Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"This is the way it should have always been!"
4.5/5
What do you like best about QorusDocs?

Having the search & insert function available in the O365 tools we're already using to create proposals is the biggest advantage. Being able to insert our best content into my document, with Qorus automatically completing the "smart fields" from pre-populated data, in just a few clicks and without leaving the application I'm in, has made a big difference to my workflow.

Assignments makes it easier to work with our subject matter experts in a consistent way throughout the bid team and from bid to bid, making the bid managers life just a bit easier!

Also, the engagement and support we've received from the whole Qorus team throughout has been excellent, it feels like they're an extension of our business now. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

Qorus is simple for users to operate, and initially it was very intuitive to setup - both bog positives. But there's no avoiding that to full utilize it, and integrate into a complex environment; there's a reasonable amount of technical resource required by the customer - if you choose to manage this yourself. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

We appreciate you taking the time to share your experience with QorusDocs. Your feedback on the proposal creation process using smart content actions and assignments is incredibly valuable, and we are happy to hear you have had excellent support from our team! We look forward to continue helping you and your team meet their proposal and bid goals.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Sharing some thoughts on the new version"
4.5/5
What do you like best about QorusDocs?

I like how much easier it is to navigate. The layout makes much more sense to me perhaps because it looks more mature. I haven't had an opportunity to explore all of the features available to me but I have of course clicked on everthing I can. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

Well, I find the load times are still lagging, and it's frustrating when I know that SharePoint should be processing results faster. Then again, as a user, I don't have enough information on its design, so who am I to say. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

Thank you very much for sharing your feedback on the latest navigation updates! We are glad you have enjoyed the new layout, and we are looking forward to sharing other navigation enhancements we will be making this year. Lag times are no good for anyone - and we completely understand the dislike. We have made multiple performance improvements this year and hope that you been able to see a decrease in lag times. Thank you for the valuable insights and we look forward to hearing back from you later this year.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Pretty slow, buggy, and frustrating"
1.5/5
What do you like best about QorusDocs?

Live editing with peers is essential, but Docs and other apps do that better. Content control is helpul in Qorus, and the Knowledge Point is an okay feature, if slower to load than just pulling up a source doc. Good support team. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

Slow, buggy, requires tons of logging in, restarting, etc. Doesn't process images or formatting well in Word. Seemingly constant issues with SSO. Only works on expired browser. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

Hi there, we are sorry that you are not satisfied with your experience. Our goal is to help you create custom business-critical documents with efficiency, and it is unfortunate you are not currently getting that value. There are no current issues reported with the SSO functionality, and your explanation of repeated logging-in is not an expected experience. We ask that you please submit a ticket with our Support team so that we can work with your IT support and solve your sign-in obstacles. We are happy to report that the platform you are on does also work with Chrome, and the QorusDocs platform (our latest proposal management subscription) can be used across all common browsers.

We would appreciate the opportunity to understand more about your current situation. We would like to directly address any issues or lacking functionality that you are experiencing - and are keen to provide you with a better experience. We hope you will accept our request to contact and look forward to improving your results and content outcomes.

Nada K.
NK
Nada K.
Marketing Team Lead
Enterprise (> 1000 emp.)
"Easiest Automation"
4.5/5
What do you like best about QorusDocs?

As an administrator, the timesaving field recognition is my favorite feature. Qorus recognizes the data fields in a document and makes adding them to the data base easy within a simple worspace. For my users, the way you can tie documents together within an opportunity and then automate them all from one central hub that contains all content reccommended for that type of opportuniy. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

The review process is a bit rigid. Content management function falls to the SMEs, who may only be in the system periodically and forget to complete the process. I would like to see more ability to control the availability of content through auto approves for a group of users. Review collected by and hosted on G2.com.

Taylor O.
TO
Taylor O.
Floral Designer
Mid-Market (51-1000 emp.)
"Qorus is an Incredible Tool for Proposal Content"
4.5/5
What do you like best about QorusDocs?

Qorus is customizable and adaptable with the amount of content my company needs to access for proposal development. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

The interface is a little outdated, though recently updated, and sometimes not intuitive to navigate. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

Hi Taylor - Thank you for taking the time to share your experience on QorusDocs. We are so glad to hear that our software has been valuable in decreasing time to create proposal content and making your company's collateral more accessible. Our product team is actively working to provide you a more intuitive experience in the many places you can use QorusDocs. Please stay tuned for upcoming releases and we look forward to hearing from you!

Gareth G.
GG
Gareth G.
Head of Proposals
Small-Business (50 or fewer emp.)
"Excellent product to improve the efficiency of your existing bid process"
5/5
What do you like best about QorusDocs?

- Links seamlessly to Office 365 to provide faster, more accurate and powerful searching of previously written content, answers, evidence, etc.

- Qorus Content Hub Add-in to Microsoft Word, PowerPoint, Excel and Outlook provides a Google-like search functionality within the programs and put content at your fingertips. This enables bid writers to benefit from Qorus whilst continuing to work in their preferred Microsoft products.

- Customisable to meet our specific needs, including tailoring for specific businss units/departments.

- Great support and assistance during the implementation period - our Customer Success Team Lead (Marco) genuinely tries to get the product to work for us and provide excellent support during the onboarding process.

- Link to your existing Sharepoint libraries or create new libraries depending on what suits your process.

- The implementation period encouraged us to assess what content we save and how we save it - this has resulted in an improvement to our process.

- Contents aren't actually uploaded to Qorus, instead they are uploaded to our own SharePoint Libraries - which ensures compliance with existing security and knowledge retention in future. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

- Not a specific problem with Qorus, but you do need to ensure your content is organised and well structured to unlock the potential of Qorus.

- Occassional bugs do crop up, but the team at Qorus are very responsives and deal with them quickly. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Qorus is Service +"
5/5
What do you like best about QorusDocs?

Qorus proposal software is extraordinarily adaptable and intuitive to use. But the best part of the Qorus experience is the extraordinary level of service and support it provides from the moment you first onboard with Qorus through its entire life-cycle. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

There was initially some minor inflexibility in how Qorus allows users to structure it libraries and data capture fields. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

Being in the customer engagement team - there is nothing that makes us happier then hearing you've had an extraordinary level of service and support! Well, except maybe that you've had a beneficial and intuitive experience to add. We are glad to hear that the inflexibility with content structure has been resolved. Thank you for sharing this great feedback on the benefits you've seen from Qorus. We are delighted to see this and greatly appreciate you sharing your experience. Cheers to our partnership as we continue to transform the proposal and response pillar of business.

Verified User in Telecommunications
ET
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Processing of Praposals"
4.5/5
What do you like best about QorusDocs?

The ease of finding information that you need to complete and make your proposal complete, its easy to integrate that information you find in to one document that you can then send to a client that they will understand with ease. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

Sometimes it is not easy to navigate to the folder where the information you are looking for is, you need to go via SharePoint and still then its not easy to do so. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

We are so glad to hear that QorusDocs has been valuable in helping you achieve high-quality, standardized proposals! Thank you for sharing your feedback on the ease of finding content that can easily be incorporated into client documents. Our product team is actively working on ways to enhance your experience within QorusDocs, and some of these enhancements include improvements to the navigation experience. We'll look forward to hearing from you in the future!

Munyaradzi Stanley C.
MC
Munyaradzi Stanley C.
Group Senior Specialist Product Manager
Enterprise (> 1000 emp.)
"QorusDoc makes life easier when doing proposals and emailers to customers"
5/5
What do you like best about QorusDocs?

I like the content variety that is available. Almost all services for Microsoft are covered and I do not need to look for additional value proposition Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

I would like to see more integration of cloud services like AWS and Google Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

Thanks Munyaradzi, for sharing your thoughtful feedback. It is the utmost compliment to hear from you that QorusDocs is making your life easier when creating proposals! We appreciate your feedback on additional integrations and your CSM will carry this forward. Thank you for your partnership.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"User-friendly proposal systems"
5/5
What do you like best about QorusDocs?

The best part of qorusdocs is the user-friendliness of it all. It's super easy to use and pull what you need instantly into any document you need. It's a huge time saver. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

At the moment, since I am still new to it and getting use to it, I don't have much dislikes about it just yet. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

Thank you for taking the time to share a review of QorusDocs. Seeing that our proposal management software was able to improve your efficiency and productivity with your client documents/responses is great! It is exciting to know you were able to get value quickly, and we look forward to your journey with us. I've included a link to our latest legal benchmark study, which includes latest trends and findings that may interest you. Best regards from the QorusDocs team.

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