Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"Easy to use and great tool for customer communications"
5/5
What do you like best about PushEngage?

PushEngage helps us to keep in touch with our customers consistently. Our audience loves quick reminders and updates. We love the ease of creating notifications. Review collected by and hosted on G2.com.

What do you dislike about PushEngage?

I've been using the service for years and don't have one complaint! Review collected by and hosted on G2.com.

Uģis D.
UD
Uģis D.
Digital marketing project manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great tool and very helpful and understanding support"
5/5
What do you like best about PushEngage?

PushEngage is a great tool that enables efficient communication with customers and supports marketing activities and campaigns. Also, the support is quite helpful and ready to work on any solution needed, with a quick response time. Review collected by and hosted on G2.com.

What do you dislike about PushEngage?

There is nothing to mention that I would dislike during the engagement with PushEngage. Review collected by and hosted on G2.com.

Kevin M.
KM
Kevin M.
CEO
Small-Business (50 or fewer emp.)
"Excellent software! Superb Customer Support!!"
5/5
What do you like best about PushEngage?

Lots of great features, their team has really thought ahead on everything we were looking for, couldn't be happier!! Review collected by and hosted on G2.com.

What do you dislike about PushEngage?

Honestly nothing at this point. We're still working on setting up all of the notifications but thus far there hasn't been one issue come up that we couldn't get a quick reply out of their customer service people on. Review collected by and hosted on G2.com.

JC
Justin C.
Mid-Market (51-1000 emp.)
"Great Solution, and a Great Company"
5/5
What do you like best about PushEngage?

PushEngage provides a no-headache, straightforward solution for engaging your website visitors with web push messages. There are a good variety of options available, so you can customize how your messages are presented, utilizing the latest of what the major browsers allow. The cost is reasonable, the analytics are what you would want to see, and they're always making improvements to the interface and product.

The staff is extremely helpful also. Always quick to help when I have questions, and even reaching out to see if they can help find new ways to improve how I'm using the tool.

Overall it has been a great experience, and I would definitely recommend the product to anyone with a medium to large volume of site visitors. Review collected by and hosted on G2.com.

What do you dislike about PushEngage?

Drip messaging capabilities only offered in the more expensive plans. Review collected by and hosted on G2.com.

Julio V.
JV
Julio V.
Founder | B2B Sales Trainer & B2C Social Media Consultant
Small-Business (50 or fewer emp.)
"PushEngage is a great tool to build relationships and sales with consumers using push notifications"
5/5
What do you like best about PushEngage?

PushEngage allows you to stay in contact with your website visitors to notify them of new content or to send customized notifications based on your website visitor's behavior or stage in the buying process. The average consumer requires 7-10 pieces of content before making a purchase decision and PushEngage allows you to accelerate the sales process by delivering content consistently and when it matter most to the consumer. Review collected by and hosted on G2.com.

What do you dislike about PushEngage?

I actually can't find much that I dislike. Review collected by and hosted on G2.com.

Sam N.
SN
Sam N.
Small-Business (50 or fewer emp.)
"Great Experience & Very Helpful Support"
5/5
What do you like best about PushEngage?

I'm not the most tech-techy person, but the support was extremely friendly & helpful when helping me get setup.

Their pricing plans are also great too, allowing you to test the tool first before making a decision.

100% Recommend Review collected by and hosted on G2.com.

What do you dislike about PushEngage?

Nothing really, I found the installation process a little confusing, but their support helped me with it.

Other than that, there really wasn't anything. Review collected by and hosted on G2.com.

Edward C.
EC
Edward C.
Technical Innovations Manager
Small-Business (50 or fewer emp.)
"Complex integration with angular and ionic"
5/5
What do you like best about PushEngage?

PushEngage were instrumental in helping me integrate a PWA built in Angular 8 and Ionic 5 with their services. There were conflicts between the angular service worker and the PushEngage service worker but the team helped me resolve all of them. I found them to be very responsive and willing to admit when they didn't know how to do something, they were also relentless in their pursuit of a solution and achieved this with flying colours. I have no hesitation in recommending them. Review collected by and hosted on G2.com.

What do you dislike about PushEngage?

I found nothing about their service, tech or customer support to complain about. Their command of English is excellent and they are easy to work with. Review collected by and hosted on G2.com.

KA
Kemal A.
Small-Business (50 or fewer emp.)
"Prompt Support"
5/5
What do you like best about PushEngage?

After using react.js we were not able to collect subscribers. During 10 days of struggle fixing the issue, we had a great customer support by Ayushi. Our e-mails were answered super promptly with all the details to be done for fix. Review collected by and hosted on G2.com.

What do you dislike about PushEngage?

Subscribers numbers look pretty high, once you start sending notifications, half of it unsubscribes. I wasn't sure if this was a genuine customer behaviour. Review collected by and hosted on G2.com.

PB
Paul B.
Small-Business (50 or fewer emp.)
"Superb support"
5/5
What do you like best about PushEngage?

I wasn't sure how to do what I needed to be done. When I asked for support they were there immediately and really went out of their way to help. Really first class! Review collected by and hosted on G2.com.

What do you dislike about PushEngage?

There could be a few more "How to" documents. But with support like they have, they may not need them Review collected by and hosted on G2.com.

Akash K.
AK
Akash K.
Digital Marketing Head
Mid-Market (51-1000 emp.)
"Excellent Product with Great Customer Experience"
4.5/5
What do you like best about PushEngage?

We have been using push engage for good 3-4 months now.

a. The product is excellent. It has all the required features that are relevant across businesses of any scale. The audience segmentation and customized notifications can take your conversion rates to as high as 8-10%.

b. The team is highly adaptive and customer-centric. This is one of the best customer experiences we have ever observed. Review collected by and hosted on G2.com.

What do you dislike about PushEngage?

I won't say that I would dislike anything. However, there are growth areas from the product side which would enhance the productivity and customer experience more. Review collected by and hosted on G2.com.