I like that I can tell how many people have been checked in through out the day,along with just knowing how many I may have done myself. patients find it fairly easy to use and convient with being able to see a name on a larger screen if hearing isnt to par. Review collected by and hosted on G2.com.

Some times has a hard time keeping the correct building for me but easily changed Review collected by and hosted on G2.com.

The ability to assign specific notes/tags to each person checked in is invaluable. Review collected by and hosted on G2.com.

Sometimes the displayed que is slightly out of order. Review collected by and hosted on G2.com.

I have had an amazing experience with Qminder because it is fast and effective. Qminder allows us to perform effectively in a fast-pace enviroment. Review collected by and hosted on G2.com.

I have not had any downsides from Qminder. Review collected by and hosted on G2.com.

The weekly statistics Qminder sends are extremely helpful in evaluating the time I spent resolving queries. Along with this the accesibility with using the product is very self explanatory. Qminder is very helpful for customer support in the organisation we work in and it is used every single day. Review collected by and hosted on G2.com.

There is not a lot unhelpfula bout this app but I would say the first unhelpful thing is the sesitivity of the queue system and how you can very easily click on someone elses query box through the service page and make it dissapear. It would be helpful if perhaps there was an interface for recently solved queries in the last hour. Review collected by and hosted on G2.com.

I like the desktop notifications so I don't have to constantly be looking at the webpage to see if someone is waiting in the queue for service and that all the sign in history is saved in detail Review collected by and hosted on G2.com.

It doesn't notify you (that I'm aware of) if you forget to press finish when you're done with an applicant. That causes issues with reporting and makes it seem like we're helping them much longer than we are. I also don't like how many pop-ups there are when using the site asking for reviews and things like that. Review collected by and hosted on G2.com.

Tracking time of customers checking in is very helpful. Review collected by and hosted on G2.com.

Notication of waiting customer not loud enough Review collected by and hosted on G2.com.

I love QMinder as it a a userr-friendly program to provide excellent service to our customers. I was able to create a script in Word, which I "cut and paste" on common queries to quickly respond to customer queries. The program allows transfers of customers to other departments as well. Review collected by and hosted on G2.com.

The recent upgrades alleviated past concerns about the program. Review collected by and hosted on G2.com.

Being able to record our guest information and change the options for what they are signing up for is great! Review collected by and hosted on G2.com.

Trying to time out the shower can sometimes be a challenge Review collected by and hosted on G2.com.

The service is very user-friendly and works well. Users can pull usage analytics, view historical data from past visits, and clearly organize upcoming visits. Additioanlly, the host comuicate with the guest using the same text feature that notifies guest of their meeting; a simple but effective tool! Review collected by and hosted on G2.com.

The system does not allow all users to adjust visit time(s). If the host fails to end a meeting, the timer ticks on. Allowing he user to correct this would be very helpful. Review collected by and hosted on G2.com.

It compartmentalizes the waiters in the queue so it is easy to see. Review collected by and hosted on G2.com.

Too many features that require extra learning when it should be simple and sweet. Review collected by and hosted on G2.com.