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UH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

11/2/2021

"Great software with some limitations"

4/5

What do you like best about QorusDocs?

Inserting content is easy; smart field automation is very useful; clean UI. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

Unable to easily do bulk changes - it would be great to export the contents of an entirely SharePoint library into one document, for example. Occasionally content is unable to insert - the wheel spins and spins indefinitely. It's unfortunate that our style naming convention doesn't work natively with Qorus/Word's API and we had to retrofit it after implementation. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

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Thank you for sharing your experience with QorusDocs. We appreciate your feedback on the usefulness of our smart content actions, search capabilities, and user interface. We appreciate you sharing that bulk changes and reliability with your content are two key areas of focus for you. Regarding your style naming convention, we'd be happy to connect you with our implementation team to explore recommendations that will help you meet your goals. Please reach out to us via your Customer Success Manager or at success@qorusdocs.com.

UL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

2/25/2022

"Great Proposal Generation Tool"

4/5

What do you like best about QorusDocs?

Collaboration capabilities, ease of updating SharePoint environment, customization, Word add-in Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

The platform to create the actual proposals isn't exactly intuitive, but I also understand there's always a learning curve. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

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Thank you for taking the time to share your experience with QorusDocs. Ease of collaboration and integrations that streamline your work is what we aim to achieve, and we are glad you are getting value from our deep Microsoft Office integrations. Although never easy to see, we thank you for sharing your insight about the intuitiveness of the software. What may be helpful is our online Academy with on-demand training resources and Help Center with detailed documentation. We'd be happy to point you to these resources, or even set up a one-on-one session with our Customer Success team. Please reach out to us as success@qorusdocs.com and we will coordinate. On top of this, we are releasing multiple ease of use enhancements this year that we hope will improve your experience. We look forward to hearing your updates in the future as these features are released. Thank you for your partnership.

AM

Adam M.

Bid Library Knowledge Manager

Enterprise (> 1000 emp.)

4/30/2021

"Great design and support, despite its problems"

3.5/5

What do you like best about QorusDocs?

The design and functionality of the solution have clearly been thought about a lot. Visually and in terms of the user experience, both feel quite natural. The support team are also very supportive and friendly - they are happy to take the time to answer questions and resolve problems. The resources available to support the use of the product are also good, with articles on various topics, as well as slick videos. The experience of how Qorus links in with our SharePoint library itself is smooth. I like that there are two tiers of access, so those working on bids who just need to do the basics and not search for or insert content don't need a paid license. The reports that Qorus have created around both user activity and content management also contain some very valuable information from an admin perspective. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

There have been multiple teething issues which have affected our team when working on bids, as well as content management. This seems to be due to Qorus being a fairly new product. In particular, we had bid document saving issues linked to the add-in, but these have now been resolved. The initial workflow solution for content management was also too complex and resulted in multiple problems - but we are now looking to move to Qorus's new solution which looks much simpler, whilst also fulfilling our needs. It also takes some time to understand how the back end of the Qorus website works in terms of managing the hub. Review collected by and hosted on G2.com.

Recommendations to others considering QorusDocs:

I would consider what solutions you are currently using in terms of document production and content management, as Qorus have a range of options that can help you link these in with the tool. As stated, the design and support are both very positive elements. The solution does seem to be fairly new and the team fairly small, so that may be a point to consider, when competitor solutions could be longer running/more established and therefore less likely to encounter problems. That being said, some of the intelligent, beneficial functionality that Qorus offers was not available in our previous solution. Review collected by and hosted on G2.com.

What problems is QorusDocs solving and how is that benefiting you?

Searching and inserting content is a much quicker process, as it's now done using the Qorus Content Hub add-in in Microsoft Word. The assign function has also been very useful, as I don't believe our previous solution had this - it allows you to easily assign and notify the relevant expert in the business a bid question to look at. The clips function is also a great idea to easily capture new content written within a bid document and send it to a dedicated location to be looked at. The Power Automate flows created are also powerful in terms of automatically emailing subject matter experts both when they have a bid assignment and content in the library due to be reviewed. There has a been a positive response to this intelligent functionality - people are most often enthusiastic when seeing the solution. Review collected by and hosted on G2.com.

UE

Verified User in Education Management

Enterprise (> 1000 emp.)

3/10/2022

"Great tech services"

4/5

What do you like best about QorusDocs?

Loved the quickness and effectivness of support! Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

Sign-in can be bothersome, and tedious when repeatedly asked for re-sign in. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

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Quick and effective support?! Faster and easier?! It's the kind of feedback we strive for - and we're glad we could help. Thank you for taking the time to leave us a review and for your feedback regarding the sign-on experience.

AH

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

11/1/2021

"QorusDocs Review"

0.5/5

What do you like best about QorusDocs?

The content clip functionality is a nice feature for adding a few content pieces at a time and it produces a nice formatted template Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

I wish the system were browser-based vs Sharepoint. Because it is not, it can be cumbersome to navigate and manage content. In the future, I would like to see the ability to make global changes, export to word functionality for quick database readthroughs (with the ability to make changes to content from this view), drag-and-drop functionality, a quicker/more intuitive way to rename folders and categories, and a better "bird's eye view" into content. Review collected by and hosted on G2.com.

Recommendations to others considering QorusDocs:

For long-term and nimble content management, I recommend browser-based systems. Review collected by and hosted on G2.com.

What problems is QorusDocs solving and how is that benefiting you?

RFP content repository. The content is organized, but we still need to regularly make changes to content, which can be cumbersome with a SharePoint system. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

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We are sorry to see that you have had an unsatisfactory experience with QorusDocs. SharePoint Online is a powerful application with recognition for its robust content management, however, it is a complex tool, and can certainly be a steep adjustment. Our goal is to make your end-to-end proposal solution as seamless as possible - from content management down to melding content that instantly builds curated proposals. A quality benefit to documents-based management is the ability to easily build quality, on-brand proposals & RFPs in a consumable format, and we hope that you get value from this aspect.

Your feedback on records management is appreciated, and we look forward to sharing enhancements to record and bulk updates with you in the future. Working with your organization to launch a solution tailored to your proposal and sales teams has been an exciting partnership, and we are disappointed to see we haven't met your expectations. We appreciate your input and look forward to working with you to improve your experience.

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/3/2021

"Its easy to understand but its a little different from what i am looking for in marketing resources."

3.5/5

What do you like best about QorusDocs?

The way the content is already made for me it facilitates the proposal preparation process a lot. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

There isn't enough marketing content that I think applies to a large part of my market. Review collected by and hosted on G2.com.

Recommendations to others considering QorusDocs:

Qorus docs is easy to use , I believe its success depends on which company is giving you their resources through qorus. Review collected by and hosted on G2.com.

What problems is QorusDocs solving and how is that benefiting you?

The core problem it solved is the repetitive search for pictures and information for a proposal or a sales pitch . It helps me get my work done faster. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

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Thank you for taking the time to share your experience with QorusDocs, we really appreciate it! We are glad that the partner assets made available help to facilitate your proposal process. In our partner programs, we are always happy to submit your content feedback and you may submit suggestions of other types of marketing material you'd like to see to success@qorusdocs.com. You may be happy to know that your organization can also connect your own content (commonly sales, proposal, and RFP material) to expedite your own content creation, too!

UT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

12/9/2021

"Overall a good experience"

3.5/5

What do you like best about QorusDocs?

Search function is good. The preview function is useful, and so is the fact you can view multiple documents at the same time, without downloading them. Platform compiles proposals well using the content stored on there. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

Navigation of the platform can be tricky - sometimes, you can't get back to the page with the different folder options for templates which can be annoying. Review collected by and hosted on G2.com.

Recommendations to others considering QorusDocs:

If you are frequently creating proposal documents with similar information each time, then this will definitely help! Review collected by and hosted on G2.com.

What problems is QorusDocs solving and how is that benefiting you?

It is to create proposal documents more efficiently. It has saved time when creating proposal documents and searching for frequently asked information. Review collected by and hosted on G2.com.

MB

Michael B.

B

Enterprise (> 1000 emp.)

11/4/2021

"A very simple tool that makes very useful information accessible"

5/5

What do you like best about QorusDocs?

this is one place to access information and saves me a lot of time, plus I know it is the latest and therefore the right information to be sharing with my customers Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

Nothing, it is easy to use and also provides the perfect answers when some questions may appear to be complicated, Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

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So glad to see that you are able to save time responding to RFPs, and with a centralized source of truth! Thank you for the thoughtful feedback, Michael.

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/13/2021

"Too complicated to search for the right doc."

2.5/5

What do you like best about QorusDocs?

Nice User interface quality and material quality is really good. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

I have found it very clunky and difficult to manage through the tool kits to get the material that I really want. Review collected by and hosted on G2.com.

Response from Amy Hayo of QorusDocs

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Hi there, thank you for taking the time to share your experience. We are glad to hear that you are happy with the user interface and able to access quality content. And we are sorry to see that you had a difficult experience managing the material. We aim to make content easy for you to view, favorite, and share - however, with such a large amount of published content, we understand that it may seem difficult to get started. We would appreciate an opportunity to learn more about your experience and would be happy to help you meet your goals. You are welcome to send additional feedback to success@qorusdocs.com for help - thank you.

MO

Madeleine O.

Project Manager

Small-Business (50 or fewer emp.)

8/25/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Love QorusDocs! Look no further for your Proposal Management Software."

5/5

What do you like best about QorusDocs?

I love their support team and how intuitive the tool is. There's always someone available to help. The tool itself is also very intuitive and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about QorusDocs?

There's really not many. Like any new tech, it takes time to adjust and learn. It helps if you already have knowledge of SharePoint and have a content library prepared. But if you don't they have experts to help. Review collected by and hosted on G2.com.

Response from My Nguyen of QorusDocs

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Thanks for the feedback, Madeleine. Glad things are going well! Our support team appreciates the love. :)