--- title: QLess Reviews meta\_title: 'QLess Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how QLess works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

# QLess Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by QLess but has limited features.  
  
Are you part of the QLess team? [Upgrade your plan](https://my.g2.com/qless/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile!

QLess specializes in queue management, appointment scheduling, virtual meetings and callback queueing. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. With our cloud-based software, organizations are able to deliver solutions that allow their customers to spend less time in line while simultaneously increasing operational efficiencies and staff productivity. On average, customers wait times decrease by 64%, daily customers served increases by up to 21% and appointment no-shows decrease by up to 47%.

* * *

Seller
[QLess](https://www.g2.com/sellers/qless)
Discussions
[QLess Community](https://www.g2.com/products/qless/discuss)
Languages Supported

Arabic, Catalan, German, English, Basque, French, Galician, Haitian, Hindi, Armenian, Italian, Japanese, Korean, Dutch, Punjabi, Portuguese, Russian, Somali, Spanish, Tagalog, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Overview by
James Harvey

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## Top-Rated Alternatives

[

 ![Waitwhile](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Waitwhile")

Waitwhile

4.9/5(342)

](https://www.g2.com/products/waitwhile/reviews)

[

 ![Qminder](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qminder")

Qminder

4.6/5(248)

](https://www.g2.com/products/qminder/reviews)

[

 ![WaitWell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WaitWell")

WaitWell

4.7/5(101)

](https://www.g2.com/products/waitwell/reviews)

[
View All Alternatives
](https://www.g2.com/products/qless/competitors/alternatives)

## User Insights

Average based on 23 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
UP

Verified User in Primary/Secondary Education

Enterprise (\> 1000 emp.)

5/23/2024

"Room for improvement"

3.5/5

What do you like best about QLess?

The ease of scheduling an appointment at the campus in which I work. Review collected by and hosted on G2.com.

What do you dislike about QLess?

Not being able to schedule appointments at various campuses, and not being able to edit an appointment. Review collected by and hosted on G2.com.

What problems is QLess solving and how is that benefiting you?

Qless is helping me to schedule same day appointments with students and keeping them updated via text regarding their appointment. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Ryan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan G.")
RG

Ryan G.

Small-Business (50 or fewer emp.)

3/1/2024

"Robust capability"

4/5

What do you like best about QLess?

Very customizable and flexible system. Easy for clients to interact with. Review collected by and hosted on G2.com.

What do you dislike about QLess?

I wish there was a way to intervene in the script and text directly with clients. Back end set up of scripts can be a little confusing. Review collected by and hosted on G2.com.

What problems is QLess solving and how is that benefiting you?

Reducing wait times and crowding in office space. Review collected by and hosted on G2.com.

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Response from James Harvey of QLess

[Editedit](https://www.g2.com/survey_responses/qless-review-9367923/official_response/edit)

Hi Ryan - Thank you for your trust in QLess. Let's get you upgraded to QLess Tempo for an easier experience. Shoot me an email at james.harvey@QLess.com and please reference this post.

Best,

James

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Aasif Hussain s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aasif Hussain s.")
AS

Aasif Hussain s.

Office Associate

Small-Business (50 or fewer emp.)

5/12/2023

"Awesome"

4/5

What do you like best about QLess?

Qless is highly regarded by its users as a powerful tool for improving customer service and streamlining operations. Its customizable features and robust analytics tools make it an excellent choice for businesses of all sizes. Review collected by and hosted on G2.com.

What do you dislike about QLess?

Qless is still a highly regarded software solution for managing customer queues, and its benefits may outweigh any drawbacks for many businesses Review collected by and hosted on G2.com.

What problems is QLess solving and how is that benefiting you?

Qless has made a huge difference in our customer experience. We no longer have long lines of frustrated customers waiting to be served. The software is highly reliable, and the reporting tools have helped us identify areas for improvement. We would highly recommend Qless to any business looking to improve their customer service. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

Verified User in Higher Education

Enterprise (\> 1000 emp.)

7/6/2022

"Qless is very easy for staff and customers to use."

4/5

What do you like best about QLess?

The flexibility that Q-less has shown in helping us create a system that works for us made the process less frustrating. Review collected by and hosted on G2.com.

What do you dislike about QLess?

I have found the appointment system cumbersome to teach users. The training videos helped though. Some print material to provide users would be beneficial. Review collected by and hosted on G2.com.

What problems is QLess solving and how is that benefiting you?

Qless is eliminating long lineups and groups of students congregating in small lobbies waiting for service. The optics were never good even when the numbers were small. Thank you Qless for helping us look even better! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

3/14/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Very efficient"

3.5/5

What do you like best about QLess?

Lines move faster and students are seen more efficently Review collected by and hosted on G2.com.

What do you dislike about QLess?

Some students are not able to sign up which is a problem sometimes Review collected by and hosted on G2.com.

What problems is QLess solving and how is that benefiting you?

Lines were very long and slow but now they move efficiently and students are seen more quickly Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/qless/pricing)

QLess Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_914775f30a5467d594861fd1d76b0974/qminder.png "Product Avatar Image")

Qminder

4.6/5(248)

[
Compare Now
](https://www.g2.com/compare/qless-vs-qminder)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_26ff9a5b94611886c25a9f89e2dec347/qtrac-virtual-queuing-and-appointment-scheduling-platform.png "Product Avatar Image")

Qtrac Virtual Queuing and...

4.7/5(45)

[
Compare Now
](https://www.g2.com/compare/qless-vs-qtrac-virtual-queuing-and-appointment-scheduling-platform)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd41f8a83c49c71947c43dd4dab0d918/waitwell.png "Product Avatar Image")

WaitWell

4.7/5(101)

[
Compare Now
](https://www.g2.com/compare/qless-vs-waitwell)

##### 
##### QLess Features

Customer Support

SMS Updates

Multilanguage Support

Reporting and Analytics

Customer Information

Hardware

Digital Signage

[
View More Features
](https://www.g2.com/products/qless/features)

##### Categories on G2

[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Queue Management](https://www.g2.com/categories/queue-management)

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