I've been using Q at various capacities for about 6 years. It's easy to use and it saves me TIME! Before Q, my biggest gripe was the amount of time it took to create a simple matrix (grid). Unless I bought an add-on module for another tool, i'd have to create my matrix the long way, and then recreate it if I had updates in my data! With Q, a matrix is only a few clicks away. Even better, Q often realizes what I need on it's own when I Ioad the data for a new project.
Other loves:
* The Wik!!
* Great customer support
* Intuitive and easy to use
* Q-Reader for higher ups to view data but not get too into the weeds
* Ability to download and update to Microsoft products. The table of contents feature for excel is a favorite at my organization.
* Automated scripts -- I once had a problem with my data (caused by a glitch in the survey tool) that I'd never encountered before and Q had already developed script to fix it!
I could go on..... Review collected by and hosted on G2.com.
Very little that i dislike and I've been able to find a work-around for those things. Any pain points I've had, I've communicated to them and they've either a) suggested an alternative, b) added them to the list of potential items to address in an upgrade. Review collected by and hosted on G2.com.
