The software itself has a lot of features. It can handle a lot of workloads, is robust, and built on the ASP.NET Framework from Microsoft. It can handle whatever you throw at it and the features do work as intended. They also offer a few customizations.
For $40 a month, the features that they offer is not too bad. Review collected by and hosted on G2.com.
What do you dislike?
User-friendliness is nonexistent. They really need to hire a UX/UI designer. They have buttons that are labeled with the same name that handle different functionality. They aren't intuitive and seem counter-productive.
Support was absent as well. It took a while for them to respond to our issues, that's if they responded.
They do promise a lot of features and functionality, but it has a steep learning curve and is painful to use. If you get a hang of it, it starts to make sense, but that's a big if.
The software can also become a little more expensive once you add functionality to it. If you compare software like Dubsado or HoneyBook, you'll probably have a more solid project management system in place, for the same price. Review collected by and hosted on G2.com.
Recommendations to others considering the product:
Rethink paying for this. They really need to redesign their User Interface if they wish to remain competitive. They do have the functionality down, but the interface makes it painful to work with.
Try out other software for project management like Dubsado or HoneyBook. They offer more functionality for less. Review collected by and hosted on G2.com.
What problems are you solving with the product? What benefits have you realized?
We were handling our entire workflow for our Event venue through this software. It helped keep things in one area. It does have a CRM as well, which made life a little less complicated by keeping client info in one area. Review collected by and hosted on G2.com.