The G2 on QT9 QMS

QT9 QMS Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find QT9 QMS to be user-friendly, allowing for easy navigation and seamless operation across all levels. (30 mentions)

Users commend the responsive customer support of QT9 QMS, enhancing satisfaction and ensuring timely assistance for requests. (24 mentions)

Users appreciate the comprehensive module integration of QT9 QMS, simplifying processes and enhancing efficiency for audits. (17 mentions)

Users value the integration of QMS processes in QT9, benefiting from its automation and transparency features. (17 mentions)

Users value the centralized document control in QT9 QMS, making tracking and managing documents effortless and efficient. (15 mentions)

Users face module issues with QT9 QMS, especially with login requirements and inflexible customization options. (9 mentions)

Users note feature limitations in QT9 QMS, suggesting improvements and additional functionalities for enhanced usability. (7 mentions)

Users face a complex setup process, particularly regarding integration with other enterprise applications and ERP systems. (6 mentions)

Users desire greater flexibility in QT9 QMS to customize modules and better align with unique company processes. (5 mentions)

Users report difficult usability with QT9 QMS, citing confusing settings and slow system responses affecting overall efficiency. (4 mentions)

5 Pros or Advantages of QT9 QMS

1. Ease of Use

Users find QT9 QMS to be user-friendly, allowing for easy navigation and seamless operation across all levels.

See 30 mentions

See Related User Reviews

Louise T.

Small-Business (50 or fewer emp.)

5.0/5

"Great Experience with QT9"

What do you like about QT9 QMS?

QT9 has many useful modules that are easy to navigate. Their staff are always quick to respond and help solve any requests.

William H.

Mid-Market (51-1000 emp.)

5.0/5

"QT9 exceeded our expectations as a superior quality management system."

What do you like about QT9 QMS?

The Document Portal, NCR Reporting Capabilities, Auditing (both internal and external), and Customer Document Portal are essential modules for our dai

2. Customer Support

Users commend the responsive customer support of QT9 QMS, enhancing satisfaction and ensuring timely assistance for requests.

See 24 mentions

See Related User Reviews

Louise T.

Small-Business (50 or fewer emp.)

5.0/5

"Great Experience with QT9"

What do you like about QT9 QMS?

QT9 has many useful modules that are easy to navigate. Their staff are always quick to respond and help solve any requests.

William H.

Mid-Market (51-1000 emp.)

5.0/5

"QT9 exceeded our expectations as a superior quality management system."

What do you like about QT9 QMS?

The Document Portal, NCR Reporting Capabilities, Auditing (both internal and external), and Customer Document Portal are essential modules for our dai

3. Module Integration

Users appreciate the comprehensive module integration of QT9 QMS, simplifying processes and enhancing efficiency for audits.

See 17 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Tailor modules to fit"

What do you like about QT9 QMS?

I am able to tailor the modules to fit our processes. The User Defined tab within each module is my favorite feature. As I was building our system,

Baowei J.

Small-Business (50 or fewer emp.)

5.0/5

"Great eQMS with great value"

What do you like about QT9 QMS?

All modules in one place Flexible settings Great value Doc control can be easliy compatible with existing QMS system

4. QMS Management

Users value the integration of QMS processes in QT9, benefiting from its automation and transparency features.

See 17 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very efficient system"

What do you like about QT9 QMS?

QT9 is a robust QMS platform with great task automation and transparency enabling.

Roger K.

Mid-Market (51-1000 emp.)

3.5/5

"Solid QMS"

What do you like about QT9 QMS?

Gives you most of what you need in an e-QMS

5. Document Control

Users value the centralized document control in QT9 QMS, making tracking and managing documents effortless and efficient.

See 15 mentions

See Related User Reviews

Christine D.

Small-Business (50 or fewer emp.)

5.0/5

"QT9 streamlined our quality system"

What do you like about QT9 QMS?

Having our QMS in one spot is a game changer.This date driven system with automatic reminders makes it almost impossible to forget something. The tra

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Certification Department Administrator"

What do you like about QT9 QMS?

That it assigns numbers to documents and tracks revisions. It forces indviduals to sign out documents and have them make revisions on the same docume

5 Cons or Disadvantages of QT9 QMS

1. Module Issues

Users face module issues with QT9 QMS, especially with login requirements and inflexible customization options.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"QT9 is a simple, easy to use quality management software that is perfect for first time integrations"

What do you dislike about QT9 QMS?

In a perfect world, i would love it if QT9 was more flexible per module. Although most companies follow the same standards, it would be nice to taylor

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Tailor modules to fit"

What do you dislike about QT9 QMS?

I wish I could use the Customer Survey module. Because it requires the client to have to log in and because their initial reaction to the email leads

2. Feature Limitations

Users note feature limitations in QT9 QMS, suggesting improvements and additional functionalities for enhanced usability.

See 7 mentions

See Related User Reviews

Erick G.

Small-Business (50 or fewer emp.)

3.5/5

"2024 QT9 Review"

What do you dislike about QT9 QMS?

Calibration section only list gauges but not instruments. Calibration section only allowes one type of tolerance e.g. a Temperature and Humidity Moni

Damon S.

Mid-Market (51-1000 emp.)

5.0/5

"Great Product"

What do you dislike about QT9 QMS?

Recording / transferring of automated inspection information. Reports can be attached for reference but if you have multi cavity molds with multiple f

3. Complex Setup

Users face a complex setup process, particularly regarding integration with other enterprise applications and ERP systems.

See 6 mentions

See Related User Reviews

Joshua E.

Mid-Market (51-1000 emp.)

4.5/5

"1 price tag for a full, easy-to-use eQMS; no BS, no add-ons"

What do you dislike about QT9 QMS?

The only downside I've experienced at this point is the lack of integration into our ERP. It's a standalone system that does have open API's, but it w

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"QMS Product and Service are A+"

What do you dislike about QT9 QMS?

Integration with other enterprise applications require additional support and setup.

4. Limited Flexibility

Users desire greater flexibility in QT9 QMS to customize modules and better align with unique company processes.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"QT9 is a simple, easy to use quality management software that is perfect for first time integrations"

What do you dislike about QT9 QMS?

In a perfect world, i would love it if QT9 was more flexible per module. Although most companies follow the same standards, it would be nice to taylor

Jesse G.

Mid-Market (51-1000 emp.)

5.0/5

"Quality Assurance Specialist"

What do you dislike about QT9 QMS?

There should be a little more flexibility to type in or create your own items on the tabs.

5. Difficult Usability

Users report difficult usability with QT9 QMS, citing confusing settings and slow system responses affecting overall efficiency.

See 4 mentions

See Related User Reviews

Erick G.

Small-Business (50 or fewer emp.)

3.5/5

"2024 QT9 Review"

What do you dislike about QT9 QMS?

Calibration section only list gauges but not instruments. Calibration section only allowes one type of tolerance e.g. a Temperature and Humidity Moni

Katie D.

Small-Business (50 or fewer emp.)

5.0/5

"Wonderful and Prompt Service"

What do you dislike about QT9 QMS?

Sometimes it is not as obvious how to get from point a to point b, but the classes usually answer those questions.

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Thomas A.

Quality Manager

Mid-Market (51-1000 emp.)

11/21/2022

"Fantastic system, always impressed with its capabilities"

5/5

What do you like best about QT9 QMS?

QT9 has allowed us to have a clean and information-rich QMS. Gone are the tangled web of excel files and paper logs. It has allowed us to have accurate and precise top-level data necessary to not only react to a problem but to prevent some deveolp[ing issues. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

Our main complaint is the same complaint we would have for every QMS, it requires a competent user to build out and a large amount of data entry to make it effective. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

edit

Thomas - Thank you for the 5-Star review of QT9 QMS! We include unlimited free training to help you keep your users competent and effective. We appreciate you taking the time to share your positive experience.

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

6/29/2023

"Concurrent User License"

5/5

What do you like best about QT9 QMS?

QT9 offers concurrent user licenses that most QMS vendors do not. It allows the company to have all users access to the QMS application but the financial burden. With this, QT9 understands that a company needs to succeed by providing a QMS application to meet regulatory requirements and also doesn't hurt the company's bottom lines. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

Nothing, yet. From product demos, expected QMS functionalities looking for are available. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

edit

Thank you for the 5-Star review! Please reach out to us if there is anything we can do. Thanks again.

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

7/26/2023

"A review of the QT9 QMS."

4/5

What do you like best about QT9 QMS?

The system contains many different modules. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

The Reporting module is not very effective with user defined fields. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

edit

Thank you for the review. We will share your feedback with our team.

Kelly K.

Mid-Market (51-1000 emp.)

2/21/2023

"Everything need for a QMS in one place."

5/5

What do you like best about QT9 QMS?

All the modules in one place and easily accessible. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

There is no drag and drop feature for adding documents to the different modules.

Auto generation and notification of training records with reoccurring days set would be beneficial. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

edit

Kelly - Thank you for the 5-Star review! It is great to hear you find all the modules easily accessible. We appreciate you taking the time to share your positive experience.

Mike W.

Quality & Engineering Manager

Mid-Market (51-1000 emp.)

1/16/2023

"Excellent package and customer service and support."

4.5/5

What do you like best about QT9 QMS?

it is user-friendly and has so many features to choose from. And the training and support are excellent. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

The only thing I dislike at this point is I don't know enough about it. I am relatively new to QT9, but I love what I have seen. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

edit

Mike - Thank you for the positive review. We are happy to hear you find QT9 QMS user-friendly. Please reach out to us for free unlimited training as you and your team grow. We appreciate you taking the time to share your positive experience.

Al B.

Mid-Market (51-1000 emp.)

3/14/2023

"I love it. So easy to use."

5/5

What do you like best about QT9 QMS?

It helps me stay on top of my tasks and corrective actions and gage calibrations. Plus it's great at controlling our documents. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

Not really a downside, but it would be better if our company had more licenses because only one person can use it at a time right now Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

edit

AI B. - Thank you for the 5-Star review! It is awesome to hear that the QT9 QMS is helping you with corrective actions, gage calibrations and document control. We appreciate you taking the time to share your positive experience.

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

5/1/2023

"The QT9 software is a great tool for managing the organization's quality management system."

4.5/5

What do you like best about QT9 QMS?

The benefit of QT9 is having all the QMS data in one system that is easy to use. It's nice the NCPs can be converted into a CAR with one click. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

It would be helpful to allow the local administrator to delete entries as needed without requiring assistance from QT9 - gauge records, supplier records, etc. I understand QT9 hopes to eliminate unintended deletions, but it should be under an organization's control. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

edit

Thank you for the review of QT9 QMS. We are happy to hear you find QT9 QMS easy to use. We will share your feedback with our team.

Bo K.

Small-Business (50 or fewer emp.)

2/21/2023

"Best Value for Small Companies"

4/5

What do you like best about QT9 QMS?

Great value and has everything you need to comply with the regulations. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

The User Interface and Skin could look a bit more modern. Updates and improvements are not as often as other software solutions. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

edit

Bo - Thank you for the positive review. Please reach out to us if there is anything we can do.

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

8/3/2023

"excellent"

5/5

What do you like best about QT9 QMS?

Helpfull tech support.

More than enough for what we need as far as for QMS concern. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

not.....yet so far. just currently use it. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

edit

Thank you for the 5-Star review! Our team enjoys hearing positive feedback. Please reach out us if we can help with anything.

Ken S.

Quality Manager

Small-Business (50 or fewer emp.)

10/4/2022

"QT9 QMS Software is perfect for small companies looking to get ISO 9001:2015."

5/5

What do you like best about QT9 QMS?

The documentation portion of the system works great and is so easy to use. Review collected by and hosted on G2.com.

What do you dislike about QT9 QMS?

We did not use some of the modules because we had previously established procedures that worked fine. Review collected by and hosted on G2.com.

What problems is QT9 QMS solving and how is that benefiting you?

Our documentation system has been dramatically improved, and Quality System is now in much better shape. The ISO-9001:2015 auditors have been very impressed with the system both when they are here and with remote audits. I can give them full access remotely to our system Quality Management System which results in them being able to see everything they need to see to make the audit go smoothly and quickly. Review collected by and hosted on G2.com.

Response from Sam Sturm of QT9 QMS

edit

Ken - Thank you for the 5-star review. It is always awesome to hear from customers that find document control so easy to use. We appreciate you taking the time to share your positive experience.