Ordering of arrivals to add to the queue and assignments Review collected by and hosted on G2.com.

unable to directly assign and remove someone from the queue Review collected by and hosted on G2.com.

Qminder is a helpful tool when you have a lot of customers at one time and need to keep track of the service time and who came in at what order. Review collected by and hosted on G2.com.

You can sign a guest in and it puts them into the quere instead of calling them to your area, so if you click call next it will pick the next person in line rather the person who you just signed in yourslf Review collected by and hosted on G2.com.

Qminder has a very easy user interface that makes it simple for those who are not as "tech savvy" to understand and utilize. We use Qminder at a high school as a sign in system for students to use and counselors to track student visits. Students seem to find it fairly simple to sign in for their assiged counselor and not need any type of training to use the system. I also like the tracking it provides where I can see each student I saw each day and how long I was with them, which gives great data. Review collected by and hosted on G2.com.

Since Qminder was not purposefully developed for a school to utilize as a sign in system, there has been difficulty if all counselors are not available, as at least one line must be active at all times. We also have challenges where students sign in for the wrong counselors and have confusion on what to select. That being said, that's not a system issue, but more how Qminder is being utilized. Review collected by and hosted on G2.com.

I find that having different categories to choose from are helpful when offering customer support. Also the different sound effects it creates make it easier to organise the queue. It is also a frequently used system throughout the week and creates a better flow through the department. Review collected by and hosted on G2.com.

I don' think there are any downsides to qminder. Review collected by and hosted on G2.com.

queminder looks good. it is simple to understand after you pass the learning curve. wasnt hard to pick up either. always getting good updates. good customer service available when needed.when we forst began using queminder there was a couple features that where much desired. but since then they have actually added them and made this an amazing product to use. Review collected by and hosted on G2.com.

I currently do not have any dislikes about qminder. its been working great Review collected by and hosted on G2.com.

Simple, not clunky, anyone can use it. We have users who range in tech skills but luckily anyone can use it Review collected by and hosted on G2.com.

I wish that we could have unlimited users for an account. It is a tad expensive Review collected by and hosted on G2.com.

easy to use, even tech challenged patients are able to navigate it Review collected by and hosted on G2.com.

There are no dislikes. Works well without any issues Review collected by and hosted on G2.com.

Qminder has helped us to be organized and keep track of customers in our lobby who are still needing assistance. Review collected by and hosted on G2.com.

I don't like that the phone app is only for iphone. We've also had issues were some users will randomly stop receiving notifications and alerts. Review collected by and hosted on G2.com.

the most hellpful thing offered is showing the time frames in which a person inserts there name to the time they are finished with the agent Review collected by and hosted on G2.com.

least helpful would be not makingit required for patients to enter first aand last name Review collected by and hosted on G2.com.

I like that I am able to go back and see who helped people and provide even more help to our customers. Review collected by and hosted on G2.com.

I often neglegt to close the people that I am helping running up my service time. It would be nice if it gave you a reminder to close Review collected by and hosted on G2.com.