Ease of Use with its intuitive UI.

Customer Support reply within seconds.

Ease of Integration with Jira Cloud and other Apps.

Feels great for teams that just want a test management tool without any complicated features. Review collected by and hosted on G2.com.

Can't create a Test Plan without creating test cases first to link them to it.

Jira Cloud integration is good, but could be better.

Could use some enhancements to make it even better. Review collected by and hosted on G2.com.

Qase is very intuitive, simple, and a great tool to track test cases, test plans, and test runs. It is all well organized. Also important to mention that it's easy to integrate it with other tools like Jira, very easy to implement. As a quality engineer, I use this tool every day!.

I would also like to comment on their excellent customer support chat, which responds in seconds! Super fast reply, very clear explanation, and very polite. They are very professional. Review collected by and hosted on G2.com.

Add more dashboards, maybe customized would be great. Review collected by and hosted on G2.com.

It truly has all I need as a QA Engineer. From requirements creation, test cases, test plans, test run monitoring. Also great queries and dashboards for monitoring the quality efforts and great third-party integration with a bunch of vendors like Cypress, Playwright, Cucumber, Jira, Trello, Github, etc. It's super easy to start creating test suites and test cases and do you first test runs. Your test cases and highly customizable also.

I find myself using qase.io everyday now and do not think on using another tool for the forceable future. I'm highly satisfied. Review collected by and hosted on G2.com.

Is a cloud-only solution, so this might be an issue for teams that require an on-premise solution. Review collected by and hosted on G2.com.

I was blown away by the excellent customer support response when I reported a minor bug.

I found a very small edge case while using the system so I figured I should report it and would get back a generic "thanks for the feedback" response, but I was connected with someone who actually looked into the issue within a couple minutes. They said they were able to reproduce the bug, reported it to the dev team, and would get back to me once the bug was fixed. I also mentioned the support article on how to reach out for support was slightly out of date, and they had the article updated within minutes.

I was pleasantly surprised again when I got a message a few weeks later that the bug had been fixed. I can easily say this has been the best customer support I've ever received from a product or service. Review collected by and hosted on G2.com.

Adding manual test scenarios can be quite cumbersome if the scenario is lengthy and there are many steps to add. Also, trying to add code or json objects to code blocks in the Data field feels clunky because it doesn't let you copy-paste from other code blocks in a different test step, and pressing tab from within the code block doesn't insert a tab but instead changes the focus element to the Expected Result input form. Review collected by and hosted on G2.com.

I've had to reach out for help a few times and in every instance I got a response almost instantly and the support provided far exceeded my expectations. Review collected by and hosted on G2.com.

I really can't think of anything that I dislike about Qase at this time. Review collected by and hosted on G2.com.

The number of possibilities it provides to document activities and test cases. Review collected by and hosted on G2.com.

At times, I think the organization of the elements could be simplified. Review collected by and hosted on G2.com.

I really like that the free version comes with everything you need to create a repository of Test Cases that you can use with your project without any problem, there are some limitation when it comes to use APIs, executions, integration with other tools, for those escenarios you will need to upgrade to a higher plan, which is reasonable, but the free plan comes handy for small projects or at least someone that is trying the tool.

They have a great customer support, really fast response, they provide clear and concise steps to fix issues.

You are able to schedule meetings for demos purposses or for asking questions, really fast. Review collected by and hosted on G2.com.

I would really like to be able to link Test Cases as precondions or steps to follow, I know that we have "shared steps", if you have a Test Case that follows or has similar steps you will have to edit the Test Case and now the "shared steps", just to simplify things, allow to link Tests cases as steps of another Test Case, like we do in Jira, hehe, sorry to compare, but that's somethign I like from Jira, avoid complexity and time consuming when editing Test Cases. Review collected by and hosted on G2.com.

Since we started using Qase, our workflows have become much more efficient. At Azsoftware, we mostly work on government projects, and managing test cases effectively is super important for us.

The Qase interface is super simple and intuitive — we had no trouble adapting, and our team got the hang of it in no time. We can easily track our tests and manage changes without any hassle.

What I love the most is the Slack integration. Everything is shared in real-time within the team, and nothing gets overlooked. It saved us a lot of time and made our workflows much more transparent.

Qase feels like a lightweight tool, but it packs a serious punch. I think it's a perfect choice for any team looking to streamline their testing process. Review collected by and hosted on G2.com.

Honestly, so far, I haven’t come across anything I’d call a real downside. The tool does exactly what it promises, and we haven’t had any issues with it. Maybe as we continue to use it more, something might come up, but for now, everything works perfectly for our team. Review collected by and hosted on G2.com.

The UI and site navigation is very quick, especially when compared to Testrail. Tracking defects is handled so seamlessly especially when you link defects with Jira tickets. Transferring all of my Testrail suites was very easy as well. I didn't even need to configure field maps, the importer just took the XML file I gave it and the cases were immediately there. Customer support through the chat feature is also very quick to respond. They are able to solve any of my issues very quickly. Review collected by and hosted on G2.com.

I would to see test configurations similar to how Testrail handles them. Currently in Qase, you can set configurations on a run-by-run basis but there is no way to generate bulk test runs with all possible configurations. You have to make each run by hand.

Milestones are also kind of half baked right now. There are no sub levels for milestones and it seems that linking runs and cases to those milestones has no functionality. Clicking on a Milestone that is linked to runs/cases just brings you to the options. You cannot see a filter of all runs that are associated. It would be amazing to be able to link a test plan to a milestone, then when you view test plan runs, you can sort the runs by a sub-milestone. Review collected by and hosted on G2.com.

I've been using Qase for a while now, and I have to say, I'm really impressed with it. As a test management tool, it offers an intuitive and organized way to handle test cases, manage test runs, and track progress, making it easier for teams to stay on top of quality assurance efforts.

The user interface is clean and simple to navigate, which reduces the learning curve for new users. It supports both manual and automated testing, and the ability to easily integrate with popular CI/CD tools like GitHub, GitLab, and Jira is a huge plus.

One feature that I really appreciate is the ability to turn manual test cases into automated ones. This is incredibly helpful for someone who's new to test automation. It makes the transition from manual testing to automation much smoother and more accessible, without needing to completely overhaul the workflow.

The ease of implementation has been another standout for me. Setting up Qase was quick and straightforward, with minimal effort required to integrate it into our existing workflows. The process was very smooth, making it a great choice for teams looking to start testing without a steep learning curve.

Customer support has also been excellent. Whenever I've had questions or needed assistance, the Qase team has been quick to respond and helpful in resolving issues. It's clear they care about their users' success and are dedicated to providing great service.

I use Qase regularly, and it has become a key part of our testing process. It helps ensure our projects stay on track and that everything is thoroughly tested. The frequency of use has only increased as we continue to scale our testing efforts.

Overall, Qase has made test management much more efficient and organized. It’s definitely a tool I would recommend for teams looking to streamline their testing processes. Review collected by and hosted on G2.com.

the add-on prices are tied to annual plans only, and this isn’t clearly mentioned on the website. It would be incredibly helpful if all pricing details, including add-on costs, were fully visible on the pricing page upfront. This transparency would save time and frustration, as users like me wouldn't have to switch from a monthly plan to an annual plan just to access certain features. More clarity in the pricing section would definitely improve the user experience. Review collected by and hosted on G2.com.