the future it will. Review collected by and hosted on G2.com.

Concurrent logged in licensing with unlimited users. Budget is known each year and predictable. Do not have to spend additional but limited budget for "light" users, power users, and those in between. Employee portal for training record completion not taking up active user license. Doc Portal add on absolutely worth it.

Best mix of "out of the box" QMS software that reduced overall implementation and integration workload. The "User Defined Fields" provides great customization ability for our specific company needs while maintaining the QT9 provided validation. Our integration specialist (thank you James!) was quick to provide support when we had issue with importing records at the start. The "QT9 University" that is included has provided our basis for training new users on our QMS. Review collected by and hosted on G2.com.

Like any software, there are some minor user interface issues experienced. Review collected by and hosted on G2.com.

The system is reliable, easy to navigate, and has helped us tighten up our processes. The search function is super helpful, and I like that we can easily pull reports when we need them. It’s made audits a lot less stressful. Review collected by and hosted on G2.com.

It would be nice if there were a little more flexibility with the dashboard layout, but that’s a small thing compared to how well the system works. Review collected by and hosted on G2.com.

The sales and support staff are helpful and knowledable about the product and it's application, the system is simple, yet is a fully functional eQMS, has a streamlined user interface, and there were no add-ons pitched. 1 price tag for a full eMQS system, not broken out into expensive modules like other platforms. Has everything I need to be ISO audit ready with a few clicks. Review collected by and hosted on G2.com.

The only downside I've experienced at this point is the lack of integration into our ERP. It's a standalone system that does have open API's, but it would be nice if it was compatable out-of-the-box. Review collected by and hosted on G2.com.

QT9 has a broader range of functions than some other eQMS systems and is seriously more affordable. We purchase this system because of its price, functionality and modular structure that allows us to roll out elements of our QMS in a method that fits the needs of our growing business. Review collected by and hosted on G2.com.

So far I have found nothing I dislike. The system is very easy to use and covers all areas I need. Review collected by and hosted on G2.com.