Good overall platform but setup of programs and user structure left much to be desired and is why we switched over. Review collected by and hosted on G2.com.
Customer support was lacking, ability to set up new programs quickly, and resources provided by the company. Review collected by and hosted on G2.com.
My mentor and I found the learning section quite useful. The meeting contents were very handy. The women's group has been a nice plus for the mentorship program. I'm enjoying the program so far. Review collected by and hosted on G2.com.
The UI has a clean interface however some color would be nice. Review collected by and hosted on G2.com.
The most helpful about Qooper is the customer service. They answer my questions promptly and are flexible to our needs. Review collected by and hosted on G2.com.
I'm not a fan of the app. It's not appealing. Review collected by and hosted on G2.com.
the different tabs have made it easy to navigate the platform making it easy to access information. Review collected by and hosted on G2.com.
I wish when the discussions are posted, it is under the same thread post and not on everything. Review collected by and hosted on G2.com.
The learning library was a way to build curicculum, and steps were a great way to create a program structure. Review collected by and hosted on G2.com.
The video call feature was challenging and also did not allow file sharing. Qooper has since removed this feature - most of our pairs preferred using Zoom or other platforms for meetings. Review collected by and hosted on G2.com.
Qooper has brought our mentorship program to the next level! The software is intuitive, allowing the admin or program manager to customize learning, groups, and a whole host of other features. The platform and app look streamlined and professional. I've gotten compliments from program participants on their user experience. Also, I've been really impressed with the responsiveness of the Qooper team. From the first inquiry email to the program launch and managing the program, the small but mighty Qooper team have responded to any and all of my questions and requests -- even hopping on a call within the hour to help me better understand a program feature. Review collected by and hosted on G2.com.
On our team, I was the only program lead/admin to get this program running for the organization. While I know it was reflected on the amount of time I needed to build the necessary marketing/branding collateral to launch the program, the Qooper team was one message away to help in any way that was needed. If I were to begin the process over again, I would have divided the launch labor with other team members. Review collected by and hosted on G2.com.
We love that Qooper allows us to efficiently manage 1:1 mentorships (our primary goal), while providing additional tools like learning resources and group communications that make the process scaleable as we grow. The Qooper online platform makes our process easier every day AND adds value on both sides of the mentorship "table." Review collected by and hosted on G2.com.
Because of the current climate during COVID, we have needed to supplement the groups function with online networking events to keep mentors feeling connected. Review collected by and hosted on G2.com.
Thank you for such an incredible endorsement, Amber.
We’re thrilled to hear that Qooper is helping your team efficiently manage 1:1 mentorships while scaling with learning resources and group communications.
It’s especially meaningful to know the platform has brought real-time visibility, operational relief, and growth opportunities beyond what was possible with manual processes. We truly value your partnership and appreciate your recommendation.
Excellent customer service! The leadership and implementation team is very attentive to clients, quick to respond to messages and work to resolve issues that arise. Most every concern, issue, or question is tended to/solved with the span of a few hours. Really appreciate the frequent check-ins and prompt communication. Very happy with our decision to use Qooper for our mentoring needs. It's very user friendly, provides excellent data and analytics, easy to interact with, upload items, share information. Appealing to students. Like the multi-functionality of text, video, and meeting calendar. New features added regularly keeps the app engaging. Review collected by and hosted on G2.com.
Nothing, really enjoying using the product. Review collected by and hosted on G2.com.
Thank you for your generous feedback. We’re truly pleased to hear that our team’s responsiveness, the platform’s ease of use, and its analytics and communication tools are supporting your mentoring program so effectively.
It’s especially meaningful to know that Qooper is helping create impactful opportunities for first-generation college students while minimizing administrative effort on your end. We appreciate your partnership and recommendation.
The platform is VERY easy to use, and is flexible depending upon the wants and needs of different users. Also, the support team is very helpful and seemingly always available. Most importantly, the platform's ability to bring together mentors and mentees to collaborate and track their progress is second to none. And, for those who care about aesthetics, the user interface looks great, is super intuitive to use, and I believe is a big part of why our team has enjoyed using it so much. Review collected by and hosted on G2.com.
They do seem like a small startup when it comes to fixing things or addressing specific issues we have had - they're a bit slow to respond and sometimes it takes a bit longer than we'd like to convey what we need. But eventually they always get it right. Review collected by and hosted on G2.com.
We wanted to use Qooper for starting a mentoring program and it has been
nothing but pleasure since then. We had unparalled engagement in the program
thanks to their branded mentoring apps. The software is extremely easy to use
for both the program managers, mentors and mentees. I really like the landing
page they designed for us and the branded apps created quiet the excitement.
Also the mentors found taking part in the program really convenient. The customer
service has been world class. They really care about our program and go above and
beyond to satisfy our needs. I recommend Qooper as a must to anyone looking for
mentoring software Review collected by and hosted on G2.com.
The company is young and is rapidly growing. If there's a feature they lack but
is necessary in your program, they are pretty quick in developing it. They did beat their
short lead time in our case. Review collected by and hosted on G2.com.