YL

Yenny L.

System Associate

Mid-Market (51-1000 emp.)

4/27/2022

"Qiscus multichannel is really easy to use, has a friendly User Interface and can login anywhere."

4.5/5

What do you like best about Qiscus?

the user interface and the easiness of using the dashboard. Review collected by and hosted on G2.com.

What do you dislike about Qiscus?

the limitation of API from Instagram and Facebook makes some features can't be applied. Review collected by and hosted on G2.com.

Recommendations to others considering Qiscus:

Qiscus multichannel for social media (IG & FB) is helpful and easy to use. Review collected by and hosted on G2.com.

What problems is Qiscus solving and how is that benefiting you?

Our social media team needed an application that can be used to reply to all the user comments and direct messages. So, Qiscus is helpful to our business to facilitate our needs on social media channels. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Mid-Market (51-1000 emp.)

8/10/2022

"Qiscus multichannel chat is helpful for our communication services"

3/5

What do you like best about Qiscus?

The analytics feature, API integration and Bot Integration are helpful to our business needs. Review collected by and hosted on G2.com.

What do you dislike about Qiscus?

Repeating bugs is annoying, especially when it happens during crowded times. Sometimes the data accuracy is unstable, especially in analytics features and didn't have a direct update notification for clients. Review collected by and hosted on G2.com.

YU

Yoga Prasetya U.

Customer Relation Manager

7/18/2022

"The best solution to answer quickly and at the same time"

5/5

What do you like best about Qiscus?

WhatsApp Business API and Omnichannel Chat Review collected by and hosted on G2.com.

What do you dislike about Qiscus?

sometimes i feel slow respon if any trouble Review collected by and hosted on G2.com.