GT
Grayson T.
"Effortless Queue Management with Intuitive UI"
5/5
What do you like best about Qminder?

I love Qminder's user-friendly interface, which makes it really easy for me to navigate and manage queue management tasks at the credit union. The ability to organize incoming members based on their needs and monitor their waiting times is essential for efficiently managing the flow of clients. Additionally, I find the feature that allows me to quickly assign people to specific employees particularly beneficial as it streamlines the process of directing clients to the right personnel. The initial setup was very easy, which is important to me as it minimized any downtime and learning curve when we started using the software. Overall, Qminder ticks all the boxes for efficient queue management, which is reflected in my willingness to recommend it with a perfect score of 10. Review collected by and hosted on G2.com.

What do you dislike about Qminder?

I have no dislikes about Qminder. Review collected by and hosted on G2.com.

AR
anna R.
"Efficient, User-Friendly, and Highly Recommended"
5/5
What do you like best about Qminder?

I find Qminder incredibly valuable in streamlining my work due to its impressive quickness, which resolves issues effectively and ensures smooth operations. Everything about the system stands out to me, as it creates a seamless and inclusive user experience. I particularly appreciate how easy it is for customers to log in, which enhances the overall user satisfaction and efficiency of our services. Additionally, the initial setup of Qminder was easy, which eased the transition process for my team and supported a quick start to utilizing its features. Review collected by and hosted on G2.com.

What do you dislike about Qminder?

I find the aspect of asking too many questions with Qminder as something that doesn't work well for me. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Helps Me Stay on Track with Clients and Keep Information Accurate"
5/5
What do you like best about Qminder?

Help me a lot to use for perform accurate information and be in track with my clients Review collected by and hosted on G2.com.

What do you dislike about Qminder?

Having a glitch when the information is not complete and also no have so much space for writing information Review collected by and hosted on G2.com.

Caleb .
C
Caleb .
"Effortless Check-Ins with Simple Setup"
3.5/5
What do you like best about Qminder?

I appreciate Qminder's ease of use, which makes managing customer check-ins at my workplace straightforward and efficient. The simplicity and orderliness of its interface contribute significantly to a hassle-free experience. Additionally, the initial setup process was extremely simple and streamlined. I could easily sign in with my company ID and begin using the service without any complications. Review collected by and hosted on G2.com.

What do you dislike about Qminder?

Nothing comes to mind Review collected by and hosted on G2.com.

Shamika H.
SH
Shamika H.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Definitely a must for any business!"
5/5
What do you like best about Qminder?

The ease of using Qminder is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Qminder?

Allowing the person being called on the screen to see text saying "you are being called..." Review collected by and hosted on G2.com.

Kendall T.
KT
Kendall T.
Delivery Driver
Mid-Market (51-1000 emp.)
"Superb software to use"
5/5
What do you like best about Qminder?

Accuracy with keeping track of customer. Review collected by and hosted on G2.com.

What do you dislike about Qminder?

Nothing is wrong with the application, no errors. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Efficient Customer Queueing Made Easy"
5/5
What do you like best about Qminder?

It works great to queue customers and get them taken care of in order and promptly Review collected by and hosted on G2.com.

What do you dislike about Qminder?

Nothing. Works great. Really enjoy using it every day. Review collected by and hosted on G2.com.

Gary M.
GM
Gary M.
Kit Store Manager
Small-Business (50 or fewer emp.)
"A great asset for managing busy periods, and understanding demand."
5/5
What do you like best about Qminder?

Qminder provides me with fantastic insights realating to the demand on the service my deparment provides; this allows us to better manager our time, and also means that our users can plan their visits around our quieter periods.

Being able to see historical data means that we can better prepare for each semester, and know what times we need cover at, and when our down times are likely to be, allowing us to work on other tasks.

The open and closed hours, as well as the one off closures makes it easier for my department to book in team meetings, and ensure the information is conveyed to our stakeholders.

I've had Qminder in my department for nigh on 10 years now, and it's implementation, support, and use have been of fantastic help to managing the demand my department faces. Review collected by and hosted on G2.com.

What do you dislike about Qminder?

I wish that there was a bit more freedom to make changes on Qminder, such as the messages displayed on the iPad or TV Screen.

Previously the ability for our stakeholders to sign in remotely using the app made it much easier for students to wait away from the department, unfortunately with that feature being no longer supported, we have to provide buzzers to our students to recall them.

I also think the cost of the text message service is too high, which is why we have never implemented it. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Accurate Data, But Room for Improvement"
3.5/5
What do you like best about Qminder?

Data inputted in Qminder is super accurate Review collected by and hosted on G2.com.

What do you dislike about Qminder?

Downside of qminder is that need a greater access to edit time if you forgot to check out client Review collected by and hosted on G2.com.

Adianna B.
AB
Adianna B.
Admin Assist
Small-Business (50 or fewer emp.)
"Qminder is user friendly and helps the team stay organized."
5/5
What do you like best about Qminder?

It's a great way to keep track of clients that come into the showroom. It helps the different teams communicate with each other so we can efficiently assist clients. Review collected by and hosted on G2.com.

What do you dislike about Qminder?

When adding a new visitor, the program defaults to the previous service that was used for the last client you checked in. It is not the end of the world. However sometimes we forget to change it! And it can cause confusion. I dont see an effective way to prevent that from happening. Maybe defaulting to no service at all so you have to choose a service everytime. But still, we should just be doing that anyway as users. Review collected by and hosted on G2.com.