--- title: QLess Reviews meta\_title: 'QLess Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how QLess works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # QLess Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by QLess but has limited features. Are you part of the QLess team? [Upgrade your plan](https://my.g2.com/qless/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! QLess specializes in queue management, appointment scheduling, virtual meetings and callback queueing. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. With our cloud-based software, organizations are able to deliver solutions that allow their customers to spend less time in line while simultaneously increasing operational efficiencies and staff productivity. On average, customers wait times decrease by 64%, daily customers served increases by up to 21% and appointment no-shows decrease by up to 47%. * * * Seller [QLess](https://www.g2.com/sellers/qless) Discussions [QLess Community](https://www.g2.com/products/qless/discuss) Languages Supported Arabic, Catalan, German, English, Basque, French, Galician, Haitian, Hindi, Armenian, Italian, Japanese, Korean, Dutch, Punjabi, Portuguese, Russian, Somali, Spanish, Tagalog, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional) Overview by James Harvey Show More ## Top-Rated Alternatives [ ![Waitwhile](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Waitwhile") Waitwhile 4.9/5(342) ](https://www.g2.com/products/waitwhile/reviews) [ ![Qminder](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qminder") Qminder 4.6/5(248) ](https://www.g2.com/products/qminder/reviews) [ ![WaitWell](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WaitWell") WaitWell 4.7/5(101) ](https://www.g2.com/products/waitwell/reviews) [ View All Alternatives ](https://www.g2.com/products/qless/competitors/alternatives) ## User Insights Average based on 23 real user reviews. [Log in to unlock pricing and user insights](/login) ![Devin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devin B.") DB Devin B. Motor Vehicle Lead Small-Business (50 or fewer emp.) 5/23/2025 "Decent service but need refinement" 3/5 What do you like best about QLess? The virtual line is helpful. The ability to check in from wherever is great. QR and app check in is great Review collected by and hosted on G2.com. What do you dislike about QLess? Tickets take a long time to be completed. Support Staff can be condescending with their replies to tickets No training was provided during the original implementation of QLess for us A lot of their staff is not as knowledgeable regarding Linebuster as they are in Tempo Point of contact is constantly change as their staff is always leaving the company Review collected by and hosted on G2.com. What problems is QLess solving and how is that benefiting you? Helps eliminate the need for a physical line and not knowing how long the wait is. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 5/27/2021 "It's ok" 3/5 What do you like best about QLess? Customer names are ordered, wait times are usually fairly accurate, customers get text messages letting them know when they've reached the front of the line. Review collected by and hosted on G2.com. What do you dislike about QLess? Glitchy, but slowly getting better after a few dozen updates. Review collected by and hosted on G2.com. What problems is QLess solving and how is that benefiting you? Better than our previous method of paper lists. Helpful that customers can see their place in line and get text alerts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 9/9/2018 "It is a good system overall but still needs work" 3/5 What do you like best about QLess? I like how you can add people to the line and move them up or down Review collected by and hosted on G2.com. What do you dislike about QLess? I don’t like that people keep getting texts about the line that does not relate to them Review collected by and hosted on G2.com. What problems is QLess solving and how is that benefiting you? Line is more efficient Review collected by and hosted on G2.com. Show More 9/20/2018 Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/qless/pricing) QLess Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_914775f30a5467d594861fd1d76b0974/qminder.png "Product Avatar Image") Qminder 4.6/5(248) [ Compare Now ](https://www.g2.com/compare/qless-vs-qminder) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_26ff9a5b94611886c25a9f89e2dec347/qtrac-virtual-queuing-and-appointment-scheduling-platform.png "Product Avatar Image") Qtrac Virtual Queuing and... 4.7/5(45) [ Compare Now ](https://www.g2.com/compare/qless-vs-qtrac-virtual-queuing-and-appointment-scheduling-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd41f8a83c49c71947c43dd4dab0d918/waitwell.png "Product Avatar Image") WaitWell 4.7/5(101) [ Compare Now ](https://www.g2.com/compare/qless-vs-waitwell) ##### ##### QLess Features Customer Support SMS Updates Multilanguage Support Reporting and Analytics Customer Information Hardware Digital Signage [ View More Features ](https://www.g2.com/products/qless/features) ##### Categories on G2 [Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Queue Management](https://www.g2.com/categories/queue-management) ##### Explore More [Most reliable EDI solution for healthcare providers](https://www.g2.com/discussions/what-s-the-most-reliable-edi-solution-for-healthcare-providers)[Which BIM objects provider has the best coverage of European building products with solid IFC support for teams working on international projects?](https://www.g2.com/discussions/which-bim-objects-provider-has-the-best-coverage-of-european-building-products-with-solid-ifc-support-for-teams-working-on-international-projects)[Which home care agency management software automates billing and claim submission for insurance companies to reduce manual processing?](https://www.g2.com/discussions/which-home-care-agency-management-software-automates-billing-and-claim-submission-for-insurance-companies-to-reduce-manual-processing) [Which FTP client do Mac users actually recommend for fast file transfers without paying for an overcomplicated tool?](https://www.g2.com/discussions/which-ftp-client-do-mac-users-actually-recommend-for-fast-file-transfers-without-paying-for-an-overcomplicated-tool)[Top rated digital sign apps for retail use](https://www.g2.com/discussions/what-are-the-top-rated-digital-sign-apps-for-retail-use)[Pros and Cons Details](https://www.g2.com/products/qless/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)