---
title: Qiscus Reviews
meta_title: 'Qiscus Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 23 reviews by the users' company size, role or industry to
  find out how Qiscus works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 23
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Qiscus Reviews
**Vendor:** Qiscus  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 23
## About Qiscus
Qiscus is a leading Omnichannel Customer Engagement Platform in Indonesia which operates as a B2B Software as a Service enterprise. Since its inception in Singapore, Qiscus has helped hundreds of clients from 23 industries in 19 countries, with 13 various use cases in its portfolio. Qiscus offers solutions to help companies embrace new expectations of excellent customer experience (CX) throughout every step of their customer journey.





## Qiscus Discussions
  - [What is Qiscus used for?](https://www.g2.com/discussions/what-is-qiscus-used-for) - 1 comment

- [View Qiscus pricing details and edition comparison](https://www.g2.com/products/qiscus/reviews?like_me_login=true&page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A16%3A46+-0500&secure%5Bsession_id%5D=7de3b344-d021-4c72-a9cd-b3c7e51a5778&secure%5Btoken%5D=50b55bc6680b9f0c49b220f52e3f5485601cf40359e19676aa982b2f7a75e6c0&format=llm_user)

## Qiscus Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top Qiscus Alternatives
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