---
title: QT9 QMS Reviews
meta_title: 'QT9 QMS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 125 reviews by the users' company size, role or industry
  to find out how QT9 QMS works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 125
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Environmental, Quality and Safety Management
  url: https://www.g2.com/categories/environmental-quality-and-safety-management
---


# QT9 QMS Reviews
**Vendor:** QT9 Software  
**Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 125
## About QT9 QMS
QT9™ QMS is your all-in-one quality management software. Centralize more quality data metrics than any other platform standard. Easy-to-use &amp; ready-to-go. Fully-validated. Start a trial. All-In-One QMS QT9 provides an integrated solution with 25+ quality modules that include Document Management, Maintenance, Product, Customer, Supplier, Employee Training, ISO, FDA and regulatory compliance automation. Be more efficient with electronic signature approvals, dashboards, automated reminders, multi-site ready, approval management, web portals, user to-do lists and more. Simplify Compliance Make audits easy with one central place to see real-time data for FDA 21 CFR Part 11, FDA 21 CFR Part 210/211, FDA 21 CFR Part 820, ISO 9001, ISO 13485, ISO 14001, ISO 17025, AS9100, HACCP and SQF. Ideal for Life Sciences, Biotechnology, Medical Device Manufacturers, Pharmaceutical Companies, Laboratories, Aerospace and Defense Companies and Foods. Easy-To-Use QT9 QMS is easy to setup and use. See a demo and get started with a free trial today. We offer lots of resources including: QT9 Help, Training Academy, Support Requests, Training Webinars, Content Customization, Free Maintenance, Unlimited Training and Unlimited Support. For more information, visit QT9software.com.



## QT9 QMS Pros & Cons
**What users like:**

- Users praise QT9 QMS for its **intuitive ease of use** , facilitating quick adoption and minimizing training needs. (34 reviews)
- Users commend the **responsive and knowledgeable customer support** of QT9 QMS, enhancing their overall experience with the platform. (22 reviews)
- Users value the **ease of setup and intuitive design** of QT9 QMS, facilitating swift implementation for MDSW launches. (18 reviews)
- Users value the **modular document control** in QT9 QMS, enhancing visibility, accountability, and compliance effortlessly. (16 reviews)
- Users value the **modular integration** of QT9 QMS, enhancing efficiency and supporting smoother quality management processes. (16 reviews)
- Training (14 reviews)
- Users value the **ease of maintaining audit readiness** with QT9, appreciating organized access to critical documents and records. (13 reviews)
- Customization (13 reviews)
- Implementation Ease (13 reviews)
- Customizability (12 reviews)

**What users dislike:**

- Users express frustration with **module setup issues** due to prerequisites that complicate implementation, especially for startups. (10 reviews)
- Users find the **complex setup** of QT9 QMS time-consuming and challenging, impacting initial usability. (7 reviews)
- Users note **feature limitations** in QT9 QMS, particularly in calibration options and record linking capabilities. (7 reviews)
- Users find the **learning difficulty** of QT9 QMS challenging due to its busy interface and prerequisite setups. (5 reviews)
- Users feel that QT9 QMS lacks **limited flexibility** , wishing for more customization options for their specific processes. (5 reviews)
- Users find the **difficult usability** of QT9 QMS hinders their experience, with complex settings and limited calibration features. (4 reviews)
- Users experience a **steep learning curve** with QT9 QMS, requiring time and support to navigate the interface effectively. (4 reviews)
- Limited Customization (4 reviews)
- Limited Functionality (4 reviews)
- Integration Issues (3 reviews)

## QT9 QMS Reviews
  ### 1. QT9 has a great system for Qualitty Assurance Documentation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about QT9 QMS?**

THere are several modules in QT( that streamline my job as a QA Manager.  From document reviews, to reminders, to resources.  I have been able to better manage my system through QT9.

**What do you dislike about QT9 QMS?**

There are a lot of hours spent setting the systems up.

**What problems is QT9 QMS solving and how is that benefiting you?**

All my documents are in one central location and it is easy to know when I need to review and update them.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review of QT9 QMS! We are happy to hear that QT9 has helped you streamline your job. 

  ### 2. All I Wanted and More!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara C. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about QT9 QMS?**

I love that QT9 is an all-encompassing suite of modules that covers every part of my QMS. We maintain an ISO9001:2015 certification, and this program will take the place of countless spreadsheets and emails. The concurrent user pricing makes it affordable, and the consitent design throughout the modules makes things easier for our team to use. This is going to make our annual audits much easier to deal with!

**What do you dislike about QT9 QMS?**

The administrative interface is a little confusing at first, but I'm not worried about it since I'll be getting training straight from QT9 personnel throughout the implementation period.

**What problems is QT9 QMS solving and how is that benefiting you?**

QT9 will take the place of our manual QM system.

**Official Response from Sam Sturm:**

> Sara - Thank you  very much for the 5-Star review! We are happy to hear that  we can help you eliminate countless spreadsheets and that the concurrent pricing structure makes it affordable. Please reach out to us if there is anything we can do. Thanks again.

  ### 3. QT9 is by far the quickest and easiest to implement.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark B. | Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2024

**What do you like best about QT9 QMS?**

The ability to get support is so easy and the methods of self help are actually designed to be user friendly.

**What do you dislike about QT9 QMS?**

Not sure yet. So far everything has been great.

**What problems is QT9 QMS solving and how is that benefiting you?**

Control of documents and records, managment of changes.

**Official Response from Sam Sturm:**

> Mark - Thank you for the 5-Star review of QT9 QMS! We appreciate you taking the time to share your positive experience!

  ### 4. QT9 Commitment to Excellence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle H. | Directory of Quality Systems, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about QT9 QMS?**

Account support is hands-down the absolute best. From our account executive to our implementation coordinator, they make us feel like friends and family. We attribute our successful implementation and execution to Stephen. Can't say enough great things about him.

**What do you dislike about QT9 QMS?**

That I didn't use it earlier. I have used other software in the past and there is no comparison.

**What problems is QT9 QMS solving and how is that benefiting you?**

The software allows for consistency compliance.

**Official Response from Sam Sturm:**

> Michelle - Thank you very much for the 5-Star review! We are happy to hear about your positive experience with Stephen from our customer support team. It is always great to hear from happy customers. Please reach out to us if there is anything we can do. Thanks again.

  ### 5. Great Experience with QT9

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louise T. | Quality Systems Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about QT9 QMS?**

QT9 has many useful modules that are easy to navigate.  Their staff are always quick to respond and help solve any requests.

**What do you dislike about QT9 QMS?**

When updating to newer software, there were various minor issues, however staff quickly responded and made appropriate fixes.

**What problems is QT9 QMS solving and how is that benefiting you?**

Document control and controlling the "loop" of information between modules (ex. tying together change controls, CAPAs, and documents)

**Official Response from Sam Sturm:**

> Louise - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you like all the modules and that you have had a positive experience with our team. Please reach out us if we can help with anything.

  ### 6. Easy to use and helps to organize information across our company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill R. | Vice President Of Global Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2024

**What do you like best about QT9 QMS?**

I like that you can easily load in tasks and reminders.  Also, you can see who in the group still needs to complete something.

**What do you dislike about QT9 QMS?**

I doesn't have the best graphics and isn't the most visually appealing all of the time.

**What problems is QT9 QMS solving and how is that benefiting you?**

Keeping our infomation in an easy to navigate database.

**Official Response from Sam Sturm:**

> Bill - Thank you for the 5-Star review of QT9 QMS. We are happy to hear you find QT9 easy to use, and we appreciate you taking the time to share your positive experience.

  ### 7. Great integration...Goodbye to paper!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael B. | Quality Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about QT9 QMS?**

Overall integration between modules. Also, the great link between document Customer Feedback and Corrective Action/Nonconforming Product

**What do you dislike about QT9 QMS?**

The only downisde was not finding this software sooner!

**What problems is QT9 QMS solving and how is that benefiting you?**

Reduction of paper, document approval process

**Official Response from Sam Sturm:**

> Michael - Thank you for the 5-Star review of QT9 QMS! It is great to hear positive feedback from our customers!

  ### 8. QT9 QMS works as it should

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about QT9 QMS?**

QT9 QMS has been easy to use for our staff.  Setup and administration has been simple.  Integration has been easy as well.

**What do you dislike about QT9 QMS?**

Documentation could be more robust, but is not that bad

**What problems is QT9 QMS solving and how is that benefiting you?**

QT9 QMS has assisted with ISO certifications.  Centralization of documents has been excellent as well.

**Official Response from Sam Sturm:**

> Thank you for the 4.5 Star review of QT9 QMS. We are happy to hear it has been easy to use for your staff. 

  ### 9. Very helpful and easy to understand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about QT9 QMS?**

Jared, the Sales Representative, was very easy to work with. He provided me all the answers I needed and showed me plenty of examples of how to use the system.

**What do you dislike about QT9 QMS?**

Wish there were more training videos on different modules.

**What problems is QT9 QMS solving and how is that benefiting you?**

More integrative and automatic compared to our system.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review of QT9 QMS! We are happy to hear that Jared was easy to work with. We have more training videos coming, and we do have webinar recordings on different topics you can go back and watch as well. 

  ### 10. Great eQMS with great value

**Rating:** 5.0/5.0 stars

**Reviewed by:** Baowei J. | Lead Research And Development Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about QT9 QMS?**

All modules in one place
Flexible settings
Great value
Doc control can be easliy compatible with existing QMS system

**What do you dislike about QT9 QMS?**

Some settings were complicated
System could be slow periodicly
Does not convert display file automaticly not as easy as greenlight

**What problems is QT9 QMS solving and how is that benefiting you?**

A eQMS within budget.

**Official Response from Sam Sturm:**

> Baowei - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you like all the modules in one place along with the flexible settings. We do have updates coming to the document control module, and we will share your feedback with our team. Thanks again for the positive review.

  ### 11. A great solution to keep our small business competitive against vendors with large quality systems.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barrett B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about QT9 QMS?**

This system is designed to keep you from making the same mistake twice.

**What do you dislike about QT9 QMS?**

I can't think of any downsides at the moment.  Ask again after we have used the system for a while.

**What problems is QT9 QMS solving and how is that benefiting you?**

Audits and Traceabillity in Governemtn Contracting.

**Official Response from Sam Sturm:**

> Barret - Thank you for the 5-Star review of QT9 QMS! 

  ### 12. One stop shop  for QMS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about QT9 QMS?**

The ability to track and issue recurring training with one click. Their QT9 university is extremely helpful and their customer support is top notch! Easy to import large amounts of data with their templates.

**What do you dislike about QT9 QMS?**

The time outs. It needs to autosave instead of timing out and possibly loosing work.

**What problems is QT9 QMS solving and how is that benefiting you?**

It is providing an automated way of tracking audits, training and non compliances.

**Official Response from Sam Sturm:**

> Thank you for the 5-star review of QT9 QMS! We are happy to hear about your positive experience and will share your feedback with our team. 

  ### 13. TPB QT9

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marquetta M. | Senior Quality Assurance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about QT9 QMS?**

The cost was reasonable for the content.  Tyler Carlson was very helpful and knoweldgeable.

**What do you dislike about QT9 QMS?**

I did not dislike anything about the program or presentation.

**What problems is QT9 QMS solving and how is that benefiting you?**

Currently, we are using SharePoint for document control, Change Control.  QT9 will lesson the work for my quality assurance staff.

**Official Response from Sam Sturm:**

> Marquetta - Thank you for the review of QT9 QMS. Please reach out us if we can help with anything.

  ### 14. Qt9 IMplementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about QT9 QMS?**

The ability to apply designations to individual users, the tracking and traceability of changes made to documents, and ability to set up automatic training for updates or new process documents. The customer support available is amazing!

**What do you dislike about QT9 QMS?**

The datasync is a little complicated, but once up and going, is great!

**What problems is QT9 QMS solving and how is that benefiting you?**

Automating a lot of manual processes that take our time.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review of QT9 QMS! Our team is happy to hear you have found the customer support to be amazing!

  ### 15. good document management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about QT9 QMS?**

document management, engineering change process, ease of use, ease of implementation

**What do you dislike about QT9 QMS?**

QT9 makes updates and doesn't always verify functionality, however once an issue is brought to their attention, they typically respond quickly.

**What problems is QT9 QMS solving and how is that benefiting you?**

single place for quality related activities

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review of QT9 QMS! We appreciate you taking the time to share your positive experience.

  ### 16. Great for stream lining your QMS needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom K. | Corporate Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about QT9 QMS?**

Everything needed to maintain conformance is centrally located. A QMS system makes managing your standard much more accessible, such as communicating, record keeping, reporting generation, and audit satisfaction.

**What do you dislike about QT9 QMS?**

A few modules could be more robust such as the projects and training modules being these are essential functions inside a QMS.

**What problems is QT9 QMS solving and how is that benefiting you?**

Centralized management of ISO requirement, record keeping, and communication of activities.

**Official Response from Sam Sturm:**

> Tom - Thank you for the 5-Star review! We are happy to hear you like QT9's ability to centralize your data. We appreciate you taking the time to share your positive experience.

  ### 17. Easy to use, great customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerie F. | Senior Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about QT9 QMS?**

Document control and training records.  QT9 is easy to use and the customer support is great.

**What do you dislike about QT9 QMS?**

There are a lot of notifications that come through.

**What problems is QT9 QMS solving and how is that benefiting you?**

We are using it as a central location for all documents, moving away from Sharepoint.

**Official Response from Sam Sturm:**

> Valerie - Thank you for the 5-Star review! We are happy to hear you find QT9 QMS easy to use and the customer support great. We appreciate you sharing your feedback.

  ### 18. QT9- Just makes sense!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terry C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about QT9 QMS?**

*Its pretty User friendly in dash board- people with past use of microsoft excel will find it easiest.
*Multiple ways to get support- online, help topics, QT9 seminars and University
*Great staff interactions- all staff that we worked with were kind, considerate, and spoke to us and themsleves with respectfully. 
* Is a great database to cover and offer compliance on multiple topics used in business settings. 
* Database is extremely flexible & offers multiple ways to reach an issue or input data- is open to multiple people and the multiple ways people process and use data.    
*Intro period to get use to the database and assist getting our business set-up on the database was excellent- they provided enough support but also let us process through areas at our own so we were learning alot as we did it. 
* Very open to implementing changes to the database and alerting owners of the changes prior to implementation.

**What do you dislike about QT9 QMS?**

* Can be daunting to use when first introduced to the program.  Might consider limiting new comers to the purchase of it temporarily when making big changes to the portal or home page until the changes are 100% in place.  New comers won't feel so baffled by relearning alot of the look and setup.

**What problems is QT9 QMS solving and how is that benefiting you?**

It's providing a set & secure log of our Quality Managment system and allow us to implement & follow ISO:9001:2015 principles throughout our business. We eventually may grow it into assisting with trainings of staff, HR areas, customer & supplier input, etc.

**Official Response from Sam Sturm:**

> Terry - Thank you for the 5-Star Review of QT9 QMS! Please reach out to us if there is anything we can do. Thanks again.

  ### 19. QMS software

**Rating:** 5.0/5.0 stars

**Reviewed by:** John B. | Operations and Manufacturing Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about QT9 QMS?**

Having a software that can take care of all our QMS needs.

**What do you dislike about QT9 QMS?**

Unknown at this time. After further investigation sudjestions will be determined.

**What problems is QT9 QMS solving and how is that benefiting you?**

Establishing a centralized repository for all documents related to the QMS.

**Official Response from Sam Sturm:**

> John - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you like QT9's comprehensive platform. Please do not hesitate to reach out to us for any future training needs. Thanks again. 

  ### 20. QT9- Best QMS Software in the world!!!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tia B. | Corporate Quality Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about QT9 QMS?**

1. QT9 QMS Software is a gamechanger for my organization.  We grew from a company of about 40 people to 150 people very quickly and I (QMS Director) did not know how I would maintain our QMS without a tool to help me manage all the requirements of AS9100. I use almost all the modules in the software.
2.This tool shows amazingly well during 3rd party recertification audits, customer audits, any audits really.
3. Implementation of the software was easy and quick.  The customer support was unmatched.
4. The ease of use of the system is very intuitive and user friendly. Having the ability to export data is excellent.
5. Other systems I looked at only had a few modules, QT9 has almost every module needed in a QMS
6. We use QT9 every day, All day.
7.  Integration of the system was easy with customer supoort that was provided.

**What do you dislike about QT9 QMS?**

When using the Training module, the module is very slow at times.   Wish there was an option to do mass record modifications.  Currently any changes are done one a at a time.  For example, if an employee is made inactive due to their termination from the company, they still appear on open training records.  they have to be removed manually, and when that is required it takes a long time and the system is very slow when dong these activities.

**What problems is QT9 QMS solving and how is that benefiting you?**

QT9 QMS centralizes my entire Quality Management System.  It helps me to keep everythign organized and efficient.

**Official Response from Sam Sturm:**

> Tia - Thank you for the 5-Star review! That is awesome to hear you use most of the modules in QT9 QMS, and that you have had such a positive experience with implementation and customer support. Keeping the platform user-friendly is always a priority, and it great to hear that you have had that experience. We will share your feedback on the training module with our team for a future release. It is always great to hear from happy customers. Thanks again!

  ### 21. Product Selection Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about QT9 QMS?**

User interface is intuitive, and easy to navigate.  Sales presentation was enough to get a basic idea.  Having 10 days to trial the software help to sell it.

**What do you dislike about QT9 QMS?**

QMS Needs to get a community forum together so that people can see what each other request for changes are and be abel to vote on them.  There are features that should be added that would make it better software.

**What problems is QT9 QMS solving and how is that benefiting you?**

Existing QMS is obsolete, so finding a new one.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review! We are happy to hear you find the user interface intuitive and easy to navigate. Our team enjoys hearing about positive feedback. QT9 has a community forum going live before the end of this year. We are fine tuning the content now. Please reach out us if we can help with anything.

  ### 22. Very efficient system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about QT9 QMS?**

QT9 is a robust QMS platform with great task automation and transparency enabling.

**What do you dislike about QT9 QMS?**

Nothing for now. Use friendly, efficient and useful.

**What problems is QT9 QMS solving and how is that benefiting you?**

Design Control
Project Management
Quality System Management
Audit Management
Training Platform

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review! We are happy to hear you like how robust the QT9 QMS platform is. 

  ### 23. The software is very user-friendly and technical support is readily available via training modules.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary T. | Senior Director of Quality Systems, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about QT9 QMS?**

Its ease of implemetation and use for each quality module, and timely technical support.

**What do you dislike about QT9 QMS?**

There is nothing that is disliked regarding QT9 QMS software.

**What problems is QT9 QMS solving and how is that benefiting you?**

QT9 QMS supports necessary cGMP drug manufacturing requirements according to 21 CFR 210/211.

**Official Response from Sam Sturm:**

> Mary - Thank you for the 5-Star review! We are happy to hear that you like QT9's ease of implementation, modules and technical support. Please reach out to us if there is anything we can do. Thanks again.

  ### 24. QT9 Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jon H. | Global Vice President of Quality, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about QT9 QMS?**

QT9 is helpful for linking all the QMS process' into one platform.

**What do you dislike about QT9 QMS?**

The data reporting is the least helpful part of the system.

**What problems is QT9 QMS solving and how is that benefiting you?**

Linkage, traceability forcing the use of Process.

**Official Response from Sam Sturm:**

> Jon - Thank you for the review of QT9 QMS. We are happy to hear you like the linking of quality processes into one platform. We will reach out to you about getting the reports you need. Please do not hesitate to call or email us at any time. 

  ### 25. Great way to incorporate our QMS into our ERP system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandy  S. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about QT9 QMS?**

Document control and a great way manage all requirments of our 9001 certification.

**What do you dislike about QT9 QMS?**

None so far. I believe it will be a great way to control our systems.

**What problems is QT9 QMS solving and how is that benefiting you?**

Traceability.

**Official Response from Sam Sturm:**

> Brandy - Thank you for the 5-Star review! We are happy to hear you like the document control  and traceability built into QT9 QMS. Please reach out us if we can help with anything.

  ### 26. Daily use of the system, make tracking data simple.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about QT9 QMS?**

How easy it is to filter data and generate reports.

**What do you dislike about QT9 QMS?**

Sometimes communication is lacking when fields are going to be removed during an update.

**What problems is QT9 QMS solving and how is that benefiting you?**

Helps ensure we are holding vendors with production issues accountable, and improving products we are receiving and supplying to our customers.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review of QT9 QMS! We appreciate you taking the time to share your positive experience.

  ### 27. Great people

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about QT9 QMS?**

QT9 has helped me automate my quality process, it is very easy to use and implement, the service I receive from Support, Implementation and my Account Manager Kertrina is best in class.

**What do you dislike about QT9 QMS?**

Nothing as of now.  It has been great and am happy.

**What problems is QT9 QMS solving and how is that benefiting you?**

The quality process

**Official Response from Sam Sturm:**

> Thank you for the 5-Star Review of QT9 QMS! We are happy to hear that QT9 has helped you automate your quality processes. It is always great to hear when users find the solution easy to use. Thanks for sharing your positive experience with our support and implementation teams as well as Kertrina. Please reach out us if we can help with anything.

  ### 28. Excellent QMS software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jody B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about QT9 QMS?**

It is flexible enough to meet the needs of many different standards across many different industries.  It also allows the user to correct mistakes without redundancy or excessive steps. The university option to book training that meets my schedule is awesome, and it is very easy to reach a human being to speak to directly, if needed.

**What do you dislike about QT9 QMS?**

Limits on users (pay for licenses). Otherwise, the program is excellent.

**What problems is QT9 QMS solving and how is that benefiting you?**

It manages our quality documents and records, incident program and equipment calibration and preventative maintenance programs.  We also manage our suppliers, customer feedbacks and complaints.  All training is documented and through the program as well.  The reporting option allows me to track and trend incidents and conduct risk reviews with ease.

**Official Response from Sam Sturm:**

> Jody - Thank you for the 5-Star Review of QT9 QMS! We appreciate you taking the time to share your positive experience.

  ### 29. The Best Quality System Out There!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelly K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about QT9 QMS?**

There is so much I love about QT9; where to begin? Everything is laid out conveniently; from corrective actions to risk analysis, everything is at my fingertips. Navigation is a breeze!  I can easily assign training to all or specific employees, and the digital training record is complete.  Employees logging into QT9 find it user-friendly; they don't need a lot of tech knowledge to interface with QT9. Lastly, it makes our AS9100 audits much easier with all the data in one location.

**What do you dislike about QT9 QMS?**

QT9 is a great tool and I seldom need to contact support.  On those rare occasions when I do have a problem this is the process.  #1  click the help button, #2 send an email with attachments, #3 receive an automated response that they are looking into. #4 Wait 6 or 8 hours later, sometimes the next day to hear back, #5  Repeat until the issue is resolved.

**What problems is QT9 QMS solving and how is that benefiting you?**

It solves every problem with the quality management system. As we grew, we expanded our use of the different modules. In the beginning, we didn't use some modules, such as Risk Assessment, but now we have become more dependent on it.

**Official Response from Sam Sturm:**

> Shelly - Thank you for the 5-Star review! It is great to hear you find navigation a breeze in QT9 QMS. We appreciate you taking the time to share your positive experience.

  ### 30. QMS Product and Service are A+

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about QT9 QMS?**

The upside is has many features that are user friendly.

**What do you dislike about QT9 QMS?**

Integration with other enterprise applications require additional support and setup.

**What problems is QT9 QMS solving and how is that benefiting you?**

Provides a central quality database.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review of QT9 QMS! We are happy to hear you find the features user-friendly. We appreciate you taking the time to share your positive experience. 

  ### 31. QT9 eQMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about QT9 QMS?**

ISO Functions
Document Control
Trainings
Customer Feedbacks

**What do you dislike about QT9 QMS?**

Search and selection capabilities
Reprocess documentation unavailability

**What problems is QT9 QMS solving and how is that benefiting you?**

QT9 helps tremendously with going paperless and keeping everything together at the same centralized place.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review! We appreciate you taking the time to share your positive experience.

  ### 32. QT9 Brought Us into a New Era.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew P. | Quality Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about QT9 QMS?**

When I arrived at my new company I had noticed that they were running most of their Quality Management System from a network drive. Being at other companies I had experience using systems that were more secure and user friendly including QT9. I requested that we aquire this software to make it easier for employess to locate important information and build our ISO 9001 and 14001 system. QT9 made it easy to transfer our outdated system into someting manageable. The implementation and customer support teams were professional and paramont in making this happen. This system is easy to set up and train.

**What do you dislike about QT9 QMS?**

Although their reporting system is good. The only issue so far is the ability to set up custom outputs like some reports and the ability to create custom calibration lables. There is an add on for reporting but it would be nice to have this integrated in the system as a stand alone.

**What problems is QT9 QMS solving and how is that benefiting you?**

Creates a more secure and indexed way of storing data. Makes it easy for employess to retrieve and utilize information. The Customer and Supplier Portals make it easier to get information to interested parties and solve production issues quickly without the need for mulitple email chains.

**Official Response from Sam Sturm:**

> Matthew - Thank you for the 5-Star Review of QT9 QMS! We are happy to hear you are a repeat customer and that our team helped make set up and training easy! Thank you for taking the time to share your experience. 

  ### 33. Excellent Experience and Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Oudai D. | Assistant Manager- Quality, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about QT9 QMS?**

The team and support service. While the software itself is great and gives many options, it is not unique in the market. In that, there are competitors that offer similar software. However, the team and support offered by QT9 stand out greatly for us as an organization and was that actual winning point why we choose them.

**What do you dislike about QT9 QMS?**

Some of the functions within each module cannot be hidden or disabled if we are not using it. This sometimes confuses and overwhelms new users. Also, it would be excellent to keep a log of all automatic email notifications sent. For example, if an email was sent to Mr. John about corrective action, the timeline should capture an email notification sent on a specific date.

**What problems is QT9 QMS solving and how is that benefiting you?**

It aids significantly in managing our corrective actions, preventative action, and customer feedback. Additionally, we are exploring more options that are available via the software, these are document control, moc, safety incidents, etc.

**Official Response from Sam Sturm:**

> Oudai - Thank you for the review. We appreciate you taking the time to share your experience. Please reach out to your QT9 contact and/or email me at ssturm@qt9software.com, so we can learn more about your feedback. 

  ### 34. QMS Consultant & Lead Auditor

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frank L. | QMS Consultant and Lead Auditor, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about QT9 QMS?**

QT9 QMS software offers the following advantages:
Customizability: Easily set up unlimited custom fields for tailored use.
Emails: Automated reminders and overdue notifications keep everyone informed.
Filtering: Customize dashboard grids for personalized content display.
Ad Hoc Reports: Create customized reports with filters for specific needs.
Approvers: Adjust settings to require multiple approvers.
Exports: Export data to a universal CSV format for easy access and analysis.

**What do you dislike about QT9 QMS?**

There are no significant drawbacks to QT9 because they actively solicit feature requests from customers. By valuing customer opinions and incorporating their feedback, QT9 shows commitment to enhancing their product. This strategy allows them to gather diverse ideas and prioritize addressing pain points or adding valuable features. It fosters engagement, collaboration, and stronger customer relationships, increasing customer satisfaction and loyalty.

**What problems is QT9 QMS solving and how is that benefiting you?**

QT9 is providing Gold Tech Industries with a QMS foundation that will enable the company to become ISO 9001:2015 certified.

**Official Response from Sam Sturm:**

> Frank - Thank you for the positive review. Our team enjoys hearing positive feedback. 

  ### 35. It's like the luxury car of the QMS world!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaitlynn B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about QT9 QMS?**

I have been the most impressed with the customizability of QT9! There are so many fields to use or not use, PLUS there are User Defined Fields that can be utilized in several ways. This has allowed us to grow the software with our company's needs!
QT9 University and the Help Book are both incredible for learning the software!

**What do you dislike about QT9 QMS?**

There aren't a ton of downsides of QT9 that I have ran into so far. The big one is that at first, it can be pretty overwhelming, especially from the set-up side. I also have some concerns with onboarding the rest of the company when they are not used to having a QMS system at all. However, QT9 has plenty of training resources, so that is helpful!

**What problems is QT9 QMS solving and how is that benefiting you?**

Our company has never had a QMS before, so this is filling that gap. Using QT9 will help us be better in compliance when it comes to approving documents/changes/etc. instead of having to chase everyone down for a wet signature.

**Official Response from Sam Sturm:**

> Kaitlynn - Thank you for the 5-Star review of QT9 QMS. I love your headline. We like to think of QT9 QMS the same way by including so many different features.  Please keep in mind we include unlimited training and support. Just contact our team to schedule training sessions that work with the rest of your company. We are happy to help. 

  ### 36. Overall QT9 QMS is a great software to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about QT9 QMS?**

The software is easy to use, all of the modules are included and you choose what you use over time, and there is a lot of support and guidance when implementing each module.

**What do you dislike about QT9 QMS?**

Being an on-premise customer we get updates later than the cloud-based customers; some modules send a lot of emails, and some modules do not send emails at all; the external document module is not very helpful in its current state, and the supplier module isn't as robust as our supplier selection and evaluation process so we do not utilize it at the moment.

**What problems is QT9 QMS solving and how is that benefiting you?**

Strite's QMS was a paper-based controlled system with information in various silos throughout the organization.  Document control, CAR, and NCP processes were very difficult to manage and keep track of.  It is much easier to track CARs and NCPs, revision control of our documents, and create training records directly from updates.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review! We are happy to hear you find the software easy to use. We will forward your feedback on the modules. 

  ### 37. Great electronic QMS for ISO 9001:2015 compliance.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about QT9 QMS?**

QT9 QMS allows users to easily upload, view, review, and revise documents.  There are also many modules that link to one another, so there is no need to duplicate data entry.

**What do you dislike about QT9 QMS?**

One small downside is that if a user has multiple access levels in different modules, that user will receive mulitple emails from the QT9 QMS system concerning the same change (i.e. document revision or NCP closure).  This can lead to a cluttered email box.

**What problems is QT9 QMS solving and how is that benefiting you?**

The largest benefit of using QT9 QMS is moving away from hard-copy documents and oversized binders.  Having the entire QMS stored electronically and back-up constantly by QT9 allows for greater flexibility and reduced impact to the environment.

**Official Response from Sam Sturm:**

> Thank you for the review. We are happy to hear you like the Document Control module. We will forward your feedback to our team. 

  ### 38. QT9 QMS for a Start Up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ron J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about QT9 QMS?**

QT9 QMS was the architure that provided the backbone for our QMS development and implementation,  In less than six months we went from a blank piece of paper to a fully auditable, compliant ISO 9001 QMS.  It is well structured, easy to adapt in any size organization. QT9 provided on demand support 7-24.  The support staff was knowledgeable and understood our business to help streamline implementation.

**What do you dislike about QT9 QMS?**

As a prior user, it has only improved over the years.....

**What problems is QT9 QMS solving and how is that benefiting you?**

Document Control - Respository and change control
 Internal Auditing - Scheduling and Control
Corrective and Preventive Actions - Root Cause and documentation (History)
Management Review Meetings - Scheduling and Documentation 
Risk Management - Control and Documentation

**Official Response from Sam Sturm:**

> Ron - Thank you for the 5-Star review! We are happy to hear QT9 QMS is easy to adapt in any size organization. Please reach out to us if there is anything we can do. Thanks again.

  ### 39. QT9 is the most useful system we use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about QT9 QMS?**

QT9 has streamlined our Quality, Safety, and Training departments. It's a single repository for tracking our company's incidents, CARs, and NCPs.

**What do you dislike about QT9 QMS?**

I'd like to see the ability to link more than one CAR to Incidents. I'd also like to see the ability to create an NCP from a CAR.

**What problems is QT9 QMS solving and how is that benefiting you?**

QT9 has solved our company's problem with document control and tracking. It has also provided an excellent avenue for tracking trends and providing tangible data to upper management regarding the state of Quality, Training, and Safety departments.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review of QT9 QMS! We are happy to hear our software has helped you streamline multiple departments. Thank you for the suggestions. We will submit these as feature requests. 

  ### 40. Excellent QMS Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ismael A. O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2023

**What do you like best about QT9 QMS?**

QT9 QMS Software is an exceptional software that provides ease of use, comprehensive functionality, and excellent customer service. The software is incredibly user-friendly and intuitive, making it easy to navigate and utilize. The features are robust and cover all the necessary elements of an ISO QMS. Moreover, the customer support team is incredibly knowledgeable and always available to assist with any questions or concerns. Overall, I highly recommend QT9 QMS Software to anyone looking for a great software solution for their ISO QMS operations

**What do you dislike about QT9 QMS?**

There are no true downsides to QT9. All modules are well-designed and very practical. The system allows you to make the necessary changes while still keeping the system validated. If there is one thing I would change that would be the names of some of the modules. But overall I would not say there is anything I dislike about the program.

**What problems is QT9 QMS solving and how is that benefiting you?**

QT9 allows us to have all our QMS documents in one centralized location. It allows us also to maintain all types of records that are required by an ISO system under one system.

**Official Response from Sam Sturm:**

> Ismael - Thank you for the 5-Star review! It is always great to hear from happy customers that enjoy the comprehensive functionality and ease of use. We appreciate you taking the time to share your positive experience.

  ### 41. Excellent QMS Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renee A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about QT9 QMS?**

The centralization of all QMS data and information

**What do you dislike about QT9 QMS?**

There are a few challenges when using the on-premise version. For example, we are not connected to some of the new bells and whistles, such as QT9 University. However, this pales in comparison to all the excellent functionality received with the use of QT9, such as the visibility the QT9 brings to our organization as it relates to QMS

**What problems is QT9 QMS solving and how is that benefiting you?**

We have several divisions at different locations that operate under the same QMS. Before QT9 as VP of Quality, I had no means by which I could monitor activity. We used many spreadsheets to accomplish the requirements of the AS9100 standard. Now with QT9, I have complete visibility of our QMS at my fingertips. This allows me to brief our president at a moment's notice.

**Official Response from Sam Sturm:**

> Renee - Thank you for the 5-Star review! It is awesome to hear that the QT9 QMS has been able to centralize your information. We appreciate you taking the time to share your positive experience.

  ### 42. Easy and Affordable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renea  K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about QT9 QMS?**

I like the simplicity of using QT9.  I especially love the Employee Portal for setting up training records.  Employees can access this portal at any time.

**What do you dislike about QT9 QMS?**

There is nothing I dislike.  The system seems to be working very well.

**What problems is QT9 QMS solving and how is that benefiting you?**

Document control, CAPA and training modules are very helpful to our organization.

**Official Response from Sam Sturm:**

> Renea - Thank you for the 5-Star review! It is awesome to hear you like the simplicity of using QT9! Please reach out us if we can help with anything.

  ### 43. Great QMS for a small company...or a large one with multiple sites!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about QT9 QMS?**

The best things about QT9 are that records are connected.

- When issuing a corrective action from an audit, you can jump between the audit and CARs with one click. Same with CARs from complaints. You can also see all records related to a specific customer or supplier as all records can be linked back.
- Everything is automated. The owner of a record is notified automatically by the system when a new record is created for them (corrective action, controlled document, change control, etc.), and the system also notifies the owner when records are coming due.

**What do you dislike about QT9 QMS?**

You can only have one module open at a time, unlike ERP systems. It can be a little frustrating if, say, you want to reference a controlled document but you have to close out of the record you're working in to open Doc Control to look up the document.

**What problems is QT9 QMS solving and how is that benefiting you?**

It has allowed us to move from overly manual processes to a fully automated system. We were able to get rid of forms and logs to track the records, which has eliminated the risk of having some records (e.g., corrective actions and the verification of effectiveness) to fall through the cracks. We are able to see what is past due immediately, and with multiple facilities, everyone can quickly see records or documents instead of having to go to the facility where the records are kept.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review! It is great to hear you like the automation built-in to QT9 QMS. We appreciate you taking the time to share your positive experience.

  ### 44. Provides electronic management of regulatory requirements with configuration flexibility.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole W. | Quality Manager/Product Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about QT9 QMS?**

I appreciate that all the modules are comprehensive in their data-gathering capabilities. I think the interconnectivity of records is useful, even though it is complex, and the interconnectivity of documents, products and equipment is very beneficial for trend analysis and review.

**What do you dislike about QT9 QMS?**

When connecting ISO records within the system, the user must initiate the related records from within the originating record, when I believe it would be much easier to add functionality that allows the user to select records to add as related records instead.

**What problems is QT9 QMS solving and how is that benefiting you?**

Electronic data gathering and organization make information readily available across the organization.

**Official Response from Sam Sturm:**

> Nicole - Thank you for the 5-star review of QT9 QMS. It is great to hear you like the comprehensive design of the solution. We appreciate you taking the time to share your positive experience.

  ### 45. QT9 for QMS - auditors love it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tammy J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about QT9 QMS?**

Having the related records linked and a timeline associated with every record is extremely helpful.  I also love having a supplier portal for flowdowns & surveys.

**What do you dislike about QT9 QMS?**

Searching documents can be cumbersome.  There is limited capability to customize field names, etc.  Not all modules allow for site specific entries.

**What problems is QT9 QMS solving and how is that benefiting you?**

Providing a comprehensive history of quality events by product.  Providing accountability in the work-flows as you can see who has tasks or records open for follow up.

**Official Response from Sam Sturm:**

> Tammy - Thank you for the review. We value customer feedback, and we aim for positive experiences! Please reach out to your QT9 contact and/or email me at ssturm@qt9software.com, so we can learn more about your feedback. We are always looking to improve. 

  ### 46. QT9 Perfect Low-Cost option to Move from Paper to an eQMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about QT9 QMS?**

QT9 is extremely affordable for small organizations and contains all modules needed for a QMS.  It is easy to use.  QT9 offers free training and support.

**What do you dislike about QT9 QMS?**

QT9 is not customizable and does not allow open API.

**What problems is QT9 QMS solving and how is that benefiting you?**

Provided us with an electronic option for managing our QMS to achieve effeciency and compliance.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review! We are happy to hear you find our solution easy to use. 

  ### 47. QT9 Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** kimberly y. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2023

**What do you like best about QT9 QMS?**

QT9 has been the best Quality management system I have ever experienced.

**What do you dislike about QT9 QMS?**

There are a few quirks to set up for our uses, but the QT9 team is always able to walk me through them as needed and suggest other useful ways to get the same result.

**What problems is QT9 QMS solving and how is that benefiting you?**

Keeping everything in one system.

**Official Response from Sam Sturm:**

> Kimberly - Thank you for the 5-Star review! It is great to hear you have had an excellent experience. We will share your feedback with our team. 

  ### 48. Fantastic system, always impressed with its capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas A. | Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about QT9 QMS?**

QT9 has allowed us to have a clean and information-rich QMS. Gone are the tangled web of excel files and paper logs. It has allowed us to have accurate and precise top-level data necessary to not only react to a problem but to prevent some deveolp[ing issues.

**What do you dislike about QT9 QMS?**

Our main complaint is the same complaint we would have for every QMS, it requires a competent user to build out and a large amount of data entry to make it effective.

**What problems is QT9 QMS solving and how is that benefiting you?**

QT9 has solved a long-standing issue of managing an accurate calibration tracker that is not reliant on constant supervision. Previously our main tracker was excel based, and if an inexperienced employee entered data incorrectly, the whole list could break.

**Official Response from Sam Sturm:**

> Thomas - Thank you for the 5-Star review of QT9 QMS! We include unlimited free training to help you keep your users competent and effective. We appreciate you taking the time to share your positive experience.

  ### 49. Concurrent User License

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about QT9 QMS?**

QT9 offers concurrent user licenses that most QMS vendors do not.  It allows the company to have all users access to the QMS application but the financial burden.  With this, QT9 understands that a company needs to succeed by providing a QMS application to meet regulatory requirements and also doesn't hurt the company's bottom lines.

**What do you dislike about QT9 QMS?**

Nothing, yet.  From product demos, expected QMS functionalities looking for are available.

**What problems is QT9 QMS solving and how is that benefiting you?**

Document control and visibility of data from QMS modules like CAPA, NCR, Complaints, and the like.

**Official Response from Sam Sturm:**

> Thank you for the 5-Star review! Please reach out to us if there is anything we can do. Thanks again.

  ### 50. Everything need for a QMS in one place.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about QT9 QMS?**

All the modules in one place and easily accessible.

**What do you dislike about QT9 QMS?**

There is no drag and drop feature for adding documents to the different modules.

Auto generation and notification of training records with reoccurring days set would be beneficial.

**What problems is QT9 QMS solving and how is that benefiting you?**

We were able to move away from multiple paper systems to an electronic system.  This provides better visibility to users.

**Official Response from Sam Sturm:**

> Kelly - Thank you for the 5-Star review! It is great to hear you find all the modules easily accessible. We appreciate you taking the time to share your positive experience.


## QT9 QMS Discussions
  - [What is QT9 QMS used for?](https://www.g2.com/discussions/what-is-qt9-qms-used-for) - 2 comments, 1 upvote

- [View QT9 QMS pricing details and edition comparison](https://www.g2.com/products/qt9-qms/reviews?filters%5Bnps_score%5D=5&page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A00%3A50+-0500&secure%5Bsession_id%5D=4106e46a-2f68-44a2-a5eb-025d1c0702dd&secure%5Btoken%5D=c7afde439f7178b86501bb16c84060af0ef0df0a98330b14728c59cf77cbfeec&format=llm_user)

## QT9 QMS Features
**Quality Management**
- Design Controls
- Audit Management
- Supplier Network Management
- Risk Management

**Nonconformance**
- Conformance Records
- CAPA
- Change Management
- Task Management
- Policy Management
- Document Management
- Incident Management
- Equipment Management
- Audit Management
- Workflow Management
- Risk Management
- Communications Management
- Training Management
- Maintenance Management
- Complaint Management
- Inspection Management
- ISO Standards Management
- Calibration Management
- Compliance Management

**Quality System**
- Analytics & Reporting
- Real-time Collaboration
- Document Control
- Quality Processes

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports
- Supplier Quality Control
- Statistical Process Control
- Approval Process Control
- Quality Control

**Risk Management**
- Assessments
- Operational Risk
- Supplier Evaluation

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

**Additional Functionality**
- Defect Tracking
- Electronic Signature
- Reporting & Statistics
- Activity Dashboard
- Data Import/Export
- Generative AI
- Nonconformance Tracking
- Surveys & Feedback
- Access Controls/Permissions
- API
- AI Copilot
- Alerts/Notifications
- Real-Time Data

## Top QT9 QMS Alternatives
  - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (775 reviews)
  - [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) - 4.5/5.0 (401 reviews)
  - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (526 reviews)

