--- title: Qpien Reviews meta\_title: 'Qpien Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Qpien works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 1 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

# Qpien Reviews & Product Details

Qpien is one messaging platform for omnichannel Support, Sales and Marketing platform designed for ecommerce. Qpien is a omni-channel customer support platform for E-commerce stores that allows your customer service team to manage all of your support, customer service in one place. E-commerce stores use Qpien to improve customer experience and increase the efficiency of their customer support teams. Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money. - Easily manage all customer messages from Live Chat, WhatsApp, Instagram and FB - See all your products, customers and orders details without leaving Qpien panel - Customizing and adding Qpien Live Chat to your e-commerce store takes less than 1 minute - With Qpien you will boost sales, increase conversions and revenue - Stop losing sales by missing the conversation

* * *

Seller
 [Qpien](https://www.g2.com/sellers/qpien)
Discussions
 [Qpien Community](https://www.g2.com/products/qpien/discuss)
Languages Supported
 

English, Turkish

Overview by
 Cemal Güneş

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## Pricing

Pricing provided by Qpien.

### Start

$19.00

1 User Per Month

### Grow

$39.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/qpien/pricing)

## Top-Rated Alternatives

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 ![Sakshi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sakshi R.")
SR

Sakshi R.

Pprocess Associate

Enterprise (\> 1000 emp.)

11/1/2023

"All in One communication channel"

4/5

What do you like best about Qpien?

It helps to connect with your customers that are available on different channels under one roof. It supports many communication channels like whatsapp, facebook, instagram etc. Its easy to use all in one communication channel will help to reduce resolution time. Review collected by and hosted on G2.com.

What do you dislike about Qpien?

Disklike i found about Qpien is its pricing that is quite high and in the trial version provided there is not much features are available to use. Review collected by and hosted on G2.com.

What problems is Qpien solving and how is that benefiting you?

Qpien is helping to manage the customer communication. With its target message option you can send specific message to the customer that has interest in specific prodcut. You can also send alert for the downtime directly from Qpien pannel. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

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[Show More](#)

## Pricing Options

Pricing provided by Qpien.

### Start

$19.00

1 User Per Month

### Grow

$39.00

1 User Per Month

### Scale

$69.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/qpien/pricing)

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