Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Swift support from Qase"
4/5
What do you like best about Qase?

I was able to manage my tests better in qase platform. I have a huge shout out for their support. Whenever i pinged in the chat, within a minute, their support executives connected with me and helped to resolve the issues. This swift response impressed me. One more feature to point out was migration. I was able to easily migrate my testcases into Qase using csv.. so that i don't have to do double work. Review collected by and hosted on G2.com.

What do you dislike about Qase?

Dashboard seems a bit rigid to make the widgets. This can be improved Review collected by and hosted on G2.com.

Response from Ilya Volkov of Qase

Hello there!

Thank you so much for your review, we appreciate the feedback you have shared!

It sounds like you haven't been able to find a solution for your needs with our Dashboards, and we would love to learn more about your use cases. Our product team is planning to work on some improvements for the Dashboards in the next few quarters, but I believe it would be great if we could get in touch and talk more about your needs.

Since we don't have any contact information from the G2 review, may we ask you to send us an email to support@qase.io, so that we can talk in more detail?

Thank you again, and we look forward to your reply!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Qase makes my life as a Quality Engineer so much easier"
5/5
What do you like best about Qase?

I love the features Qase has that set it apart from other similar products. When choosing a test case management tool I reviewed several others and Qase won by a mile. The simplicity of it really made it an easy win to be able to show others on the team how to use it, yet the features included prove this is a very powerful and effective tool. I've really enjoyed seeing Qase grow over the years. And dark mode, this is one of my favorite things about Qase! Your customer support is excellent as well. I use Qase every day at work and it definitely makes my job easier. Implementing Qase into our workflow and connecting to Jira has made it very important for our product workflow. Review collected by and hosted on G2.com.

What do you dislike about Qase?

There isn't really anything I dislike, but a few things I could suggest for improvements:

- If a test case has an ID that is more digits than the previous, the title of the case will be offset slightly so the lines don't align as nicely as they could

- Similarly to the previous suggestion, if a suite doesn't have any cases in it yet there will not be a checkbox to select all inside of it, which doesn't offset the title at all which makes the alignment of the suite below it look off

- When adding the jira integration ticket relation in the bulk edit, if you select a jira ticket from the dropdown it will continue to load, and the dropdown will open again usually right when I'm about to click the save button, this is annoying because the dropdown will cover the save button and I'll accidentally add a new jira ticket that I didn't intend to add

- It would be really awesome if the AI integration could also help with organizing the test suite, with many team members contributing it can be difficult to keep it organized especially with a large repository. Having help from AI would be nice here Review collected by and hosted on G2.com.

Florencia B.
FB
Florencia B.
QA Lead
Small-Business (50 or fewer emp.)
"Fulfills all my needs as QA, easy to use and good customer service"
4.5/5
What do you like best about Qase?

I find Qase to be very intuitive and easy to use. It has all the features that I deem necessary to aid with my work as QA and I could also connect it to my team's Jira which helps with the tracking of bugs. I really like that I can have users as viewers that don't take up seats and that I can share public reports with all my team. In addition, when I had a question related to data migration, the customer service team was super fast and helpful and I wasn't even a paid customer then. I use Qase several times a week to build my project's test suite and then more intensely at the end of sprints to run regressions and generate reports. It does all of this very well. Review collected by and hosted on G2.com.

What do you dislike about Qase?

There's not much to dislike, to be honest. I just ran into a minor inconvenience when I couldn't turn a step with children steps into a shared step, but it's possible I'm doing something wrong. Review collected by and hosted on G2.com.

Serhii  S.
SS
Serhii S.
QA Manual
Small-Business (50 or fewer emp.)
"Qase is great for both manual and automation testing"
5/5
What do you like best about Qase?

Integration with GitHub CI

Opportunity to run a test on CI by clicking one button in Qase Review collected by and hosted on G2.com.

What do you dislike about Qase?

It would be good to have the same section for requirements, just like the test cases section, to be similar to Squash TM. I know that there is a requirement section in Qase, but the Export from Squash TM to Qase is good for test cases, but requirements are broken after import. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great Tool forTest Management and Quality Assurance"
5/5
What do you like best about Qase?

What I like the most about Qase is that it's easy to create and manage test cases. The platform is very intuitive and allows me to be much more agile when creating my test cases. Review collected by and hosted on G2.com.

What do you dislike about Qase?

Something l don’t like about Qase is that when l try to delete a test case or test suite, it requires me to type the word CONFIRM in order to proceed. This process can be repetitive, especially when l am deleting multiple test cases or test suites. Review collected by and hosted on G2.com.

Ruben J.
RJ
Ruben J.
QA Manager
Small-Business (50 or fewer emp.)
"A Game-Changer for Test Management with Exceptional Support"
5/5
What do you like best about Qase?

What truly distinguishes Qase.io is its exceptional customer support. Their technical team went above and beyond, providing hands-on assistance to ensure a smooth setup and seamless integration of Qase.io with our pipeline. They were especially helpful with debugging issues and offering tailored solutions to overcome the challenges we faced during the setup process, ensuring everything worked flawlessly in the end.

Another significant factor for us was the inclusion of read-only user roles. This feature made Qase.io a much more cost-effective solution compared to alternatives. Other tools suggested simply sending reports via email to stakeholders as a way to reduce costs. Were Qase.io is allowing us to grant direct, secure access to the platform without the associated cost of full-user licenses. Review collected by and hosted on G2.com.

What do you dislike about Qase?

While Qase.io is an excellent tool overall, one challenge we faced was that it didn’t work out of the box with our Robot Framework in combination with CumulusCI due to conflicting dependencies. This required additional troubleshooting and configuration, unlike some other tools we’ve used, which integrated seamlessly right from the start. Qase.io could consider supporting the direct ingestion of Robot Framework's native reports, which would unlock a wider range of existing workflows. Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Verified User in Computer Games
Small-Business (50 or fewer emp.)
"The UI and UX makes it trivial and easy to use compared to competitors for game dev"
4/5
What do you like best about Qase?

The one page overview with the quick creation makes it easy to create cases. Installation was done in less than 5 minutes. Support even though you first chat with AI, real agent stepped in and resolved my question precisely. We are already using Qase daily and will likely continue that way. It supports video attachments which are seamlessly transferred to synced with other Apps like Jira which was also a breeze to integrate. Review collected by and hosted on G2.com.

What do you dislike about Qase?

Sometimes it loads the page slowly, likely due to regional demo servers.

Qase ran out of Review gift cards... Review collected by and hosted on G2.com.

Anton M.
AM
Anton M.
QA Engineer
Small-Business (50 or fewer emp.)
"The QASE is easy to use but has a wide range of functionality for running tests."
5/5
What do you like best about Qase?

Qase implements and uses new ai based technologies for test generation and automation and this is cool! Review collected by and hosted on G2.com.

What do you dislike about Qase?

I don't see any areas for improvement right now, I'm happy with everything. Maybe it would be nice to have support of flutter apps in AIDEN converter. Review collected by and hosted on G2.com.

Gabriel L.
GL
Gabriel L.
Test Manager - SDET Lead
Small-Business (50 or fewer emp.)
"Great product overall"
5/5
What do you like best about Qase?

The ability to handle multiple projects at the same time. The amount of supported extensions so one can migrate test cases in bulk. How easy it is to utilize, and great customer support which is 24/7.

It is easy to integrate with Jira as well Review collected by and hosted on G2.com.

What do you dislike about Qase?

I don't know about downsides at the moment Review collected by and hosted on G2.com.

Oliver P.
OP
Oliver P.
QA
Small-Business (50 or fewer emp.)
"Intuitive, simple interface and good management tool"
5/5
What do you like best about Qase?

How easy it is to use it! I find the simple UI really helps and managing test cases should be simple, so it's perfect! Review collected by and hosted on G2.com.

What do you dislike about Qase?

In the free tier, which is my situation, I can't get traceability reports. Review collected by and hosted on G2.com.